windows 10 blue screen

Hi,
i got 3 problems recently on my PC. I'm guessing they are related but who knows.

1) the computer just freezes. no blue screen or anything. mouse or keyboard won't respond. A manual restart is required. Sometimes it does it several times a day, sometimes just once or twice.

2) i got a blank blue screen (no caracters, see 1st image attached) 3 times in the past couple weeks.

3) i just got a blue screen a death the stop code "page" (see 2nd image). it doesn't restart on itself.

I've had other blue screen before with another stop code, but i don't remember which one it was.

Can anyone help me with this ?

thanks

 

Hi and welcome to Computer Help Forums.
Upgrades are often flacky.

For Starters

I would try one stick of ram.
Disconnect all other Hard Drives/everything USB related except keyboard and mouse.
Make sure your GPU has the latest drivers.

 

I did try to move my ram stick from one slot to another in my computer, as well as making sure there wasn't rust on it or anything.
Everything usb-related is disconnected except mouse and keyboard.
My video card is Radeon HD 5800 series, and it has all the latest drivers.

 

Are all Hard Drives disconnected except the drive with the OS on?
This is important.

All chipset Drivers installed?
All current windows updates installed?

 

The only one connected is the DVD drive. I should disconnect it ?

 

No.

 

windows updates - yes all up to date
I am not sure what chipset drivers are though.

 

Chipset Drivers are the drivers supplied on a CD that came with your Motherboard.
There is a chance one of the programs you have installed may have a corrupted driver.

So many "could be's"

You could try running in Safe Mode for a few hrs (slow) and see if the problem persists.
To get into Safe Mode in Windows 10 is different.
Here is a video to help you.

http://www.pcworld.com/article/2984712/windows/how-to-enter-windows-10s-safe-mode.html

You may end up having to do a Windows 10 reset making sure to keep your Data and Files.

Wait for other Techies advice before going that route.

 

Look at the Event Viewer and see what that tells you about what crashed and why.

Press Windows+R to open the Run dialog, enter eventvwr (or eventvwr.msc) and hit OK.

 

just got a new blue screen this morning, after having 3 days with no issues.
i feel like i just do a clean windows 10 install.
what do you think ?