Windows Installer error messages

Bob Thanks for your comments

Other OS software problems started to show, so I restored my laptop to the
factory default setting

Joco (London)


"Bob" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Windows Installer 4.5
>
>
>
>
> "Joco" <Joco@discussions.microsoft.com> wrote in message
> news:07B0646F-49D7-49A4-A8DA-BEB7369C07C6@microsoft.com...<!--coloro:green--><span style="color:green <!--/coloro-->
> > Hi,
> >
> > No I ran it from the normal window as an adminstator. I've now run it from
> > the Administrative Command Prompt, it completed 100% no message other than
> > to
> > say it finished.
> >
> > I rebooted and tried to install a program from the DVD drive, and received
> > the same error message as before
> >
> > Thanks
> >
> > Joco (London)
> >
> > "Bob" wrote:
> ><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> Did you run it from an Administrative Command Prompt?
> >>
> >> "Joco" <Joco@discussions.microsoft.com> wrote in message
> >> news:6B1C8B97-687B-4EC6-B095-DEF94500494A@microsoft.com...
> >> > Bob Thanks
> >> >
> >> > The following error message shows when running sfc /scannow.
> >> >
> >> > " Windows cannot find 'sfc/' "
> >> >
> >> > Thanks Joco (London)
> >> >
> >> > "Bob" wrote:
> >> >
> >> >> Run sfc /scannow.
> >> >>
> >> >> "Joco" <Joco@discussions.microsoft.com> wrote in message
> >> >> news:715B80E2-61EE-4DD7-9049-A9A7F7899804@microsoft.com...
> >> >> > Bob Hi, thanks for your reply
> >> >> >
> >> >> > I have done the following
> >> >> >
> >> >> > 1) Removed Norton 360 with the Norton Removal Tool
> >> >> > 2) Installed the free AVG software, the initial scan has been runing
> >> >> > for
> >> >> > over 3 hours, and so far has only found cookies.
> >> >> > 3) Activated Defender, then run a full system scan, result "No
> >> >> > unwanted
> >> >> > or
> >> >> > Harmful software detected" This scan took over 6 hours
> >> >> >
> >> >> > The above actions have not resolved the original problem, I feel
> >> >> > this
> >> >> > problen may be a corrupted registry and / or Windows installer
> >> >> > files,
> >> >> > but
> >> >> > have nothing to support this thought, other than installer does not
> >> >> > work.
> >> >> >
> >> >> > Have you any further suggestions for me to try
> >> >> >
> >> >> > Thanks
> >> >> >
> >> >> > Joco (London)
> >> >> >
> >> >> >
> >> >> > "Bob" wrote:
> >> >> >
> >> >> >>
> >> >> >> Norton is likely causing your problem.
> >> >> >> Replace Norton with the free AVG or Avast
> >> >> >> , and Windows Firewall
> >> >> >> and
> >> >> >> Windows
> >> >> >> Defender. Disabling Norton is not enough. You need to completely
> >> >> >> uninstall
> >> >> >> it. If it doesn't solve the problem, get rid of Norton anyway.
> >> >> >> Norton
> >> >> >> is
> >> >> >> known to cause many problems which don’t always appear immediately.
> >> >> >> Download and run the Norton Removal Tool.
> >> >> >>
> >> >> >>
> >> >> >> It's called "360" because Symantec's goal is complete ownership of
> >> >> >> your
> >> >> >> computer, and with even less communication about what it's trying
> >> >> >> to
> >> >> >> do
> >> >> >> or
> >> >> >> ways to configure it than ever before (which would only interfere
> >> >> >> with
> >> >> >> its
> >> >> >> goal.) That, along with Symantec's famous technical support, makes
> >> >> >> Norton
> >> >> >> 360 a disaster that I would only install on Granny's computer if
> >> >> >> she
> >> >> >> was
> >> >> >> going to disinherit me.
> >> >> >>
> >> >> >> "Joco" <Joco@discussions.microsoft.com> wrote in message
> >> >> >> news:00E651B5-00DD-43A3-9D0C-7C9364737E6B@microsoft.com...
> >> >> >> > Bob thanks for your reply
> >> >> >> >
> >> >> >> > I have deleted all the temp files including Java, and then run
> >> >> >> > NoAdware
> >> >> >> > V5,
> >> >> >> > Ccleaner V2.23.999 (leaving the registry alone), Norton 360 V3
> >> >> >> > non
> >> >> >> > of
> >> >> >> > which
> >> >> >> > have shown anything to be infected.
> >> >> >> >
> >> >> >> > I have looked at the websites mentioned, and followed some of the
> >> >> >> > procedures
> >> >> >> > suggested, but still the original problem persists. I have
> >> >> >> > checked
> >> >> >> > the
> >> >> >> > program files, and can find nothing suspicious.
> >> >> >> >
> >> >> >> > Have you any further suggestions?
> >> >> >> >
> >> >> >> > Thanks Joco (London)
> >> >> >> >
> >> >> >> > "Bob" wrote:
> >> >> >> >
> >> >> >> >> Do a thorough check for malware, following all of the steps at
> >> >> >> >> one
> >> >> >> >> of
> >> >> >> >> these
> >> >> >> >> Web pages.
> >> >> >> >> Help with malware:
> >> >> >> >> All MS-MVP Sites.
> >> >> >> >> Consider this: Whenever a new error condition appears on your
> >> >> >> >> computer,
> >> >> >> >> it
> >> >> >> >> is almost certain that there was some change to the computer
> >> >> >> >> soon
> >> >> >> >> before
> >> >> >> >> the
> >> >> >> >> problem began.
> >> >> >> >>
> >> >> >> >> Unexplained computer behavior may be caused by deceptive
> >> >> >> >> software.
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> So How Did I Get Infected Anyway?
> >> >> >> >> For quite a few people it's by installing programs like
> >> >> >> >> Messenger
> >> >> >> >> Plus,
> >> >> >> >> whose ads for malware don't identify the malware as such and try
> >> >> >> >> to
> >> >> >> >> convince
> >> >> >> >> you that you owe it to the author. See also:
> >> >> >> >>
> >> >> >> >> Don't ever do a "default" install of anything. Always choose
> >> >> >> >> Custom
> >> >> >> >> and
> >> >> >> >> see
> >> >> >> >> what else is
> >> >> >> >> being carried along. Don't install any extras you're not sure
> >> >> >> >> of.
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> "Joco" <Joco@discussions.microsoft.com> wrote in message
> >> >> >> >> news:A32FBBC8-A8FC-4343-BFBC-CE67A81418A0@microsoft.com...
> >> >> >> >> > Hi,
> >> >> >> >> > When trying to install or remove programs, I receive an error
> >> >> >> >> > message
> >> >> >> >> > saying
> >> >> >> >> > that Windows Installer may not be correctly installed.
> >> >> >> >> > I have tried to install and run the Microsoft clean up
> >> >> >> >> > utility,
> >> >> >> >> > but
> >> >> >> >> > this
> >> >> >> >> > does not run.
> >> >> >> >> > From suggestions on previous posts, I have tried to run
> >> >> >> >> > KB942288-v2-x86
> >> >> >> >> > but
> >> >> >> >> > receive the following error message "The update does not apply
> >> >> >> >> > to
> >> >> >> >> > your
> >> >> >> >> > system"
> >> >> >> >> > I am unable to restore my laptop, as all previous restore
> >> >> >> >> > points
> >> >> >> >> > have
> >> >> >> >> > somehow been removed, I only have one restore point created
> >> >> >> >> > after
> >> >> >> >> > the
> >> >> >> >> > problem
> >> >> >> >> > arose.
> >> >> >> >> > I am reluctant to try any software that purports to clean the
> >> >> >> >> > registry.
> >> >> >> >> > My
> >> >> >> >> > OS is Vista Home Premium SP1.
> >> >> >> >> > Any help would be greatly appreciated
> >> >> >> >> > Joco (London)
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >> <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
>
> <!--colorc--><!--/colorc-->

 

Jim Thanks for your comments

Other OS software problems started to show, so I restored my laptop to the
factory default setting

Joco (London)


"Jim" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> On Wed, 16 Sep 2009 08:16:02 -0700, Joco
> <Joco@discussions.microsoft.com> wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> >Bob Thanks
> >
> >The following error message shows when running sfc /scannow.
> >
> >" Windows cannot find 'sfc/' "<!--colorc--><!--/colorc-->
>
> should be sfc /
> <!--coloro:green--><span style="color:green <!--/coloro-->
> >
> >Thanks Joco (London)
> >
> >"Bob" wrote:
> ><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> Run sfc /scannow.
> >>
> >> "Joco" <Joco@discussions.microsoft.com> wrote in message
> >> news:715B80E2-61EE-4DD7-9049-A9A7F7899804@microsoft.com...
> >> > Bob Hi, thanks for your reply
> >> >
> >> > I have done the following
> >> >
> >> > 1) Removed Norton 360 with the Norton Removal Tool
> >> > 2) Installed the free AVG software, the initial scan has been runing for
> >> > over 3 hours, and so far has only found cookies.
> >> > 3) Activated Defender, then run a full system scan, result "No unwanted or
> >> > Harmful software detected" This scan took over 6 hours
> >> >
> >> > The above actions have not resolved the original problem, I feel this
> >> > problen may be a corrupted registry and / or Windows installer files, but
> >> > have nothing to support this thought, other than installer does not work.
> >> >
> >> > Have you any further suggestions for me to try
> >> >
> >> > Thanks
> >> >
> >> > Joco (London)
> >> >
> >> >
> >> > "Bob" wrote:
> >> >
> >> >>
> >> >> Norton is likely causing your problem.
> >> >> Replace Norton with the free AVG or Avast
> >> >> , and Windows Firewall and
> >> >> Windows
> >> >> Defender. Disabling Norton is not enough. You need to completely
> >> >> uninstall
> >> >> it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
> >> >> known to cause many problems which don’t always appear immediately.
> >> >> Download and run the Norton Removal Tool.
> >> >>
> >> >>
> >> >> It's called "360" because Symantec's goal is complete ownership of your
> >> >> computer, and with even less communication about what it's trying to do
> >> >> or
> >> >> ways to configure it than ever before (which would only interfere with
> >> >> its
> >> >> goal.) That, along with Symantec's famous technical support, makes Norton
> >> >> 360 a disaster that I would only install on Granny's computer if she was
> >> >> going to disinherit me.
> >> >>
> >> >> "Joco" <Joco@discussions.microsoft.com> wrote in message
> >> >> news:00E651B5-00DD-43A3-9D0C-7C9364737E6B@microsoft.com...
> >> >> > Bob thanks for your reply
> >> >> >
> >> >> > I have deleted all the temp files including Java, and then run NoAdware
> >> >> > V5,
> >> >> > Ccleaner V2.23.999 (leaving the registry alone), Norton 360 V3 non of
> >> >> > which
> >> >> > have shown anything to be infected.
> >> >> >
> >> >> > I have looked at the websites mentioned, and followed some of the
> >> >> > procedures
> >> >> > suggested, but still the original problem persists. I have checked the
> >> >> > program files, and can find nothing suspicious.
> >> >> >
> >> >> > Have you any further suggestions?
> >> >> >
> >> >> > Thanks Joco (London)
> >> >> >
> >> >> > "Bob" wrote:
> >> >> >
> >> >> >> Do a thorough check for malware, following all of the steps at one of
> >> >> >> these
> >> >> >> Web pages.
> >> >> >> Help with malware:
> >> >> >> All MS-MVP Sites.
> >> >> >> Consider this: Whenever a new error condition appears on your
> >> >> >> computer,
> >> >> >> it
> >> >> >> is almost certain that there was some change to the computer soon
> >> >> >> before
> >> >> >> the
> >> >> >> problem began.
> >> >> >>
> >> >> >> Unexplained computer behavior may be caused by deceptive software.
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >> So How Did I Get Infected Anyway?
> >> >> >> For quite a few people it's by installing programs like Messenger
> >> >> >> Plus,
> >> >> >> whose ads for malware don't identify the malware as such and try to
> >> >> >> convince
> >> >> >> you that you owe it to the author. See also:
> >> >> >>
> >> >> >> Don't ever do a "default" install of anything. Always choose Custom
> >> >> >> and
> >> >> >> see
> >> >> >> what else is
> >> >> >> being carried along. Don't install any extras you're not sure of.
> >> >> >>
> >> >> >>
> >> >> >> "Joco" <Joco@discussions.microsoft.com> wrote in message
> >> >> >> news:A32FBBC8-A8FC-4343-BFBC-CE67A81418A0@microsoft.com...
> >> >> >> > Hi,
> >> >> >> > When trying to install or remove programs, I receive an error
> >> >> >> > message
> >> >> >> > saying
> >> >> >> > that Windows Installer may not be correctly installed.
> >> >> >> > I have tried to install and run the Microsoft clean up utility, but
> >> >> >> > this
> >> >> >> > does not run.
> >> >> >> > From suggestions on previous posts, I have tried to run
> >> >> >> > KB942288-v2-x86
> >> >> >> > but
> >> >> >> > receive the following error message "The update does not apply to
> >> >> >> > your
> >> >> >> > system"
> >> >> >> > I am unable to restore my laptop, as all previous restore points
> >> >> >> > have
> >> >> >> > somehow been removed, I only have one restore point created after
> >> >> >> > the
> >> >> >> > problem
> >> >> >> > arose.
> >> >> >> > I am reluctant to try any software that purports to clean the
> >> >> >> > registry.
> >> >> >> > My
> >> >> >> > OS is Vista Home Premium SP1.
> >> >> >> > Any help would be greatly appreciated
> >> >> >> > Joco (London)
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >> <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->