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Vista 64 BSOD with IE

Discussion in 'Windows Vista' started by neil154, Jul 7, 2009.

  1. neil154

    neil154 Guest

    I have a problem. Every once in a while when I start IE8 I get the blue
    screen of death. It can be several days or a week between the BSOD but I can
    not figure out what addon or something else is causing it. It only happens
    when I first start IE8. I tried uninstalling IE8 but it still happened with
    IE7.

    I am guessing that I can one by one enable/disabe the addons to figure out
    which one is causing me the problem. Once I figure out which one is the
    problem, how do I delete it? I only see a way of disabling the addon not
    deleting it.

    I just got the BSOD and the first error in the event viewer shows:

    "Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN
    60 WHERE TargetInstance ISA "Win32_Processor" AND
    TargetInstance.LoadPercentage > 99" could not be reactivated in namespace
    "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered
    through this filter until the problem is corrected."

    Also when my Vista 64 machine rebooted it came up wuth the following:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 19
    BCP1: 0000000000000020
    BCP2: FFFFF880162574F0
    BCP3: FFFFF88016257B80
    BCP4: 0000000005690067
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini070609-01.dmp
    C:\Users\Neil\AppData\Local\Temp\WER-92274-0.sysdata.xml
    C:\Users\Neil\AppData\Local\Temp\WER6641.tmp.version.txt

    I certainly would appreciate your assistance.
     
  2. R. C. White

    R. C. White Guest

    Hi, Neil.

    I'm not techie enough to understand this page, but maybe you can find a clue
    here:
    Bug Check 0x19: BAD_POOL_HEADER


    My favorite place to start tracing BSODs and Stop Codes is:
    TROUBLESHOOTING WINDOWS STOP MESSAGES


    Or you can just wait. I'm sure a true expert will be along shortly.

    RC
    --
    R. C. White, CPA
    San Marcos, TX
    rc@grandecom.net
    Microsoft Windows MVP
    Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100

    "neil154" <neil154@discussions.microsoft.com> wrote in message
    news:C6722FB3-6D39-4220-A6C0-A419E0736BC3@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I have a problem. Every once in a while when I start IE8 I get the blue
    > screen of death. It can be several days or a week between the BSOD but I
    > can
    > not figure out what addon or something else is causing it. It only happens
    > when I first start IE8. I tried uninstalling IE8 but it still happened
    > with
    > IE7.
    >
    > I am guessing that I can one by one enable/disabe the addons to figure out
    > which one is causing me the problem. Once I figure out which one is the
    > problem, how do I delete it? I only see a way of disabling the addon not
    > deleting it.
    >
    > I just got the BSOD and the first error in the event viewer shows:
    >
    > "Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN
    > 60 WHERE TargetInstance ISA "Win32_Processor" AND
    > TargetInstance.LoadPercentage > 99" could not be reactivated in namespace
    > "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered
    > through this filter until the problem is corrected."
    >
    > Also when my Vista 64 machine rebooted it came up wuth the following:
    >
    > Problem signature:
    > Problem Event Name: BlueScreen
    > OS Version: 6.0.6002.2.2.0.768.3
    > Locale ID: 1033
    >
    > Additional information about the problem:
    > BCCode: 19
    > BCP1: 0000000000000020
    > BCP2: FFFFF880162574F0
    > BCP3: FFFFF88016257B80
    > BCP4: 0000000005690067
    > OS Version: 6_0_6002
    > Service Pack: 2_0
    > Product: 768_1
    >
    > Files that help describe the problem:
    > C:WindowsMinidumpMini070609-01.dmp
    > C:UsersNeilAppDataLocalTempWER-92274-0.sysdata.xml
    > C:UsersNeilAppDataLocalTempWER6641.tmp.version.txt
    >
    > I certainly would appreciate your assistance. <!--colorc--><!--/colorc-->
     
  3. neil154

    neil154 Guest

    Thanks for your response. You may not be much of a techie but you are more
    techie than me. I looked at your first URL and it made no sense to me. Your
    second URL looks more promising but it will take me some time to figure it
    out.

    Thanks for your help. If you (or someone else) have other suggestions I
    would appreciate it.

    "R. C. White" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hi, Neil.
    >
    > I'm not techie enough to understand this page, but maybe you can find a clue
    > here:
    > Bug Check 0x19: BAD_POOL_HEADER
    >
    >
    > My favorite place to start tracing BSODs and Stop Codes is:
    > TROUBLESHOOTING WINDOWS STOP MESSAGES
    >

    >
    > Or you can just wait. I'm sure a true expert will be along shortly.
    >
    > RC
    > --
    > R. C. White, CPA
    > San Marcos, TX
    >
    rc@grandecom.net
    > Microsoft Windows MVP
    > Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100
    >
    > "neil154" <neil154@discussions.microsoft.com> wrote in message
    > news:C6722FB3-6D39-4220-A6C0-A419E0736BC3@microsoft.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    > > I have a problem. Every once in a while when I start IE8 I get the blue
    > > screen of death. It can be several days or a week between the BSOD but I
    > > can
    > > not figure out what addon or something else is causing it. It only happens
    > > when I first start IE8. I tried uninstalling IE8 but it still happened
    > > with
    > > IE7.
    > >
    > > I am guessing that I can one by one enable/disabe the addons to figure out
    > > which one is causing me the problem. Once I figure out which one is the
    > > problem, how do I delete it? I only see a way of disabling the addon not
    > > deleting it.
    > >
    > > I just got the BSOD and the first error in the event viewer shows:
    > >
    > > "Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN
    > > 60 WHERE TargetInstance ISA "Win32_Processor" AND
    > > TargetInstance.LoadPercentage > 99" could not be reactivated in namespace
    > > "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered
    > > through this filter until the problem is corrected."
    > >
    > > Also when my Vista 64 machine rebooted it came up wuth the following:
    > >
    > > Problem signature:
    > > Problem Event Name: BlueScreen
    > > OS Version: 6.0.6002.2.2.0.768.3
    > > Locale ID: 1033
    > >
    > > Additional information about the problem:
    > > BCCode: 19
    > > BCP1: 0000000000000020
    > > BCP2: FFFFF880162574F0
    > > BCP3: FFFFF88016257B80
    > > BCP4: 0000000005690067
    > > OS Version: 6_0_6002
    > > Service Pack: 2_0
    > > Product: 768_1
    > >
    > > Files that help describe the problem:
    > > C:WindowsMinidumpMini070609-01.dmp
    > > C:UsersNeilAppDataLocalTempWER-92274-0.sysdata.xml
    > > C:UsersNeilAppDataLocalTempWER6641.tmp.version.txt
    > >
    > > I certainly would appreciate your assistance. <!--colorc--><!--/colorc-->
    >
    > <!--colorc--><!--/colorc-->
     
  4. cf.
    --
    ~PA Bear

    On Jul 7, 4:16 pm, neil154 wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Thanks for your response.  You may not be much of a techie but you are more
    > techie than me.  I looked at your first URL and it made no sense to me.  Your
    > second URL looks more promising but it will take me some time to figure it
    > out.
    >
    > Thanks for your help.  If you (or someone else) have other suggestions I
    > would appreciate it.
    >
    >
    >
    > "R. C. White" wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    > > Hi, Neil.<!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    > > I'm not techie enough to understand this page, but maybe you can find a clue
    > > here:
    > > Bug Check 0x19: BAD_POOL_HEADER
    > >
    <!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    > > My favorite place to start tracing BSODs and Stop Codes is:
    > > TROUBLESHOOTING WINDOWS STOP MESSAGES
    > >
    <!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    > > Or you can just wait.  I'm sure a true expert will be along shortly.<!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    > > "neil154" wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > I have a problem. Every once in a while when I start IE8 I get the blue
    > > > screen of death. It can be several days or a week between the BSOD but I
    > > > can
    > > > not figure out what addon or something else is causing it. It only happens
    > > > when I first start IE8. I tried uninstalling IE8 but it still happened
    > > > with
    > > > IE7.<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > I am guessing that I can one by one enable/disabe the addons to figure out
    > > > which one is causing me the problem. Once I figure out which one is the
    > > > problem, how do I delete it? I only see a way of disabling the addon not
    > > > deleting it.<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > I just got the BSOD and the first error in the event viewer shows:<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > "Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN
    > > > 60 WHERE TargetInstance ISA "Win32_Processor" AND
    > > > TargetInstance.LoadPercentage > 99" could not be reactivated in namespace
    > > > "//./root/CIMV2" because of error0x80041003. Events cannot be delivered
    > > > through this filter until the problem is corrected."<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > Also when myVista64 machine rebooted it came up wuth the following:<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > Problem signature:
    > > > Problem Event Name: BlueScreen
    > > > OS Version: 6.0.6002.2.2.0.768.3
    > > > Locale ID: 1033<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > Additional information about the problem:
    > > > BCCode: 19
    > > > BCP1: 0000000000000020
    > > > BCP2: FFFFF880162574F0
    > > > BCP3: FFFFF88016257B80
    > > > BCP4: 0000000005690067
    > > > OS Version: 6_0_6002
    > > > Service Pack: 2_0
    > > > Product: 768_1<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > Files that help describe the problem:
    > > > C:WindowsMinidumpMini070609-01.dmp
    > > > C:UsersNeilAppDataLocalTempWER-92274-0.sysdata.xml
    > > > C:UsersNeilAppDataLocalTempWER6641.tmp.version.txt<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > I certainly would appreciate your assistance<!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     

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