Windows update error code 800B0100

Trying to do a Windows update my laptop but having problems.

Update stops with message:-
Code 800B0100 - Windows Update encountered an unknown error

I tried the System Update Readiness Tool (CheckSUR) as advised on the
Microsoft link but did not help - still getting the error.

I am using Vista Home Premium (32 bit) SP1

I can only see this Vista group on my news server - is there a better on
elsewhere for these problem types?

Thanks


--

Jim

 

"Jim" <jim@nospam.net> wrote in message
news:4a2b8ed4$1@extreme.x-privat.org...
> Trying to do a Windows update my laptop but having problems.
>
> Update stops with message:-
> Code 800B0100 - Windows Update encountered an unknown error
>
> I tried the System Update Readiness Tool (CheckSUR) as advised on the
> Microsoft link but did not help - still getting the error.
>
> I am using Vista Home Premium (32 bit) SP1
>
> I can only see this Vista group on my news server - is there a better on
> elsewhere for these problem types?
>
> Thanks
>
>
> --
>
> Jim
>

Run SFC /SCANNOW

If SFC says there are problems let me know.

 

http://social.answers.microsoft.com/Forums/en-US/category/windowsvista/

The above Vista Forums are the ones to use.
--
Mick Murphy


"Jim" wrote:

> Trying to do a Windows update my laptop but having problems.
>
> Update stops with message:-
> Code 800B0100 - Windows Update encountered an unknown error
>
> I tried the System Update Readiness Tool (CheckSUR) as advised on the
> Microsoft link but did not help - still getting the error.
>
> I am using Vista Home Premium (32 bit) SP1
>
> I can only see this Vista group on my news server - is there a better on
> elsewhere for these problem types?
>
> Thanks
>
>
> --
>
> Jim
>
>
>

 

--


--

Jim
"Tae Song" <tae_song@hotmail.com> wrote in message
news:E7FCBC56-A185-42D4-85EE-636CDC010FA4@microsoft.com...
>
> "Jim" <jim@nospam.net> wrote in message
> news:4a2b8ed4$1@extreme.x-privat.org...
>> Trying to do a Windows update my laptop but having problems.
>>
>> Update stops with message:-
>> Code 800B0100 - Windows Update encountered an unknown error
>>
>> I tried the System Update Readiness Tool (CheckSUR) as advised on the
>> Microsoft link but did not help - still getting the error.
>>
>> I am using Vista Home Premium (32 bit) SP1
>>
>> I can only see this Vista group on my news server - is there a better on
>> elsewhere for these problem types?
>>
>> Thanks
>>
>>
>> --
>>
>> Jim
>>
>
> Run SFC /SCANNOW
>
> If SFC says there are problems let me know.
>
>
>
>
>
Thanks

Yes did produce errors, a 40KB log file!!

-

 

"Jim" <jim@nospam.net> wrote in message
news:4a2ba224@extreme.x-privat.org...
>
>
> --
>
>
> --
>
> Jim
> "Tae Song" <tae_song@hotmail.com> wrote in message
> news:E7FCBC56-A185-42D4-85EE-636CDC010FA4@microsoft.com...
>>
>> "Jim" <jim@nospam.net> wrote in message
>> news:4a2b8ed4$1@extreme.x-privat.org...
>>> Trying to do a Windows update my laptop but having problems.
>>>
>>> Update stops with message:-
>>> Code 800B0100 - Windows Update encountered an unknown error
>>>
>>> I tried the System Update Readiness Tool (CheckSUR) as advised on the
>>> Microsoft link but did not help - still getting the error.
>>>
>>> I am using Vista Home Premium (32 bit) SP1
>>>
>>> I can only see this Vista group on my news server - is there a better on
>>> elsewhere for these problem types?
>>>
>>> Thanks
>>>
>>>
>>> --
>>>
>>> Jim
>>>
>>
>> Run SFC /SCANNOW
>>
>> If SFC says there are problems let me know.
>>
>>
>>
>>
>>
> Thanks
>
> Yes did produce errors, a 40KB log file!!
>
> -
>
>
>

Did SFC say there were problems it couldn't repair? 40KB CBS.log is
unusually small, unless you meant 40MB.

If it says there were problems SFC couldn't fix, delete the CBS.log and run
SFC /SCANNOW again. You'll end up with a much smaller CBS.log. Copy it and
open the copy and look for a section that says... repairing 3 components ...
where 3 could be a different number depending on how many problems SFC scan
found.

Text falling the repairing components section should tell you which
components could not be repaired.

 

Jim wrote:
> Trying to do a Windows update my laptop but having problems.
>
> Update stops with message:-
> Code 800B0100 - Windows Update encountered an unknown error
>
> I tried the System Update Readiness Tool (CheckSUR) as advised on the
> Microsoft link but did not help - still getting the error.
>
> I am using Vista Home Premium (32 bit) SP1
>
> I can only see this Vista group on my news server - is there a better on
> elsewhere for these problem types?
>
> Thanks

Maybe, you should run Vista's System File Checker to see if there are
corrupted files that is causing the update to abort.

 

"Tae Song" <tae_song@hotmail.com> wrote in message
news:5548CA64-CDB6-4753-9894-D65E533212EE@microsoft.com...
>
> "Jim" <jim@nospam.net> wrote in message
> news:4a2ba224@extreme.x-privat.org...
>>
>>
>> --
>>
>>
>> --
>>
>> Jim
>> "Tae Song" <tae_song@hotmail.com> wrote in message
>> news:E7FCBC56-A185-42D4-85EE-636CDC010FA4@microsoft.com...
>>>
>>> "Jim" <jim@nospam.net> wrote in message
>>> news:4a2b8ed4$1@extreme.x-privat.org...
>>>> Trying to do a Windows update my laptop but having problems.
>>>>
>>>> Update stops with message:-
>>>> Code 800B0100 - Windows Update encountered an unknown error
>>>>
>>>> I tried the System Update Readiness Tool (CheckSUR) as advised on the
>>>> Microsoft link but did not help - still getting the error.
>>>>
>>>> I am using Vista Home Premium (32 bit) SP1
>>>>
>>>> I can only see this Vista group on my news server - is there a better
>>>> on elsewhere for these problem types?
>>>>
>>>> Thanks
>>>>
>>>>
>>>> --
>>>>
>>>> Jim
>>>>
>>>
>>> Run SFC /SCANNOW
>>>
>>> If SFC says there are problems let me know.
>>>
>>>
>>>
>>>
>>>
>> Thanks
>>
>> Yes did produce errors, a 40KB log file!!
>>
>> -
>>
>>
>>
>
> Did SFC say there were problems it couldn't repair? 40KB CBS.log is
> unusually small, unless you meant 40MB.
>
> If it says there were problems SFC couldn't fix, delete the CBS.log and
> run SFC /SCANNOW again. You'll end up with a much smaller CBS.log. Copy
> it and open the copy and look for a section that says... repairing 3
> components ... where 3 could be a different number depending on how many
> problems SFC scan found.
>
> Text falling the repairing components section should tell you which
> components could not be repaired.

Falling = following

 

Jim

Error message when you try to use the Windows Update or Microsoft Update Web
sites to install updates: "0x800B0100"
http://support.microsoft.com/kb/956702




--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jim" <jim@nospam.net> wrote in message news:4a2b8ed4$1@extreme.x-privat.org...
> Trying to do a Windows update my laptop but having problems.
>
> Update stops with message:-
> Code 800B0100 - Windows Update encountered an unknown error
>
> I tried the System Update Readiness Tool (CheckSUR) as advised on the
> Microsoft link but did not help - still getting the error.
>
> I am using Vista Home Premium (32 bit) SP1
>
> I can only see this Vista group on my news server - is there a better on
> elsewhere for these problem types?
>
> Thanks
>
>
> --
>
> Jim
>
>

 

Tae Song

Hog Wash. For Windows Update error's and any other ones using the CBS .log is like
trying spit against the wind. Would you kindly stop using this method in most of
your posts.It does not help.
If you cannot research the issue properly then do not do it all . Thank You

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Tae Song" <tae_song@hotmail.com> wrote in message
news:5548CA64-CDB6-4753-9894-D65E533212EE@microsoft.com...
>
> "Jim" <jim@nospam.net> wrote in message news:4a2ba224@extreme.x-privat.org...
>>
>>
>> --
>>
>>
>> --
>>
>> Jim
>> "Tae Song" <tae_song@hotmail.com> wrote in message
>> news:E7FCBC56-A185-42D4-85EE-636CDC010FA4@microsoft.com...
>>>
>>> "Jim" <jim@nospam.net> wrote in message news:4a2b8ed4$1@extreme.x-privat.org...
>>>> Trying to do a Windows update my laptop but having problems.
>>>>
>>>> Update stops with message:-
>>>> Code 800B0100 - Windows Update encountered an unknown error
>>>>
>>>> I tried the System Update Readiness Tool (CheckSUR) as advised on the Microsoft
>>>> link but did not help - still getting the error.
>>>>
>>>> I am using Vista Home Premium (32 bit) SP1
>>>>
>>>> I can only see this Vista group on my news server - is there a better on
>>>> elsewhere for these problem types?
>>>>
>>>> Thanks
>>>>
>>>>
>>>> --
>>>>
>>>> Jim
>>>>
>>>
>>> Run SFC /SCANNOW
>>>
>>> If SFC says there are problems let me know.
>>>
>>>
>>>
>>>
>>>
>> Thanks
>>
>> Yes did produce errors, a 40KB log file!!
>>
>> -
>>
>>
>>
>
> Did SFC say there were problems it couldn't repair? 40KB CBS.log is unusually
> small, unless you meant 40MB.
>
> If it says there were problems SFC couldn't fix, delete the CBS.log and run SFC
> /SCANNOW again. You'll end up with a much smaller CBS.log. Copy it and open the
> copy and look for a section that says... repairing 3 components ... where 3 could
> be a different number depending on how many problems SFC scan found.
>
> Text falling the repairing components section should tell you which components
> could not be repaired.

 

"Peter Foldes" <okf22@hotmail.com> wrote in message
news:OSmJjt25JHA.4332@TK2MSFTNGP06.phx.gbl...
> Tae Song
>
> Hog Wash. For Windows Update error's and any other ones using the CBS .log
> is like trying spit against the wind. Would you kindly stop using this
> method in most of your posts.It does not help.
> If you cannot research the issue properly then do not do it all . Thank
> You
>
> --
> Peter

It worked for me when I couldn't get SP2 to install. I went through CBS.log
and found the problems and removed them from the registry. I installed SP2,
no problems.

 

Tae Song;1028160 Wrote:
> "Peter Foldes" <okf22@hotmail.com> wrote in message
> news:OSmJjt25JHA.4332@TK2MSFTNGP06.phx.gbl...
> > Tae Song
> >
> > Hog Wash. For Windows Update error's and any other ones using the CBS
> .log
> > is like trying spit against the wind. Would you kindly stop using
> this
> > method in most of your posts.It does not help.
> > If you cannot research the issue properly then do not do it all .
> Thank
> > You
> >
> > --
> > Peter
>
> It worked for me when I couldn't get SP2 to install. I went through
> CBS.log
> and found the problems and removed them from the registry. I installed
> SP2,
> no problems.

TAE YOUR A HERO!, after nearly 5 months of zero updates due to the
dreaded 0x80070490 error - tried the TAE registry open heart surgery and
wham I'm now downloading much needed vista updates..

Here's my steps: downloaded the update readiness tool from Microsoft
("checkSUR" - google it). After running it I found 2 registry errors
(look in "/windows/logs/checkSUR.log" to see the results):

"Checking packages.
(f) CBS Registry
Error 0x80070002 Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000 failed
to get CurrentState
(f) CBS Registry
Error 0x80070002 Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000 failed
to get Visibility

Checking component store
Summary:
Seconds executed: 1032
Found 2 errors"

So off I goes into the registry (having done full system restore & reg
backup) and delete all references to (in my case):

"Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000"

Jumped into windows update - clicked update & (after a while) bang -
there are 29 updates for me to download - YIPPEE.

NO 3hr Vista Upgrade (Which I couldn't do because I have dell OEM Vista
Business)

Hope it works for you!

 

"Tae Song" <tae_song@hotmail.com> wrote in message
news:5548CA64-CDB6-4753-9894-D65E533212EE@microsoft.com...
>
> "Jim" <jim@nospam.net> wrote in message
> news:4a2ba224@extreme.x-privat.org...
>>
>>
>> --
>>
>>
>> --
>>
>> Jim
>> "Tae Song" <tae_song@hotmail.com> wrote in message
>> news:E7FCBC56-A185-42D4-85EE-636CDC010FA4@microsoft.com...
>>>
>>> "Jim" <jim@nospam.net> wrote in message
>>> news:4a2b8ed4$1@extreme.x-privat.org...
>>>> Trying to do a Windows update my laptop but having problems.
>>>>
>>>> Update stops with message:-
>>>> Code 800B0100 - Windows Update encountered an unknown error
>>>>
>>>> I tried the System Update Readiness Tool (CheckSUR) as advised on the
>>>> Microsoft link but did not help - still getting the error.
>>>>
>>>> I am using Vista Home Premium (32 bit) SP1
>>>>
>>>> I can only see this Vista group on my news server - is there a better
>>>> on elsewhere for these problem types?
>>>>
>>>> Thanks
>>>>
>>>>
>>>> --
>>>>
>>>> Jim
>>>>
>>>
>>> Run SFC /SCANNOW
>>>
>>> If SFC says there are problems let me know.
>>>
>>>
>>>
>>>
>>>
>> Thanks
>>
>> Yes did produce errors, a 40KB log file!!
>>
>> -
>>
>>
>>
>
> Did SFC say there were problems it couldn't repair? 40KB CBS.log is
> unusually small, unless you meant 40MB.
>
> If it says there were problems SFC couldn't fix, delete the CBS.log and
> run SFC /SCANNOW again. You'll end up with a much smaller CBS.log. Copy
> it and open the copy and look for a section that says... repairing 3
> components ... where 3 could be a different number depending on how many
> problems SFC scan found.
>
> Text falling the repairing components section should tell you which
> components could not be repaired.

Yes I did mean 40MB.

Can't progress this further for a couple of weeks as it was on my brother's
machine. He was over for the weekend and I will catch up with him when I
see him next.

Thanks for your help.



--

Jim

 

"Peter Foldes" <okf22@hotmail.com> wrote in message
news:%23Vn6oq25JHA.4116@TK2MSFTNGP04.phx.gbl...
> Jim
>
> Error message when you try to use the Windows Update or Microsoft Update
> Web sites to install updates: "0x800B0100"
> http://support.microsoft.com/kb/956702
>
>
>
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Jim" <jim@nospam.net> wrote in message
> news:4a2b8ed4$1@extreme.x-privat.org...
>> Trying to do a Windows update my laptop but having problems.
>>
>> Update stops with message:-
>> Code 800B0100 - Windows Update encountered an unknown error
>>
>> I tried the System Update Readiness Tool (CheckSUR) as advised on the
>> Microsoft link but did not help - still getting the error.
>>
>> I am using Vista Home Premium (32 bit) SP1
>>
>> I can only see this Vista group on my news server - is there a better on
>> elsewhere for these problem types?
>>
>> Thanks
>>
>>
>> --
>>
>> Jim


Can't progress this further for a couple of weeks as it was on my brother's
machine. He was over for the weekend and I will catch up with him when I
see him next.

However, I tried this already but did not help.

Thanks for your help.




--

Jim

 

Hello Tae,
This would probably be useful in helping identify the files reported as
corrupted when using SFC

you may want to use this line from an elevated cmd prompt to get all the
SFC entries
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

more info in this article.
928228 How to analyze the log file entries that the Microsoft Windows
Resource Checker (SFC.exe) program generates in Windows Vista
http://support.microsoft.com/default.aspx?scid=kb;EN-US;928228

Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
| >From: "Tae Song" <tae_song@hotmail.com>
| >References: <4a2b8ed4$1@extreme.x-privat.org>
<E7FCBC56-A185-42D4-85EE-636CDC010FA4@microsoft.com>
<4a2ba224@extreme.x-privat.org>
<5548CA64-CDB6-4753-9894-D65E533212EE@microsoft.com>
| >In-Reply-To: <5548CA64-CDB6-4753-9894-D65E533212EE@microsoft.com>
| >Subject: Re: Windows update error code 800B0100
| >Date: Sun, 7 Jun 2009 08:20:00 -0400
| >Lines: 1
| >Message-ID: <A1286402-C252-48B3-810E-2F719EB6508C@microsoft.com>
| >MIME-Version: 1.0
| >Content-Type: text/plain;
| > format=flowed;
| > charset="Windows-1252";
| > reply-type=response
| >Content-Transfer-Encoding: 7bit
| >X-Priority: 3
| >X-MSMail-Priority: Normal
| >Importance: Normal
| >X-Newsreader: Microsoft Windows Live Mail 14.0.8064.206
| >X-MimeOLE: Produced By Microsoft MimeOLE V14.0.8064.206
| >X-MS-CommunityGroup-PostID: {A1286402-C252-48B3-810E-2F719EB6508C}
| >X-MS-CommunityGroup-ThreadID: 19707D5A-8F52-4C51-ADAC-6DB1BF453281
| >X-MS-CommunityGroup-ParentID: 5548CA64-CDB6-4753-9894-D65E533212EE
| >Newsgroups: microsoft.public.windows.vista.general
| >Path: TK2MSFTNGHUB02.phx.gbl
| >Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.general:406529
| >NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| >X-Tomcat-NG: microsoft.public.windows.vista.general
| >
| >
| >"Tae Song" <tae_song@hotmail.com> wrote in message
| >news:5548CA64-CDB6-4753-9894-D65E533212EE@microsoft.com...
| >>
| >> "Jim" <jim@nospam.net> wrote in message
| >> news:4a2ba224@extreme.x-privat.org...
| >>>
| >>>
| >>> --
| >>>
| >>>
| >>> --
| >>>
| >>> Jim
| >>> "Tae Song" <tae_song@hotmail.com> wrote in message
| >>> news:E7FCBC56-A185-42D4-85EE-636CDC010FA4@microsoft.com...
| >>>>
| >>>> "Jim" <jim@nospam.net> wrote in message
| >>>> news:4a2b8ed4$1@extreme.x-privat.org...
| >>>>> Trying to do a Windows update my laptop but having problems.
| >>>>>
| >>>>> Update stops with message:-
| >>>>> Code 800B0100 - Windows Update encountered an unknown error
| >>>>>
| >>>>> I tried the System Update Readiness Tool (CheckSUR) as advised on
the
| >>>>> Microsoft link but did not help - still getting the error.
| >>>>>
| >>>>> I am using Vista Home Premium (32 bit) SP1
| >>>>>
| >>>>> I can only see this Vista group on my news server - is there a
better
| >>>>> on elsewhere for these problem types?
| >>>>>
| >>>>> Thanks
| >>>>>
| >>>>>
| >>>>> --
| >>>>>
| >>>>> Jim
| >>>>>
| >>>>
| >>>> Run SFC /SCANNOW
| >>>>
| >>>> If SFC says there are problems let me know.
| >>>>
| >>>>
| >>>>
| >>>>
| >>>>
| >>> Thanks
| >>>
| >>> Yes did produce errors, a 40KB log file!!
| >>>
| >>> -
| >>>
| >>>
| >>>
| >>
| >> Did SFC say there were problems it couldn't repair? 40KB CBS.log is
| >> unusually small, unless you meant 40MB.
| >>
| >> If it says there were problems SFC couldn't fix, delete the CBS.log
and
| >> run SFC /SCANNOW again. You'll end up with a much smaller CBS.log.
Copy
| >> it and open the copy and look for a section that says... repairing 3
| >> components ... where 3 could be a different number depending on how
many
| >> problems SFC scan found.
| >>
| >> Text falling the repairing components section should tell you which
| >> components could not be repaired.
| >
| >Falling = following
| >
| >

 

""Darrell Gorter[MSFT]"" <Darrellg@online.microsoft.com> wrote in message
news7Zw9hK6JHA.2060@TK2MSFTNGHUB02.phx.gbl...
> Hello Tae,
> This would probably be useful in helping identify the files reported as
> corrupted when using SFC
>
> you may want to use this line from an elevated cmd prompt to get all the
> SFC entries
> findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
>
> more info in this article.
> 928228 How to analyze the log file entries that the Microsoft Windows
> Resource Checker (SFC.exe) program generates in Windows Vista
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;928228
>
> Thanks,
> Darrell Gorter[MSFT]
>

Thank you, I will use it at earliest possibly opportunity.

 

"kidA" <kidA.3tihef@no.email.invalid> wrote in message
news:kidA.3tihef@no.email.invalid...
>
> Tae Song;1028160 Wrote:
>> "Peter Foldes" <okf22@hotmail.com> wrote in message
>> news:OSmJjt25JHA.4332@TK2MSFTNGP06.phx.gbl...
>> > Tae Song
>> >
>> > Hog Wash. For Windows Update error's and any other ones using the CBS
>> .log
>> > is like trying spit against the wind. Would you kindly stop using
>> this
>> > method in most of your posts.It does not help.
>> > If you cannot research the issue properly then do not do it all .
>> Thank
>> > You
>> >
>> > --
>> > Peter
>>
>> It worked for me when I couldn't get SP2 to install. I went through
>> CBS.log
>> and found the problems and removed them from the registry. I installed
>> SP2,
>> no problems.
>
> TAE YOUR A HERO!, after nearly 5 months of zero updates due to the
> dreaded 0x80070490 error - tried the TAE registry open heart surgery and
> wham I'm now downloading much needed vista updates..
>
> Here's my steps: downloaded the update readiness tool from Microsoft
> ("checkSUR" - google it). After running it I found 2 registry errors
> (look in "/windows/logs/checkSUR.log" to see the results):
>
> "Checking packages.
> (f) CBS Registry
> Error 0x80070002
> Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000 failed
> to get CurrentState
> (f) CBS Registry
> Error 0x80070002
> Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000 failed
> to get Visibility
>
> Checking component store
> Summary:
> Seconds executed: 1032
> Found 2 errors"
>
> So off I goes into the registry (having done full system restore & reg
> backup) and delete all references to (in my case):
>
> "Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000"
>
> Jumped into windows update - clicked update & (after a while) bang -
> there are 29 updates for me to download - YIPPEE.
>
> NO 3hr Vista Upgrade (Which I couldn't do because I have dell OEM Vista
> Business)
>
> Hope it works for you!
>
>

I glad you got it working! Cross posting to microsoft.public.windowsupdate
for proof this is how to troubleshoot many Windows Update problem.

 

Ouch! Removing those registry entries sounds like a very dangerous move.
There's no telling what the side-effects could be.

I haven't used Vista enough to know what the correct way to fix this class of
problem is, but I very much doubt this is it.

kidA: I recommend backing up your files and doing a full reinstall (not a
repair) of your operating system.

Tae: if you have Microsoft documentation to support use of this procedure,
please provide the appropriate links.

Harry.

Tae Song wrote:

> "kidA" <kidA.3tihef@no.email.invalid> wrote in message
> news:kidA.3tihef@no.email.invalid...

>> TAE YOUR A HERO!, after nearly 5 months of zero updates due to the
>> dreaded 0x80070490 error - tried the TAE registry open heart surgery and
>> wham I'm now downloading much needed vista updates..
>>
>> Here's my steps: downloaded the update readiness tool from Microsoft
>> ("checkSUR" - google it). After running it I found 2 registry errors
>> (look in "/windows/logs/checkSUR.log" to see the results):
>>
>> "Checking packages.
>> (f) CBS Registry
>> Error 0x80070002
>> Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000 failed
>> to get CurrentState
>> (f) CBS Registry
>> Error 0x80070002
>> Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000 failed
>> to get Visibility
>>
>> Checking component store
>> Summary:
>> Seconds executed: 1032
>> Found 2 errors"
>>
>> So off I goes into the registry (having done full system restore & reg
>> backup) and delete all references to (in my case):
>>
>> "Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000"
>>
>> Jumped into windows update - clicked update & (after a while) bang -
>> there are 29 updates for me to download - YIPPEE.
>>
>> NO 3hr Vista Upgrade (Which I couldn't do because I have dell OEM Vista
>> Business)
>>
>> Hope it works for you!
>>
>>
>
> I glad you got it working! Cross posting to
> microsoft.public.windowsupdate for proof this is how to troubleshoot
> many Windows Update problem.

 

"Harry Johnston [MVP]" <harry@scms.waikato.ac.nz> wrote in message
news:uHD$lXv6JHA.4404@TK2MSFTNGP04.phx.gbl...
> Ouch! Removing those registry entries sounds like a very dangerous move.
> There's no telling what the side-effects could be.
>
> I haven't used Vista enough to know what the correct way to fix this class
> of problem is, but I very much doubt this is it.
>
> kidA: I recommend backing up your files and doing a full reinstall (not a
> repair) of your operating system.
>
> Tae: if you have Microsoft documentation to support use of this procedure,
> please provide the appropriate links.
>
> Harry.
>
> Tae Song wrote:
>
>> "kidA" <kidA.3tihef@no.email.invalid> wrote in message
>> news:kidA.3tihef@no.email.invalid...
>
>>> TAE YOUR A HERO!, after nearly 5 months of zero updates due to the
>>> dreaded 0x80070490 error - tried the TAE registry open heart surgery and
>>> wham I'm now downloading much needed vista updates..
>>>
>>> Here's my steps: downloaded the update readiness tool from Microsoft
>>> ("checkSUR" - google it). After running it I found 2 registry errors
>>> (look in "/windows/logs/checkSUR.log" to see the results):
>>>
>>> "Checking packages.
>>> (f) CBS Registry
>>> Error 0x80070002
>>> Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000 failed
>>> to get CurrentState
>>> (f) CBS Registry
>>> Error 0x80070002
>>> Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000 failed
>>> to get Visibility
>>>
>>> Checking component store
>>> Summary:
>>> Seconds executed: 1032
>>> Found 2 errors"
>>>
>>> So off I goes into the registry (having done full system restore & reg
>>> backup) and delete all references to (in my case):
>>>
>>> "Package_27_for_KB937286~31bf3856ad364e35~x86~en-US~6.0.1.18000"
>>>
>>> Jumped into windows update - clicked update & (after a while) bang -
>>> there are 29 updates for me to download - YIPPEE.
>>>
>>> NO 3hr Vista Upgrade (Which I couldn't do because I have dell OEM Vista
>>> Business)
>>>
>>> Hope it works for you!
>>>
>>>
>>
>> I glad you got it working! Cross posting to
>> microsoft.public.windowsupdate for proof this is how to troubleshoot many
>> Windows Update problem.


Editing the registry by hand is always dangerous, which is why I tell them
to back up the entries before deleting them.

For whatever reason, sometimes there will be system file(s) installed that
doesn't match up with the what it says in the registry.

My theory is there is in some cases if you do a point restore, some system
files are replaced with a previous version.

Registry keys are changed back to work with these system files, however the
entries for the latest system files that used to be installed is not
deleted. Since they are kept for record purposes only.

When you run System File Checker, it looks at these records in the registry
and uses the LATEST system file entry which does not match with the system
file you have installed because the system restored an older version.

Windows Update runs the same kind of check on the system files, before
attempting to install updates.

This is why I ask people to run SFC to isolate which entries are no longer
valid. Assuming this is caused by System Restore, it SHOULD delete or flag
the entries as no longer installed when it replaces a new system file with
an older one.

As far as I can tell it does not do this, so what I am doing is having
people go in and manually delete the invalid entries.

Does that make sense?