disconnect external leaves me with a blue screen

When I disconnect my external drive via the safely remove hardware icon I
end up with a blue screen. I am currently using vista 64 bit operating
system.

Thanks

 

"bread_voter" <bread_voter@toast.com> wrote in message news:ejHg3PMLKHA.5992@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> When I disconnect my external drive via the safely remove hardware icon I
> end up with a blue screen. I am currently using vista 64 bit operating
> system.
>
> Thanks
><!--colorc--><!--/colorc-->

One of the 8-28-09 updates did this to you.
Uninstall all of these updates and then download them again, one at a time, until you find the one.

Fix recommended by Dell support and worked.
I have not yet found out which of these updates was the bad one, and it may have been just a bad installation.
only affects 64 bit OS.

 

Thanks Richard in AZ I tried what you suggested but I still get a blue
screen.



"Richard in AZ" <me@mailinator.com> wrote in message
news:%23jVJ4tMLKHA.4316@TK2MSFTNGP04.phx.gbl...
"bread_voter" <bread_voter@toast.com> wrote in message
news:ejHg3PMLKHA.5992@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> When I disconnect my external drive via the safely remove hardware icon I
> end up with a blue screen. I am currently using vista 64 bit operating
> system.
>
> Thanks
><!--colorc--><!--/colorc-->

One of the 8-28-09 updates did this to you.
Uninstall all of these updates and then download them again, one at a time,
until you find the one.

Fix recommended by Dell support and worked.
I have not yet found out which of these updates was the bad one, and it may
have been just a bad installation.
only affects 64 bit OS.