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¿Why Microsoft Windows Update made my Company cease operations?

Discussion in 'Windows Vista' started by David L., Oct 3, 2009.

  1. David L.

    David L. Guest

    A Simple but intriguing question...

    When i hit the Update button in my Windows Server 2008 Datacenter... Yeah,
    Windows Server 2008.

    By the way. WHY Microsoft don't have Windows Server 2008 in the Drop-down
    menu under Make new Thread? OR in the Support Center? The most updated thing
    that i was able to found was Windows Server 2003. Hey! Microsoft! Update your
    clocks! we are in 2009 and you released 2 versions of windows Server 2008.

    Back to the Main Problem. When i hit the Update Button in my Windows Server
    2008 Datacenter, and just after the reboot recommended by the annoying pop-up
    of Windows Update, my server Hangs in an infinite loop of reboots.

    Details: Turn on Server, Post, Show Graphical interface, Configuring
    Updates: 3 of 3 0%... After 5 minutes, minutes where the server was down for
    obvious reasons, finally i get the Message "Shutting Down...", Reboots, and
    again, post, Graphical Interface, Configuring..., Shutting down...

    Trying to Solve it according to Microsoft Tips:
    * Safe Mode: The Same Loop
    * Last Known Good Configuration: No Changes, Same Loop
    * Windows Server DVD > Repair my Computer: Tried Every option. No lucky
    * I Google for the Problem and seems to be a lot of people having the
    same problem.

    Preparing to Reinstall:
    I Insert Windows Server 2008 Installation DVD, select Repair, and Launched a
    Command Prompt in order to backup all the server data stored on Primary Disk.
    BUT another problem appears. Every time i try to access a file or folder on
    the disk, i got an "Access Denied" message.
    I Tried everything without lucky. Finally i decide to do a non-Clean Install
    of Windows (Installing it without formatting the Drive First), according to
    Microsoft, this is supported and safe, but the system can become unstable, no
    problem i only want to recover my server's files, After that i can do a Clean
    install...

    Windows finish the first step on the installation process (includes File
    Copy and Expand) and do a first Reboot. For my surprise, after post, The
    Windows Server 2008 Installation DVD boots automatically without any "Press
    any key to..." message, and starts the whole installation from the beginning.
    When i reach the Hard Disk Select Step, i discover that my hard disk primary
    partition (the only one) was formatted. 649gb Free (of 650gb Total). So,
    Windows formats the entire drive without my permission. And no, i DON'T hit
    the button "Format" on the Installation, no error messages appear neither.

    So after this long Message. i have a few Questions (in order of events):

    1) ¿Why an Update provided by Microsoft, killed my system? ¿This prove that
    Microsoft don't test the updates properly before releasing them?
    2) ¿Why Microsoft release brand new versions of Windows, and don't add them
    to the Support Center?
    3) ¿Why Safe Mode don't work? Hey, the name tells everything. SAFE MODE
    4) ¿Why Last Known Good Configuration dont work? Or ¿Windows considers the
    Infinite Automatic and unstoppable loop, a Valid Configuration?
    5) ¿Why the "Repair my Computer" option on Windows Installation DVD wasted
    my time and do nothing?
    6) The most important one: ¿Why my hard disk was formatted by the Windows
    Installer?
    7) While looking for a good site to Leave this Questions. i ask myself. ¿Why
    i need to pay (99.0$+Tax) for Technical Support, for a problem that Microsoft
    and its Updates provoke?

    I lost about 400 Gigabytes of Important Files for my Company. I was forced
    to cease operations while i rebuild the lost Databases for a simple "Update"
    button. And now, ¿i need to pay for Support?

    I just want to know the answers to the above 7 Questions, specially to the
    1st and 6th.

    Waiting for answers.

    Sincerely, David L.
    - I decided to reserve my Company Information -

    PD: Because im from another Country where English is not the official
    Language, i apologize for any Spelling Error on the Text.-
     
  2. As a rule:
    if a large organization depends on you, set Updates to Manual. Test each
    update on your "lab" or "guinea pig" machine before it gets distributed to
    many other people.
    Even as an individual user I never allow auto-updates.

    Unfortunately majority of software consumers don't know what is what, so
    they need to be "guided".
    For a professional, auto-update is dangerous nonsense.

    Update manual & test each update, and only then your organization can
    follow.
     
  3. "David L." <DavidL@discussions.microsoft.com> wrote in message
    news:0197CD48-EA8C-49F7-8E18-EF411E35D8FA@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >A Simple but intriguing question...
    >
    > When i hit the Update button in my Windows Server 2008 Datacenter... Yeah,
    > Windows Server 2008.
    >
    > By the way. WHY Microsoft don't have Windows Server 2008 in the Drop-down
    > menu under Make new Thread? OR in the Support Center? The most updated
    > thing
    > that i was able to found was Windows Server 2003. Hey! Microsoft! Update
    > your
    > clocks! we are in 2009 and you released 2 versions of windows Server 2008.
    >
    > Back to the Main Problem. When i hit the Update Button in my Windows
    > Server
    > 2008 Datacenter, and just after the reboot recommended by the annoying
    > pop-up
    > of Windows Update, my server Hangs in an infinite loop of reboots.
    >
    > Details: Turn on Server, Post, Show Graphical interface, Configuring
    > Updates: 3 of 3 0%... After 5 minutes, minutes where the server was down
    > for
    > obvious reasons, finally i get the Message "Shutting Down...", Reboots,
    > and
    > again, post, Graphical Interface, Configuring..., Shutting down...
    >
    > Trying to Solve it according to Microsoft Tips:
    > * Safe Mode: The Same Loop
    > * Last Known Good Configuration: No Changes, Same Loop
    > * Windows Server DVD > Repair my Computer: Tried Every option. No lucky
    > * I Google for the Problem and seems to be a lot of people having the
    > same problem.
    >
    > Preparing to Reinstall:
    > I Insert Windows Server 2008 Installation DVD, select Repair, and Launched
    > a
    > Command Prompt in order to backup all the server data stored on Primary
    > Disk.
    > BUT another problem appears. Every time i try to access a file or folder
    > on
    > the disk, i got an "Access Denied" message.
    > I Tried everything without lucky. Finally i decide to do a non-Clean
    > Install
    > of Windows (Installing it without formatting the Drive First), according
    > to
    > Microsoft, this is supported and safe, but the system can become unstable,
    > no
    > problem i only want to recover my server's files, After that i can do a
    > Clean
    > install...
    >
    > Windows finish the first step on the installation process (includes File
    > Copy and Expand) and do a first Reboot. For my surprise, after post, The
    > Windows Server 2008 Installation DVD boots automatically without any
    > "Press
    > any key to..." message, and starts the whole installation from the
    > beginning.
    > When i reach the Hard Disk Select Step, i discover that my hard disk
    > primary
    > partition (the only one) was formatted. 649gb Free (of 650gb Total). So,
    > Windows formats the entire drive without my permission. And no, i DON'T
    > hit
    > the button "Format" on the Installation, no error messages appear neither.
    >
    > So after this long Message. i have a few Questions (in order of events):
    >
    > 1) ¿Why an Update provided by Microsoft, killed my system? ¿This prove
    > that
    > Microsoft don't test the updates properly before releasing them?
    > 2) ¿Why Microsoft release brand new versions of Windows, and don't add
    > them
    > to the Support Center?
    > 3) ¿Why Safe Mode don't work? Hey, the name tells everything. SAFE MODE
    > 4) ¿Why Last Known Good Configuration dont work? Or ¿Windows considers the
    > Infinite Automatic and unstoppable loop, a Valid Configuration?
    > 5) ¿Why the "Repair my Computer" option on Windows Installation DVD wasted
    > my time and do nothing?
    > 6) The most important one: ¿Why my hard disk was formatted by the Windows
    > Installer?
    > 7) While looking for a good site to Leave this Questions. i ask myself.
    > ¿Why
    > i need to pay (99.0$+Tax) for Technical Support, for a problem that
    > Microsoft
    > and its Updates provoke?
    >
    > I lost about 400 Gigabytes of Important Files for my Company. I was forced
    > to cease operations while i rebuild the lost Databases for a simple
    > "Update"
    > button. And now, ¿i need to pay for Support?
    >
    > I just want to know the answers to the above 7 Questions, specially to the
    > 1st and 6th.
    >
    > Waiting for answers.
    >
    > Sincerely, David L.
    > - I decided to reserve my Company Information -
    >
    > PD: Because im from another Country where English is not the official
    > Language, i apologize for any Spelling Error on the Text.-<!--colorc--><!--/colorc-->



    A totally destroyed operating system should never cause data loss for a
    business because all competent business owners constantly "back up" their
    data. Advanced computer users and hobbyists backup their data. Heck, word is
    even filtering down (finally) to normal computer users that they should
    backup their data.

    It is sure a tough way to learn a lessen but we all go through it before we
    start backing up our data.

    --

    Richard Urban
    Microsoft MVP
    Windows Desktop Experience & Security
     
  4. Guest

    Probably your hard disk was corrupted.

    --
    ..
    --
    "David L." <DavidL@discussions.microsoft.com> wrote in message
    news:0197CD48-EA8C-49F7-8E18-EF411E35D8FA@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >A Simple but intriguing question...
    >
    > When i hit the Update button in my Windows Server 2008 Datacenter... Yeah,
    > Windows Server 2008.
    >
    > By the way. WHY Microsoft don't have Windows Server 2008 in the Drop-down
    > menu under Make new Thread? OR in the Support Center? The most updated
    > thing
    > that i was able to found was Windows Server 2003. Hey! Microsoft! Update
    > your
    > clocks! we are in 2009 and you released 2 versions of windows Server 2008.
    >
    > Back to the Main Problem. When i hit the Update Button in my Windows
    > Server
    > 2008 Datacenter, and just after the reboot recommended by the annoying
    > pop-up
    > of Windows Update, my server Hangs in an infinite loop of reboots.
    >
    > Details: Turn on Server, Post, Show Graphical interface, Configuring
    > Updates: 3 of 3 0%... After 5 minutes, minutes where the server was down
    > for
    > obvious reasons, finally i get the Message "Shutting Down...", Reboots,
    > and
    > again, post, Graphical Interface, Configuring..., Shutting down...
    >
    > Trying to Solve it according to Microsoft Tips:
    > * Safe Mode: The Same Loop
    > * Last Known Good Configuration: No Changes, Same Loop
    > * Windows Server DVD > Repair my Computer: Tried Every option. No lucky
    > * I Google for the Problem and seems to be a lot of people having the
    > same problem.
    >
    > Preparing to Reinstall:
    > I Insert Windows Server 2008 Installation DVD, select Repair, and Launched
    > a
    > Command Prompt in order to backup all the server data stored on Primary
    > Disk.
    > BUT another problem appears. Every time i try to access a file or folder
    > on
    > the disk, i got an "Access Denied" message.
    > I Tried everything without lucky. Finally i decide to do a non-Clean
    > Install
    > of Windows (Installing it without formatting the Drive First), according
    > to
    > Microsoft, this is supported and safe, but the system can become unstable,
    > no
    > problem i only want to recover my server's files, After that i can do a
    > Clean
    > install...
    >
    > Windows finish the first step on the installation process (includes File
    > Copy and Expand) and do a first Reboot. For my surprise, after post, The
    > Windows Server 2008 Installation DVD boots automatically without any
    > "Press
    > any key to..." message, and starts the whole installation from the
    > beginning.
    > When i reach the Hard Disk Select Step, i discover that my hard disk
    > primary
    > partition (the only one) was formatted. 649gb Free (of 650gb Total). So,
    > Windows formats the entire drive without my permission. And no, i DON'T
    > hit
    > the button "Format" on the Installation, no error messages appear neither.
    >
    > So after this long Message. i have a few Questions (in order of events):
    >
    > 1) ¿Why an Update provided by Microsoft, killed my system? ¿This prove
    > that
    > Microsoft don't test the updates properly before releasing them?
    > 2) ¿Why Microsoft release brand new versions of Windows, and don't add
    > them
    > to the Support Center?
    > 3) ¿Why Safe Mode don't work? Hey, the name tells everything. SAFE MODE
    > 4) ¿Why Last Known Good Configuration dont work? Or ¿Windows considers the
    > Infinite Automatic and unstoppable loop, a Valid Configuration?
    > 5) ¿Why the "Repair my Computer" option on Windows Installation DVD wasted
    > my time and do nothing?
    > 6) The most important one: ¿Why my hard disk was formatted by the Windows
    > Installer?
    > 7) While looking for a good site to Leave this Questions. i ask myself.
    > ¿Why
    > i need to pay (99.0$+Tax) for Technical Support, for a problem that
    > Microsoft
    > and its Updates provoke?
    >
    > I lost about 400 Gigabytes of Important Files for my Company. I was forced
    > to cease operations while i rebuild the lost Databases for a simple
    > "Update"
    > button. And now, ¿i need to pay for Support?
    >
    > I just want to know the answers to the above 7 Questions, specially to the
    > 1st and 6th.
    >
    > Waiting for answers.
    >
    > Sincerely, David L.
    > - I decided to reserve my Company Information -
    >
    > PD: Because im from another Country where English is not the official
    > Language, i apologize for any Spelling Error on the Text.- <!--colorc--><!--/colorc-->
     
  5. lemur

    lemur Guest

    Backup, backup, backup...


    --
    lemur

    ::If *ANYONE* in this forum helps you, please click on
    their *REP* icon. Thanks! (the middle scale icon in the upper right
    corner)::
     
  6. David L.

    David L. Guest

    Re: ¿Why Microsoft Windows Update made my Company cease operations

    1) STAN STARINSKI: I readed your reply. And it seems to be easier to
    completely disable automatic updates. By the way... ¿Why i need to test each
    update in a "guinea pig" machine before installing in on the Whole system?
    Its Microsoft duties, not mine.
    And in mi personal opinion,if Microsoft don't have the necessary elements to
    test the Update on any possible environment OR if Microsoft thinks that the
    update can cause malfunctions on some Systems, ¿Why they don't put a Warning
    Message in the Details section of the Update?, or, taking the fact that
    Microsoft is "Compromised" with user Security and always try to design
    "Idiot-Proof Software", ¿why they don't put some code on the Windows Update
    Service, that checks the possible impacts that can have the Update on the
    System if it results Installed?, and, if theres a Conflict, just warn the
    user and let it decide if the Update will be installed or not.

    2) Richard Urban: I never said that i wouldn't do an update of my Servers
    data. In fact, that day when Windows Updates failed, a complete server backup
    was scheduled, But it never starts. My servers works using custom databases
    that are constantly used and modified, because of that, my servers needs to
    go to an Offline Mode in order to perform a backup. I hope that you now
    understand that backups CANT be performed everyday.
    When Windows Updates installed the faulty Update, there was about 380gb of
    new data that are not present on the Last Backup Performed. Anyway, you don't
    answer any of the 7 questions that i wrote before, and i still don't
    understand why Windows Updates make my system Crash with something that
    appears to be a Completely Tested and Secure Update, and i don't understand
    why the Windows Installer formats the Drive without my Permission neither.
    That leads me to the third Reply to my first Message...

    3) Dot [.]: It seems to be the Simplest and more useful answer to my First
    Message. Before i post here my experience (and obviously after the Windows
    Installer formats the drive), i suppose that the problem was caused by a
    Faulty Hard Drive, so i unmount it, and plug it into another machine with
    software specially configurated to stress and test in deep hard disks. I
    tested it at surface level with many tools, and realize that the drive didn't
    cause the data loss. I also run a server benchmark and stress test in order
    to check if any PC component was faulty, and again, i found nothing. So, the
    only thing that was able to cause the data loss, was the Windows Installation
    DVD. --

    I put the hard disk under a Data Recovery Software, and found that, in fact,
    the disk partition was formatted using Quick Format mode, and i was able to
    recover some of the lost data. But not all of them.
    But i still want to know some answers to the questions previously posted.
    And in addition, i want to know ¿how is possible that an Update can damage
    the Microsoft .NET Framework 2.0 currently installed on Windows Server 2008
    (as part of the system), and there isn't a way that an user can follow to
    repair it?. I mean, ¿The components installed as part of Windows, can be
    damaged, but cant be repaired? I decide to install a clean version of Windows
    Server 2008 in another machine and try to update it, and see what happens.
    Because there was a lot of updates available, i decide to install them in
    groups of 10 to 15. The first group was fine, but some update on the second
    group has damaged my installation of .NET Framework 2.0, I search a little,
    and found a possible solution posted on the MSDN forums, that using a command
    line tool called "sfc" with the parameters "/SCANNOW" in conjunction with
    the Native Image Generator "ngen.exe" with parameters "update"; i can be able
    to get rid of the problem. But don't work, "ngen.exe" recognizes that some
    files are damaged, but do noting, and "sfc" tells me that everything is
    perfect. Continuing with the Updates, after the last group wich contains most
    of the recent ones, the System crashed and enters the Infinite loop that my
    server experience.

    Looking at my little "test" results, its obvious that Windows Updates is
    causing the problem by installing faulty updates on Windows Server 2008, and
    its not my servers problem.

    Thanks for reply, and still waiting for answers.

    Sincerely, David L.
    - I decided to reserve my Company Information -

    PD: Because im from another Country where English is not the official
    Language, i apologize for any Spelling Error on the Text.-
     
  7. Jim

    Jim Guest

    Re: ¿Why Microsoft Windows Update made my Company cease operations



    STAN STARINSKI is a troll .


    On Sat, 3 Oct 2009 22:21:01 -0700, David L.
    <DavidL@discussions.microsoft.com> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >1) STAN STARINSKI: I readed your reply. And it seems to be easier to
    >completely disable automatic updates. By the way... ¿Why i need to test each
    >update in a "guinea pig" machine before installing in on the Whole system?
    >Its Microsoft duties, not mine.
    >And in mi personal opinion,if Microsoft don't have the necessary elements to
    >test the Update on any possible environment OR if Microsoft thinks that the
    >update can cause malfunctions on some Systems, ¿Why they don't put a Warning
    >Message in the Details section of the Update?, or, taking the fact that
    >Microsoft is "Compromised" with user Security and always try to design
    >"Idiot-Proof Software", ¿why they don't put some code on the Windows Update
    >Service, that checks the possible impacts that can have the Update on the
    >System if it results Installed?, and, if theres a Conflict, just warn the
    >user and let it decide if the Update will be installed or not.
    >
    >2) Richard Urban: I never said that i wouldn't do an update of my Servers
    >data. In fact, that day when Windows Updates failed, a complete server backup
    >was scheduled, But it never starts. My servers works using custom databases
    >that are constantly used and modified, because of that, my servers needs to
    >go to an Offline Mode in order to perform a backup. I hope that you now
    >understand that backups CANT be performed everyday.
    >When Windows Updates installed the faulty Update, there was about 380gb of
    >new data that are not present on the Last Backup Performed. Anyway, you don't
    >answer any of the 7 questions that i wrote before, and i still don't
    >understand why Windows Updates make my system Crash with something that
    >appears to be a Completely Tested and Secure Update, and i don't understand
    >why the Windows Installer formats the Drive without my Permission neither.
    >That leads me to the third Reply to my first Message...
    >
    >3) Dot [.]: It seems to be the Simplest and more useful answer to my First
    >Message. Before i post here my experience (and obviously after the Windows
    >Installer formats the drive), i suppose that the problem was caused by a
    >Faulty Hard Drive, so i unmount it, and plug it into another machine with
    >software specially configurated to stress and test in deep hard disks. I
    >tested it at surface level with many tools, and realize that the drive didn't
    >cause the data loss. I also run a server benchmark and stress test in order
    >to check if any PC component was faulty, and again, i found nothing. So, the
    >only thing that was able to cause the data loss, was the Windows Installation
    >DVD. --
    >
    >I put the hard disk under a Data Recovery Software, and found that, in fact,
    >the disk partition was formatted using Quick Format mode, and i was able to
    >recover some of the lost data. But not all of them.
    >But i still want to know some answers to the questions previously posted.
    >And in addition, i want to know ¿how is possible that an Update can damage
    >the Microsoft .NET Framework 2.0 currently installed on Windows Server 2008
    >(as part of the system), and there isn't a way that an user can follow to
    >repair it?. I mean, ¿The components installed as part of Windows, can be
    >damaged, but cant be repaired? I decide to install a clean version of Windows
    >Server 2008 in another machine and try to update it, and see what happens.
    >Because there was a lot of updates available, i decide to install them in
    >groups of 10 to 15. The first group was fine, but some update on the second
    >group has damaged my installation of .NET Framework 2.0, I search a little,
    >and found a possible solution posted on the MSDN forums, that using a command
    >line tool called "sfc" with the parameters "/SCANNOW" in conjunction with
    >the Native Image Generator "ngen.exe" with parameters "update"; i can be able
    >to get rid of the problem. But don't work, "ngen.exe" recognizes that some
    >files are damaged, but do noting, and "sfc" tells me that everything is
    >perfect. Continuing with the Updates, after the last group wich contains most
    >of the recent ones, the System crashed and enters the Infinite loop that my
    >server experience.
    >
    >Looking at my little "test" results, its obvious that Windows Updates is
    >causing the problem by installing faulty updates on Windows Server 2008, and
    >its not my servers problem.
    >
    >Thanks for reply, and still waiting for answers.
    >
    >Sincerely, David L.
    >- I decided to reserve my Company Information -
    >
    >PD: Because im from another Country where English is not the official
    >Language, i apologize for any Spelling Error on the Text.-<!--colorc--><!--/colorc-->
     

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