mircosoft vista

hello
i need some major help..
i have 2 computers one vista laptop, and one xp desk
i was hacked ...so bad...i could not evemb turn off my system..anyway
and i just gotten my computers back, from getting a tune up. boy what a
waste..
vista laptop..told me i was using windows xp and i get that error
message at windows, saying im not the admin. ..what do i do
i am ready to download anything i need and restart, laptop ..BUT i
forgot to make my backup disc's..
my xp desk is have a booting issue and error..
asking me reinsert, windows root system 32 hal dll..then it keeps send
the same error..black booting page..i havent gotten in at all
and one of them or both of them said i had windows 2000 ,i dont even
own that program...im ready to start new but i have picture on both, i
need to get them first.????ideas


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vcooper
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On Tue, 16 Jun 2009 05:17:08 +0530, vcooper
<vcooper.3tuknd@DoNotSpam.com> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> hello
> i need some major help..
> i have 2 computers one vista laptop, and one xp desk
> i was hacked ...so bad...i could not evemb turn off my system..anyway<!--colorc--><!--/colorc-->


Exactly what were your symptoms? It's very difficult to try to help
you unless you tell us what your problems were.

<!--coloro:blue--><span style="color:blue <!--/coloro-->
> and i just gotten my computers back, from getting a tune up. boy what a
> waste..<!--colorc--><!--/colorc-->


Who did this "tune up"? How did you choose them? What do you mean by
"tune up"? Exactly what did they do?

<!--coloro:blue--><span style="color:blue <!--/coloro-->
> vista laptop..told me i was using windows xp <!--colorc--><!--/colorc-->


Did they reinstall Windows, and install a different version from what
was there before?

<!--coloro:blue--><span style="color:blue <!--/coloro-->
> and i get that error
> message at windows, saying im not the admin. ..what do i do
> i am ready to download anything i need and restart, laptop ..BUT i
> forgot to make my backup disc's..
> my xp desk is have a booting issue and error..
> asking me reinsert, windows root system 32 hal dll..then it keeps send
> the same error..black booting page..i havent gotten in at all
> and one of them or both of them said i had windows 2000 ,<!--colorc--><!--/colorc-->



"One of them or both of them"? Which is it? Above you said "vista
laptop..told me i was using windows xp," which is very different from
"both of them said i had windows 2000."

<!--coloro:blue--><span style="color:blue <!--/coloro-->
> i dont even
> own that program...im ready to start new but i have picture on both, i
> need to get them first.????ideas<!--colorc--><!--/colorc-->


It's very difficult to give you any ideas, since you really haven't
described the situation at all. It may be that the pictures that were
they are no longer there, if the "tuneup" people reinstalled Windows
cleanly.

If you paid someone to fix your problems, and they told you they did,
but left you with problems, the responsibility to fix it should be
theirs. Make sure they correctly do what you paid them to do.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
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