vista freezes only mouse works

Hey

I have a laptop running windows vista home premium 32bit. I've been
having trouble with freezing problems where everything will freeze up
except my mouse. I can move the mouse pointer around but i can't click
on anything and bringing up the task manager using ctrl-alt-delete or
ctrl-shift-escape doesn't work either. I have to do a forced shut down.


This happens at random times. I could be browsing the internet, word
processing, listening to music, or anything. It happens both on a clean
vista install and regular manufacturer (sony) os. I have all the
updated drivers.

What could be the problem?


--
jiffry1017

 

NTFS file system errors/bad disk sectors
System file integrity issues
corruption
fragmentation
Bad Memory (RAM)
Malware
Fragmentation

try _check_disk_ for file system errors and scan for attempt repair of
bad sectors,

Run an elevated command and copy/paste this:
*sfc /scannow*

Run the memory diagnostic, and then try the following elevated command:
*defrag c: -w*

Then run the following online malware scanner/cleaners:
'_*ESET_NOD32_Online_Scanner*_' (http://www.eset.com/onlinescan/)
'Symantec/Norton scan'
(http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym)
'_Kaspersky_Virus_Scanner_' (http://www.kaspersky.com/virusscanner)


--
rive0108

 

jiffry1017 wrote:
> Hey
>
> I have a laptop running windows vista home premium 32bit. I've been
> having trouble with freezing problems where everything will freeze up
> except my mouse. I can move the mouse pointer around but i can't click
> on anything and bringing up the task manager using ctrl-alt-delete or
> ctrl-shift-escape doesn't work either. I have to do a forced shut down.
>
>
> This happens at random times. I could be browsing the internet, word
> processing, listening to music, or anything. It happens both on a clean
> vista install and regular manufacturer (sony) os. I have all the
> updated drivers.
>
> What could be the problem?
>
>

Maybe it will help you. What do you have to loose by trying it?

http://support.microsoft.com/kb/929833

 

jiffry1017 wrote:

>
> Hey
>
> I have a laptop running windows vista home premium 32bit. I've been
> having trouble with freezing problems where everything will freeze up
> except my mouse. I can move the mouse pointer around but i can't click
> on anything and bringing up the task manager using ctrl-alt-delete or
> ctrl-shift-escape doesn't work either. I have to do a forced shut down.
>
>
> This happens at random times. I could be browsing the internet, word
> processing, listening to music, or anything. It happens both on a clean
> vista install and regular manufacturer (sony) os. I have all the
> updated drivers.
>
> What could be the problem?

Your description of the problem indicates hardware failure. You can do some
hardware troubleshooting yourself:

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

Or (especially if the machine is still under warranty), contact the laptop
mftr.'s tech support for repair/replacement.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

 

On Sat, 30 May 2009 22:27:05 -0400, Planters <Dry@Roasted1.com> wrote:

>Maybe it will help you. What do you have to loose by trying it?

It's "lose".

 

So i tried the chkdsk. I don't think it found anything. I also tried
the sfc /scannow. I dont' think it found anything. I disabled the
search index and it seems to have gone down. However it still happens.
Especially when a program freezes i can't ctrl-alt-delete or
ctrl-shift-escape it. Bringing up the task manager only works when no
program is freezing.


--
jiffry1017

 

jiffry1017;1058376 Wrote:
> So i tried the chkdsk. I don't think it found anything. I also tried the
> sfc /scannow. I dont' think it found anything. I disabled the search
> index and it seems to have gone down. However it still happens.
> Especially when a program freezes i can't ctrl-alt-delete or
> ctrl-shift-escape it. Bringing up the task manager only works when no
> program is freezing.

*Have you done a full memory diagnostic- you may have bad RAM.*

in start search, type memory, then click "Memory Diagnostic tool"


--
rive0108

 

jiffry1017;1058376 Wrote:
> So i tried the chkdsk. I don't think it found anything. I also tried the
> sfc /scannow. I dont' think it found anything. I disabled the search
> index and it seems to have gone down. However it still happens.
> Especially when a program freezes i can't ctrl-alt-delete or
> ctrl-shift-escape it. Bringing up the task manager only works when no
> program is freezing.

*Have you done a full memory diagnostic- you may have bad RAM.*

in start search, type memory, then click "Memory Diagnostic tool"


You may also have severe fragmentation, This will result in slow
performance "freeze ups" Run the memory diagnostic, if it says your
memory is good, then try this:

http://www.vistax64.com/tutorials/165576-how-make-vista-more-responsive-faster.html?filter


--
rive0108