Install/Uninstall Program Trouble

Hi

I'm running Vista Ultimate SP2 and for some time now I'm having significant
trouble installing and uninstalling programs. Whenever I try to install or
uninstall, the process starts and it either takes a very, very long time to
complete (2 hours or more), or the process hangs and I get a message stating
the installer is not responding. I think I have found at least part of the
problem in that system restore is not operational. If I open the "system
protection" tab, the system restore button is greyed out and there are no
disks displayed to create restore points. My belief is that system restore
is not creating a restore point when an install/uninstall is started and
thus the process times out.

Has anyone seen this before? I cannot find anything related to system
restore's operation - how to shut it down or re-start it, etc.

Thanks for your help

LJP

 

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"Western" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Hi
>
> I'm running Vista Ultimate SP2 and for some time now I'm having significant
> trouble installing and uninstalling programs. Whenever I try to install or
> uninstall, the process starts and it either takes a very, very long time to
> complete (2 hours or more), or the process hangs and I get a message stating
> the installer is not responding. I think I have found at least part of the
> problem in that system restore is not operational. If I open the "system
> protection" tab, the system restore button is greyed out and there are no
> disks displayed to create restore points. My belief is that system restore
> is not creating a restore point when an install/uninstall is started and
> thus the process times out.
>
> Has anyone seen this before? I cannot find anything related to system
> restore's operation - how to shut it down or re-start it, etc.
>
> Thanks for your help
>
> LJP
>
> <!--colorc--><!--/colorc-->

 

On Sat, 15 Aug 2009 19:50:09 -0500, "Western" <ljpickus@comcast.net>
wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>Hi
>
>I'm running Vista Ultimate SP2 and for some time now I'm having significant
>trouble installing and uninstalling programs. Whenever I try to install or
>uninstall, the process starts and it either takes a very, very long time to
>complete (2 hours or more), or the process hangs and I get a message stating
>the installer is not responding. I think I have found at least part of the
>problem in that system restore is not operational. If I open the "system
>protection" tab, the system restore button is greyed out and there are no
>disks displayed to create restore points. My belief is that system restore
>is not creating a restore point when an install/uninstall is started and
>thus the process times out.
>
>Has anyone seen this before? I cannot find anything related to system
>restore's operation - how to shut it down or re-start it, etc.
>
>Thanks for your help
>
>LJP <!--colorc--><!--/colorc-->

System restore has absolutely nothing to do with install/uninstall
programs .

 

I thought that when you do an install or uninstall, system restore creates a
restore point, in case you want to go back to before you did the
install/uninstall. My theory is that if a restore point cannot be made (or
if system restore is not functioning properly), the install program will
wait indefinitely for the restore point to be created - leading to the time
out I am getting.

"Jim" <bojimbo261@aol.com> wrote in message
news:gp3g859eej3ccpt2viv9srgrqfqhuh25fk@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> On Sat, 15 Aug 2009 19:50:09 -0500, "Western" <ljpickus@comcast.net>
> wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>>Hi
>>
>>I'm running Vista Ultimate SP2 and for some time now I'm having
>>significant
>>trouble installing and uninstalling programs. Whenever I try to install or
>>uninstall, the process starts and it either takes a very, very long time
>>to
>>complete (2 hours or more), or the process hangs and I get a message
>>stating
>>the installer is not responding. I think I have found at least part of the
>>problem in that system restore is not operational. If I open the "system
>>protection" tab, the system restore button is greyed out and there are no
>>disks displayed to create restore points. My belief is that system restore
>>is not creating a restore point when an install/uninstall is started and
>>thus the process times out.
>>
>>Has anyone seen this before? I cannot find anything related to system
>>restore's operation - how to shut it down or re-start it, etc.
>>
>>Thanks for your help
>>
>>LJP<!--colorc--><!--/colorc-->
>
> System restore has absolutely nothing to do with install/uninstall
> programs . <!--colorc--><!--/colorc-->

 

"Western" <ljpickus@comcast.net> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>I thought that when you do an install or uninstall, system restore creates a
>restore point, in case you want to go back to before you did the
>install/uninstall. <!--colorc--><!--/colorc-->

You are right - IF you only install programs that are written to set
that restore point. Such is hardly always the case.
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>My theory is that if a restore point cannot be made (or
>if system restore is not functioning properly), the install program will
>wait indefinitely for the restore point to be created - leading to the time
>out I am getting.
>
>"Jim" <bojimbo261@aol.com> wrote in message
>news:gp3g859eej3ccpt2viv9srgrqfqhuh25fk@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
>> On Sat, 15 Aug 2009 19:50:09 -0500, "Western" <ljpickus@comcast.net>
>> wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>>Hi
>>>
>>>I'm running Vista Ultimate SP2 and for some time now I'm having
>>>significant
>>>trouble installing and uninstalling programs. Whenever I try to install or
>>>uninstall, the process starts and it either takes a very, very long time
>>>to
>>>complete (2 hours or more), or the process hangs and I get a message
>>>stating
>>>the installer is not responding. I think I have found at least part of the
>>>problem in that system restore is not operational. If I open the "system
>>>protection" tab, the system restore button is greyed out and there are no
>>>disks displayed to create restore points. My belief is that system restore
>>>is not creating a restore point when an install/uninstall is started and
>>>thus the process times out.
>>>
>>>Has anyone seen this before? I cannot find anything related to system
>>>restore's operation - how to shut it down or re-start it, etc.
>>>
>>>Thanks for your help
>>>
>>>LJP<!--colorc--><!--/colorc-->
>>
>> System restore has absolutely nothing to do with install/uninstall
>> programs . <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

OK - so let's suppose system restore has nothing to do with this - I still
cannot understand why I can't install or uninstall programs

BTW - I tried to use the Revo uninstaller as suggested in the first reply
post, and it doesn't work either - it gets stuck on "Creating System Restore
Point". . .hmmmm

"Bill Daggett" <Daggett@wmunny.invalid> wrote in message
news:gsig85dqd5i29b1qmcimnmre5otbb0vq1f@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> "Western" <ljpickus@comcast.net> wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>>I thought that when you do an install or uninstall, system restore creates
>>a
>>restore point, in case you want to go back to before you did the
>>install/uninstall.<!--colorc--><!--/colorc-->
>
> You are right - IF you only install programs that are written to set
> that restore point. Such is hardly always the case.
><!--coloro:green--><span style="color:green <!--/coloro-->
>>My theory is that if a restore point cannot be made (or
>>if system restore is not functioning properly), the install program will
>>wait indefinitely for the restore point to be created - leading to the
>>time
>>out I am getting.
>>
>>"Jim" <bojimbo261@aol.com> wrote in message
>>news:gp3g859eej3ccpt2viv9srgrqfqhuh25fk@4ax.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> On Sat, 15 Aug 2009 19:50:09 -0500, "Western" <ljpickus@comcast.net>
>>> wrote:
>>>
>>>>Hi
>>>>
>>>>I'm running Vista Ultimate SP2 and for some time now I'm having
>>>>significant
>>>>trouble installing and uninstalling programs. Whenever I try to install
>>>>or
>>>>uninstall, the process starts and it either takes a very, very long time
>>>>to
>>>>complete (2 hours or more), or the process hangs and I get a message
>>>>stating
>>>>the installer is not responding. I think I have found at least part of
>>>>the
>>>>problem in that system restore is not operational. If I open the "system
>>>>protection" tab, the system restore button is greyed out and there are
>>>>no
>>>>disks displayed to create restore points. My belief is that system
>>>>restore
>>>>is not creating a restore point when an install/uninstall is started and
>>>>thus the process times out.
>>>>
>>>>Has anyone seen this before? I cannot find anything related to system
>>>>restore's operation - how to shut it down or re-start it, etc.
>>>>
>>>>Thanks for your help
>>>>
>>>>LJP
>>>
>>> System restore has absolutely nothing to do with install/uninstall
>>> programs . <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

On Sun, 16 Aug 2009 12:49:21 -0500, "Western" <ljpickus@comcast.net>
wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>I thought that when you do an install or uninstall, system restore creates a
>restore point, in case you want to go back to before you did the
>install/uninstall. My theory is that if a restore point cannot be made (or
>if system restore is not functioning properly), the install program will
>wait indefinitely for the restore point to be created - leading to the time
>out I am getting.
>
>"Jim" <bojimbo261@aol.com> wrote in message
>news:gp3g859eej3ccpt2viv9srgrqfqhuh25fk@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
>> On Sat, 15 Aug 2009 19:50:09 -0500, "Western" <ljpickus@comcast.net>
>> wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>>Hi
>>>
>>>I'm running Vista Ultimate SP2 and for some time now I'm having
>>>significant
>>>trouble installing and uninstalling programs. Whenever I try to install or
>>>uninstall, the process starts and it either takes a very, very long time
>>>to
>>>complete (2 hours or more), or the process hangs and I get a message
>>>stating
>>>the installer is not responding. I think I have found at least part of the
>>>problem in that system restore is not operational. If I open the "system
>>>protection" tab, the system restore button is greyed out and there are no
>>>disks displayed to create restore points. My belief is that system restore
>>>is not creating a restore point when an install/uninstall is started and
>>>thus the process times out.
>>>
>>>Has anyone seen this before? I cannot find anything related to system
>>>restore's operation - how to shut it down or re-start it, etc.
>>>
>>>Thanks for your help
>>>
>>>LJP<!--colorc--><!--/colorc-->
>>
>> System restore has absolutely nothing to do with install/uninstall
>> programs . <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

From what I`ve read on these groups , SR only creates a registry
restore point every 24 working hours , from when the computer is
working .

 

On Sun, 16 Aug 2009 13:28:06 -0500, "Western" <ljpickus@comcast.net>
wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>OK - so let's suppose system restore has nothing to do with this - I still
>cannot understand why I can't install or uninstall programs
>
> BTW - I tried to use the Revo uninstaller as suggested in the first reply
>post, and it doesn't work either - it gets stuck on "Creating System Restore
>Point". . .hmmmm
>
>"Bill Daggett" <Daggett@wmunny.invalid> wrote in message
>news:gsig85dqd5i29b1qmcimnmre5otbb0vq1f@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
>> "Western" <ljpickus@comcast.net> wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>>I thought that when you do an install or uninstall, system restore creates
>>>a
>>>restore point, in case you want to go back to before you did the
>>>install/uninstall.<!--colorc--><!--/colorc-->
>>
>> You are right - IF you only install programs that are written to set
>> that restore point. Such is hardly always the case.
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>>My theory is that if a restore point cannot be made (or
>>>if system restore is not functioning properly), the install program will
>>>wait indefinitely for the restore point to be created - leading to the
>>>time
>>>out I am getting.
>>>
>>>"Jim" <bojimbo261@aol.com> wrote in message
>>>news:gp3g859eej3ccpt2viv9srgrqfqhuh25fk@4ax.com...
>>>> On Sat, 15 Aug 2009 19:50:09 -0500, "Western" <ljpickus@comcast.net>
>>>> wrote:
>>>>
>>>>>Hi
>>>>>
>>>>>I'm running Vista Ultimate SP2 and for some time now I'm having
>>>>>significant
>>>>>trouble installing and uninstalling programs. Whenever I try to install
>>>>>or
>>>>>uninstall, the process starts and it either takes a very, very long time
>>>>>to
>>>>>complete (2 hours or more), or the process hangs and I get a message
>>>>>stating
>>>>>the installer is not responding. I think I have found at least part of
>>>>>the
>>>>>problem in that system restore is not operational. If I open the "system
>>>>>protection" tab, the system restore button is greyed out and there are
>>>>>no
>>>>>disks displayed to create restore points. My belief is that system
>>>>>restore
>>>>>is not creating a restore point when an install/uninstall is started and
>>>>>thus the process times out.
>>>>>
>>>>>Has anyone seen this before? I cannot find anything related to system
>>>>>restore's operation - how to shut it down or re-start it, etc.
>>>>>
>>>>>Thanks for your help
>>>>>
>>>>>LJP
>>>>
>>>> System restore has absolutely nothing to do with install/uninstall
>>>> programs . <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

Have you checked for malware ?

 

Did you ever sort this out? I am having the same issue.

Just bought a refurbished Asus Essentio and tried to install Office 2007,
waited 2+ hours and quit the process. It however, was listed as being
installed and taking up 1gb of space (but I couldn't use it). So I then tried
to uninstall and it has been "uninstalling" for over an hour.

This machine is running Vista. Is this just the way Vista is?

Salud,
Jon


"Jim" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> On Sun, 16 Aug 2009 12:49:21 -0500, "Western" <ljpickus@comcast.net>
> wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> >I thought that when you do an install or uninstall, system restore creates a
> >restore point, in case you want to go back to before you did the
> >install/uninstall. My theory is that if a restore point cannot be made (or
> >if system restore is not functioning properly), the install program will
> >wait indefinitely for the restore point to be created - leading to the time
> >out I am getting.
> >
> >"Jim" <bojimbo261@aol.com> wrote in message
> >news:gp3g859eej3ccpt2viv9srgrqfqhuh25fk@4ax.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> On Sat, 15 Aug 2009 19:50:09 -0500, "Western" <ljpickus@comcast.net>
> >> wrote:
> >>
> >>>Hi
> >>>
> >>>I'm running Vista Ultimate SP2 and for some time now I'm having
> >>>significant
> >>>trouble installing and uninstalling programs. Whenever I try to install or
> >>>uninstall, the process starts and it either takes a very, very long time
> >>>to
> >>>complete (2 hours or more), or the process hangs and I get a message
> >>>stating
> >>>the installer is not responding. I think I have found at least part of the
> >>>problem in that system restore is not operational. If I open the "system
> >>>protection" tab, the system restore button is greyed out and there are no
> >>>disks displayed to create restore points. My belief is that system restore
> >>>is not creating a restore point when an install/uninstall is started and
> >>>thus the process times out.
> >>>
> >>>Has anyone seen this before? I cannot find anything related to system
> >>>restore's operation - how to shut it down or re-start it, etc.
> >>>
> >>>Thanks for your help
> >>>
> >>>LJP
> >>
> >> System restore has absolutely nothing to do with install/uninstall
> >> programs . <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
>
> From what I`ve read on these groups , SR only creates a registry
> restore point every 24 working hours , from when the computer is
> working .
> <!--colorc--><!--/colorc-->

 

Issue is still unresolved. I have a running dialogue with one of the
Microsoft TechNet moderators at the Windows Vista IT Pro forum/Windows Vista
Applications. He has made some suggestions, but they haven't worked for me.
I'm waiting for him to reply to one other question I posted last week
regarding an "in place upgrade".

I thinking of moving to Windows 7, but I'm not sure I'm going to be able to
get it on without doing a complete re-install.

Good Luck!

"lennonjon" <lennonjon@discussions.microsoft.com> wrote in message
news:BFC4DCB6-3CA9-4CCC-9DE6-12A8BFB9F243@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Did you ever sort this out? I am having the same issue.
>
> Just bought a refurbished Asus Essentio and tried to install Office 2007,
> waited 2+ hours and quit the process. It however, was listed as being
> installed and taking up 1gb of space (but I couldn't use it). So I then
> tried
> to uninstall and it has been "uninstalling" for over an hour.
>
> This machine is running Vista. Is this just the way Vista is?
>
> Salud,
> Jon
>
>
> "Jim" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> On Sun, 16 Aug 2009 12:49:21 -0500, "Western" <ljpickus@comcast.net>
>> wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>> >I thought that when you do an install or uninstall, system restore
>> >creates a
>> >restore point, in case you want to go back to before you did the
>> >install/uninstall. My theory is that if a restore point cannot be made
>> >(or
>> >if system restore is not functioning properly), the install program will
>> >wait indefinitely for the restore point to be created - leading to the
>> >time
>> >out I am getting.
>> >
>> >"Jim" <bojimbo261@aol.com> wrote in message
>> >news:gp3g859eej3ccpt2viv9srgrqfqhuh25fk@4ax.com...
>> >> On Sat, 15 Aug 2009 19:50:09 -0500, "Western" <ljpickus@comcast.net>
>> >> wrote:
>> >>
>> >>>Hi
>> >>>
>> >>>I'm running Vista Ultimate SP2 and for some time now I'm having
>> >>>significant
>> >>>trouble installing and uninstalling programs. Whenever I try to
>> >>>install or
>> >>>uninstall, the process starts and it either takes a very, very long
>> >>>time
>> >>>to
>> >>>complete (2 hours or more), or the process hangs and I get a message
>> >>>stating
>> >>>the installer is not responding. I think I have found at least part of
>> >>>the
>> >>>problem in that system restore is not operational. If I open the
>> >>>"system
>> >>>protection" tab, the system restore button is greyed out and there are
>> >>>no
>> >>>disks displayed to create restore points. My belief is that system
>> >>>restore
>> >>>is not creating a restore point when an install/uninstall is started
>> >>>and
>> >>>thus the process times out.
>> >>>
>> >>>Has anyone seen this before? I cannot find anything related to system
>> >>>restore's operation - how to shut it down or re-start it, etc.
>> >>>
>> >>>Thanks for your help
>> >>>
>> >>>LJP
>> >>
>> >> System restore has absolutely nothing to do with install/uninstall
>> >> programs .<!--colorc--><!--/colorc-->
>>
>> From what I`ve read on these groups , SR only creates a registry
>> restore point every 24 working hours , from when the computer is
>> working .
>> <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->