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Please Help w/ Bluescreen!!!

Discussion in 'Windows Vista' started by drewsturgill, Oct 7, 2009.

  1. drewsturgill

    drewsturgill Guest

    Hello, I'm having errors and bluescreens with my computer recently.
    Sometimes it will run and operate normally, others it will stop running
    applications, and give a bluescreen then shutdown. From reading others
    posts I have learned I need to give a description and a dump file, so I
    hope I can do both correctly. If any solutions posted please give
    specific directions, I am pretty good with the operating system, but
    fixing problems can be troublesome for me. Thanks

    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.256.6
    Locale ID: 1033
    BCCode: a
    BCP1: 8E9DABA8
    BCP2: 0000001B
    BCP3: 00000001
    BCP4: 8207FF57
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1


    +-------------------------------------------------------------------+
    |Filename: Mini100709-01.zip |
    |Download:
    +-------------------------------------------------------------------+

    --
    drewsturgill
     
    drewsturgill, Oct 7, 2009
    #1

  3. Guest

    In Control Panel choose Problem Reports and Solutions (type problem in
    Start's searchbox), go to Problem History, right click your error and choose
    Check For Solution. You can also examine the details.

    In Administrative Tools choose Reliability and Performance Monitor and
    choose MonitoringTools then Reliability Monitor (type Reliability in search
    on Start) . This list a chart of software installs, uninstalls, Windows
    updates, and crashes. See if your crashes started happening after you
    installed or uninstalled something.

    Also test memory with Memory Diagnostics (type memory in Start's search
    box).

    Your dump file points to fileinfo.sys.

    Run
    chkdsk c: /r
    --
    ..
    --
    "drewsturgill" <guest@unknown-email.com> wrote in message
    news:e00911e3fa3f9872a09681df4ef8a1c0@nntp-gateway.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Hello, I'm having errors and bluescreens with my computer recently.
    > Sometimes it will run and operate normally, others it will stop running
    > applications, and give a bluescreen then shutdown. From reading others
    > posts I have learned I need to give a description and a dump file, so I
    > hope I can do both correctly. If any solutions posted please give
    > specific directions, I am pretty good with the operating system, but
    > fixing problems can be troublesome for me. Thanks
    >
    > Problem Event Name: BlueScreen
    > OS Version: 6.0.6001.2.1.0.256.6
    > Locale ID: 1033
    > BCCode: a
    > BCP1: 8E9DABA8
    > BCP2: 0000001B
    > BCP3: 00000001
    > BCP4: 8207FF57
    > OS Version: 6_0_6001
    > Service Pack: 1_0
    > Product: 256_1
    >
    >
    > +-------------------------------------------------------------------+
    > |Filename: Mini100709-01.zip |
    > |Download:
    > +-------------------------------------------------------------------+
    >
    > --
    > drewsturgill <!--colorc--><!--/colorc-->
     
    , Oct 7, 2009
    #2

  4. Guest

    PS also run System File Checker

    sfc /runnow
    --
    ..
    --
    <.> wrote in message news:ug07ba8RKHA.1792@TK2MSFTNGP04.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > In Control Panel choose Problem Reports and Solutions (type problem in
    > Start's searchbox), go to Problem History, right click your error and
    > choose
    > Check For Solution. You can also examine the details.
    >
    > In Administrative Tools choose Reliability and Performance Monitor and
    > choose MonitoringTools then Reliability Monitor (type Reliability in
    > search
    > on Start) . This list a chart of software installs, uninstalls, Windows
    > updates, and crashes. See if your crashes started happening after you
    > installed or uninstalled something.
    >
    > Also test memory with Memory Diagnostics (type memory in Start's search
    > box).
    >
    > Your dump file points to fileinfo.sys.
    >
    > Run
    > chkdsk c: /r
    > --
    > .
    > --
    > "drewsturgill" <guest@unknown-email.com> wrote in message
    > news:e00911e3fa3f9872a09681df4ef8a1c0@nntp-gateway.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    >>
    >> Hello, I'm having errors and bluescreens with my computer recently.
    >> Sometimes it will run and operate normally, others it will stop running
    >> applications, and give a bluescreen then shutdown. From reading others
    >> posts I have learned I need to give a description and a dump file, so I
    >> hope I can do both correctly. If any solutions posted please give
    >> specific directions, I am pretty good with the operating system, but
    >> fixing problems can be troublesome for me. Thanks
    >>
    >> Problem Event Name: BlueScreen
    >> OS Version: 6.0.6001.2.1.0.256.6
    >> Locale ID: 1033
    >> BCCode: a
    >> BCP1: 8E9DABA8
    >> BCP2: 0000001B
    >> BCP3: 00000001
    >> BCP4: 8207FF57
    >> OS Version: 6_0_6001
    >> Service Pack: 1_0
    >> Product: 256_1
    >>
    >>
    >> +-------------------------------------------------------------------+
    >> |Filename: Mini100709-01.zip |
    >> |Download:
    >> +-------------------------------------------------------------------+
    >>
    >> --
    >> drewsturgill<!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
    , Oct 7, 2009
    #3

  5. Guest

    I mean
    sfc /scannow

    --
    ..
    --
    <.> wrote in message news:O$7Hcc8RKHA.6048@TK2MSFTNGP02.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > PS also run System File Checker
    >
    > sfc /runnow
    > --
    > .
    > --
    > <.> wrote in message news:ug07ba8RKHA.1792@TK2MSFTNGP04.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> In Control Panel choose Problem Reports and Solutions (type problem in
    >> Start's searchbox), go to Problem History, right click your error and
    >> choose
    >> Check For Solution. You can also examine the details.
    >>
    >> In Administrative Tools choose Reliability and Performance Monitor and
    >> choose MonitoringTools then Reliability Monitor (type Reliability in
    >> search
    >> on Start) . This list a chart of software installs, uninstalls, Windows
    >> updates, and crashes. See if your crashes started happening after you
    >> installed or uninstalled something.
    >>
    >> Also test memory with Memory Diagnostics (type memory in Start's search
    >> box).
    >>
    >> Your dump file points to fileinfo.sys.
    >>
    >> Run
    >> chkdsk c: /r
    >> --
    >> .
    >> --
    >> "drewsturgill" <guest@unknown-email.com> wrote in message
    >> news:e00911e3fa3f9872a09681df4ef8a1c0@nntp-gateway.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>>
    >>> Hello, I'm having errors and bluescreens with my computer recently.
    >>> Sometimes it will run and operate normally, others it will stop running
    >>> applications, and give a bluescreen then shutdown. From reading others
    >>> posts I have learned I need to give a description and a dump file, so I
    >>> hope I can do both correctly. If any solutions posted please give
    >>> specific directions, I am pretty good with the operating system, but
    >>> fixing problems can be troublesome for me. Thanks
    >>>
    >>> Problem Event Name: BlueScreen
    >>> OS Version: 6.0.6001.2.1.0.256.6
    >>> Locale ID: 1033
    >>> BCCode: a
    >>> BCP1: 8E9DABA8
    >>> BCP2: 0000001B
    >>> BCP3: 00000001
    >>> BCP4: 8207FF57
    >>> OS Version: 6_0_6001
    >>> Service Pack: 1_0
    >>> Product: 256_1
    >>>
    >>>
    >>> +-------------------------------------------------------------------+
    >>> |Filename: Mini100709-01.zip |
    >>> |Download:
    >>> +-------------------------------------------------------------------+
    >>>
    >>> --
    >>> drewsturgill<!--colorc--><!--/colorc-->
    >> <!--colorc--><!--/colorc-->
    ><!--colorc--><!--/colorc-->
     
    , Oct 8, 2009
    #4
  6. Rick Rogers

    Rick Rogers Guest

    Hi,

    The dump file shows that the problem lies in your McAfee software. You may
    need to reinstall or update it.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP

    Windows help -
    "drewsturgill" <guest@unknown-email.com> wrote in message
    news:e00911e3fa3f9872a09681df4ef8a1c0@nntp-gateway.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Hello, I'm having errors and bluescreens with my computer recently.
    > Sometimes it will run and operate normally, others it will stop running
    > applications, and give a bluescreen then shutdown. From reading others
    > posts I have learned I need to give a description and a dump file, so I
    > hope I can do both correctly. If any solutions posted please give
    > specific directions, I am pretty good with the operating system, but
    > fixing problems can be troublesome for me. Thanks
    >
    > Problem Event Name: BlueScreen
    > OS Version: 6.0.6001.2.1.0.256.6
    > Locale ID: 1033
    > BCCode: a
    > BCP1: 8E9DABA8
    > BCP2: 0000001B
    > BCP3: 00000001
    > BCP4: 8207FF57
    > OS Version: 6_0_6001
    > Service Pack: 1_0
    > Product: 256_1
    >
    >
    > +-------------------------------------------------------------------+
    > |Filename: Mini100709-01.zip |
    > |Download:
    > +-------------------------------------------------------------------+
    >
    > --
    > drewsturgill <!--colorc--><!--/colorc-->
     
    Rick Rogers, Oct 8, 2009
    #5

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