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Lose IP After Shutdown

Discussion in 'Windows Vista' started by Sarah C, Jul 4, 2009.

  1. Sarah C

    Sarah C Guest

    Brother purchased new laptop. Vista Home Basic 32 bit SP1. Turned on
    machine and connected fine via ethernet cable to home network.

    I logged in remotely and watched and acted when required as both Vista and
    McAfee downloaded and installed numerous updates. On one occassion when
    asked to restart now or later after McAfee finished updating, I chose later.
    I then installed LogMeIn on this computer so that upon reboot I would have
    more control.

    That may or may have nothing to do with issue now but ever since then, when
    warm or cold re-start of computer is done, computer does not obtain an IP.
    Have to go to CPanel/Network/Diagnose and choose automatic rediscovery of IP
    which works just fine.

    Any thoughts on how to resolve ??
     
    Sarah C, Jul 4, 2009
    #1
  3. Rick Rogers

    Rick Rogers Guest

    Hi,

    Open an elevated command prompt by typing CMD into the start/search line,
    then right click the menu entry and choose 'run as administrator'. Click
    continue at the prompt. Run:

    ipconfig /release
    ipconfig /flushdns
    ipconfig /renew
    exit

    See if this helps. If not, we can try rebuilding the tcp/ip stack.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP

    Windows help -
    Vote for my shoe:

    "Sarah C" <SarahC@discussions.microsoft.com> wrote in message
    news:B421DD71-72F9-4DF0-A65D-D78EFE93EA05@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Brother purchased new laptop. Vista Home Basic 32 bit SP1. Turned on
    > machine and connected fine via ethernet cable to home network.
    >
    > I logged in remotely and watched and acted when required as both Vista and
    > McAfee downloaded and installed numerous updates. On one occassion when
    > asked to restart now or later after McAfee finished updating, I chose
    > later.
    > I then installed LogMeIn on this computer so that upon reboot I would have
    > more control.
    >
    > That may or may have nothing to do with issue now but ever since then,
    > when
    > warm or cold re-start of computer is done, computer does not obtain an IP.
    > Have to go to CPanel/Network/Diagnose and choose automatic rediscovery of
    > IP
    > which works just fine.
    >
    > Any thoughts on how to resolve ?? <!--colorc--><!--/colorc-->
     
    Rick Rogers, Jul 4, 2009
    #2
  4. Jim

    Jim Guest

    On Sat, 4 Jul 2009 03:52:01 -0700, Sarah C
    <SarahC@discussions.microsoft.com> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >Brother purchased new laptop. Vista Home Basic 32 bit SP1. Turned on
    >machine and connected fine via ethernet cable to home network.
    >
    >I logged in remotely and watched and acted when required as both Vista and
    >McAfee downloaded and installed numerous updates. On one occassion when
    >asked to restart now or later after McAfee finished updating, I chose later.
    >I then installed LogMeIn on this computer so that upon reboot I would have
    >more control.<!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >That may or may have nothing to do with issue now but ever since then, when
    >warm or cold re-start of computer is done, computer does not obtain an IP.
    >Have to go to CPanel/Network/Diagnose and choose automatic rediscovery of IP
    >which works just fine.
    >
    >Any thoughts on how to resolve ?? <!--colorc--><!--/colorc-->

    Disable McAfee , reboot , see if it obtains an IP . ( Start without
    McAfee )
     
    Jim, Jul 4, 2009
    #3
  5. Sarah C

    Sarah C Guest

    Hi Jim,

    Thanks. I had tried turning off all features of McAfee although did not
    pull from Msconfig.... I will try that once I have access to the laptop
    again..... it is currently being used eslewhere on vacation and wireless
    connection is just fine ..... so .... may just be internal nic card perhpas
    ???

    - Sarah

    "Jim" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > On Sat, 4 Jul 2009 03:52:01 -0700, Sarah C
    > <SarahC@discussions.microsoft.com> wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > >Brother purchased new laptop. Vista Home Basic 32 bit SP1. Turned on
    > >machine and connected fine via ethernet cable to home network.
    > >
    > >I logged in remotely and watched and acted when required as both Vista and
    > >McAfee downloaded and installed numerous updates. On one occassion when
    > >asked to restart now or later after McAfee finished updating, I chose later.
    > >I then installed LogMeIn on this computer so that upon reboot I would have
    > >more control.<!--colorc--><!--/colorc-->
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > >That may or may have nothing to do with issue now but ever since then, when
    > >warm or cold re-start of computer is done, computer does not obtain an IP.
    > >Have to go to CPanel/Network/Diagnose and choose automatic rediscovery of IP
    > >which works just fine.
    > >
    > >Any thoughts on how to resolve ?? <!--colorc--><!--/colorc-->
    >
    > Disable McAfee , reboot , see if it obtains an IP . ( Start without
    > McAfee )
    > <!--colorc--><!--/colorc-->
     
    Sarah C, Jul 5, 2009
    #4
  6. Sarah C

    Sarah C Guest

    Thank you Rick. Two things ... the laptop is now being used at family
    friend while on vacation ... via wireless connection ... and all is fine. So
    while I will not be able to test on ethernet until get home .... I am already
    assuming that if same issue re-occurs that it may be the internal nic ?

    Would you agree ?


    "Rick Rogers" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hi,
    >
    > Open an elevated command prompt by typing CMD into the start/search line,
    > then right click the menu entry and choose 'run as administrator'. Click
    > continue at the prompt. Run:
    >
    > ipconfig /release
    > ipconfig /flushdns
    > ipconfig /renew
    > exit
    >
    > See if this helps. If not, we can try rebuilding the tcp/ip stack.
    >
    > --
    > Best of Luck,
    >
    > Rick Rogers, aka "Nutcase" - Microsoft MVP
    >
    > Windows help -
    > Vote for my shoe:
    >
    > "Sarah C" <SarahC@discussions.microsoft.com> wrote in message
    > news:B421DD71-72F9-4DF0-A65D-D78EFE93EA05@microsoft.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    > > Brother purchased new laptop. Vista Home Basic 32 bit SP1. Turned on
    > > machine and connected fine via ethernet cable to home network.
    > >
    > > I logged in remotely and watched and acted when required as both Vista and
    > > McAfee downloaded and installed numerous updates. On one occassion when
    > > asked to restart now or later after McAfee finished updating, I chose
    > > later.
    > > I then installed LogMeIn on this computer so that upon reboot I would have
    > > more control.
    > >
    > > That may or may have nothing to do with issue now but ever since then,
    > > when
    > > warm or cold re-start of computer is done, computer does not obtain an IP.
    > > Have to go to CPanel/Network/Diagnose and choose automatic rediscovery of
    > > IP
    > > which works just fine.
    > >
    > > Any thoughts on how to resolve ?? <!--colorc--><!--/colorc-->
    >
    > <!--colorc--><!--/colorc-->
     
    Sarah C, Jul 5, 2009
    #5

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