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Intro and advice needed

Discussion in 'New Member Introductions' started by Bron, Jun 7, 2013.

  1. Bron

    Bron

    Joined:
    Jun 7, 2013
    Messages:
    3
    Operating System:
    Windows 8
    Hello I am a new member and a complete computer dummy. Even computer for dummy books are overwhelming to me so please be patient with me.
    I have a email issue that I thought out there may be able to help me with.
    When I got into my Hotmail account and wanted to send a new message, I clicked into the area to access the email address of the person I would send the message to, all my contact addresses would appear and I would just click on that and send.
    Yesterday I tried to send a message and all my contacts have disappeared. I can no longer find the contact list now.
    Any ideas on why this has happened? A virus?
    help would be greatly appreciated.
     
    Bron, Jun 7, 2013
    #1
  3. BeeCeeBee

    BeeCeeBee ADMINISTRATOR IN MEMORY

    Joined:
    Apr 20, 2009
    Messages:
    7,201
    Location:
    New Jersey "Stronger than the Storm"
    Operating System:
    Windows 7
    Maybe but it could also relate to Microsoft's conversion to Outlook.com.

    What sort of security protection do you have on your machine?
     
    BeeCeeBee, Jun 7, 2013
    #2
  4. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,620
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    Microsoft changed the hotmail accounts to Outlook. The interface is quite different. At the top left
    window use the drop-down menu next to Outlook. Select the People tile and this will show all your
    email contacts. See screenshots below.....

    1.png

    2.png

    3.png
     
    allheart55 (Cindy E), Jun 8, 2013
    #3
  5. Bron

    Bron

    Joined:
    Jun 7, 2013
    Messages:
    3
    Operating System:
    Windows 8
     
    Bron, Jun 8, 2013
    #4
  6. Bron

    Bron

    Joined:
    Jun 7, 2013
    Messages:
    3
    Operating System:
    Windows 8
    I just returned to my in box and tried again to find my contacts and they have just magically appeared. Very strange as I didn't do anything different than before. There you go eh the magic of cyber word. Thank you to the two who replied to my post.
     
    Bron, Jun 8, 2013
    #5

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