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Re: Norton 360 damaged after Vista SP2 installation

Discussion in 'Windows Vista' started by PA Bear [MS MVP], Jun 19, 2009.

  1. [Crosspost to Vista General newsgroup]

    Are you running N360 v3?

    Did you disable all N360 components (i.e., anti-virus; anti-spyware; Norton
    Add-ons; firewall) and then enable the Windows Firewall prior to attempting
    to install Vista SP2?

    Free unlimited installation and compatibility support is available for
    Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
    Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
    chat or e-mail support differs depending on your geographic location. Go to
    &
    select appropriate category (e.g., Installation).

    Installation Tips:

    • Your computer will restart several times during the installation process:
    Make certain you've saved your work and closed all open applications before
    beginning the install.

    • Disable (1) your anti-virus application, (2) any real-time system
    protections afforded by any anti-spyware applications (except Defender), &
    (3) your third-party firewall (if any) and then (4) enable the Windows
    Firewall _before installing or uninstalling_ Vista SP2.

    • The installation process can take an hour or more: If you're installing
    SP2 on a portable computer, make sure that you plug-in the power cord and
    have the battery inserted into its bay.

    • Vista SP1 is a prerequisite for installing SP2. If you use Windows Update
    or the Automatic Update feature in Windows Vista, you will not be offered
    the option to install SP2 until you first install SP1.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Ton wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > After updating my pc with SP2 for Vista it crashed. I had to restore from
    > an
    > earlier point but had to install Norton 360 again becaus it did not work
    > anymore. This happened the second time again.
    >
    > Any help on this problem?
    >
    > Thanks.
    >
    > Ton. <!--colorc--><!--/colorc-->
     

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