USB Broadband Modem : Device Unavailable

Hi! 3 July

We have a Dell Inspiron Notebook running Vista Business 32 bit.
We installed A Highspeed Broadband modem on on of the four USB ports.
The machine was restarted a couple of times to check that the installation
was correct. It functioned correctly.
However, the next day, it reported a #1717 error (Wrong Interface?), and
subsequently failed to connect on any of the ports: Device unavailable or
Device disconnected.

No amount of interchanging/reinstalling changed anything.

Under normal circumstances, the device installs itself as both a CDROM, and
as a Removable drive (with separate drive letters). In this case, only the
CDRom config is installed, and the removable drive is not.

In the registry, I find 8 instances of USBSTOR, all for the HUAWEI device.
ANd I think the count is increasing with each new attempt of the device to
reinstall itself.

Can I delete all the references? Before uninstalling the Broadband system or
after?

Mohan

--
Message posted via WindowsKB.com

 

Sorry: it is a Vostro notebook

bnmohan wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
>Hi! 3 July
>
>We have a Dell Inspiron Notebook running Vista Business 32 bit.
>We installed A Highspeed Broadband modem on on of the four USB ports.
>The machine was restarted a couple of times to check that the installation
>was correct. It functioned correctly.
>However, the next day, it reported a #1717 error (Wrong Interface?), and
>subsequently failed to connect on any of the ports: Device unavailable or
>Device disconnected.
>
>No amount of interchanging/reinstalling changed anything.
>
>Under normal circumstances, the device installs itself as both a CDROM, and
>as a Removable drive (with separate drive letters). In this case, only the
>CDRom config is installed, and the removable drive is not.
>
>In the registry, I find 8 instances of USBSTOR, all for the HUAWEI device.
>ANd I think the count is increasing with each new attempt of the device to
>reinstall itself.
>
>Can I delete all the references? Before uninstalling the Broadband system or
>after?
>
>Mohan<!--colorc--><!--/colorc-->

--
Message posted via WindowsKB.com

 

On Fri, 03 Jul 2009 11:55:47 GMT, "bnmohan via WindowsKB.com"
<u35859@uwe> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>Hi! 3 July
>
>We have a Dell Inspiron Notebook running Vista Business 32 bit.
>We installed A Highspeed Broadband modem on on of the four USB ports.
>The machine was restarted a couple of times to check that the installation
>was correct. It functioned correctly.
>However, the next day, it reported a #1717 error (Wrong Interface?), and
>subsequently failed to connect on any of the ports: Device unavailable or
>Device disconnected.
>
>No amount of interchanging/reinstalling changed anything.
>
>Under normal circumstances, the device installs itself as both a CDROM, and
>as a Removable drive (with separate drive letters). In this case, only the
>CDRom config is installed, and the removable drive is not.
>
>In the registry, I find 8 instances of USBSTOR, all for the HUAWEI device.
>ANd I think the count is increasing with each new attempt of the device to
>reinstall itself.
>
>Can I delete all the references? Before uninstalling the Broadband system or
>after?
>
>Mohan<!--colorc--><!--/colorc-->

Try a different usb port ?

 

What kind of broadband modem is it? Usually they have the option to connect
through ethernet, and many notebooks have built in ethernet.

You have to "uninstall" the device in Device Manager to truly start over.
How you do that depends on the installation program that came with it. As
someone else suggested maybe try a different USB port.

Earle

"bnmohan via WindowsKB.com" <u35859@uwe> wrote in message
news:9884f69a82614@uwe...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Hi! 3 July
>
> We have a Dell Inspiron Notebook running Vista Business 32 bit.
> We installed A Highspeed Broadband modem on on of the four USB ports.
> The machine was restarted a couple of times to check that the installation
> was correct. It functioned correctly.
> However, the next day, it reported a #1717 error (Wrong Interface?), and
> subsequently failed to connect on any of the ports: Device unavailable or
> Device disconnected.
>
> No amount of interchanging/reinstalling changed anything.
>
> Under normal circumstances, the device installs itself as both a CDROM,
> and
> as a Removable drive (with separate drive letters). In this case, only the
> CDRom config is installed, and the removable drive is not.
>
> In the registry, I find 8 instances of USBSTOR, all for the HUAWEI device.
> ANd I think the count is increasing with each new attempt of the device to
> reinstall itself.
>
> Can I delete all the references? Before uninstalling the Broadband system
> or
> after?
>
> Mohan
>
> --
> Message posted via WindowsKB.com
>
> <!--colorc--><!--/colorc-->