Re: Windows Photo Gallery problem

Did you read where Dave said
"Well, if the program is looking for ProgramFiles that may be why it can't
find the dll"?

That is a very significant clue...

On Fri, 17 Jul 2009 11:05:02 -0700, oldman@old.net wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Dave,
>
> When you look at individual pictures they are viewable. The problem
> come when you want to view as a slide show by clicking on "View Image
> Slide Show. I just did a search on my system and the only one I have
> in a working folder and that is the one I wrote about in the last
> note.
>
> Also, just checked all of my drives and the only "Program Files" that
> show are the two word version. Could be a problem with the Microsoft
> error message indicating program files as one word when it is truly
> two words.
>
> The banner error message is as follows:
> In blue area it says: RunDll
> In white area it says: Error loading ProgramFilesWindows Photo
> GalleryPhotoviewer.dll
>
> The specified module could not be found.
>
> So your version the same size as mine 2,323,968 bytes.
>
> I wonder if I try to replace all of the files in the Windows Photo
> Gallery folder if that might work?
>
>
> On Fri, 17 Jul 2009 17:43:51 +0100, "Dave-UK" <here@home.com> wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
>>
>>
>><oldman@old.net> wrote in message news:af6165lk6tap6ecbcob5h7d00s8dfdtqi4@4ax.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Dave,
>>>
>>> Thanks for the response and info.
>>>
>>> Regarding you comment about Program Files being two works that is
>>> true. However, when the error message appeared on the screen the note
>>> indicated ProgramFiles as one word no spaces.
>>>
>>> When I look at the version number of the photoviewer.dll in my Windows
>>> Photo Gallery folder it is 6.0.002.18005and 2,323968 bytes when looked
>>> at via properties. However, the file I got recently via Microsoft
>>> site is 6.0.6000.16386 and 2,313,216 bytes. Is this what is on your
>>> computer?
>>>
>>> oldman
>>> <!--colorc--><!--/colorc-->
>>
>>
>>Well, if the program is looking for ProgramFiles that may be why it can't find the dll.
>>Don't know what to say about that.
>>
>>I have 3 versions of Photoviewer.dll on my machine.
>>
>>crogram fileswindows photo gallery:
>>6.0.6002.18005 2,323,968 bytes.
>>
>>c:windowswinsxs:
>>6.0.6002.18005
>>6.0.6001.18000
>>6.0.6000.16386
>>
>>It looks like the file you downloaded is the original first version.
>>
>>Does the slide show work normally, with pictures from another folder ?
>>
>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->


--
Gene E. Bloch letters0x40blochg0x2Ecom

 

<oldman@old.net> wrote in message news:nae165tk1439fgoltcpjv35gcakna50l66@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Dave,
>
> When you look at individual pictures they are viewable. The problem
> come when you want to view as a slide show by clicking on "View Image
> Slide Show. I just did a search on my system and the only one I have
> in a working folder and that is the one I wrote about in the last
> note.
>
> Also, just checked all of my drives and the only "Program Files" that
> show are the two word version. Could be a problem with the Microsoft
> error message indicating program files as one word when it is truly
> two words.
>
> The banner error message is as follows:
> In blue area it says: RunDll
> In white area it says: Error loading ProgramFilesWindows Photo
> GalleryPhotoviewer.dll
>
> The specified module could not be found.
>
> So your version the same size as mine 2,323,968 bytes.
>
> I wonder if I try to replace all of the files in the Windows Photo
> Gallery folder if that might work?
>
> <!--colorc--><!--/colorc-->

I see you are posting with Forte Agent but when you click
on ' View Image Slide Show ' I'm guessing you are talking about the
link embedded in the Windows Mail program.
I think the problem is probably with Windows Mail and not Windows Photo Gallery.
Microsoft have stopped support for Windows Mail, and expect everyone to upgrade
to Windows Live Mail.
That may be one way of fixing your problem, i.e. upgrade to Live Mail.

 

Dave & Gene,

Thanks for the response.

I just checked Help about and I am using Windows Live Mail v12.0.1606.
When I click on the Mail Icon Live Mail is what comes up.

If I can resolve by mid next week a friend is going to come over and
help rebuild starting with a format of the c drive.

oldman

On Fri, 17 Jul 2009 19:47:03 +0100, "Dave-UK" <here@home.com> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
><oldman@old.net> wrote in message news:nae165tk1439fgoltcpjv35gcakna50l66@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
>> Dave,
>>
>> When you look at individual pictures they are viewable. The problem
>> come when you want to view as a slide show by clicking on "View Image
>> Slide Show. I just did a search on my system and the only one I have
>> in a working folder and that is the one I wrote about in the last
>> note.
>>
>> Also, just checked all of my drives and the only "Program Files" that
>> show are the two word version. Could be a problem with the Microsoft
>> error message indicating program files as one word when it is truly
>> two words.
>>
>> The banner error message is as follows:
>> In blue area it says: RunDll
>> In white area it says: Error loading ProgramFilesWindows Photo
>> GalleryPhotoviewer.dll
>>
>> The specified module could not be found.
>>
>> So your version the same size as mine 2,323,968 bytes.
>>
>> I wonder if I try to replace all of the files in the Windows Photo
>> Gallery folder if that might work?
>>
>> <!--colorc--><!--/colorc-->
>
>I see you are posting with Forte Agent but when you click
>on ' View Image Slide Show ' I'm guessing you are talking about the
>link embedded in the Windows Mail program.
>I think the problem is probably with Windows Mail and not Windows Photo Gallery.
>Microsoft have stopped support for Windows Mail, and expect everyone to upgrade
>to Windows Live Mail.
>That may be one way of fixing your problem, i.e. upgrade to Live Mail.
>
>
>
>
>
>
>
>
>
>
>
> <!--colorc--><!--/colorc-->

 

<oldman@old.net> wrote in message news:ecs365978o2b927vlm7qhri6ea677qdk14@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Dave & Gene,
>
> Thanks for the response.
>
> I just checked Help about and I am using Windows Live Mail v12.0.1606.
> When I click on the Mail Icon Live Mail is what comes up.
>
> If I can resolve by mid next week a friend is going to come over and
> help rebuild starting with a format of the c drive.
>
> oldman<!--colorc--><!--/colorc-->


You can have Live Mail write a troubleshooting log file, but I don't know how useful
it might be.

In Live Mail go to Tools > Options > Advanced > Maintenance
In the Troubleshooting section check General and Email.

The log file is located at C:\LiveMail and it's called WindowsLiveMail.log.
It's a large text file and it may already have some clues about your problem.
If you try the slide show a few times see if anything is reported.

I have lots of errors in mine, things like:

Windows Live Mail 14.0.8064.0206*********************************************************************************
[18:28:30.48] 0f94 Mail: Zone_MailChk ERROR: (storutil.cpp:5609), failed with 0x80070057
[18:28:30.48] 0f94 Mail: Zone_MailChk ERROR: (storutil.cpp:5731), failed with 0x80070057
[18:28:45.31] 0e04 Mail: Zone_MailChk ERROR: (menuutil.cpp:1456), failed with 0x80040100

I don't know what they mean but if I didn't look in the log file I wouldn't know I had any errors!

(I suppose you could try upgrading to Live Mail ver.14.)

 

Gene,

I just went to LiveMail and checked the boxes General and POP3 which I
think is the Email box that you mean in this note. I do not see a
LiveMail folder in the Windows folder. I also tried a search for the
file WindowsLiveMail.log but nothing was found.

Any other ideas.

oldman

On Sat, 18 Jul 2009 18:44:56 +0100, "Dave-UK" <here@home.com> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
>
><oldman@old.net> wrote in message news:ecs365978o2b927vlm7qhri6ea677qdk14@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
>> Dave & Gene,
>>
>> Thanks for the response.
>>
>> I just checked Help about and I am using Windows Live Mail v12.0.1606.
>> When I click on the Mail Icon Live Mail is what comes up.
>>
>> If I can resolve by mid next week a friend is going to come over and
>> help rebuild starting with a format of the c drive.
>>
>> oldman<!--colorc--><!--/colorc-->
>
>
>You can have Live Mail write a troubleshooting log file, but I don't know how useful
>it might be.
>
>In Live Mail go to Tools > Options > Advanced > Maintenance
>In the Troubleshooting section check General and Email.
>
>The log file is located at C:LiveMail and it's called WindowsLiveMail.log.
>It's a large text file and it may already have some clues about your problem.
>If you try the slide show a few times see if anything is reported.
>
>I have lots of errors in mine, things like:
>
>Windows Live Mail 14.0.8064.0206*********************************************************************************
>[18:28:30.48] 0f94 Mail: Zone_MailChk ERROR: (storutil.cpp:5609), failed with 0x80070057
>[18:28:30.48] 0f94 Mail: Zone_MailChk ERROR: (storutil.cpp:5731), failed with 0x80070057
>[18:28:45.31] 0e04 Mail: Zone_MailChk ERROR: (menuutil.cpp:1456), failed with 0x80040100
>
>I don't know what they mean but if I didn't look in the log file I wouldn't know I had any errors!
>
>(I suppose you could try upgrading to Live Mail ver.14.)
>
> <!--colorc--><!--/colorc-->

 

<oldman@old.net> wrote in message news:2nd465d6h653e7agohsnu863dj7io0gtts@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Gene,
>
> I just went to LiveMail and checked the boxes General and POP3 which I
> think is the Email box that you mean in this note. I do not see a
> LiveMail folder in the Windows folder. I also tried a search for the
> file WindowsLiveMail.log but nothing was found.
>
> Any other ideas.
>
> oldman
> <!--colorc--><!--/colorc-->


It was me that suggested the log file, not Gene.
I made no mention of POP3.

Open Live Mail.
On the top right hand side click on the Menus button ( Alt+M).
Select ' Show menu bar '.
Now from the menu bar find ' Tools ' and click on it.
Select ' Options'.
A selection of tabbed boxes opens up.
Select the ' Advanced ' tab.
At the bottom click on ' Maintenance '.
Where it says ' Troubleshooting ' select the box marked ' General'.
And then select the box marked ' E-mail '.
Click on the ' Close button'
Then click on the 'Apply' and ' OK' button.

The log file is in :
C:\LiveMail , NOT in Windows.

 

Dave,

I followed all of your steps. When I get to trouble shooting the
choices that can be checked are: General, POP3, News, IMAP, HTTP.
There is no option for email. Also looked in Explorer and i do not
see any folder named LiveMail on the C drive.

I have checked General and POP3.

I just went to the email that has the slide show option for the jpg's.
Clicked on view image slide show and got failure message but no folder
called LiveMail on C drive. I even created the LiveMail folder but
after the test there was nothing in it.

oldman

On Sun, 19 Jul 2009 09:35:50 +0100, "Dave-UK" <here@home.com> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
><oldman@old.net> wrote in message news:2nd465d6h653e7agohsnu863dj7io0gtts@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
>> Gene,
>>
>> I just went to LiveMail and checked the boxes General and POP3 which I
>> think is the Email box that you mean in this note. I do not see a
>> LiveMail folder in the Windows folder. I also tried a search for the
>> file WindowsLiveMail.log but nothing was found.
>>
>> Any other ideas.
>>
>> oldman
>> <!--colorc--><!--/colorc-->
>
>
>It was me that suggested the log file, not Gene.
>I made no mention of POP3.
>
>Open Live Mail.
>On the top right hand side click on the Menus button ( Alt+M).
>Select ' Show menu bar '.
>Now from the menu bar find ' Tools ' and click on it.
>Select ' Options'.
>A selection of tabbed boxes opens up.
>Select the ' Advanced ' tab.
>At the bottom click on ' Maintenance '.
>Where it says ' Troubleshooting ' select the box marked ' General'.
>And then select the box marked ' E-mail '.
>Click on the ' Close button'
>Then click on the 'Apply' and ' OK' button.
>
>The log file is in :
>C:LiveMail , NOT in Windows.
>
>
>
>
>
>
>
>
>
> <!--colorc--><!--/colorc-->

 

<oldman@old.net> wrote in message news:sue665he7j526oq8fg6lu5ahebfha9v0g7@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Dave,
>
> I followed all of your steps. When I get to trouble shooting the
> choices that can be checked are: General, POP3, News, IMAP, HTTP.
> There is no option for email. Also looked in Explorer and i do not
> see any folder named LiveMail on the C drive.
>
> I have checked General and POP3.
>
> I just went to the email that has the slide show option for the jpg's.
> Clicked on view image slide show and got failure message but no folder
> called LiveMail on C drive. I even created the LiveMail folder but
> after the test there was nothing in it.
>
> oldman
> <!--colorc--><!--/colorc-->


Sorry, my fault, mea maxima culpa, etc.
I am using Windows 7 and I assumed the folder tree was the same as Vista.

Have a look for the log file here:

c:\users\your name\appdata\local\microsoft\windows live mail

As to the differences regarding POP3, e-mail etc. I can only guess it's
because you are running Live Mail version 12 and I am on version 14.

 

Dave,

I did not realize that there was an update to LiveMail. Installed the
update and now the Photo Galley problem is gone due to the update.
Thanks for the help.

Now down to one problem related to office but have not figured it out.
Will post a note in the office Group to see if someone can help on
that one. Filed a problem report with Microsoft but not sure when I
will hear from them.

Again Thanks,

oldman

On Sun, 19 Jul 2009 17:12:20 +0100, "Dave-UK" <here@home.com> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
><oldman@old.net> wrote in message news:sue665he7j526oq8fg6lu5ahebfha9v0g7@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
>> Dave,
>>
>> I followed all of your steps. When I get to trouble shooting the
>> choices that can be checked are: General, POP3, News, IMAP, HTTP.
>> There is no option for email. Also looked in Explorer and i do not
>> see any folder named LiveMail on the C drive.
>>
>> I have checked General and POP3.
>>
>> I just went to the email that has the slide show option for the jpg's.
>> Clicked on view image slide show and got failure message but no folder
>> called LiveMail on C drive. I even created the LiveMail folder but
>> after the test there was nothing in it.
>>
>> oldman
>> <!--colorc--><!--/colorc-->
>
>
>Sorry, my fault, mea maxima culpa, etc.
>I am using Windows 7 and I assumed the folder tree was the same as Vista.
>
>Have a look for the log file here:
>
>c:usersyour nameappdatalocalmicrosoftwindows live mail
>
>As to the differences regarding POP3, e-mail etc. I can only guess it's
>because you are running Live Mail version 12 and I am on version 14.
>
>
>
> <!--colorc--><!--/colorc-->

 

<oldman@old.net> wrote in message news:c10765p6lgvslb9kdi8b3r1rdukf9q2kj2@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Dave,
>
> I did not realize that there was an update to LiveMail. Installed the
> update and now the Photo Galley problem is gone due to the update.
> Thanks for the help.
>
> Now down to one problem related to office but have not figured it out.
> Will post a note in the office Group to see if someone can help on
> that one. Filed a problem report with Microsoft but not sure when I
> will hear from them.
>
> Again Thanks,
>
> oldman
> <!--colorc--><!--/colorc-->

Glad it's fixed - don't hold your breath waiting for Microsoft!