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Trouble with IE8 in Vista

Discussion in 'Windows Vista' started by Blake Kaos, Oct 6, 2009.

  1. Blake Kaos

    Blake Kaos Guest

    I had my IE7 configured to open several pages (tabs) when it starts up and
    everything was working fine until this morning, when IE8 keeps crashing
    repeatedly. This is the detail of the error reported by IE:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 8.0.6001.18813
    Application Timestamp: 4a6621ae
    Fault Module Name: BhoCitUS.dll
    Fault Module Version: 3.7.2.0
    Fault Module Timestamp: 47596c0a
    Exception Code: c0000005
    Exception Offset: 000046e7
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    I am posting it to the Vista newsgroup since I suspect this is a Vista
    problem rather than an IE problem; let me know if that is not the case.
     
    Blake Kaos, Oct 6, 2009
    #1
  3. Mr. Arnold

    Mr. Arnold Guest

    Blake Kaos wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I had my IE7 configured to open several pages (tabs) when it starts up
    > and everything was working fine until this morning, when IE8 keeps
    > crashing repeatedly. This is the detail of the error reported by IE:
    >
    > Problem signature:
    > Problem Event Name: APPCRASH
    > Application Name: iexplore.exe
    > Application Version: 8.0.6001.18813
    > Application Timestamp: 4a6621ae
    > Fault Module Name: BhoCitUS.dll
    > Fault Module Version: 3.7.2.0
    > Fault Module Timestamp: 47596c0a
    > Exception Code: c0000005
    > Exception Offset: 000046e7
    > OS Version: 6.0.6002.2.2.0.768.3
    > Locale ID: 1033
    > Additional Information 1: fd00
    > Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    > Additional Information 3: fd00
    > Additional Information 4: ea6f5fe8924aaa756324d57f87834160
    >
    > I am posting it to the Vista newsgroup since I suspect this is a Vista
    > problem rather than an IE problem; let me know if that is not the case.<!--colorc--><!--/colorc-->

    You sure about this file? You have a Citibank account?

     
    Mr. Arnold, Oct 6, 2009
    #2
  4. Blake Kaos

    Blake Kaos Guest

    Yes, I do have a Citi account

    "Mr. Arnold" <Arnold@Arnold.com> wrote in message
    news:%232tFyvqRKHA.4048@TK2MSFTNGP05.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Blake Kaos wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> I had my IE7 configured to open several pages (tabs) when it starts up
    >> and everything was working fine until this morning, when IE8 keeps
    >> crashing repeatedly. This is the detail of the error reported by IE:
    >>
    >> Problem signature:
    >> Problem Event Name: APPCRASH
    >> Application Name: iexplore.exe
    >> Application Version: 8.0.6001.18813
    >> Application Timestamp: 4a6621ae
    >> Fault Module Name: BhoCitUS.dll
    >> Fault Module Version: 3.7.2.0
    >> Fault Module Timestamp: 47596c0a
    >> Exception Code: c0000005
    >> Exception Offset: 000046e7
    >> OS Version: 6.0.6002.2.2.0.768.3
    >> Locale ID: 1033
    >> Additional Information 1: fd00
    >> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    >> Additional Information 3: fd00
    >> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
    >>
    >> I am posting it to the Vista newsgroup since I suspect this is a Vista
    >> problem rather than an IE problem; let me know if that is not the case.<!--colorc--><!--/colorc-->
    >
    > You sure about this file? You have a Citibank account?
    >
    > <!--colorc--><!--/colorc-->
     
    Blake Kaos, Oct 6, 2009
    #3
  5. Blake Kaos

    Blake Kaos Guest

    OK, I uninstalled a Citibank application and hey presto, IE works again!

    Thanks for the hint!


    "Mr. Arnold" <Arnold@Arnold.com> wrote in message
    news:%232tFyvqRKHA.4048@TK2MSFTNGP05.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Blake Kaos wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> I had my IE7 configured to open several pages (tabs) when it starts up
    >> and everything was working fine until this morning, when IE8 keeps
    >> crashing repeatedly. This is the detail of the error reported by IE:
    >>
    >> Problem signature:
    >> Problem Event Name: APPCRASH
    >> Application Name: iexplore.exe
    >> Application Version: 8.0.6001.18813
    >> Application Timestamp: 4a6621ae
    >> Fault Module Name: BhoCitUS.dll
    >> Fault Module Version: 3.7.2.0
    >> Fault Module Timestamp: 47596c0a
    >> Exception Code: c0000005
    >> Exception Offset: 000046e7
    >> OS Version: 6.0.6002.2.2.0.768.3
    >> Locale ID: 1033
    >> Additional Information 1: fd00
    >> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    >> Additional Information 3: fd00
    >> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
    >>
    >> I am posting it to the Vista newsgroup since I suspect this is a Vista
    >> problem rather than an IE problem; let me know if that is not the case.<!--colorc--><!--/colorc-->
    >
    > You sure about this file? You have a Citibank account?
    >
    > <!--colorc--><!--/colorc-->
     
    Blake Kaos, Oct 6, 2009
    #4
  6. Mr. Arnold

    Mr. Arnold Guest

    Blake Kaos wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > OK, I uninstalled a Citibank application and hey presto, IE works again!
    >
    > Thanks for the hint!
    >
    >
    > "Mr. Arnold" <Arnold@Arnold.com> wrote in message
    > news:%232tFyvqRKHA.4048@TK2MSFTNGP05.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> Blake Kaos wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> I had my IE7 configured to open several pages (tabs) when it starts
    >>> up and everything was working fine until this morning, when IE8 keeps
    >>> crashing repeatedly. This is the detail of the error reported by IE:
    >>>
    >>> Problem signature:
    >>> Problem Event Name: APPCRASH
    >>> Application Name: iexplore.exe
    >>> Application Version: 8.0.6001.18813
    >>> Application Timestamp: 4a6621ae
    >>> Fault Module Name: BhoCitUS.dll
    >>> Fault Module Version: 3.7.2.0
    >>> Fault Module Timestamp: 47596c0a
    >>> Exception Code: c0000005
    >>> Exception Offset: 000046e7
    >>> OS Version: 6.0.6002.2.2.0.768.3
    >>> Locale ID: 1033
    >>> Additional Information 1: fd00
    >>> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    >>> Additional Information 3: fd00
    >>> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
    >>>
    >>> I am posting it to the Vista newsgroup since I suspect this is a
    >>> Vista problem rather than an IE problem; let me know if that is not
    >>> the case.<!--colorc--><!--/colorc-->
    >>
    >> You sure about this file? You have a Citibank account?
    >>
    >> <!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->

    I would say that Browser Helper Object is only certified to work on IE 7
    and not IE 8 at this time.
     
    Mr. Arnold, Oct 6, 2009
    #5
  7. jake_ie8team_

    jake_ie8team_

    Joined:
    May 8, 2009
    Messages:
    1
    jake_ie8team_, Oct 7, 2009
    #6

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