Canon ip3000 printer suddenly will not print

Using vista business sp2
Have had the printer for several years and it works flawlessly
3 days ago it suddenly refused to print
When I look at the printer folder, it is default but it says it's
offline
I can't find out how to make it go online

From 'justanswer' I was told to do a restor, so I've tried going back
a couple of restores, but they both failed, then had to undo the
restores to get back to where I was

In safe mode I removed the printer
then added it back by re-installing its software

sometimes vista asks me to say which port, but as it's usb plugnplay I
dont know how to handle it

I've tried resetting the printer from this website


I'm at my wits end, how do I get my printer back?

David

 

<weewillie@anon.com> wrote in message news:g9blb5dm5dia53iaor4eg187p1t46hi14i@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Using vista business sp2
> Have had the printer for several years and it works flawlessly
> 3 days ago it suddenly refused to print
> When I look at the printer folder, it is default but it says it's
> offline
> I can't find out how to make it go online
>
> From 'justanswer' I was told to do a restor, so I've tried going back
> a couple of restores, but they both failed, then had to undo the
> restores to get back to where I was
>
> In safe mode I removed the printer
> then added it back by re-installing its software
>
> sometimes vista asks me to say which port, but as it's usb plugnplay I
> dont know how to handle it
>
> I've tried resetting the printer from this website
>
>
> I'm at my wits end, how do I get my printer back?
>
> David<!--colorc--><!--/colorc-->

Sounds like the printer went south.
They do fail.
Can you try the printer on any other PC?

 

Can you do a user test print from the printer?


--
lemur

::If *ANYONE* in this forum helps you, please click on
their *REP* icon. Thanks! (the middle scale icon in the upper right
corner)::

 

On Wed, 23 Sep 2009 20:03:05 -0500, lemur <guest@unknown-email.com>
wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
>Can you do a user test print from the printer?<!--colorc--><!--/colorc-->

If I ask for a test print it goes into the print queue and stays there
not quite sure what a 'user test print' is?

David

 

On Wed, 23 Sep 2009 17:01:19 -0700, "Richard in AZ"
<me@mailinator.com> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
><weewillie@anon.com> wrote in message news:g9blb5dm5dia53iaor4eg187p1t46hi14i@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
>> Using vista business sp2
>> Have had the printer for several years and it works flawlessly
>> 3 days ago it suddenly refused to print
>> When I look at the printer folder, it is default but it says it's
>> offline
>> I can't find out how to make it go online
>>
>> From 'justanswer' I was told to do a restor, so I've tried going back
>> a couple of restores, but they both failed, then had to undo the
>> restores to get back to where I was
>>
>> In safe mode I removed the printer
>> then added it back by re-installing its software
>>
>> sometimes vista asks me to say which port, but as it's usb plugnplay I
>> dont know how to handle it
>>
>> I've tried resetting the printer from this website
>>
>>
>> I'm at my wits end, how do I get my printer back?
>>
>> David<!--colorc--><!--/colorc-->
>
>Sounds like the printer went south.
>They do fail.
>Can you try the printer on any other PC?<!--colorc--><!--/colorc-->

I'm just leaving for a meeting, I'll try that when I get back this
afternoon

 

On Wed, 23 Sep 2009 17:01:19 -0700, "Richard in AZ"
<me@mailinator.com> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
><weewillie@anon.com> wrote in message news:g9blb5dm5dia53iaor4eg187p1t46hi14i@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
>> Using vista business sp2
>> Have had the printer for several years and it works flawlessly
>> 3 days ago it suddenly refused to print
>> When I look at the printer folder, it is default but it says it's
>> offline
>> I can't find out how to make it go online
>>
>> From 'justanswer' I was told to do a restor, so I've tried going back
>> a couple of restores, but they both failed, then had to undo the
>> restores to get back to where I was
>>
>> In safe mode I removed the printer
>> then added it back by re-installing its software
>>
>> sometimes vista asks me to say which port, but as it's usb plugnplay I
>> dont know how to handle it
>>
>> I've tried resetting the printer from this website
>>
>>
>> I'm at my wits end, how do I get my printer back?
>>
>> David<!--colorc--><!--/colorc-->
>
>Sounds like the printer went south.
>They do fail.
>Can you try the printer on any other PC?<!--colorc--><!--/colorc-->

Prints fine on an xp m/c which is also on my network
when I go back to the vista m/c to add it as a network printer, vista
sees it, I name it then when it finishes the 'add printer' command
vista oddly adds it as the printer which is offline not the network
name I give it

 

"weewillie@anon.com" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> On Wed, 23 Sep 2009 20:03:05 -0500, lemur <guest@unknown-email.com>
> wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> >
> >Can you do a user test print from the printer?<!--colorc--><!--/colorc-->
>
> If I ask for a test print it goes into the print queue and stays there
> not quite sure what a 'user test print' is?
>
> David
><!--colorc--><!--/colorc-->

It is vista SP2 causing the problem. I am having a similar issue. The
only solution I have seen so far is to uninstall the SP2. I am still
searching for a better solution.

 

On Thu, 1 Oct 2009 15:53:01 -0700, Armlock
<Armlock@discussions.microsoft.com> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
>
>"weewillie@anon.com" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> On Wed, 23 Sep 2009 20:03:05 -0500, lemur <guest@unknown-email.com>
>> wrote:
>> <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>> >
>> >Can you do a user test print from the printer?<!--colorc--><!--/colorc-->
>>
>> If I ask for a test print it goes into the print queue and stays there
>> not quite sure what a 'user test print' is?
>>
>> David
>><!--colorc--><!--/colorc-->
>
> It is vista SP2 causing the problem. I am having a similar issue. The
>only solution I have seen so far is to uninstall the SP2. I am still
>searching for a better solution.<!--colorc--><!--/colorc-->

I don't see it as a specific sp2 issue
After a week of 'vista hell', the printer suddenly started working
again

 

is the printer troubleshooter.
--
..
--
<weewillie@anon.com> wrote in message
news:51tac5l7ov30nqapd7nv0400l5red6oahp@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> On Thu, 1 Oct 2009 15:53:01 -0700, Armlock
> <Armlock@discussions.microsoft.com> wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>>
>>
>>"weewillie@anon.com" wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> On Wed, 23 Sep 2009 20:03:05 -0500, lemur <guest@unknown-email.com>
>>> wrote:
>>>
>>> >
>>> >Can you do a user test print from the printer?
>>>
>>> If I ask for a test print it goes into the print queue and stays there
>>> not quite sure what a 'user test print' is?
>>>
>>> David
>>><!--colorc--><!--/colorc-->
>>
>> It is vista SP2 causing the problem. I am having a similar issue. The
>>only solution I have seen so far is to uninstall the SP2. I am still
>>searching for a better solution.<!--colorc--><!--/colorc-->
>
> I don't see it as a specific sp2 issue
> After a week of 'vista hell', the printer suddenly started working
> again
> <!--colorc--><!--/colorc-->

 

On Fri, 2 Oct 2009 13:37:10 +1000, <.> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
>is the printer troubleshooter.
>-- <!--colorc--><!--/colorc-->
1st time I've seen this
Have you had any success with it?