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Random BSOD

Discussion in 'Windows Vista' started by quickie, Jul 3, 2009.

  1. quickie

    quickie Guest

    I keep getting random BSOD when coming out of sleep mode. one of the last
    ones was

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFFA6000A5B550
    BCP3: FFFFFA600E802AF0
    BCP4: 0000000000000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 256_1

    Bad Pool Header, someone was suggesting it was driver conflicts, but getting
    other spurious errors messages when it goes the BSOD
     
    quickie, Jul 3, 2009
    #1

  3. Guest

    Type in Search on Start
    memory
    and choose Memory Diagnostic

    After this (and this will take hours) type command on Start's search box and
    choose Command Prompt. Type

    chkdsk c: /r

    However this appears to be a driver error rather than hardware problems
    although you say the errors are different.

    The error you quote
    *******************************************************
    From
    Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION
    The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This
    indicates that an exception happened while executing a routine that
    transitions from non-privileged code to privileged code.

    Parameters
    The following parameters are displayed on the blue screen.

    Parameter Description
    1 The exception that caused the bug check
    2 The address of the exception record for the exception that caused the bug
    check
    3 The address of the context record for the exception that caused the bug
    check
    4 0



    Cause
    This error has been linked to excessive paged pool usage and may occur due
    to user-mode graphics drivers crossing over and passing bad data to the
    kernel code.
    *******************************************************
    Parameter 1 (c0000005) means Access Violation
    --
    ..
    --
    "quickie" <spambuster@yahoo.co.uk> wrote in message
    news:E59211DD-337F-4DC2-9968-380A1387CA13@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >I keep getting random BSOD when coming out of sleep mode. one of the last
    >ones was
    >
    > Problem signature:
    > Problem Event Name: BlueScreen
    > OS Version: 6.0.6002.2.2.0.256.1
    > Locale ID: 2057
    >
    > Additional information about the problem:
    > BCCode: 3b
    > BCP1: 00000000C0000005
    > BCP2: FFFFFA6000A5B550
    > BCP3: FFFFFA600E802AF0
    > BCP4: 0000000000000000
    > OS Version: 6_0_6002
    > Service Pack: 2_0
    > Product: 256_1
    >
    > Bad Pool Header, someone was suggesting it was driver conflicts, but
    > getting other spurious errors messages when it goes the BSOD <!--colorc--><!--/colorc-->
     
    , Jul 3, 2009
    #2

  4. Guest

    Also when you reply include the results of this command line typed in a
    command prompt

    wmic recoveros get autoreboot,writetosystemlog,debuginfotype,writedebuginfo

    To copy from the command prompt to the clipboard right click in the command
    prompt window, choose Mark, select the area to be copied and press Enter.

    debuginfotype return no.
    -----------------------
    0 None
    1 Complete memory dump
    2 Kernel memory dump
    3 Small memory dump

    --
    ..
    --
    <.> wrote in message news:%23LesjR7%23JHA.5092@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Type in Search on Start
    > memory
    > and choose Memory Diagnostic
    >
    > After this (and this will take hours) type command on Start's search box
    > and choose Command Prompt. Type
    >
    > chkdsk c: /r
    >
    > However this appears to be a driver error rather than hardware problems
    > although you say the errors are different.
    >
    > The error you quote
    > *******************************************************
    > From
    > Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION
    > The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This
    > indicates that an exception happened while executing a routine that
    > transitions from non-privileged code to privileged code.
    >
    > Parameters
    > The following parameters are displayed on the blue screen.
    >
    > Parameter Description
    > 1 The exception that caused the bug check
    > 2 The address of the exception record for the exception that caused the
    > bug check
    > 3 The address of the context record for the exception that caused the bug
    > check
    > 4 0
    >
    >
    >
    > Cause
    > This error has been linked to excessive paged pool usage and may occur due
    > to user-mode graphics drivers crossing over and passing bad data to the
    > kernel code.
    > *******************************************************
    > Parameter 1 (c0000005) means Access Violation
    > --
    > .
    > --
    > "quickie" <spambuster@yahoo.co.uk> wrote in message
    > news:E59211DD-337F-4DC2-9968-380A1387CA13@microsoft.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    >>I keep getting random BSOD when coming out of sleep mode. one of the last
    >>ones was
    >>
    >> Problem signature:
    >> Problem Event Name: BlueScreen
    >> OS Version: 6.0.6002.2.2.0.256.1
    >> Locale ID: 2057
    >>
    >> Additional information about the problem:
    >> BCCode: 3b
    >> BCP1: 00000000C0000005
    >> BCP2: FFFFFA6000A5B550
    >> BCP3: FFFFFA600E802AF0
    >> BCP4: 0000000000000000
    >> OS Version: 6_0_6002
    >> Service Pack: 2_0
    >> Product: 256_1
    >>
    >> Bad Pool Header, someone was suggesting it was driver conflicts, but
    >> getting other spurious errors messages when it goes the BSOD<!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
    , Jul 3, 2009
    #3
  5. Rick Rogers

    Rick Rogers Guest

    Hi,

    What antivirus software are you using? There have been a number of these
    system_service_exception errors reported recently, and that usually means
    that some regularly updated software common to a lot of systems is the root
    cause. Most commonly, these turn out to be updates to antivirus software.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP

    Windows help -
    Vote for my shoe:

    "quickie" <spambuster@yahoo.co.uk> wrote in message
    news:E59211DD-337F-4DC2-9968-380A1387CA13@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >I keep getting random BSOD when coming out of sleep mode. one of the last
    >ones was
    >
    > Problem signature:
    > Problem Event Name: BlueScreen
    > OS Version: 6.0.6002.2.2.0.256.1
    > Locale ID: 2057
    >
    > Additional information about the problem:
    > BCCode: 3b
    > BCP1: 00000000C0000005
    > BCP2: FFFFFA6000A5B550
    > BCP3: FFFFFA600E802AF0
    > BCP4: 0000000000000000
    > OS Version: 6_0_6002
    > Service Pack: 2_0
    > Product: 256_1
    >
    > Bad Pool Header, someone was suggesting it was driver conflicts, but
    > getting other spurious errors messages when it goes the BSOD <!--colorc--><!--/colorc-->
     
    Rick Rogers, Jul 3, 2009
    #4
  6. Alias

    Alias Guest

    Rick Rogers wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hi,
    >
    > What antivirus software are you using? There have been a number of these
    > system_service_exception errors reported recently, and that usually
    > means that some regularly updated software common to a lot of systems is
    > the root cause. Most commonly, these turn out to be updates to antivirus
    > software.
    > <!--colorc--><!--/colorc-->

    Another good reason to ditch Vista and use an operating system that
    doesn't require no stinking anti virus programs. Get it at


    Alias
     
    Alias, Jul 3, 2009
    #5

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