Frozen Cursor

Hi, my 1st post here. Right, my daughter has deleted something she
shouldnt have done, from her laptop. Boots to the sign in page, but you
cant because the cursor is frozen. Have tried to reboot from disc, but i
cant even do that, cant find the bios,to enable boot from cd/dvd/. Im no
expert, so all help will be greatly appreciated.Aspire 5315, vista home
basic.


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denneyz

 

denneyz wrote:

>
> Hi, my 1st post here. Right, my daughter has deleted something she
> shouldnt have done, from her laptop. Boots to the sign in page, but you
> cant because the cursor is frozen. Have tried to reboot from disc, but i
> cant even do that, cant find the bios,to enable boot from cd/dvd/. Im no
> expert, so all help will be greatly appreciated.Aspire 5315, vista home
> basic.

Many computers give you the option to set a temporary boot order with a key
press. On computers that don't, you will need to get into the BIOS to set
the boot priority. Refer to the computer manual or Acer's tech support page
for what key(s) to press on your particular model.

However, AFAIK Acer laptops don't come with real operating system disks,
only recovery disks and you don't want to boot with the recovery disk
anyway. Acer has probably installed the Windows Recovery Environment on
your laptop. Restart the computer and as it is starting repeatedly tap the
F8 key. This will get you to a diagnostic menu. Use the arrow key to select
"Repair your computer". You can follow this tutorial to do a System Restore
from the Windows Recovery Environment:

http://www.bleepingcomputer.com/tutorials/tutorial142.html

There are pictures and it isn't difficult. Choose a System Restore point to
a date just before your daughter did whatever it was she did.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ