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Major Problem, need help!

Discussion in 'Windows Vista' started by gormo7, Oct 15, 2009.

  1. gormo7

    gormo7 Guest

    Hi, im hoping some of you technical wizards can help me on this!

    Right i have Vista 32bit running on my Acer, Had it about 1 year now.
    Every so often it performs crash dumps ( a little more often then it
    should do actually)

    Last friday night it did a crash dump, then when restarting it just
    wouldnt....It kept showing a blank screen for about 30 minutes. then it
    would go to Windows Start-up repair, and just go on and on for about
    another 30 minutes, then tell me it couldnt find anything wrong.

    I tried Loading in safe mode, with command prompt and networking help
    but it judt did exactly the same.

    I ran the memory diagnostic and found no problems.

    So then i restored the system to before a Windows update on the same
    day this all happened. Exactly the same kept happening, Some times i
    would get as far as logging on after about an hour of waiting. It would
    Log on and then just freeze.

    I restored to a few days before last friday and tried again, exactly
    the same kept happening.

    Then this morning it got to the log on screen. i tried logging on and
    it said something along the lines of 'Windows has failed to Activate.
    error code 0x80070426'

    I havent got any back-ups on disk (stupid i know, i was actually going
    to do one before this happened) I havent got the operating system disk
    as the computer came pre-installed with Vista and had no Disk.

    I know i could probably restore the system to factory setting somehow,
    but i dont want to lose everything on there! There must be something i
    can do.

    Any help would be massively appreciated!

    Thanks!


    --
    gormo7
    ------------------------------------------------------------------------
    gormo7's Profile:
    View this thread:


     
  2. Rick Rogers

    Rick Rogers Guest

    Hi,

    I don't mean to be critical, but it sounds like you ignored the warning
    signs of an impending failure (there is no acceptable level of system
    crashes) and now it's happened. What you describe sounds like hardware
    failure, and unless you have the skills yourself I would suggest you seek
    the assistance of a technician. If it's still under a year, you may obtain
    warranty support from Acer.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP

    Windows help -


    "gormo7" <gormo7.4039jb@DoNotSpam.com> wrote in message
    news:gormo7.4039jb@DoNotSpam.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Hi, im hoping some of you technical wizards can help me on this!
    >
    > Right i have Vista 32bit running on my Acer, Had it about 1 year now.
    > Every so often it performs crash dumps ( a little more often then it
    > should do actually)
    >
    > Last friday night it did a crash dump, then when restarting it just
    > wouldnt....It kept showing a blank screen for about 30 minutes. then it
    > would go to Windows Start-up repair, and just go on and on for about
    > another 30 minutes, then tell me it couldnt find anything wrong.
    >
    > I tried Loading in safe mode, with command prompt and networking help
    > but it judt did exactly the same.
    >
    > I ran the memory diagnostic and found no problems.
    >
    > So then i restored the system to before a Windows update on the same
    > day this all happened. Exactly the same kept happening, Some times i
    > would get as far as logging on after about an hour of waiting. It would
    > Log on and then just freeze.
    >
    > I restored to a few days before last friday and tried again, exactly
    > the same kept happening.
    >
    > Then this morning it got to the log on screen. i tried logging on and
    > it said something along the lines of 'Windows has failed to Activate.
    > error code 0x80070426'
    >
    > I havent got any back-ups on disk (stupid i know, i was actually going
    > to do one before this happened) I havent got the operating system disk
    > as the computer came pre-installed with Vista and had no Disk.
    >
    > I know i could probably restore the system to factory setting somehow,
    > but i dont want to lose everything on there! There must be something i
    > can do.
    >
    > Any help would be massively appreciated!
    >
    > Thanks!
    >
    >
    > --
    > gormo7
    > ------------------------------------------------------------------------
    > gormo7's Profile:

    > View this thread:

    >
    >

    > <!--colorc--><!--/colorc-->
     
  3. "gormo7" <gormo7.4039jb@DoNotSpam.com> wrote in message
    news:gormo7.4039jb@DoNotSpam.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Hi, im hoping some of you technical wizards can help me on this!
    >
    > Right i have Vista 32bit running on my Acer, Had it about 1 year now.
    > Every so often it performs crash dumps ( a little more often then it
    > should do actually)
    >
    > Last friday night it did a crash dump, then when restarting it just
    > wouldnt....It kept showing a blank screen for about 30 minutes. then it
    > would go to Windows Start-up repair, and just go on and on for about
    > another 30 minutes, then tell me it couldnt find anything wrong.
    >
    > I tried Loading in safe mode, with command prompt and networking help
    > but it judt did exactly the same.
    >
    > I ran the memory diagnostic and found no problems.
    >
    > So then i restored the system to before a Windows update on the same
    > day this all happened. Exactly the same kept happening, Some times i
    > would get as far as logging on after about an hour of waiting. It would
    > Log on and then just freeze.
    >
    > I restored to a few days before last friday and tried again, exactly
    > the same kept happening.
    >
    > Then this morning it got to the log on screen. i tried logging on and
    > it said something along the lines of 'Windows has failed to Activate.
    > error code 0x80070426'
    >
    > I havent got any back-ups on disk (stupid i know, i was actually going
    > to do one before this happened) I havent got the operating system disk
    > as the computer came pre-installed with Vista and had no Disk.
    >
    > I know i could probably restore the system to factory setting somehow,
    > but i dont want to lose everything on there! There must be something i
    > can do.
    >
    > Any help would be massively appreciated!
    >
    > Thanks!
    >
    >
    > --
    > gormo7
    > ------------------------------------------------------------------------
    > gormo7's Profile:
    > View this thread:

    >
    >

    ><!--colorc--><!--/colorc-->



    The hard drive may not be able to boot the O/S but it "may" be able to be
    slaved into another computer so as to allow you to copy off your important
    data. If it is a laptop you will have to install it in an external enclosure
    and connect the drive to a USB port on another computer to do the same
    thing.

    Hopefully the corruption is in the area where the O/S files reside. Some, or
    all, of your data files may be still available.

    --

    Richard Urban
    Microsoft MVP
    Windows Desktop Experience & Security
     

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