OS not found..hard drive problem?

Hi everyone,

Sorry if I placed this in the wrong forum; I didn't know where the
ideal spot for this thread would be. I'm trying to fix my little
sister's computer, but being a Mac user, I do not know a lot about PC's
(although I've been learning during this process). Here's the info I can
give and what all is going wrong. Thanks for any help in advance and if
you need to know any other information, I'll be happy to provide it.

-Ian

.............

Gateway Computer
Windows Vista 64-bit with SP1
Intel Core 2 Duo CPU
Phoenix TrustedCore Setup Utility

When I turn on the computer, here is what it says:
PXE-E61: Media test failure, check cable
PXE-MOF: Exiting PXE ROM.
Operating System not found


When I insert the recovery disk and follow the steps, I type in the
product key, and it says...
“Windows cannot open the required file D:/Sourcies/Install.wim. The
tile does not exist. Make sure all files required for installation are
available, and restart the installation. Error code: 0x80070002.”

When i go to Repair Your Computer,” no operating system is shown. When
I click on “load drivers,” it shows my Hard Drive as Boot (X

When i click next with no HD selected and choose “Startup Repair” ...it
says it can’t be fixed automatically. “View diagnostic and repair
details,” says...
Root cause found:
MBR is corrupt.
Repair action: Disk metadata repair
Result: Failed. Error code = 0x57

bootrec.exe /FixMbr says “A device attached to the system is not
functioning”


I also have a copy of the Ultimate Boot CD if that would be of any
use..


--
i4nb63

 

Determine the mfg of the hard drive, then download and run their diagnostic
utility and report the results.

--

Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375


"i4nb63" <guest@unknown-email.com> wrote in message
news:fc58ed66fda46da7cf2ca6acf44a74a7@nntp-gateway.com...
>
> Hi everyone,
>
> Sorry if I placed this in the wrong forum; I didn't know where the
> ideal spot for this thread would be. I'm trying to fix my little
> sister's computer, but being a Mac user, I do not know a lot about PC's
> (although I've been learning during this process). Here's the info I can
> give and what all is going wrong. Thanks for any help in advance and if
> you need to know any other information, I'll be happy to provide it.
>
> -Ian
>
> ............
>
> Gateway Computer
> Windows Vista 64-bit with SP1
> Intel Core 2 Duo CPU
> Phoenix TrustedCore Setup Utility
>
> When I turn on the computer, here is what it says:
> PXE-E61: Media test failure, check cable
> PXE-MOF: Exiting PXE ROM.
> Operating System not found
>
>
> When I insert the recovery disk and follow the steps, I type in the
> product key, and it says...
> "Windows cannot open the required file D:/Sourcies/Install.wim. The
> tile does not exist. Make sure all files required for installation are
> available, and restart the installation. Error code: 0x80070002."
>
> When i go to Repair Your Computer," no operating system is shown. When
> I click on "load drivers," it shows my Hard Drive as Boot (X
>
> When i click next with no HD selected and choose "Startup Repair" ...it
> says it can't be fixed automatically. "View diagnostic and repair
> details," says...
> Root cause found:
> MBR is corrupt.
> Repair action: Disk metadata repair
> Result: Failed. Error code = 0x57
>
> bootrec.exe /FixMbr says "A device attached to the system is not
> functioning"
>
>
> I also have a copy of the Ultimate Boot CD if that would be of any
> use..
>
>
> --
> i4nb63