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SP2 made my bluetooth mouse undiscoverable

Discussion in 'Windows Vista' started by JP, Jun 13, 2009.

  1. JP

    JP Guest

    I've been using the MS Bluetooth Notebook 5000 mouse with my HP notebook
    that has a built-in bluetooth transmitter. Though the automatic
    discovery never worked between the two but after manually adding the
    mouse after each bootup, the mouse worked fine before the SP2 upgrade.
    Since then the mouse doesn't show up in the paring window at all. Has
    anybody else had this experience? Any solution to it?
    JP
     
  2. Tae Song

    Tae Song Guest

    "JP" <wiseguyxxxx@hotmail.com> wrote in message
    news:unIzVDJ7JHA.2456@TK2MSFTNGP02.phx.gbl...
    > I've been using the MS Bluetooth Notebook 5000 mouse with my HP notebook
    > that has a built-in bluetooth transmitter. Though the automatic discovery
    > never worked between the two but after manually adding the mouse after
    > each bootup, the mouse worked fine before the SP2 upgrade. Since then the
    > mouse doesn't show up in the paring window at all. Has anybody else had
    > this experience? Any solution to it?
    > JP


    Microsoft made some changes to Bluetooth support in Vista with SP2.

    It made Vista incompatible with Broadcom's WIDCOMM 6.1 drivers and software.
    Broadcom recently released WIDCOMM 6.3 to fix this and it works for the most
    part (there are still some bugs).

    I mention Broadcom, because although they only manufacture the Bluetooth
    communications chip, a lot of hardware vendors sell devices using it under
    their own brand name.

    You mentioned the laptop was made by HP, but not the model. So I can't
    check the web page to see if that is what you have.


    Broadcom's install program will actually do the check to verify that you are
    using their chip before the actual downloading and installing of any
    software, it doesn't contain any drivers. So you might want to give it a
    try anyways.

    http://www.broadcom.com/support/bluetooth/update.php
     

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