setpointupdate.exe

Ok, I used to have Vista Home Basic on my computer. I have a Logitech
mouse that came with software, and it displayed a Logitech Mouse and
Keyboard icon in the system tray. You could adjust mouse settings, and
it told you when your wireless mouse's batteries were dying.

So I got a new hard drive and a version of Vista Home Premium.
Installed Vista and all of my programs, including the Logitech software.
Now when I login I get the message that Windows wants to run
setpointupdate.exe and I have to click Allow or Cancel. I never got
this message with Vista Home Basic.

I've already Googled setpointupdate.exe and read many posts (including
one on this site) saying that you have to go into your Logitech settings
and disable automatic updates (tried that, didn't work), or that you had
to uninstall your Logitech software all-together. But I want the
software - I never change my mouse settings, but I like that the system
tray icon warns me when the batteries are dying. Yes, I could uninstall
the software and figure out on my own that the batteries are dying (by
my mouse stopping working), but why should I have to uninstall this
Logitech software?

Isn't there a way to tell Windows that setpointupdate.exe is ok to run
and that I don't have to click Allow EVERY time I login?

Any ideas?


--
hornacek

 

"hornacek" <guest@unknown-email.com> wrote in message news:9a4cb8034fc01dace19d5c2f629976b5@nntp-gateway.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> Ok, I used to have Vista Home Basic on my computer. I have a Logitech
> mouse that came with software, and it displayed a Logitech Mouse and
> Keyboard icon in the system tray. You could adjust mouse settings, and
> it told you when your wireless mouse's batteries were dying.
>
> So I got a new hard drive and a version of Vista Home Premium.
> Installed Vista and all of my programs, including the Logitech software.
> Now when I login I get the message that Windows wants to run
> setpointupdate.exe and I have to click Allow or Cancel. I never got
> this message with Vista Home Basic.
>
> I've already Googled setpointupdate.exe and read many posts (including
> one on this site) saying that you have to go into your Logitech settings
> and disable automatic updates (tried that, didn't work), or that you had
> to uninstall your Logitech software all-together. But I want the
> software - I never change my mouse settings, but I like that the system
> tray icon warns me when the batteries are dying. Yes, I could uninstall
> the software and figure out on my own that the batteries are dying (by
> my mouse stopping working), but why should I have to uninstall this
> Logitech software?
>
> Isn't there a way to tell Windows that setpointupdate.exe is ok to run
> and that I don't have to click Allow EVERY time I login?
>
> Any ideas?
>
>
> --
> hornacek<!--colorc--><!--/colorc-->

It isn't necessary to check for updates every time you start Vista so
you could disable it from starting via Msconfig.
Start > Run > type in ' msconfig '.
On the startup tab clear the box relating to setpointupdate.exe .

 

Ok, I ran msconfig and on the Startup tab there are 2 items for Logitech
SetPoint:

KHALMNPR.EXE
C:\Progra~1\Logitech\SetPoint\SetPoint.exe

I don't see anything for SetPointUpdate.exe

Should I clear the checkbox for either of these two? For both? Won't
clearing the checkbox for SetPoint.exe stop it from running when the
computer starts and I won't have the icon in the system tray? Isn't
SetPoint the actual program for mouse settings and SetPointUpdate the
program that checks if there are any updates for SetPoint?


--
hornacek

 

"hornacek" <guest@unknown-email.com> wrote in message news:48dd65dd278c309af7d8da9e9cd27bf1@nntp-gateway.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> Ok, I ran msconfig and on the Startup tab there are 2 items for Logitech
> SetPoint:
>
> KHALMNPR.EXE
> Crogra~1LogitechSetPointSetPoint.exe
>
> I don't see anything for SetPointUpdate.exe
>
> Should I clear the checkbox for either of these two? For both? Won't
> clearing the checkbox for SetPoint.exe stop it from running when the
> computer starts and I won't have the icon in the system tray? Isn't
> SetPoint the actual program for mouse settings and SetPointUpdate the
> program that checks if there are any updates for SetPoint?
>
>
> --
> hornacek<!--colorc--><!--/colorc-->

Leave the two entries alone if they don't reference SetPointUpdate.exe

Autoruns from Sysinternals will show you what is being loaded when Windows starts.
Download it from here:


It doesn't need installing, just unzip and run the autoruns.exe file from the folder.
Right-click and run as administrator.
Agree to the license and it will scan your computer listing
everything, including loads of Microsoft entries.
Click on Options and select ' Hide Microsoft and Windows Entries '.
Click on the green arrows icon to refresh the list.
Now look down the list for SetPointUpdate.exe.
Clear the box to disable or right-click to delete any entries.

 

Ok, I did that, and I could not find SetPointUpdate in the list. The
only things under Logitech are the KHALMAPR and SetPoint.exe I mentioned
last time.

When I open the Logitech system tray icon, there are 2 tabs: My Mouse
and Tools. On the Tools tab, there are 2 sub-tabs: Information
Resources and Software Access. On the Software Access sub-tab, it has a
button to Configure Web Updates. When I click this button, I get the
same window for SetPointUpdate.exe with the Allow/Cancel buttons. If I
click Allow it opens a Logitech Update window (I don't see this window
when I click Allow when I login to Windows) with a Allow Logitech
SetPoint to check for updates checkbox - it is currently unchecked.
There are 2 radiobuttons below (Prompt me before checking for updates,
and Download updates without prompting me first), but they are disabled
because the checkbox is not checked.

Isn't there a way to go into SetPointUpdate.exe's properties and tell
it that I will always allow Windows to run it? I've looked at every
window/tab in the Properties but couldn't see anything.


--
hornacek

 

"hornacek" <guest@unknown-email.com> wrote in message news:462c092cdb4814d8711d76cd2530e6e8@nntp-gateway.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> Ok, I did that, and I could not find SetPointUpdate in the list. The
> only things under Logitech are the KHALMAPR and SetPoint.exe I mentioned
> last time.
>
> When I open the Logitech system tray icon, there are 2 tabs: My Mouse
> and Tools. On the Tools tab, there are 2 sub-tabs: Information
> Resources and Software Access. On the Software Access sub-tab, it has a
> button to Configure Web Updates. When I click this button, I get the
> same window for SetPointUpdate.exe with the Allow/Cancel buttons. If I
> click Allow it opens a Logitech Update window (I don't see this window
> when I click Allow when I login to Windows) with a Allow Logitech
> SetPoint to check for updates checkbox - it is currently unchecked.
> There are 2 radiobuttons below (Prompt me before checking for updates,
> and Download updates without prompting me first), but they are disabled
> because the checkbox is not checked.
>
> Isn't there a way to go into SetPointUpdate.exe's properties and tell
> it that I will always allow Windows to run it? I've looked at every
> window/tab in the Properties but couldn't see anything.
>
>
> --
> hornacek<!--colorc--><!--/colorc-->

You shouldn't have to mess about with an exe file's properties
to get the software to run properly.
These might seem like silly questions:
Have you re-booted to effect any changes?
Have you got the latest version of the software?
When you get the warning message is it a UAC prompt with the desktop dimming ?
Or is it a message from something like an antivirus program ?

The fact that the update option is disabled via the tray icon and
yet still wants to run SetPointUpdate.exe sounds like something's broken.

 

Dave-UK;1170648 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> "hornacek" <guest@newsgroup-email.com> wrote in message
> news:462c092cdb4814d8711d76cd2530e6e8@newsgroup-gateway.com...> > > <!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > >
> > > Ok, I did that, and I could not find SetPointUpdate in the list. <!--colorc--><!--/colorc-->
> > The<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > only things under Logitech are the KHALMAPR and SetPoint.exe I<!--colorc--><!--/colorc-->
> > mentioned<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > last time.
> > >
> > > When I open the Logitech system tray icon, there are 2 tabs: My<!--colorc--><!--/colorc-->
> > Mouse<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > and Tools. On the Tools tab, there are 2 sub-tabs: Information
> > > Resources and Software Access. On the Software Access sub-tab, it<!--colorc--><!--/colorc-->
> > has a<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > button to Configure Web Updates. When I click this button, I get<!--colorc--><!--/colorc-->
> > the<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > same window for SetPointUpdate.exe with the Allow/Cancel buttons. If<!--colorc--><!--/colorc-->
> > I<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > click Allow it opens a Logitech Update window (I don't see this<!--colorc--><!--/colorc-->
> > window<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > when I click Allow when I login to Windows) with a Allow Logitech
> > > SetPoint to check for updates checkbox - it is currently unchecked.
> > > There are 2 radiobuttons below (Prompt me before checking for<!--colorc--><!--/colorc-->
> > updates,<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > and Download updates without prompting me first), but they are<!--colorc--><!--/colorc-->
> > disabled<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > because the checkbox is not checked.
> > >
> > > Isn't there a way to go into SetPointUpdate.exe's properties and<!--colorc--><!--/colorc-->
> > tell<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > it that I will always allow Windows to run it? I've looked at every
> > > window/tab in the Properties but couldn't see anything.
> > >
> > >
> > > --
> > > hornacek > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
>
> You shouldn't have to mess about with an exe file's properties
> to get the software to run properly.
> These might seem like silly questions:
> Have you re-booted to effect any changes?
> Have you got the latest version of the software?
> When you get the warning message is it a UAC prompt with the desktop
> dimming ?
> Or is it a message from something like an antivirus program ?
>
> The fact that the update option is disabled via the tray icon and
> yet still wants to run SetPointUpdate.exe sounds like something's
> broken.<!--colorc--><!--/colorc-->

I have rebooted many times, and every time it displays the Allow/Cancel
window for SetPointUpdate.exe

I had used this same software on another hard drive with Vista Home
Basic and never had this problem. When I got a new hard drive and
installed Vista Home Premium I installed the same Logitech CD and got
this error the next time I rebooted/logged in. And it happens every
time I log in.

When SetPointUpdate.exe runs, the computer beeps and I get a window
that says:
User Account Control
An unidentified program wants access to your computer
Cancel and Allow buttons

The rest of the screen dims, so I can't do anything else. I have to
click one of the 2 buttons.

Like I said, it's the exact same CD as I used on my old hard drive
(with Vista Home Basic) and it never gave me this problem.


--
hornacek

 

Windows Defender>>Software Explorer>>Enable

"hornacek" <guest@unknown-email.com> wrote in message
news:9a4cb8034fc01dace19d5c2f629976b5@nntp-gateway.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> Ok, I used to have Vista Home Basic on my computer. I have a Logitech
> mouse that came with software, and it displayed a Logitech Mouse and
> Keyboard icon in the system tray. You could adjust mouse settings, and
> it told you when your wireless mouse's batteries were dying.
>
> So I got a new hard drive and a version of Vista Home Premium.
> Installed Vista and all of my programs, including the Logitech software.
> Now when I login I get the message that Windows wants to run
> setpointupdate.exe and I have to click Allow or Cancel. I never got
> this message with Vista Home Basic.
>
> I've already Googled setpointupdate.exe and read many posts (including
> one on this site) saying that you have to go into your Logitech settings
> and disable automatic updates (tried that, didn't work), or that you had
> to uninstall your Logitech software all-together. But I want the
> software - I never change my mouse settings, but I like that the system
> tray icon warns me when the batteries are dying. Yes, I could uninstall
> the software and figure out on my own that the batteries are dying (by
> my mouse stopping working), but why should I have to uninstall this
> Logitech software?
>
> Isn't there a way to tell Windows that setpointupdate.exe is ok to run
> and that I don't have to click Allow EVERY time I login?
>
> Any ideas?
>
>
> --
> hornacek <!--colorc--><!--/colorc-->

 

Bob;1170831 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> Windows Defender>>Software Explorer>>Enable
>
> "hornacek" <guest@newsgroup-email.com> wrote in message
> news:9a4cb8034fc01dace19d5c2f629976b5@newsgroup-gateway.com...> > > <!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > >
> > > Ok, I used to have Vista Home Basic on my computer. I have a<!--colorc--><!--/colorc-->
> > Logitech<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > mouse that came with software, and it displayed a Logitech Mouse and
> > > Keyboard icon in the system tray. You could adjust mouse settings,<!--colorc--><!--/colorc-->
> > and<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > it told you when your wireless mouse's batteries were dying.
> > >
> > > So I got a new hard drive and a version of Vista Home Premium.
> > > Installed Vista and all of my programs, including the Logitech<!--colorc--><!--/colorc-->
> > software.<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > Now when I login I get the message that Windows wants to run
> > > setpointupdate.exe and I have to click Allow or Cancel. I never got
> > > this message with Vista Home Basic.
> > >
> > > I've already Googled setpointupdate.exe and read many posts<!--colorc--><!--/colorc-->
> > (including<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > one on this site) saying that you have to go into your Logitech<!--colorc--><!--/colorc-->
> > settings<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > and disable automatic updates (tried that, didn't work), or that you<!--colorc--><!--/colorc-->
> > had<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > to uninstall your Logitech software all-together. But I want the
> > > software - I never change my mouse settings, but I like that the<!--colorc--><!--/colorc-->
> > system<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > tray icon warns me when the batteries are dying. Yes, I could<!--colorc--><!--/colorc-->
> > uninstall<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > the software and figure out on my own that the batteries are dying<!--colorc--><!--/colorc-->
> > (by<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > my mouse stopping working), but why should I have to uninstall this
> > > Logitech software?
> > >
> > > Isn't there a way to tell Windows that setpointupdate.exe is ok to<!--colorc--><!--/colorc-->
> > run<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > and that I don't have to click Allow EVERY time I login?
> > >
> > > Any ideas?
> > >
> > >
> > > --
> > > hornacek > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

Ok, I ran Windows Defender, select Tools, and then Software Explorer.
Then I clicked the Show for all users button (just for good measure).
There are only 2 entries under Logitech SetPoint - SetPoint.exe and
KHALMNPR.EXE Both of them have Permitted in the Classification column,
and the Enable button is disabled when you select either of them.

I looked through the rest of the list - SetPointUpdate.exe is not
there.


--
hornacek

 

"hornacek" <guest@unknown-email.com> wrote in message news:490900ca068ec2241c49e0260ed41611@nntp-gateway.com...
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Like I said, it's the exact same CD as I used on my old hard drive
> (with Vista Home Basic) and it never gave me this problem.
>
>
> --
> hornacek<!--colorc--><!--/colorc-->


Without the latest software we are going round in circles.
Select your mouse from here and download the latest drivers:

 

Dave-UK;1170970 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> "hornacek" <guest@newsgroup-email.com> wrote in message
> news:490900ca068ec2241c49e0260ed41611@newsgroup-gateway.com...<!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > >
> > > Like I said, it's the exact same CD as I used on my old hard drive
> > > (with Vista Home Basic) and it never gave me this problem.
> > >
> > >
> > > --
> > > hornacek > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
>
>
> Without the latest software we are going round in circles.
> Select your mouse from here and download the latest drivers:
> 'Logitech > Support + Downloads > Downloads > Mice'
> ()<!--colorc--><!--/colorc-->

Ok, I did that. When I went to Logitech's website, it asked me for my
mouse's Model number. I could not find it anywhere on the mouse (top,
bottom, battery compartment, etc) - the only thing I could find was a
P/N and a PID. I tried entering both of these in the "search for Model
number" textbox and it didn't find anything. I looked through the mouse
pictures in the "what to do if you can't find your mouse's model number"
and none of them looked like mine, so I picked the closest one,
downloaded the software, ran it, and rebooted.

I don't get the SetPointUpdate.exe message when I login, but I also
don't get the Logitech icon in my system tray. So I got the same result
as uninstalling my original Logitech software. My whole reason for
wanting the system tray icon was so that it could tell me when my
batteries are dying. I know, I know, I could figure this out the hard
way when my mouse stops working, but I bought this mouse, why won't it
work with Vista Home Premium?

If I run SetPoint.exe, nothing happens. I have to go into my mouse
settings in the Control Panel and select the SetPoint tab to get the
SetPoint program to run (the window appears on my screen, it doesn't
appear in my system tray). Everything in the window looks the same.
When I go to the Tools tab and the Software Access sub-tab, there is a
"Show SetPoint in notification area" checkbox, but it's disabled, I
can't check/uncheck it.

Oh, and I can't email Logitech for support because their email service
is down until Oct. 12th. Oh wait, that was a week ago. Get on that,
Logitech!


--
hornacek

 

I have a Logitech mouse. I don't use the software.
When the batteries are low the LED flashes.

"hornacek" <guest@unknown-email.com> wrote in message
news:78a77c63e7bd2b1a2ba6ec7f7cd4aef2@nntp-gateway.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> Dave-UK;1170970 Wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
>> "hornacek" <guest@newsgroup-email.com> wrote in message
>> news:490900ca068ec2241c49e0260ed41611@newsgroup-gateway.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>> > > >
>> > > Like I said, it's the exact same CD as I used on my old hard drive
>> > > (with Vista Home Basic) and it never gave me this problem.
>> > >
>> > >
>> > > --
>> > > hornacek > ><!--colorc--><!--/colorc-->
>>
>>
>> Without the latest software we are going round in circles.
>> Select your mouse from here and download the latest drivers:
>> 'Logitech > Support + Downloads > Downloads > Mice'
>> ()<!--colorc--><!--/colorc-->
>
> Ok, I did that. When I went to Logitech's website, it asked me for my
> mouse's Model number. I could not find it anywhere on the mouse (top,
> bottom, battery compartment, etc) - the only thing I could find was a
> P/N and a PID. I tried entering both of these in the "search for Model
> number" textbox and it didn't find anything. I looked through the mouse
> pictures in the "what to do if you can't find your mouse's model number"
> and none of them looked like mine, so I picked the closest one,
> downloaded the software, ran it, and rebooted.
>
> I don't get the SetPointUpdate.exe message when I login, but I also
> don't get the Logitech icon in my system tray. So I got the same result
> as uninstalling my original Logitech software. My whole reason for
> wanting the system tray icon was so that it could tell me when my
> batteries are dying. I know, I know, I could figure this out the hard
> way when my mouse stops working, but I bought this mouse, why won't it
> work with Vista Home Premium?
>
> If I run SetPoint.exe, nothing happens. I have to go into my mouse
> settings in the Control Panel and select the SetPoint tab to get the
> SetPoint program to run (the window appears on my screen, it doesn't
> appear in my system tray). Everything in the window looks the same.
> When I go to the Tools tab and the Software Access sub-tab, there is a
> "Show SetPoint in notification area" checkbox, but it's disabled, I
> can't check/uncheck it.
>
> Oh, and I can't email Logitech for support because their email service
> is down until Oct. 12th. Oh wait, that was a week ago. Get on that,
> Logitech!
>
>
> --
> hornacek <!--colorc--><!--/colorc-->

 

"hornacek" <guest@unknown-email.com> wrote in message news:78a77c63e7bd2b1a2ba6ec7f7cd4aef2@nntp-gateway.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> Dave-UK;1170970 Wrote: <!--coloro:green--><span style="color:green <!--/coloro-->
>> "hornacek" <guest@newsgroup-email.com> wrote in message
>> news:490900ca068ec2241c49e0260ed41611@newsgroup-gateway.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>> > > >
>> > > Like I said, it's the exact same CD as I used on my old hard drive
>> > > (with Vista Home Basic) and it never gave me this problem.
>> > >
>> > >
>> > > --
>> > > hornacek > > <!--colorc--><!--/colorc-->
>>
>>
>> Without the latest software we are going round in circles.
>> Select your mouse from here and download the latest drivers:
>> 'Logitech > Support + Downloads > Downloads > Mice'
>> ()<!--colorc--><!--/colorc-->
>
> Ok, I did that. When I went to Logitech's website, it asked me for my
> mouse's Model number. I could not find it anywhere on the mouse (top,
> bottom, battery compartment, etc) - the only thing I could find was a
> P/N and a PID. I tried entering both of these in the "search for Model
> number" textbox and it didn't find anything. I looked through the mouse
> pictures in the "what to do if you can't find your mouse's model number"
> and none of them looked like mine, so I picked the closest one,
> downloaded the software, ran it, and rebooted.
>
> I don't get the SetPointUpdate.exe message when I login, but I also
> don't get the Logitech icon in my system tray. So I got the same result
> as uninstalling my original Logitech software. My whole reason for
> wanting the system tray icon was so that it could tell me when my
> batteries are dying. I know, I know, I could figure this out the hard
> way when my mouse stops working, but I bought this mouse, why won't it
> work with Vista Home Premium?
>
> If I run SetPoint.exe, nothing happens. I have to go into my mouse
> settings in the Control Panel and select the SetPoint tab to get the
> SetPoint program to run (the window appears on my screen, it doesn't
> appear in my system tray). Everything in the window looks the same.
> When I go to the Tools tab and the Software Access sub-tab, there is a
> "Show SetPoint in notification area" checkbox, but it's disabled, I
> can't check/uncheck it.
>
> Oh, and I can't email Logitech for support because their email service
> is down until Oct. 12th. Oh wait, that was a week ago. Get on that,
> Logitech!
>
>
> --
> hornacek<!--colorc--><!--/colorc-->

Well, I'm out of sensible ideas, so if you want to run the old
software you could either:
Rename/delete setpointupdate.exe and see what happens.
Turn off UAC.
Live with the UAC prompt.
or
Get a new mouse.

Sorry I couldn't help.