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Re: Windows Explorer keeps crashing when I attemp to move files

Discussion in 'Windows Vista' started by spawnywhippet, Jun 3, 2009.

  1. spawnywhippet

    spawnywhippet Guest

    I get this error 100% of the time when I try to copy or move files in
    Explorer. (I mean, who would ever need to do that?!) The process does
    not continue in the background and will hang forever. The files that
    were being copied or moved become tombstones and I cannot delete or open
    them unless I boot in Safe mode.
    In order to move files on my Vista machine, I have to map to it with a
    XP machine and move the files from the XP Explorer. My Vista machine is
    patched to SP2, fully updated, latest drivers and new BIOS. I
    reinstalled with a clean Vista and its just the same. Any clues?

    Log Name: Application
    Source: Application Hang
    Date: 04/06/2009 12:36:50
    Event ID: 1002
    Task Category: (101)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: htpc
    Description:
    The program explorer.exe version 6.0.6002.18005 stopped interacting
    with Windows and was closed. To see if more information about the
    problem is available, check the problem history in the Problem Reports
    and Solutions control panel. Process ID: 1718 Start Time:
    01c9e4b43000b28f Termination Time: 19
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event
    <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0 1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-06-04T02:36:50.000Z" />
    <EventRecordID>7514</EventRecordID>
    <Channel>Application</Channel>
    <Computer>spawny-htpc</Computer>
    <Security />
    </System>
    <EventData>
    <Data>explorer.exe</Data>
    <Data>6.0.6002.18005</Data>
    <Data>1718</Data>
    <Data>01c9e4b43000b28f</Data>
    <Data>19</Data>

    <Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>
    </EventData>
    </Event>


    --
    spawnywhippet
     
    spawnywhippet, Jun 3, 2009
    #1
  3. propman

    propman Guest

    spawnywhippet wrote:
    > I get this error 100% of the time when I try to copy or move files in
    > Explorer. (I mean, who would ever need to do that?!) The process does
    > not continue in the background and will hang forever. The files that
    > were being copied or moved become tombstones and I cannot delete or open
    > them unless I boot in Safe mode.
    > In order to move files on my Vista machine, I have to map to it with a
    > XP machine and move the files from the XP Explorer. My Vista machine is
    > patched to SP2, fully updated, latest drivers and new BIOS.

    > I reinstalled with a clean Vista and its just the same. Any clues?


    Reformat the hard drive before reinstalling?

    If you did, then you might want to consider taking a look at your hard
    drive's health. Check the manufacturer's web site for their hard drive
    testing program.

    Might also want to check your BIOS manufacturer's site to see if there
    have been any buglets reported with a flash upgrade.
     
    propman, Jun 3, 2009
    #2
  4. spawnywhippet

    spawnywhippet Guest

    Ye, the drive was re-partitioned and formatted. The machine with the
    same BIOS absolutely flew with XP installed, no faults. I'm convinced
    this is a Vista, not a hardware problem, especially as Google finds this
    problem 1000's of times.


    --
    spawnywhippet
     
    spawnywhippet, Jun 3, 2009
    #3
  5. Dalo Harkin

    Dalo Harkin Registered Members

    Joined:
    Apr 24, 2009
    Messages:
    1,820
    Location:
    Stockport near Manchester
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    ASUS - are there any others worth buying?
    CPU:
    Q6600 at 4.0Ghz per core (Watercooled)
    Memory:
    OCZ PC8500 4x1GB sticks
    Hard Drive:
    Samsung - all the way
    Graphics Card:
    XFX 260GTX rev 1
    Power Supply:
    Seasonic 600Watt
    How big are the files you are trying to move?
     
    Dalo Harkin, Jun 4, 2009
    #4
  6. Tae Song

    Tae Song Guest

    "spawnywhippet" <guest@unknown-email.com> wrote in message
    news:681848e90d8917ee11ee71818162ba29@nntp-gateway.com...
    >
    > I get this error 100% of the time when I try to copy or move files in
    > Explorer. (I mean, who would ever need to do that?!) The process does
    > not continue in the background and will hang forever. The files that
    > were being copied or moved become tombstones and I cannot delete or open
    > them unless I boot in Safe mode.
    > In order to move files on my Vista machine, I have to map to it with a
    > XP machine and move the files from the XP Explorer. My Vista machine is
    > patched to SP2, fully updated, latest drivers and new BIOS. I
    > reinstalled with a clean Vista and its just the same. Any clues?
    >
    > Log Name: Application
    > Source: Application Hang
    > Date: 04/06/2009 12:36:50
    > Event ID: 1002
    > Task Category: (101)
    > Level: Error
    > Keywords: Classic
    > User: N/A
    > Computer: htpc
    > Description:
    > The program explorer.exe version 6.0.6002.18005 stopped interacting
    > with Windows and was closed. To see if more information about the
    > problem is available, check the problem history in the Problem Reports
    > and Solutions control panel. Process ID: 1718 Start Time:
    > 01c9e4b43000b28f Termination Time: 19
    > Event Xml:
    > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event
    > <System>
    > <Provider Name="Application Hang" />
    > <EventID Qualifiers="0 1002</EventID>
    > <Level>2</Level>
    > <Task>101</Task>
    > <Keywords>0x80000000000000</Keywords>
    > <TimeCreated SystemTime="2009-06-04T02:36:50.000Z" />
    > <EventRecordID>7514</EventRecordID>
    > <Channel>Application</Channel>
    > <Computer>spawny-htpc</Computer>
    > <Security />
    > </System>
    > <EventData>
    > <Data>explorer.exe</Data>
    > <Data>6.0.6002.18005</Data>
    > <Data>1718</Data>
    > <Data>01c9e4b43000b28f</Data>
    > <Data>19</Data>
    >
    > <Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>
    > </EventData>
    > </Event>
    >
    >
    > --
    > spawnywhippet

    Try running the Memory Diagnostic Tool. Start orb and type in memory... it
    should popup on the top of the list.
     
    Tae Song, Jun 4, 2009
    #5
  7. zachd [MSFT]

    zachd [MSFT] Guest

    That's not really enough to on. Did you Check for Solutions? Does that
    give you a bucket ID?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "spawnywhippet" <guest@unknown-email.com> wrote in message
    news:681848e90d8917ee11ee71818162ba29@nntp-gateway.com...
    >
    > I get this error 100% of the time when I try to copy or move files in
    > Explorer. (I mean, who would ever need to do that?!) The process does
    > not continue in the background and will hang forever. The files that
    > were being copied or moved become tombstones and I cannot delete or open
    > them unless I boot in Safe mode.
    > In order to move files on my Vista machine, I have to map to it with a
    > XP machine and move the files from the XP Explorer. My Vista machine is
    > patched to SP2, fully updated, latest drivers and new BIOS. I
    > reinstalled with a clean Vista and its just the same. Any clues?
    >
    > Log Name: Application
    > Source: Application Hang
    > Date: 04/06/2009 12:36:50
    > Event ID: 1002
    > Task Category: (101)
    > Level: Error
    > Keywords: Classic
    > User: N/A
    > Computer: htpc
    > Description:
    > The program explorer.exe version 6.0.6002.18005 stopped interacting
    > with Windows and was closed. To see if more information about the
    > problem is available, check the problem history in the Problem Reports
    > and Solutions control panel. Process ID: 1718 Start Time:
    > 01c9e4b43000b28f Termination Time: 19
    > Event Xml:
    > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event
    > <System>
    > <Provider Name="Application Hang" />
    > <EventID Qualifiers="0 1002</EventID>
    > <Level>2</Level>
    > <Task>101</Task>
    > <Keywords>0x80000000000000</Keywords>
    > <TimeCreated SystemTime="2009-06-04T02:36:50.000Z" />
    > <EventRecordID>7514</EventRecordID>
    > <Channel>Application</Channel>
    > <Computer>spawny-htpc</Computer>
    > <Security />
    > </System>
    > <EventData>
    > <Data>explorer.exe</Data>
    > <Data>6.0.6002.18005</Data>
    > <Data>1718</Data>
    > <Data>01c9e4b43000b28f</Data>
    > <Data>19</Data>
    >
    > <Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>
    > </EventData>
    > </Event>
    >
    >
    > --
    > spawnywhippet
     
    zachd [MSFT], Jun 4, 2009
    #6

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