1. Welcome Guest! In order to create a new topic or reply to an existing one, you must register first. It is easy and free. Click here to sign up now!.
    Dismiss Notice

System boots into safe mode automatically

Discussion in 'Windows Vista' started by Elbryyan, Sep 29, 2009.

  1. Elbryyan

    Elbryyan Guest

    I have a laptop that I'm looking at that will automatically boot into safe
    mode. I've restored the system from the earliest possible restore point but
    that did not resolve the problem. The only clue that I can find as to the
    cause is the following event from the system event log.

    Event 7026, Service control manager eventlog provider
    The following boot-start or system-start driver(s) failed to load:
    spldr
    Wanarpv6

    My guess is that this is the cause of the safe mode but cannot find any
    solutions to the issue. Help.
     
    Elbryyan, Sep 29, 2009
    #1
  3. Michael

    Michael Guest

    "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message
    news:C19488E7-D798-446B-A5BB-73A15A1E3361@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >I have a laptop that I'm looking at that will automatically boot into safe
    > mode. I've restored the system from the earliest possible restore point
    > but
    > that did not resolve the problem. The only clue that I can find as to the
    > cause is the following event from the system event log.
    >
    > Event 7026, Service control manager eventlog provider
    > The following boot-start or system-start driver(s) failed to load:
    > spldr
    > Wanarpv6
    >
    > My guess is that this is the cause of the safe mode but cannot find any
    > solutions to the issue. Help.<!--colorc--><!--/colorc-->

    Have you recently added hardware, or updated drivers?

    --

    Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you.
     
    Michael, Sep 29, 2009
    #2
  4. Elbryyan

    Elbryyan Guest

    Its a friend of mine's so I can't be sure that anything was loaded but they
    do not remember installing or adding anything prior to this issue occuring.

    "Michael" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message
    > news:C19488E7-D798-446B-A5BB-73A15A1E3361@microsoft.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    > >I have a laptop that I'm looking at that will automatically boot into safe
    > > mode. I've restored the system from the earliest possible restore point
    > > but
    > > that did not resolve the problem. The only clue that I can find as to the
    > > cause is the following event from the system event log.
    > >
    > > Event 7026, Service control manager eventlog provider
    > > The following boot-start or system-start driver(s) failed to load:
    > > spldr
    > > Wanarpv6
    > >
    > > My guess is that this is the cause of the safe mode but cannot find any
    > > solutions to the issue. Help.<!--colorc--><!--/colorc-->
    >
    > Have you recently added hardware, or updated drivers?
    >
    > --
    >
    > Don't pick a fight with an old man.
    > If he is too old to fight, he'll just kill you.
    >
    >
    >
    > <!--colorc--><!--/colorc-->
     
    Elbryyan, Sep 29, 2009
    #3
  5. Michael

    Michael Guest

    Firstly, I'd have him download and run
    and
     while in safe mode. Let them remove
    whatever they find then have him go the his video card manufacturer's site
    and download the latest drivers for his cards. Also, do the same for the
    sound card. If he has recently installed anything extra, uninstall it and
    reboot.

    "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message
    news:0CC92A1A-F24A-430D-8439-9AF9AF055523@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Its a friend of mine's so I can't be sure that anything was loaded but
    > they
    > do not remember installing or adding anything prior to this issue
    > occuring.
    >
    > "Michael" wrote:
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >>
    >> "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message
    >> news:C19488E7-D798-446B-A5BB-73A15A1E3361@microsoft.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >> >I have a laptop that I'm looking at that will automatically boot into
    >> >safe
    >> > mode. I've restored the system from the earliest possible restore
    >> > point
    >> > but
    >> > that did not resolve the problem. The only clue that I can find as to
    >> > the
    >> > cause is the following event from the system event log.
    >> >
    >> > Event 7026, Service control manager eventlog provider
    >> > The following boot-start or system-start driver(s) failed to load:
    >> > spldr
    >> > Wanarpv6
    >> >
    >> > My guess is that this is the cause of the safe mode but cannot find any
    >> > solutions to the issue. Help.<!--colorc--><!--/colorc-->
    >>
    >> Have you recently added hardware, or updated drivers?<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
    Michael, Sep 29, 2009
    #4
  6. Elbryyan

    Elbryyan Guest

    I cleaned off the 9 downloader trojans that malwarebytes found but cannot
    load superantispyware because the windows installer service can't start while
    using safe mode. However, the system still boots up into safe mode after the
    malwaryebytes cleaning.

    "Michael" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Firstly, I'd have him download and run
    > and
    >     while in safe mode. Let them remove
    > whatever they find then have him go the his video card manufacturer's site
    > and download the latest drivers for his cards. Also, do the same for the
    > sound card. If he has recently installed anything extra, uninstall it and
    > reboot.
    >
    > "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message
    > news:0CC92A1A-F24A-430D-8439-9AF9AF055523@microsoft.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    > > Its a friend of mine's so I can't be sure that anything was loaded but
    > > they
    > > do not remember installing or adding anything prior to this issue
    > > occuring.
    > >
    > > "Michael" wrote:
    > ><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > >>
    > >> "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message
    > >> news:C19488E7-D798-446B-A5BB-73A15A1E3361@microsoft.com...
    > >> >I have a laptop that I'm looking at that will automatically boot into
    > >> >safe
    > >> > mode. I've restored the system from the earliest possible restore
    > >> > point
    > >> > but
    > >> > that did not resolve the problem. The only clue that I can find as to
    > >> > the
    > >> > cause is the following event from the system event log.
    > >> >
    > >> > Event 7026, Service control manager eventlog provider
    > >> > The following boot-start or system-start driver(s) failed to load:
    > >> > spldr
    > >> > Wanarpv6
    > >> >
    > >> > My guess is that this is the cause of the safe mode but cannot find any
    > >> > solutions to the issue. Help.
    > >>
    > >> Have you recently added hardware, or updated drivers?<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    >
    >
    > <!--colorc--><!--/colorc-->
     
    Elbryyan, Sep 29, 2009
    #5
  7. Michael

    Michael Guest

    "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message
    news:73064F61-6F72-4344-A965-5C5564A5F5BE@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >I cleaned off the 9 downloader trojans that malwarebytes found but cannot
    > load superantispyware because the windows installer service can't start
    > while
    > using safe mode. However, the system still boots up into safe mode after
    > the
    > malwaryebytes cleaning.<!--colorc--><!--/colorc-->

    Hope he has a current backup. Looks like something bad dug into his system.
    Have you run a full virus scan with his AV?

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > "Michael" wrote:
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >> Firstly, I'd have him download and run
    >>
    >> and
    >>     while in safe mode. Let them remove
    >> whatever they find then have him go the his video card manufacturer's
    >> site
    >> and download the latest drivers for his cards. Also, do the same for the
    >> sound card. If he has recently installed anything extra, uninstall it
    >> and
    >> reboot.
    >>
    >> "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message
    >> news:0CC92A1A-F24A-430D-8439-9AF9AF055523@microsoft.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >> > Its a friend of mine's so I can't be sure that anything was loaded but
    >> > they
    >> > do not remember installing or adding anything prior to this issue
    >> > occuring.
    >> >
    >> > "Michael" wrote:
    >> >
    >> >>
    >> >> "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message
    >> >> news:C19488E7-D798-446B-A5BB-73A15A1E3361@microsoft.com...
    >> >> >I have a laptop that I'm looking at that will automatically boot into
    >> >> >safe
    >> >> > mode. I've restored the system from the earliest possible restore
    >> >> > point
    >> >> > but
    >> >> > that did not resolve the problem. The only clue that I can find as
    >> >> > to
    >> >> > the
    >> >> > cause is the following event from the system event log.
    >> >> >
    >> >> > Event 7026, Service control manager eventlog provider
    >> >> > The following boot-start or system-start driver(s) failed to load:
    >> >> > spldr
    >> >> > Wanarpv6
    >> >> >
    >> >> > My guess is that this is the cause of the safe mode but cannot find
    >> >> > any
    >> >> > solutions to the issue. Help.
    >> >>
    >> >> Have you recently added hardware, or updated drivers?<!--colorc--><!--/colorc-->
    >>
    >>
    >><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

    --

    Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you.
     
    Michael, Sep 29, 2009
    #6
  8. Ken Blake, MVP

    Ken Blake, MVP Guest

    On Tue, 29 Sep 2009 12:21:03 -0700, Elbryyan
    <Elbryyan@discussions.microsoft.com> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I cleaned off the 9 downloader trojans that malwarebytes found but cannot
    > load superantispyware because the windows installer service can't start while
    > using safe mode. However, the system still boots up into safe mode after the
    > malwaryebytes cleaning.<!--colorc--><!--/colorc-->


    Nine is a very high number. Whenever you have multiple malware
    infections, there's a very good chance that you will never
    successfully be able to remove them all, and often the only real
    solution is a clean reinstallation of Windows.

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > "Michael" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > Firstly, I'd have him download and run
    > > and
    > >     while in safe mode. Let them remove
    > > whatever they find then have him go the his video card manufacturer's site
    > > and download the latest drivers for his cards. Also, do the same for the
    > > sound card. If he has recently installed anything extra, uninstall it and
    > > reboot.
    > >
    > > "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message
    > > news:0CC92A1A-F24A-430D-8439-9AF9AF055523@microsoft.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > Its a friend of mine's so I can't be sure that anything was loaded but
    > > > they
    > > > do not remember installing or adding anything prior to this issue
    > > > occuring.
    > > >
    > > > "Michael" wrote:
    > > >
    > > >>
    > > >> "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message
    > > >> news:C19488E7-D798-446B-A5BB-73A15A1E3361@microsoft.com...
    > > >> >I have a laptop that I'm looking at that will automatically boot into
    > > >> >safe
    > > >> > mode. I've restored the system from the earliest possible restore
    > > >> > point
    > > >> > but
    > > >> > that did not resolve the problem. The only clue that I can find as to
    > > >> > the
    > > >> > cause is the following event from the system event log.
    > > >> >
    > > >> > Event 7026, Service control manager eventlog provider
    > > >> > The following boot-start or system-start driver(s) failed to load:
    > > >> > spldr
    > > >> > Wanarpv6
    > > >> >
    > > >> > My guess is that this is the cause of the safe mode but cannot find any
    > > >> > solutions to the issue. Help.
    > > >>
    > > >> Have you recently added hardware, or updated drivers?<!--colorc--><!--/colorc-->
    > >
    > >
    > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

    --
    Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
    Please Reply to the Newsgroup
     
    Ken Blake, MVP, Sep 29, 2009
    #7

Share This Page