Closing the lid does not enter hibernate or sleep mode

I've bought Dell XPS M 1530 recently. Earlier with bios version A_05 my
notebook didnot detect wireless network if it became available while the
computer was already On. The computer had to be waking up or restarting in
the presence of network and then only it registered it.
The Dell technician downloaded the latest bios (version A_07) and the
wireless network problem got corrected.
But the new problem thats comeup now is that closing the lid doesnt put the
computer to sleep. I checked in the power options, thats correctly
configured. Even changed it to hibernate when i close lid. That doesnt work
either.

One more thing i must add - that it's not like my computer doesnt get to
know at all that the lid is closed. When i open the lid, everything is ON but
the mouse arrow behaves 'drunk' for a while before becoming normal. Can
someone help.

AK

 

The hybrid sleep feature and the hibernation feature in Windows Vista may
become unavailable after you use the Disk Cleanup Tool :


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Mark L. Ferguson

..
"AK" <AK@discussions.microsoft.com> wrote in message
news:346BAAC1-73AB-4246-BFC0-6FA03530100E@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I've bought Dell XPS M 1530 recently. Earlier with bios version A_05 my
> notebook didnot detect wireless network if it became available while the
> computer was already On. The computer had to be waking up or restarting in
> the presence of network and then only it registered it.
> The Dell technician downloaded the latest bios (version A_07) and the
> wireless network problem got corrected.
> But the new problem thats comeup now is that closing the lid doesnt put
> the
> computer to sleep. I checked in the power options, thats correctly
> configured. Even changed it to hibernate when i close lid. That doesnt
> work
> either.
>
> One more thing i must add - that it's not like my computer doesnt get to
> know at all that the lid is closed. When i open the lid, everything is ON
> but
> the mouse arrow behaves 'drunk' for a while before becoming normal. Can
> someone help.
>
> AK <!--colorc--><!--/colorc-->

 

"AK" <AK@discussions.microsoft.com> wrote in message
news:346BAAC1-73AB-4246-BFC0-6FA03530100E@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I've bought Dell XPS M 1530 recently. Earlier with bios version A_05 my
> notebook didnot detect wireless network if it became available while the
> computer was already On. The computer had to be waking up or restarting in
> the presence of network and then only it registered it.
> The Dell technician downloaded the latest bios (version A_07) and the
> wireless network problem got corrected.
> But the new problem thats comeup now is that closing the lid doesnt put
> the
> computer to sleep. I checked in the power options, thats correctly
> configured. Even changed it to hibernate when i close lid. That doesnt
> work
> either.
>
> One more thing i must add - that it's not like my computer doesnt get to
> know at all that the lid is closed. When i open the lid, everything is ON
> but
> the mouse arrow behaves 'drunk' for a while before becoming normal. Can
> someone help.<!--colorc--><!--/colorc-->

I'd check the Dell forums to see if this new BIOS has this issue. There
will be a Dell driver that tells the OS when the lid has been closed, so
it's possible that an update for the driver is necessary for it to work with
the new BIOS. As the BIOS is the interface between the hardware and the OS,
this is a possible explanation.

ss.

 

Thanks for the interest SS
I'll wait for the solution till you can come across something.

AK

"Synapse Syndrome" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> "AK" <AK@discussions.microsoft.com> wrote in message
> news:346BAAC1-73AB-4246-BFC0-6FA03530100E@microsoft.com...<!--coloro:green--><span style="color:green <!--/coloro-->
> > I've bought Dell XPS M 1530 recently. Earlier with bios version A_05 my
> > notebook didnot detect wireless network if it became available while the
> > computer was already On. The computer had to be waking up or restarting in
> > the presence of network and then only it registered it.
> > The Dell technician downloaded the latest bios (version A_07) and the
> > wireless network problem got corrected.
> > But the new problem thats comeup now is that closing the lid doesnt put
> > the
> > computer to sleep. I checked in the power options, thats correctly
> > configured. Even changed it to hibernate when i close lid. That doesnt
> > work
> > either.
> >
> > One more thing i must add - that it's not like my computer doesnt get to
> > know at all that the lid is closed. When i open the lid, everything is ON
> > but
> > the mouse arrow behaves 'drunk' for a while before becoming normal. Can
> > someone help.<!--colorc--><!--/colorc-->
>
> I'd check the Dell forums to see if this new BIOS has this issue. There
> will be a Dell driver that tells the OS when the lid has been closed, so
> it's possible that an update for the driver is necessary for it to work with
> the new BIOS. As the BIOS is the interface between the hardware and the OS,
> this is a possible explanation.
>
> ss.
>
>
> <!--colorc--><!--/colorc-->

 

AK, I'm having the exact same problem as you with my M1530 that I
purchased in January.

Were you able to find a fix? I'm not a techie so any simple help will
be greatly appreciated.

Thanks.


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Tony S
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No Tony

Alas! No solution yet

AK

"Tony S" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> AK, I'm having the exact same problem as you with my M1530 that I
> purchased in January.
>
> Were you able to find a fix? I'm not a techie so any simple help will
> be greatly appreciated.
>
> Thanks.
>
>
> --
> Tony S
> ------------------------------------------------------------------------
> Tony S's Profile:
> View this thread:
>
>
>
> <!--colorc--><!--/colorc-->

 

Darn! I really appreciate you getting back to me though AK. I am
anxiously awaiting a solution to this as Dell Tech Support have been
completely useless in resolving this.

Some claim it's a Vista problem while others think it's a Trend Micro
PC-Cillin 14 problem. I've downloaded SP1 for Vista in hopes that this
would repair the problem but it has not.

Any suggestions? Anyone???


--
Tony S
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Tony S;722775 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> AK, I'm having the exact same problem as you with my M1530 that I
> purchased in January.
>
> Were you able to find a fix? I'm not a techie so any simple help will
> be greatly appreciated.
>
> Thanks.
>
>
> --
> Tony S
> ------------------------------------------------------------------------
> Tony S's Profile: 'Tony S's profile on TechArena Computer Hardware
> Support Forums of India'
> ()
> View this thread: 'Closing the lid does not enter hibernate or sleep
> mode - Vista Help' ()
>
> 'TechArena Community - Technology and Computer Hardware Support Forums
> of India' ()<!--colorc--><!--/colorc-->

AK;729710 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> No Tony
>
> Alas! No solution yet
>
> AK
>
> "Tony S" wrote:<!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > >
> > >
> > > AK, I'm having the exact same problem as you with my M1530 that I
> > > purchased in January.
> > >
> > > Were you able to find a fix? I'm not a techie so any simple help will
> > > be greatly appreciated.
> > >
> > > Thanks.
> > >
> > >
> > > --
> > > Tony S
> > ><!--colorc--><!--/colorc-->
> > ------------------------------------------------------------------------<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > Tony S's Profile: 'Tony S's profile on TechArena Computer Hardware<!--colorc--><!--/colorc-->
> > Support Forums of India'
> > ()<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > View this thread: 'Closing the lid does not enter hibernate or sleep<!--colorc--><!--/colorc-->
> > mode - Vista Help' ()<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > >
> > > 'TechArena Community - Technology and Computer Hardware Support<!--colorc--><!--/colorc-->
> > Forums of India' ()<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > >
> > > > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

Tony S;730454 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> Darn! I really appreciate you getting back to me though AK. I am
> anxiously awaiting a solution to this as Dell Tech Support have been
> completely useless in resolving this.
>
> Some claim it's a Vista problem while others think it's a Trend Micro
> PC-Cillin 14 problem. I've downloaded SP1 for Vista in hopes that this
> would repair the problem but it has not.
>
> Any suggestions? Anyone???
>
>
> --
> Tony S
> ------------------------------------------------------------------------
> Tony S's Profile: 'Tony S's profile on TechArena Computer Hardware
> Support Forums of India'
> ()
> View this thread: 'Closing the lid does not enter hibernate or sleep
> mode - Vista Help' ()
>
> 'TechArena Community - Technology and Computer Hardware Support Forums
> of India' ()<!--colorc--><!--/colorc-->
Hello AK and Tony,
Assuming you already knew that if you do have wireless mice/keyboards,
you'll need an optional Hid update.
That aside, please try this : -
Control Panel > System/maintenance > Power Options > Change Plan
settings > Change advanced settings > click the (+) sign in front of
Multi media settings > click the (+) sign in front of When sharing media<!--coloro:blue--><span style="color:blue <!--/coloro-->
> PLUG IN, change to "allow computer to sleep".<!--colorc--><!--/colorc-->
Let me know if it's ok now.


--
t-4-2

 

t-4-2,

Thanks for the suggestion. I've made the changes you recommended but
the computer still does not sleep when the lid is closed, and if I
press Function+F1 (sleep mode) the computer shuts down.

I am using a wireless Logitech mouse. Could you explain how I get the
optional Hid update, or what it is for that matter? Again, I'm a bit
technical but not when it comes to Laptops.

Thanks in advance for your help.


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Tony S
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Tony S;730678 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> t-4-2,
>
> Thanks for the suggestion. I've made the changes you recommended but
> the computer still does not sleep when the lid is closed, and if I
> press Function+F1 (sleep mode) the computer shuts down.
>
> I am using a wireless Logitech mouse. Could you explain how I get the
> optional Hid update, or what it is for that matter? Again, I'm a bit
> technical but not when it comes to Laptops.
>
> Thanks in advance for your help.
>
>
> --
> Tony S
> ------------------------------------------------------------------------
> Tony S's Profile: 'Tony S's profile on TechArena Computer Hardware
> Support Forums of India'
> ()
> View this thread: 'Closing the lid does not enter hibernate or sleep
> mode - Vista Help' ()
>
> 'TechArena Community - Technology and Computer Hardware Support Forums
> of India' ()<!--colorc--><!--/colorc-->
Hello Tony,
The optional update is called " Hid Non-user Input Data Filter". It is
designed for wireless applications, particularly useful for machines Not
going to sleep mode.
It is/was initially available through Windows update, optional. If you
cannot find it there anymore, then you'll need to install Intellipoint
software first, then search for the optional
google Intellipoint in the search box. It's easy.


--
t-4-2

 

I found the optional update but it says it's for Microsoft wireless mice
or keyboards.

I'm using a Logitech wireless mouse. I did download the Setpoint
software for the Logitech mouse but what should I do next? Should I
still download the Hid update even though my device is not made by
Microsoft?


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Tony S
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Tony S;730829 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> I found the optional update but it says it's for Microsoft wireless mice
> or keyboards.
>
> I'm using a Logitech wireless mouse. I did download the Setpoint
> software for the Logitech mouse but what should I do next? Should I
> still download the Hid update even though my device is not made by
> Microsoft?
>
>
> --
> Tony S
> ------------------------------------------------------------------------
> Tony S's Profile: 'Tony S's profile on TechArena Computer Hardware
> Support Forums of India'
> ()
> View this thread: 'Closing the lid does not enter hibernate or sleep
> mode - Vista Help' ()
>
> 'TechArena Community - Technology and Computer Hardware Support Forums
> of India' ()<!--colorc--><!--/colorc-->
Yes, Tony. Give it a try. Won't blow up at your face. (Just kidding).


--
t-4-2

 

Hi there, it's been some time and I'm still having the same problem
listed above. I'm running the latest A09 BIOS and have tried all of the
sleep/hibernate settings in Vista.

I would really like to get this problem resolved if any one has some
suggestions?

Could it be an issue with Trend Micro PC Cillin Internet Security 14?
I recall something about a year ago regarding this but can't find
anything.


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Tony S
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Looks like I'm a little late to the discussion, but I'm experiencing the
same problem. I bought the laptop back in Oct. 2008, and then had to
have a faulty keyboard replaced in Dec. 2008. Ever since the tech
opened up the laptop, the screen does not sense when it is shut, so it
does not turn off the monitor, let alone sleep or hibernate. I thought
I could live with the issue, but it drains battery life if you forget to
manually hibernate. Now, I have been emailing Dell tech support for a
week, running tons of diagnostics, etc. If I get a solution, I'll let
you know. Btw, I'm up to BIOS A12.


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350zEnthusiast
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Hey 350Z,

Thanks for replying and yes please keep me posted! I've been having
additional problems with my notebook, specifically with the Dell Media
Direct button which, when pushed, gets stuck in an infinite loop of
trying to load and doesn't! If I then press the Power button NOT the
Media Direct button the notebook does not load into Vista like it's
supposed to but rather into Media Direct and that vicious loop! I've
tried running the repair utility off of the Vista CD but I'm still
having problems. I'm going to format the hard drive and reload
everything in hopes that some of my problems will be resolved.

Any help you can give will be greatly appreciated!

Tony S


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Tony S
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Tony,

It seems I've reached a stalemate with Dell Technical Service. After
reinstalling the video card drivers, flashing the BIOS, updating a MS
patch, and reinstalling the Intel chipset, the tech now says to just try
to format my drive with the Vista recovery partition and hope that
works. After that if it -still- does not work, then he will send out
the same crappy tech to "replace the faulty parts." Of course, that is
not what I requested six emails ago, and I have no interest in
reinstalling all of my programs. So for now, I think I'm just going to
put up with this fluke until some other, more serious, problem arises.


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350zEnthusiast
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t-4-2;3770667 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> Hello AK and Tony,
> Assuming you already knew that if you do have wireless mice/keyboards,
> you'll need an optional Hid update.
> That aside, please try this : -
> Control Panel > System/maintenance > Power Options > Change Plan
> settings > Change advanced settings > click the (+) sign in front of
> Multi media settings > click the (+) sign in front of When sharing
> media<!--coloro:green--><span style="color:green <!--/coloro-->
> > PLUG IN, change to "allow computer to sleep".<!--colorc--><!--/colorc-->
> Let me know if it's ok now.<!--colorc--><!--/colorc-->

Helped me straight away.
Thanks a lot.


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ludwip
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