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No sound from my PC

Discussion in 'Windows Vista' started by Jimmy Hsu, Jun 16, 2009.

  1. Jimmy Hsu

    Jimmy Hsu Guest

    My Desktop PC was working fine yesterday, but today there is no sound at all
    from the speakers. I opened Device Manager and found everything normal:
    there was no yellow questions marks beside the Sound item. The speaker
    cables are also firmly connected to the PC.

    I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc,
    but found none.

    Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g
    Intel Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running
    Vista Home Premium SP 1
     
    Jimmy Hsu, Jun 16, 2009
    #1
  3. Richard in AZ

    Richard in AZ Guest

    "Jimmy Hsu" <jimmyhsu@singnet.com.sg> wrote in message news:OwsBffv7JHA.356@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > My Desktop PC was working fine yesterday, but today there is no sound at all
    > from the speakers. I opened Device Manager and found everything normal:
    > there was no yellow questions marks beside the Sound item. The speaker
    > cables are also firmly connected to the PC.
    >
    > I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc,
    > but found none.
    >
    > Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g
    > Intel Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running
    > Vista Home Premium SP 1
    ><!--colorc--><!--/colorc-->

    What are your speaker volume settings?
     
    Richard in AZ, Jun 16, 2009
    #2
  4. Ken Blake, MVP

    Ken Blake, MVP Guest

    On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    <jimmyhsu@singnet.com.sg> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > My Desktop PC was working fine yesterday, but today there is no sound at all
    > from the speakers. I opened Device Manager and found everything normal:
    > there was no yellow questions marks beside the Sound item. The speaker
    > cables are also firmly connected to the PC.<!--colorc--><!--/colorc-->


    Check the following:

    1. The speakers are plugged in and the outlet they are plugged into is
    live.

    2. The physical speaker volume control is not turned down.

    3. The Windows speaker volume control is not turned down, nor is it
    muted.

    If all the above are OK, the speakers may have physically died. Try
    them on another computer to be sure.

    --
    Ken Blake, Microsoft MVP - Windows Desktop Experience
    Please Reply to the Newsgroup
     
    Ken Blake, MVP, Jun 17, 2009
    #3
  5. Jimmy Hsu

    Jimmy Hsu Guest

    Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way, not
    muted.

    "Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
    news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    > <jimmyhsu@singnet.com.sg> wrote:
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >> My Desktop PC was working fine yesterday, but today there is no sound at
    >> all
    >> from the speakers. I opened Device Manager and found everything normal:
    >> there was no yellow questions marks beside the Sound item. The speaker
    >> cables are also firmly connected to the PC.<!--colorc--><!--/colorc-->
    >
    >
    > Check the following:
    >
    > 1. The speakers are plugged in and the outlet they are plugged into is
    > live.
    >
    > 2. The physical speaker volume control is not turned down.
    >
    > 3. The Windows speaker volume control is not turned down, nor is it
    > muted.
    >
    > If all the above are OK, the speakers may have physically died. Try
    > them on another computer to be sure.
    >
    > --
    > Ken Blake, Microsoft MVP - Windows Desktop Experience
    > Please Reply to the Newsgroup <!--colorc--><!--/colorc-->
     
    Jimmy Hsu, Jun 17, 2009
    #4
  6. Manny Weisbord

    Manny Weisbord Guest

    "Jimmy Hsu" <jimmyhsu@singnet.com.sg> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way, not
    >muted.<!--colorc--><!--/colorc-->

    Plug a set of earphones into the speaker jack... do you hear sound?

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    >"Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
    >news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    >> <jimmyhsu@singnet.com.sg> wrote:
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> My Desktop PC was working fine yesterday, but today there is no sound at
    >>> all
    >>> from the speakers. I opened Device Manager and found everything normal:
    >>> there was no yellow questions marks beside the Sound item. The speaker
    >>> cables are also firmly connected to the PC.<!--colorc--><!--/colorc-->
    >>
    >>
    >> Check the following:
    >>
    >> 1. The speakers are plugged in and the outlet they are plugged into is
    >> live.
    >>
    >> 2. The physical speaker volume control is not turned down.
    >>
    >> 3. The Windows speaker volume control is not turned down, nor is it
    >> muted.
    >>
    >> If all the above are OK, the speakers may have physically died. Try
    >> them on another computer to be sure.
    >>
    >> --
    >> Ken Blake, Microsoft MVP - Windows Desktop Experience
    >> Please Reply to the Newsgroup <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
    Manny Weisbord, Jun 17, 2009
    #5
  7. Peter Foldes

    Peter Foldes Guest

    Jimmy

    Many posts lately about this same issue. You are infected with malware. Suggest
    running Malwarebytes and SuperAntiSpyware along with your resident AV.

    Post back and let us know

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "Jimmy Hsu" <jimmyhsu@singnet.com.sg> wrote in message
    news:OwsBffv7JHA.356@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > My Desktop PC was working fine yesterday, but today there is no sound at all from
    > the speakers. I opened Device Manager and found everything normal: there was no
    > yellow questions marks beside the Sound item. The speaker cables are also firmly
    > connected to the PC.
    >
    > I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc, but
    > found none.
    >
    > Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g Intel
    > Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running Vista Home
    > Premium SP 1 <!--colorc--><!--/colorc-->
     
    Peter Foldes, Jun 17, 2009
    #6
  8. Tae Song

    Tae Song Guest

    "Jimmy Hsu" <jimmyhsu@singnet.com.sg> wrote in message
    news:OwsBffv7JHA.356@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > My Desktop PC was working fine yesterday, but today there is no sound at
    > all from the speakers. I opened Device Manager and found everything
    > normal: there was no yellow questions marks beside the Sound item. The
    > speaker cables are also firmly connected to the PC.
    >
    > I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc,
    > but found none.
    >
    > Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g
    > Intel Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running
    > Vista Home Premium SP 1<!--colorc--><!--/colorc-->

    You could try reinstalling or updating the audio driver. Some Windows
    Update is causing audio to stop for some reason for some people.
     
    Tae Song, Jun 17, 2009
    #7
  9. JEWboy

    JEWboy Guest

    Check if speakers were stolen
     
    JEWboy, Jun 17, 2009
    #8
  10. Mike

    Mike Guest

    "JEWboy" <Nojunkmetalblade@nojunkprodigy.net> wrote in message
    news:OCEN6447JHA.240@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Check if speakers were stolen<!--colorc--><!--/colorc-->

    Like your brain, moron?
    --

    Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you.
     
    Mike, Jun 17, 2009
    #9
  11. Jimmy Hsu

    Jimmy Hsu Guest

    As you suggested, I plugged a set of earphones into speaker jack, and yes,
    I do hear sound BUT it is very soft. It is still very soft after I turn
    up all the volume settings to Max.

    I have reinstalled the Realtek Audio drivers, but the problem remains.

    Thks


    "Manny Weisbord" <mannyweisbord@crimest.invalid> wrote in message
    news:m59i35pterlhiro4sjs8mnvo56a10vseal@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > "Jimmy Hsu" <jimmyhsu@singnet.com.sg> wrote:
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
    >>not
    >>muted.<!--colorc--><!--/colorc-->
    >
    > Plug a set of earphones into the speaker jack... do you hear sound?
    >
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >>
    >>"Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
    >>news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@4ax.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    >>> <jimmyhsu@singnet.com.sg> wrote:
    >>>
    >>>> My Desktop PC was working fine yesterday, but today there is no sound
    >>>> at
    >>>> all
    >>>> from the speakers. I opened Device Manager and found everything
    >>>> normal:
    >>>> there was no yellow questions marks beside the Sound item. The speaker
    >>>> cables are also firmly connected to the PC.
    >>>
    >>>
    >>> Check the following:
    >>>
    >>> 1. The speakers are plugged in and the outlet they are plugged into is
    >>> live.
    >>>
    >>> 2. The physical speaker volume control is not turned down.
    >>>
    >>> 3. The Windows speaker volume control is not turned down, nor is it
    >>> muted.
    >>>
    >>> If all the above are OK, the speakers may have physically died. Try
    >>> them on another computer to be sure.
    >>>
    >>> --
    >>> Ken Blake, Microsoft MVP - Windows Desktop Experience
    >>> Please Reply to the Newsgroup <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
    Jimmy Hsu, Jun 17, 2009
    #10
  12. JEWboy

    JEWboy Guest

    is that you rname?
    Nice name
    Hi Moron [​IMG]
     
    JEWboy, Jun 17, 2009
    #11
  13. Manny Weisbord

    Manny Weisbord Guest

    "Jimmy Hsu" <jimmyhsu@singnet.com.sg> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >As you suggested, I plugged a set of earphones into speaker jack, and yes,
    >I do hear sound BUT it is very soft. It is still very soft after I turn
    >up all the volume settings to Max.
    >
    >I have reinstalled the Realtek Audio drivers, but the problem remains.
    >
    >Thks<!--colorc--><!--/colorc-->

    Obviously your system is producing SOME level of sound. I believe you
    stated that your speakers are powered. It's conceivable that they've
    failed.

    Where are you getting those Realtek drivers from? Do you have
    automatic update enabled so that it installs items when they're found?

    If you're not getting the sound drivers from the computer
    manufacturer's site, you should go there and get them. If you have
    the correct drivers, then the speakers are suspect.
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >"Manny Weisbord" <mannyweisbord@crimest.invalid> wrote in message
    >news:m59i35pterlhiro4sjs8mnvo56a10vseal@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> "Jimmy Hsu" <jimmyhsu@singnet.com.sg> wrote:
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
    >>>not
    >>>muted.<!--colorc--><!--/colorc-->
    >>
    >> Plug a set of earphones into the speaker jack... do you hear sound?
    >><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
    Manny Weisbord, Jun 17, 2009
    #12
  14. Tae Song

    Tae Song Guest

    "Jimmy Hsu" <jimmyhsu@singnet.com.sg> wrote in message
    news:E15D97B3-0C2A-4672-AE51-0D69653655BC@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > As you suggested, I plugged a set of earphones into speaker jack, and
    > yes, I do hear sound BUT it is very soft. It is still very soft after
    > I turn up all the volume settings to Max.
    >
    > I have reinstalled the Realtek Audio drivers, but the problem remains.
    >
    > Thks
    >
    >
    > "Manny Weisbord" <mannyweisbord@crimest.invalid> wrote in message
    > news:m59i35pterlhiro4sjs8mnvo56a10vseal@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> "Jimmy Hsu" <jimmyhsu@singnet.com.sg> wrote:
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
    >>>not
    >>>muted.<!--colorc--><!--/colorc-->
    >>
    >> Plug a set of earphones into the speaker jack... do you hear sound?
    >>
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>>
    >>>"Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
    >>>news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@4ax.com...
    >>>> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    >>>> <jimmyhsu@singnet.com.sg> wrote:
    >>>>
    >>>>> My Desktop PC was working fine yesterday, but today there is no sound
    >>>>> at
    >>>>> all
    >>>>> from the speakers. I opened Device Manager and found everything
    >>>>> normal:
    >>>>> there was no yellow questions marks beside the Sound item. The
    >>>>> speaker
    >>>>> cables are also firmly connected to the PC.
    >>>>
    >>>>
    >>>> Check the following:
    >>>>
    >>>> 1. The speakers are plugged in and the outlet they are plugged into is
    >>>> live.
    >>>>
    >>>> 2. The physical speaker volume control is not turned down.
    >>>>
    >>>> 3. The Windows speaker volume control is not turned down, nor is it
    >>>> muted.
    >>>>
    >>>> If all the above are OK, the speakers may have physically died. Try
    >>>> them on another computer to be sure.
    >>>>
    >>>> --
    >>>> Ken Blake, Microsoft MVP - Windows Desktop Experience
    >>>> Please Reply to the Newsgroup<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    ><!--colorc--><!--/colorc-->

    Did you perhaps set the default playback device to Realtek Digital Output?
    Check to see if the default playback device is set to Speakers.
     
    Tae Song, Jun 18, 2009
    #13
  15. Ken Blake, MVP

    Ken Blake, MVP Guest

    On Thu, 18 Jun 2009 09:01:11 +0800, "Jimmy Hsu"
    <jimmyhsu@singnet.com.sg> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > As you suggested, I plugged a set of earphones into speaker jack, and yes,
    > I do hear sound BUT it is very soft. It is still very soft after I turn
    > up all the volume settings to Max.<!--colorc--><!--/colorc-->


    That very strongly suggests that the problem is a hardware one with
    the speakers themselves, not with Windows. As I said in my first
    message in the thread, "If all the above are OK, the speakers may have
    physically died. Try them on another computer to be sure."



    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > "Manny Weisbord" <mannyweisbord@crimest.invalid> wrote in message
    > news:m59i35pterlhiro4sjs8mnvo56a10vseal@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    > > "Jimmy Hsu" <jimmyhsu@singnet.com.sg> wrote:
    > ><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > >>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
    > >>not
    > >>muted.<!--colorc--><!--/colorc-->
    > >
    > > Plug a set of earphones into the speaker jack... do you hear sound?
    > >
    > ><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > >>
    > >>"Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
    > >>news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@4ax.com...
    > >>> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    > >>> <jimmyhsu@singnet.com.sg> wrote:
    > >>>
    > >>>> My Desktop PC was working fine yesterday, but today there is no sound
    > >>>> at
    > >>>> all
    > >>>> from the speakers. I opened Device Manager and found everything
    > >>>> normal:
    > >>>> there was no yellow questions marks beside the Sound item. The speaker
    > >>>> cables are also firmly connected to the PC.
    > >>>
    > >>>
    > >>> Check the following:
    > >>>
    > >>> 1. The speakers are plugged in and the outlet they are plugged into is
    > >>> live.
    > >>>
    > >>> 2. The physical speaker volume control is not turned down.
    > >>>
    > >>> 3. The Windows speaker volume control is not turned down, nor is it
    > >>> muted.
    > >>>
    > >>> If all the above are OK, the speakers may have physically died. Try
    > >>> them on another computer to be sure.
    > >>>
    > >>> --
    > >>> Ken Blake, Microsoft MVP - Windows Desktop Experience
    > >>> Please Reply to the Newsgroup <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

    --
    Ken Blake, Microsoft MVP - Windows Desktop Experience
    Please Reply to the Newsgroup
     
    Ken Blake, MVP, Jun 18, 2009
    #14
  16. Gene E. Bloch

    Gene E. Bloch Guest

    On Thu, 18 Jun 2009 08:44:35 -0700, Ken Blake, MVP wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > On Thu, 18 Jun 2009 09:01:11 +0800, "Jimmy Hsu"
    > <jimmyhsu@singnet.com.sg> wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >> As you suggested, I plugged a set of earphones into speaker jack, and yes,
    >> I do hear sound BUT it is very soft. It is still very soft after I turn
    >> up all the volume settings to Max.<!--colorc--><!--/colorc-->
    >
    >
    > That very strongly suggests that the problem is a hardware one with
    > the speakers themselves, not with Windows. As I said in my first
    > message in the thread, "If all the above are OK, the speakers may have
    > physically died. Try them on another computer to be sure."<!--colorc--><!--/colorc-->

    To me it suggests the opposite. If the speakers were bad, the earphones
    should have normal volume.

    OTOH, I wonder if the jack that Jimmy Hsu is using is actually a line-out
    jack, which would not power earphones adequately...If so, then I am back to
    agreeing with you, Ken.

    <!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> "Manny Weisbord" <mannyweisbord@crimest.invalid> wrote in message
    >> news:m59i35pterlhiro4sjs8mnvo56a10vseal@4ax.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> "Jimmy Hsu" <jimmyhsu@singnet.com.sg> wrote:
    >>>
    >>>>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
    >>>>not
    >>>>muted.
    >>>
    >>> Plug a set of earphones into the speaker jack... do you hear sound?
    >>>
    >>>
    >>>>
    >>>>"Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
    >>>>news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@4ax.com...
    >>>>> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    >>>>> <jimmyhsu@singnet.com.sg> wrote:
    >>>>>
    >>>>>> My Desktop PC was working fine yesterday, but today there is no sound
    >>>>>> at
    >>>>>> all
    >>>>>> from the speakers. I opened Device Manager and found everything
    >>>>>> normal:
    >>>>>> there was no yellow questions marks beside the Sound item. The speaker
    >>>>>> cables are also firmly connected to the PC.
    >>>>>
    >>>>>
    >>>>> Check the following:
    >>>>>
    >>>>> 1. The speakers are plugged in and the outlet they are plugged into is
    >>>>> live.
    >>>>>
    >>>>> 2. The physical speaker volume control is not turned down.
    >>>>>
    >>>>> 3. The Windows speaker volume control is not turned down, nor is it
    >>>>> muted.
    >>>>>
    >>>>> If all the above are OK, the speakers may have physically died. Try
    >>>>> them on another computer to be sure.
    >>>>>
    >>>>> --
    >>>>> Ken Blake, Microsoft MVP - Windows Desktop Experience
    >>>>> Please Reply to the Newsgroup<!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->


    --
    Gene E. Bloch letters0x40blochg0x2Ecom
     
    Gene E. Bloch, Jun 18, 2009
    #15
  17. rynem

    rynem Guest

    Try these steps:
    Start>Control Panel>Hardware and Sound>Device Manager>Sound, video, and
    game controllers>Right Click>Update Driver Software>Browse my computer
    for driver software>Let me pick from a lost of device drivers on my
    computer>Choose the latest

    Hope this helps [​IMG]


    --
    rynem
     
    rynem, Jun 20, 2009
    #16

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