Windows update repeatedly successfully installs security update KB

IE version 8
Vista SP1
Experiencing problems with windows update - it continues to want to install
the latest security update (KB9544). I had 5 copies "successfully installed"
though none of them showed up in the "Review Update" history.
I re-booted several times with no remedy to the problem. I also tried the
remedies in the knowledge base article. I ran my anti-virus, anti-malware,
etc. programs.
Finally I did a system restore to eliminate the installs.
The Windows Updater icon still appears & wants me to install this update.
Any suggestions other than asking it to ignore the update?
Not sure if it's relevant but I also never got the update notice for sp2, &
when I tred to install KB947821, thinking it might help, it hangs on
installation.

 

Thanks for beginning your own, new thread!
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Experiencing problems with windows update - it continues to want to
> install
> the latest security update (KB9544).<!--colorc--><!--/colorc-->

Are you referring to KB954430? If so, it's not a security update.

Are you getting any error messages when you attempt to install KB955430
and/or KB947821?

Did Vista SP1 come preinstalled on your computer when you bought it?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



sofla wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> IE version 8
> Vista SP1
> Experiencing problems with windows update - it continues to want to
> install
> the latest security update (KB9544). I had 5 copies "successfully
> installed"
> though none of them showed up in the "Review Update" history.
> I re-booted several times with no remedy to the problem. I also tried the
> remedies in the knowledge base article. I ran my anti-virus, anti-malware,
> etc. programs.
> Finally I did a system restore to eliminate the installs.
> The Windows Updater icon still appears & wants me to install this update.
> Any suggestions other than asking it to ignore the update?
> Not sure if it's relevant but I also never got the update notice for sp2,
> &
> when I tred to install KB947821, thinking it might help, it hangs on
> installation.<!--colorc--><!--/colorc-->

 

Hello sofla,

Copied яesponse from Robear Dyer,

NEVER use System Restore to "undo" an update!! Uninstall it instead.

At this point, you should start a free Windows Update support incident
request.


Or you could...

Start a free Windows Update support incident request:
<https://support.microsoft.com/oas/default.aspx?gprid=6527>

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB947821).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: <http://support.microsoft.com/common/international.aspx>

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer

"sofla" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> IE version 8
> Vista SP1
> Experiencing problems with windows update - it continues to want to install
> the latest security update (KB9544). I had 5 copies "successfully installed"
> though none of them showed up in the "Review Update" history.
> I re-booted several times with no remedy to the problem. I also tried the
> remedies in the knowledge base article. I ran my anti-virus, anti-malware,
> etc. programs.
> Finally I did a system restore to eliminate the installs.
> The Windows Updater icon still appears & wants me to install this update.
> Any suggestions other than asking it to ignore the update?
> Not sure if it's relevant but I also never got the update notice for sp2, &
> when I tred to install KB947821, thinking it might help, it hangs on
> installation.<!--colorc--><!--/colorc-->

 

OMG, I missed that part!

Ǝиçεl wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Hello sofla,
>
> Copied яesponse from Robear Dyer,
>
> NEVER use System Restore to "undo" an update!! Uninstall it instead.
>
> At this point, you should start a free Windows Update support incident
> request.
>
>
> Or you could...
>
> Start a free Windows Update support incident request:
> <https://support.microsoft.com/oas/default.aspx?gprid=6527>
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY
> in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is
> related
> to a Security Update and cite the update's KB number (e.g., KB947821).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: <http://support.microsoft.com/common/international.aspx>
>
> For enterprise customers, support for security updates is available
> through
> your usual support contacts.
><!--coloro:green--><span style="color:green <!--/coloro-->
>> IE version 8
>> Vista SP1
>> Experiencing problems with windows update - it continues to want to
>> install
>> the latest security update (KB9544). I had 5 copies "successfully
>> installed" though none of them showed up in the "Review Update" history.
>> I re-booted several times with no remedy to the problem. I also tried the
>> remedies in the knowledge base article. I ran my anti-virus,
>> anti-malware,
>> etc. programs.
>> Finally I did a system restore to eliminate the installs.
>> The Windows Updater icon still appears & wants me to install this update.
>> Any suggestions other than asking it to ignore the update?
>> Not sure if it's relevant but I also never got the update notice for
>> sp2,
>> & when I tred to install KB947821, thinking it might help, it hangs on
>> installation. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Re: Windows update repeatedly successfully installs security updat

I am having the same problem. I have XP SP3. Have installed this update 10
times so far and it keeps asking me to install it again. Update history says
it has installed correctly, but it still keeps asking me to install it

"PA Bear [MS MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Thanks for beginning your own, new thread!
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Experiencing problems with windows update - it continues to want to
> > install
> > the latest security update (KB9544).<!--colorc--><!--/colorc-->
>
> Are you referring to KB954430? If so, it's not a security update.
>
> Are you getting any error messages when you attempt to install KB955430
> and/or KB947821?
>
> Did Vista SP1 come preinstalled on your computer when you bought it?
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)?
>
> Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
>
> sofla wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > IE version 8
> > Vista SP1
> > Experiencing problems with windows update - it continues to want to
> > install
> > the latest security update (KB9544). I had 5 copies "successfully
> > installed"
> > though none of them showed up in the "Review Update" history.
> > I re-booted several times with no remedy to the problem. I also tried the
> > remedies in the knowledge base article. I ran my anti-virus, anti-malware,
> > etc. programs.
> > Finally I did a system restore to eliminate the installs.
> > The Windows Updater icon still appears & wants me to install this update.
> > Any suggestions other than asking it to ignore the update?
> > Not sure if it's relevant but I also never got the update notice for sp2,
> > &
> > when I tred to install KB947821, thinking it might help, it hangs on
> > installation.<!--colorc--><!--/colorc-->
>
> <!--colorc--><!--/colorc-->

 

Re: Windows update repeatedly successfully installs security updat

1. To ENCEL - there is no way to uninstall a program when it is not
recognized. As I stated before, the program looked like it was successfully
installed but when viewing the update history it was not registered as
installed. This is why Windows Update keeps wanting to install the same
program over & over.
2. PA Bear - Yes I meant KB 955430. It is listed as a "Security Update for
Microsoft XML Core Services 4.0 Service Pack 2" which is why I called it a
security update.
3. There are no error messages. Everything indicates that it has been
successfully installed, yet it is not visible as an installed component & the
Windows Updater continues to want to install it again.
4. No, Visat SP1 wa not preloaded I updated to it when it became available,
no problems with the install.
5. Yes my subscription is current & I have all the latest
versions/definitions/updates of all the programs I run. My main app is Norton
360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have been run as
Full Scans in Safe Mode recently.
6. My computer came with NIS 2007 initially but have since updated to N360
when subscription expired.

"PA Bear [MS MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Thanks for beginning your own, new thread!
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Experiencing problems with windows update - it continues to want to
> > install
> > the latest security update (KB9544).<!--colorc--><!--/colorc-->
>
> Are you referring to KB954430? If so, it's not a security update.
>
> Are you getting any error messages when you attempt to install KB955430
> and/or KB947821?
>
> Did Vista SP1 come preinstalled on your computer when you bought it?
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)?
>
> Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
>
> sofla wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > IE version 8
> > Vista SP1
> > Experiencing problems with windows update - it continues to want to
> > install
> > the latest security update (KB9544). I had 5 copies "successfully
> > installed"
> > though none of them showed up in the "Review Update" history.
> > I re-booted several times with no remedy to the problem. I also tried the
> > remedies in the knowledge base article. I ran my anti-virus, anti-malware,
> > etc. programs.
> > Finally I did a system restore to eliminate the installs.
> > The Windows Updater icon still appears & wants me to install this update.
> > Any suggestions other than asking it to ignore the update?
> > Not sure if it's relevant but I also never got the update notice for sp2,
> > &
> > when I tred to install KB947821, thinking it might help, it hangs on
> > installation.<!--colorc--><!--/colorc-->
>
> <!--colorc--><!--/colorc-->

 

Re: Windows update repeatedly successfully installs security updat

To avoid confusion, please begin a new thread about your specific problems.
State your IE version and full Windows version (e.g., WinXP SP3; Vista SP2)
in your first post.

j belle wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I am having the same problem. I have XP SP3. Have installed this update 10
> times so far and it keeps asking me to install it again. Update history
> says it has installed correctly, but it still keeps asking me to install
> it<!--colorc--><!--/colorc-->
<snip hijacked thread>

 

Re: Windows update repeatedly successfully installs security updat

> 6. My computer came with NIS 2007 initially but have since updated to N360<!--coloro:blue--><span style="color:blue <!--/coloro-->
> when subscription expired.<!--colorc--><!--/colorc-->

Aha! You will want to print the following instructions:

1. After making certain you have a copy of your Product Key, uninstall N360,
LiveUpdate and any Norton Add-ons via Control Panel | Programs | Uninstall a
program (or Control Panel | Programs and Features, if using Classic view).

2. IMPORTANT! => Enable the Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #3 through #5 below until N360 has
been installed and fully updated!

3a. Download the Norton Removal Tool to your desktop:


3b. Right-click on the saved download and select Run as Administrator.
Don't TOUCH your keyboard until the run completes, then reboot.

4. Using your Product Key, reinstall N360 & reboot.

5. Make certain that the Norton firewall is enabled and the Windows Firewall
is disabled now.

6. Manually & repeatedly update N360 via LiveUpdate until you get a "no more
updates" prompt.

7. Now try installing KB954430 again.

If you need additionaly assistance, see the "How to obtain help" section of
(not 955430)

PS: Never, EVER use System Restore to "undo" an update!!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


sofla wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 1. To ENCEL - there is no way to uninstall a program when it is not
> recognized. As I stated before, the program looked like it was
> successfully
> installed but when viewing the update history it was not registered as
> installed. This is why Windows Update keeps wanting to install the same
> program over & over.
> 2. PA Bear - Yes I meant KB [954430]. It is listed as a "Security Update
> for
> Microsoft XML Core Services 4.0 Service Pack 2" which is why I called it a
> security update.
> 3. There are no error messages. Everything indicates that it has been
> successfully installed, yet it is not visible as an installed component &
> the Windows Updater continues to want to install it again.
> 4. No, Visat SP1 wa not preloaded I updated to it when it became
> available,
> no problems with the install.
> 5. Yes my subscription is current & I have all the latest
> versions/definitions/updates of all the programs I run. My main app is
> Norton 360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have been
> run as Full Scans in Safe Mode recently.
> 6. My computer came with NIS 2007 initially but have since updated to N360
> when subscription expired.
>
> "PA Bear [MS MVP]" wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
>> Thanks for beginning your own, new thread!
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Experiencing problems with windows update - it continues to want to
>>> install the latest security update (KB9544).<!--colorc--><!--/colorc-->
>>
>> Are you referring to KB954430? If so, it's not a security update.
>>
>> Are you getting any error messages when you attempt to install KB955430
>> and/or KB947821?
>>
>> Did Vista SP1 come preinstalled on your computer when you bought it?
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)?
>>
>> Has a Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>>
>> sofla wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> IE version 8
>>> Vista SP1
>>> Experiencing problems with windows update - it continues to want to
>>> install
>>> the latest security update (KB9544). I had 5 copies "successfully
>>> installed"
>>> though none of them showed up in the "Review Update" history.
>>> I re-booted several times with no remedy to the problem. I also tried
>>> the
>>> remedies in the knowledge base article. I ran my anti-virus,
>>> anti-malware,
>>> etc. programs.
>>> Finally I did a system restore to eliminate the installs.
>>> The Windows Updater icon still appears & wants me to install this
>>> update.
>>> Any suggestions other than asking it to ignore the update?
>>> Not sure if it's relevant but I also never got the update notice for
>>> sp2,
>>> &
>>> when I tred to install KB947821, thinking it might help, it hangs on
>>> installation. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Re: Windows update repeatedly successfully installs security updat

I know you are tyring to help but I am not a novice & am quite familiar with
the Norton Removal Tool which I ran before installing the latest version of
N360, so you are on the wrong track.

Also I have indicated that the files were not registered as installed
therefore they could not be 'uninstalled' & my only option was a System
Restore.

From what I have seen it appears that there is a problem with the latest
Windows Updater which was installedon 9/29 right before this problem occurred
& though you ask each of us to start a new thread they may well be related. I
posted because I thought the issue should be reported & was hoping that there
was a fix. Evidently there is not so unless you can come up with something
else I will thank you for your time & pop back occassionally to see if there
is a fix.

"PA Bear [MS MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
> > 6. My computer came with NIS 2007 initially but have since updated to N360
> > when subscription expired.<!--colorc--><!--/colorc-->
>
> Aha! You will want to print the following instructions:
>
> 1. After making certain you have a copy of your Product Key, uninstall N360,
> LiveUpdate and any Norton Add-ons via Control Panel | Programs | Uninstall a
> program (or Control Panel | Programs and Features, if using Classic view).
>
> 2. IMPORTANT! => Enable the Windows Firewall.
>
> NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
> browsing; reading email; chatting) except #3 through #5 below until N360 has
> been installed and fully updated!
>
> 3a. Download the Norton Removal Tool to your desktop:
>
>
> 3b. Right-click on the saved download and select Run as Administrator.
> Don't TOUCH your keyboard until the run completes, then reboot.
>
> 4. Using your Product Key, reinstall N360 & reboot.
>
> 5. Make certain that the Norton firewall is enabled and the Windows Firewall
> is disabled now.
>
> 6. Manually & repeatedly update N360 via LiveUpdate until you get a "no more
> updates" prompt.
>
> 7. Now try installing KB954430 again.
>
> If you need additionaly assistance, see the "How to obtain help" section of
> (not 955430)
>
> PS: Never, EVER use System Restore to "undo" an update!!
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> sofla wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > 1. To ENCEL - there is no way to uninstall a program when it is not
> > recognized. As I stated before, the program looked like it was
> > successfully
> > installed but when viewing the update history it was not registered as
> > installed. This is why Windows Update keeps wanting to install the same
> > program over & over.
> > 2. PA Bear - Yes I meant KB [954430]. It is listed as a "Security Update
> > for
> > Microsoft XML Core Services 4.0 Service Pack 2" which is why I called it a
> > security update.
> > 3. There are no error messages. Everything indicates that it has been
> > successfully installed, yet it is not visible as an installed component &
> > the Windows Updater continues to want to install it again.
> > 4. No, Visat SP1 wa not preloaded I updated to it when it became
> > available,
> > no problems with the install.
> > 5. Yes my subscription is current & I have all the latest
> > versions/definitions/updates of all the programs I run. My main app is
> > Norton 360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have been
> > run as Full Scans in Safe Mode recently.
> > 6. My computer came with NIS 2007 initially but have since updated to N360
> > when subscription expired.
> >
> > "PA Bear [MS MVP]" wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> Thanks for beginning your own, new thread!
> >>
> >>> Experiencing problems with windows update - it continues to want to
> >>> install the latest security update (KB9544).
> >>
> >> Are you referring to KB954430? If so, it's not a security update.
> >>
> >> Are you getting any error messages when you attempt to install KB955430
> >> and/or KB947821?
> >>
> >> Did Vista SP1 come preinstalled on your computer when you bought it?
> >>
> >> What anti-virus application or security suite is installed and is your
> >> subscription current? What anti-spyware applications (other than
> >> Defender)? What third-party firewall (if any)?
> >>
> >> Has a Norton or McAfee application ever been installed on this machine
> >> (e.g., a free-trial version that came preinstalled when you bought it)?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>
> >>
> >>
> >> sofla wrote:
> >>> IE version 8
> >>> Vista SP1
> >>> Experiencing problems with windows update - it continues to want to
> >>> install
> >>> the latest security update (KB9544). I had 5 copies "successfully
> >>> installed"
> >>> though none of them showed up in the "Review Update" history.
> >>> I re-booted several times with no remedy to the problem. I also tried
> >>> the
> >>> remedies in the knowledge base article. I ran my anti-virus,
> >>> anti-malware,
> >>> etc. programs.
> >>> Finally I did a system restore to eliminate the installs.
> >>> The Windows Updater icon still appears & wants me to install this
> >>> update.
> >>> Any suggestions other than asking it to ignore the update?
> >>> Not sure if it's relevant but I also never got the update notice for
> >>> sp2,
> >>> &
> >>> when I tred to install KB947821, thinking it might help, it hangs on
> >>> installation. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
>
> <!--colorc--><!--/colorc-->

 

Re: Windows update repeatedly successfully installs security updat

Did you mention that you'd run the removal tool? No.

Did I call you a novice? No, but if you used System Restore to "undo" an
update, you certainly qualify.

If by "Windows Updater" you mean the latest verion of WUAgent, installing or
not installing it has nothing to do with your now-many issues.

Good day to you, kind madame or sir, as the case may be.


sofla wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I know you are tyring to help but I am not a novice & am quite familiar
> with
> the Norton Removal Tool which I ran before installing the latest version
> of
> N360, so you are on the wrong track.
>
> Also I have indicated that the files were not registered as installed
> therefore they could not be 'uninstalled' & my only option was a System
> Restore.
>
> From what I have seen it appears that there is a problem with the latest
> Windows Updater which was installedon 9/29 right before this problem
> occurred & though you ask each of us to start a new thread they may well
> be
> related. I posted because I thought the issue should be reported & was
> hoping that there was a fix. Evidently there is not so unless you can come
> up with something else I will thank you for your time & pop back
> occassionally to see if there is a fix.
>
> "PA Bear [MS MVP]" wrote:
><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> 6. My computer came with NIS 2007 initially but have since updated to
>>> N360
>>> when subscription expired.<!--colorc--><!--/colorc-->
>>
>> Aha! You will want to print the following instructions:
>>
>> 1. After making certain you have a copy of your Product Key, uninstall
>> N360, LiveUpdate and any Norton Add-ons via Control Panel | Programs |
>> Uninstall a program (or Control Panel | Programs and Features, if using
>> Classic view).
>>
>> 2. IMPORTANT! => Enable the Windows Firewall.
>>
>> NB: You're "working without a net" now: Don't to ANYTHING else online
>> (e.g., browsing; reading email; chatting) except #3 through #5 below
>> until
>> N360 has been installed and fully updated!
>>
>> 3a. Download the Norton Removal Tool to your desktop:
>>
>>
>> 3b. Right-click on the saved download and select Run as Administrator.
>> Don't TOUCH your keyboard until the run completes, then reboot.
>>
>> 4. Using your Product Key, reinstall N360 & reboot.
>>
>> 5. Make certain that the Norton firewall is enabled and the Windows
>> Firewall is disabled now.
>>
>> 6. Manually & repeatedly update N360 via LiveUpdate until you get a "no
>> more updates" prompt.
>>
>> 7. Now try installing KB954430 again.
>>
>> If you need additionaly assistance, see the "How to obtain help" section
>> of
>> (not 955430)
>>
>> PS: Never, EVER use System Restore to "undo" an update!!
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> sofla wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> 1. To ENCEL - there is no way to uninstall a program when it is not
>>> recognized. As I stated before, the program looked like it was
>>> successfully
>>> installed but when viewing the update history it was not registered as
>>> installed. This is why Windows Update keeps wanting to install the same
>>> program over & over.
>>> 2. PA Bear - Yes I meant KB [954430]. It is listed as a "Security Update
>>> for
>>> Microsoft XML Core Services 4.0 Service Pack 2" which is why I called it
>>> a
>>> security update.
>>> 3. There are no error messages. Everything indicates that it has been
>>> successfully installed, yet it is not visible as an installed component
>>> &
>>> the Windows Updater continues to want to install it again.
>>> 4. No, Visat SP1 wa not preloaded I updated to it when it became
>>> available,
>>> no problems with the install.
>>> 5. Yes my subscription is current & I have all the latest
>>> versions/definitions/updates of all the programs I run. My main app is
>>> Norton 360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have
>>> been
>>> run as Full Scans in Safe Mode recently.
>>> 6. My computer came with NIS 2007 initially but have since updated to
>>> N360
>>> when subscription expired.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Thanks for beginning your own, new thread!
>>>>
>>>>> Experiencing problems with windows update - it continues to want to
>>>>> install the latest security update (KB9544).
>>>>
>>>> Are you referring to KB954430? If so, it's not a security update.
>>>>
>>>> Are you getting any error messages when you attempt to install KB955430
>>>> and/or KB947821?
>>>>
>>>> Did Vista SP1 come preinstalled on your computer when you bought it?
>>>>
>>>> What anti-virus application or security suite is installed and is your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)?
>>>>
>>>> Has a Norton or McAfee application ever been installed on this machine
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>>
>>>>
>>>> sofla wrote:
>>>>> IE version 8
>>>>> Vista SP1
>>>>> Experiencing problems with windows update - it continues to want to
>>>>> install
>>>>> the latest security update (KB9544). I had 5 copies "successfully
>>>>> installed"
>>>>> though none of them showed up in the "Review Update" history.
>>>>> I re-booted several times with no remedy to the problem. I also tried
>>>>> the
>>>>> remedies in the knowledge base article. I ran my anti-virus,
>>>>> anti-malware,
>>>>> etc. programs.
>>>>> Finally I did a system restore to eliminate the installs.
>>>>> The Windows Updater icon still appears & wants me to install this
>>>>> update.
>>>>> Any suggestions other than asking it to ignore the update?
>>>>> Not sure if it's relevant but I also never got the update notice for
>>>>> sp2,
>>>>> &
>>>>> when I tred to install KB947821, thinking it might help, it hangs on
>>>>> installation. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Re: Windows update repeatedly successfully installs security updat

sofla wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 1. To ENCEL - there is no way to uninstall a program when it is not
> recognized. As I stated before, the program looked like it was successfully
> installed but when viewing the update history it was not registered as
> installed. This is why Windows Update keeps wanting to install the same
> program over & over.<!--colorc--><!--/colorc-->

Windows Update doesn't use the update history; it looks directly at the system
files to determine which updates are needed. In the vast majority of cases if
WU says an update is needed it really is.

Have you tried downloading the update from the Microsoft Download Center and
installing it in Safe Mode?

Harry.
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 2. PA Bear - Yes I meant KB 955430. It is listed as a "Security Update for
> Microsoft XML Core Services 4.0 Service Pack 2" which is why I called it a
> security update.
> 3. There are no error messages. Everything indicates that it has been
> successfully installed, yet it is not visible as an installed component & the
> Windows Updater continues to want to install it again.
> 4. No, Visat SP1 wa not preloaded I updated to it when it became available,
> no problems with the install.
> 5. Yes my subscription is current & I have all the latest
> versions/definitions/updates of all the programs I run. My main app is Norton
> 360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have been run as
> Full Scans in Safe Mode recently.
> 6. My computer came with NIS 2007 initially but have since updated to N360
> when subscription expired.
>
> "PA Bear [MS MVP]" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
>> Thanks for beginning your own, new thread!
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Experiencing problems with windows update - it continues to want to
>>> install
>>> the latest security update (KB9544).<!--colorc--><!--/colorc-->
>> Are you referring to KB954430? If so, it's not a security update.
>>
>> Are you getting any error messages when you attempt to install KB955430
>> and/or KB947821?
>>
>> Did Vista SP1 come preinstalled on your computer when you bought it?
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than Defender)?
>> What third-party firewall (if any)?
>>
>> Has a Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>>
>> sofla wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> IE version 8
>>> Vista SP1
>>> Experiencing problems with windows update - it continues to want to
>>> install
>>> the latest security update (KB9544). I had 5 copies "successfully
>>> installed"
>>> though none of them showed up in the "Review Update" history.
>>> I re-booted several times with no remedy to the problem. I also tried the
>>> remedies in the knowledge base article. I ran my anti-virus, anti-malware,
>>> etc. programs.
>>> Finally I did a system restore to eliminate the installs.
>>> The Windows Updater icon still appears & wants me to install this update.
>>> Any suggestions other than asking it to ignore the update?
>>> Not sure if it's relevant but I also never got the update notice for sp2,
>>> &
>>> when I tred to install KB947821, thinking it might help, it hangs on
>>> installation.<!--colorc--><!--/colorc-->
>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Re: Windows update repeatedly successfully installs security updat

Thank you Harry for your advice. I searched for the download & came across
this article "http://support.microsoft.com/default.aspx/kb/954430" which had
a section describing my situation & referred me to
"http://support.microsoft.com/kb/941729/".
Even though it was for XP-based computers I thought I'd give it a try &
Voila! it worked.

I would not have gone searching again without your reminder to try
downloading directly from the Download Center - I had started to do that
earlier & then got distracted & forgot to re-visit this alternative.

Anyway it looks like the fix (at least for me) was the 941729 reference. It
may help others who are having similar problems.

I appreciate your clarification about the WU viewing the sytem files rather
than the update history, it helped me understand the continual reinstall
request.
And lastly, thank you for your professionalism. Both you & ENCEL were quite
helpful.



"Harry Johnston [MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> sofla wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > 1. To ENCEL - there is no way to uninstall a program when it is not
> > recognized. As I stated before, the program looked like it was successfully
> > installed but when viewing the update history it was not registered as
> > installed. This is why Windows Update keeps wanting to install the same
> > program over & over.<!--colorc--><!--/colorc-->
>
> Windows Update doesn't use the update history; it looks directly at the system
> files to determine which updates are needed. In the vast majority of cases if
> WU says an update is needed it really is.
>
> Have you tried downloading the update from the Microsoft Download Center and
> installing it in Safe Mode?
>
> Harry.
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > 2. PA Bear - Yes I meant KB 955430. It is listed as a "Security Update for
> > Microsoft XML Core Services 4.0 Service Pack 2" which is why I called it a
> > security update.
> > 3. There are no error messages. Everything indicates that it has been
> > successfully installed, yet it is not visible as an installed component & the
> > Windows Updater continues to want to install it again.
> > 4. No, Visat SP1 wa not preloaded I updated to it when it became available,
> > no problems with the install.
> > 5. Yes my subscription is current & I have all the latest
> > versions/definitions/updates of all the programs I run. My main app is Norton
> > 360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have been run as
> > Full Scans in Safe Mode recently.
> > 6. My computer came with NIS 2007 initially but have since updated to N360
> > when subscription expired.
> >
> > "PA Bear [MS MVP]" wrote:
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> Thanks for beginning your own, new thread!
> >>
> >>> Experiencing problems with windows update - it continues to want to
> >>> install
> >>> the latest security update (KB9544).
> >> Are you referring to KB954430? If so, it's not a security update.
> >>
> >> Are you getting any error messages when you attempt to install KB955430
> >> and/or KB947821?
> >>
> >> Did Vista SP1 come preinstalled on your computer when you bought it?
> >>
> >> What anti-virus application or security suite is installed and is your
> >> subscription current? What anti-spyware applications (other than Defender)?
> >> What third-party firewall (if any)?
> >>
> >> Has a Norton or McAfee application ever been installed on this machine
> >> (e.g., a free-trial version that came preinstalled when you bought it)?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>
> >>
> >>
> >> sofla wrote:
> >>> IE version 8
> >>> Vista SP1
> >>> Experiencing problems with windows update - it continues to want to
> >>> install
> >>> the latest security update (KB9544). I had 5 copies "successfully
> >>> installed"
> >>> though none of them showed up in the "Review Update" history.
> >>> I re-booted several times with no remedy to the problem. I also tried the
> >>> remedies in the knowledge base article. I ran my anti-virus, anti-malware,
> >>> etc. programs.
> >>> Finally I did a system restore to eliminate the installs.
> >>> The Windows Updater icon still appears & wants me to install this update.
> >>> Any suggestions other than asking it to ignore the update?
> >>> Not sure if it's relevant but I also never got the update notice for sp2,
> >>> &
> >>> when I tred to install KB947821, thinking it might help, it hangs on
> >>> installation.
> >><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->

 

Re: Windows update repeatedly successfully installs security updat

Congrats on RTFM.

sofla wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Thank you Harry for your advice. I searched for the download & came across
> this article "http://support.microsoft.com/default.aspx/kb/954430" which
> had
> a section describing my situation & referred me to
> "http://support.microsoft.com/kb/941729/".
> Even though it was for XP-based computers I thought I'd give it a try &
> Voila! it worked.
>
> I would not have gone searching again without your reminder to try
> downloading directly from the Download Center - I had started to do that
> earlier & then got distracted & forgot to re-visit this alternative.
>
> Anyway it looks like the fix (at least for me) was the 941729 reference.
> It
> may help others who are having similar problems.
>
> I appreciate your clarification about the WU viewing the sytem files
> rather
> than the update history, it helped me understand the continual reinstall
> request.
> And lastly, thank you for your professionalism. Both you & ENCEL were
> quite
> helpful.
>
>
>
> "Harry Johnston [MVP]" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> sofla wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> 1. To ENCEL - there is no way to uninstall a program when it is not
>>> recognized. As I stated before, the program looked like it was
>>> successfully installed but when viewing the update history it was not
>>> registered as installed. This is why Windows Update keeps wanting to
>>> install the same program over & over.<!--colorc--><!--/colorc-->
>>
>> Windows Update doesn't use the update history; it looks directly at the
>> system files to determine which updates are needed. In the vast majority
>> of cases if WU says an update is needed it really is.
>>
>> Have you tried downloading the update from the Microsoft Download Center
>> and installing it in Safe Mode?
>>
>> Harry.
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> 2. PA Bear - Yes I meant KB 955430. It is listed as a "Security Update
>>> for
>>> Microsoft XML Core Services 4.0 Service Pack 2" which is why I called it
>>> a
>>> security update.
>>> 3. There are no error messages. Everything indicates that it has been
>>> successfully installed, yet it is not visible as an installed component
>>> &
>>> the Windows Updater continues to want to install it again.
>>> 4. No, Visat SP1 wa not preloaded I updated to it when it became
>>> available, no problems with the install.
>>> 5. Yes my subscription is current & I have all the latest
>>> versions/definitions/updates of all the programs I run. My main app is
>>> Norton 360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have
>>> been
>>> run as Full Scans in Safe Mode recently.
>>> 6. My computer came with NIS 2007 initially but have since updated to
>>> N360
>>> when subscription expired.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Thanks for beginning your own, new thread!
>>>>
>>>>> Experiencing problems with windows update - it continues to want to
>>>>> install
>>>>> the latest security update (KB9544).
>>>> Are you referring to KB954430? If so, it's not a security update.
>>>>
>>>> Are you getting any error messages when you attempt to install KB955430
>>>> and/or KB947821?
>>>>
>>>> Did Vista SP1 come preinstalled on your computer when you bought it?
>>>>
>>>> What anti-virus application or security suite is installed and is your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)?
>>>>
>>>> Has a Norton or McAfee application ever been installed on this machine
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>>
>>>>
>>>> sofla wrote:
>>>>> IE version 8
>>>>> Vista SP1
>>>>> Experiencing problems with windows update - it continues to want to
>>>>> install
>>>>> the latest security update (KB9544). I had 5 copies "successfully
>>>>> installed"
>>>>> though none of them showed up in the "Review Update" history.
>>>>> I re-booted several times with no remedy to the problem. I also tried
>>>>> the remedies in the knowledge base article. I ran my anti-virus,
>>>>> anti-malware, etc. programs.
>>>>> Finally I did a system restore to eliminate the installs.
>>>>> The Windows Updater icon still appears & wants me to install this
>>>>> update. Any suggestions other than asking it to ignore the update?
>>>>> Not sure if it's relevant but I also never got the update notice for
>>>>> sp2, &
>>>>> when I tred to install KB947821, thinking it might help, it hangs on
>>>>> installation. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Re: Windows update repeatedly successfully installs security updat

sorry that you feel that it is necessary to be so rude. if the fix was that
obvious why didn't you suggest it?
hope that you can re-evaluate your reaction to my posts & be able to help
the next person objectively, without malice.

"PA Bear [MS MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Congrats on RTFM.
>
> sofla wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > Thank you Harry for your advice. I searched for the download & came across
> > this article "http://support.microsoft.com/default.aspx/kb/954430" which
> > had
> > a section describing my situation & referred me to
> > "http://support.microsoft.com/kb/941729/".
> > Even though it was for XP-based computers I thought I'd give it a try &
> > Voila! it worked.
> >
> > I would not have gone searching again without your reminder to try
> > downloading directly from the Download Center - I had started to do that
> > earlier & then got distracted & forgot to re-visit this alternative.
> >
> > Anyway it looks like the fix (at least for me) was the 941729 reference.
> > It
> > may help others who are having similar problems.
> >
> > I appreciate your clarification about the WU viewing the sytem files
> > rather
> > than the update history, it helped me understand the continual reinstall
> > request.
> > And lastly, thank you for your professionalism. Both you & ENCEL were
> > quite
> > helpful.
> >
> >
> >
> > "Harry Johnston [MVP]" wrote:
> ><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> sofla wrote:
> >>
> >>> 1. To ENCEL - there is no way to uninstall a program when it is not
> >>> recognized. As I stated before, the program looked like it was
> >>> successfully installed but when viewing the update history it was not
> >>> registered as installed. This is why Windows Update keeps wanting to
> >>> install the same program over & over.
> >>
> >> Windows Update doesn't use the update history; it looks directly at the
> >> system files to determine which updates are needed. In the vast majority
> >> of cases if WU says an update is needed it really is.
> >>
> >> Have you tried downloading the update from the Microsoft Download Center
> >> and installing it in Safe Mode?
> >>
> >> Harry.
> >>
> >>> 2. PA Bear - Yes I meant KB 955430. It is listed as a "Security Update
> >>> for
> >>> Microsoft XML Core Services 4.0 Service Pack 2" which is why I called it
> >>> a
> >>> security update.
> >>> 3. There are no error messages. Everything indicates that it has been
> >>> successfully installed, yet it is not visible as an installed component
> >>> &
> >>> the Windows Updater continues to want to install it again.
> >>> 4. No, Visat SP1 wa not preloaded I updated to it when it became
> >>> available, no problems with the install.
> >>> 5. Yes my subscription is current & I have all the latest
> >>> versions/definitions/updates of all the programs I run. My main app is
> >>> Norton 360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have
> >>> been
> >>> run as Full Scans in Safe Mode recently.
> >>> 6. My computer came with NIS 2007 initially but have since updated to
> >>> N360
> >>> when subscription expired.
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> Thanks for beginning your own, new thread!
> >>>>
> >>>>> Experiencing problems with windows update - it continues to want to
> >>>>> install
> >>>>> the latest security update (KB9544).
> >>>> Are you referring to KB954430? If so, it's not a security update.
> >>>>
> >>>> Are you getting any error messages when you attempt to install KB955430
> >>>> and/or KB947821?
> >>>>
> >>>> Did Vista SP1 come preinstalled on your computer when you bought it?
> >>>>
> >>>> What anti-virus application or security suite is installed and is your
> >>>> subscription current? What anti-spyware applications (other than
> >>>> Defender)? What third-party firewall (if any)?
> >>>>
> >>>> Has a Norton or McAfee application ever been installed on this machine
> >>>> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>
> >>>>
> >>>>
> >>>> sofla wrote:
> >>>>> IE version 8
> >>>>> Vista SP1
> >>>>> Experiencing problems with windows update - it continues to want to
> >>>>> install
> >>>>> the latest security update (KB9544). I had 5 copies "successfully
> >>>>> installed"
> >>>>> though none of them showed up in the "Review Update" history.
> >>>>> I re-booted several times with no remedy to the problem. I also tried
> >>>>> the remedies in the knowledge base article. I ran my anti-virus,
> >>>>> anti-malware, etc. programs.
> >>>>> Finally I did a system restore to eliminate the installs.
> >>>>> The Windows Updater icon still appears & wants me to install this
> >>>>> update. Any suggestions other than asking it to ignore the update?
> >>>>> Not sure if it's relevant but I also never got the update notice for
> >>>>> sp2, &
> >>>>> when I tred to install KB947821, thinking it might help, it hangs on
> >>>>> installation. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
>
> <!--colorc--><!--/colorc-->

 

Re: Windows update repeatedly successfully installs security updat

I did.

sofla wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> sorry that you feel that it is necessary to be so rude. if the fix was
> that
> obvious why didn't you suggest it?
> hope that you can re-evaluate your reaction to my posts & be able to help
> the next person objectively, without malice.
>
> "PA Bear [MS MVP]" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> Congrats on RTFM.
>>
>> sofla wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Thank you Harry for your advice. I searched for the download & came
>>> across
>>> this article "http://support.microsoft.com/default.aspx/kb/954430" which
>>> had
>>> a section describing my situation & referred me to
>>> "http://support.microsoft.com/kb/941729/".
>>> Even though it was for XP-based computers I thought I'd give it a try &
>>> Voila! it worked.
>>>
>>> I would not have gone searching again without your reminder to try
>>> downloading directly from the Download Center - I had started to do that
>>> earlier & then got distracted & forgot to re-visit this alternative.
>>>
>>> Anyway it looks like the fix (at least for me) was the 941729 reference.
>>> It
>>> may help others who are having similar problems.
>>>
>>> I appreciate your clarification about the WU viewing the sytem files
>>> rather
>>> than the update history, it helped me understand the continual reinstall
>>> request.
>>> And lastly, thank you for your professionalism. Both you & ENCEL were
>>> quite
>>> helpful.
>>>
>>>
>>>
>>> "Harry Johnston [MVP]" wrote:
>>>
>>>> sofla wrote:
>>>>
>>>>> 1. To ENCEL - there is no way to uninstall a program when it is not
>>>>> recognized. As I stated before, the program looked like it was
>>>>> successfully installed but when viewing the update history it was not
>>>>> registered as installed. This is why Windows Update keeps wanting to
>>>>> install the same program over & over.
>>>>
>>>> Windows Update doesn't use the update history; it looks directly at the
>>>> system files to determine which updates are needed. In the vast
>>>> majority
>>>> of cases if WU says an update is needed it really is.
>>>>
>>>> Have you tried downloading the update from the Microsoft Download
>>>> Center
>>>> and installing it in Safe Mode?
>>>>
>>>> Harry.
>>>>
>>>>> 2. PA Bear - Yes I meant KB 955430. It is listed as a "Security Update
>>>>> for
>>>>> Microsoft XML Core Services 4.0 Service Pack 2" which is why I called
>>>>> it
>>>>> a
>>>>> security update.
>>>>> 3. There are no error messages. Everything indicates that it has been
>>>>> successfully installed, yet it is not visible as an installed
>>>>> component
>>>>> &
>>>>> the Windows Updater continues to want to install it again.
>>>>> 4. No, Visat SP1 wa not preloaded I updated to it when it became
>>>>> available, no problems with the install.
>>>>> 5. Yes my subscription is current & I have all the latest
>>>>> versions/definitions/updates of all the programs I run. My main app is
>>>>> Norton 360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have
>>>>> been
>>>>> run as Full Scans in Safe Mode recently.
>>>>> 6. My computer came with NIS 2007 initially but have since updated to
>>>>> N360
>>>>> when subscription expired.
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>
>>>>>> Thanks for beginning your own, new thread!
>>>>>>
>>>>>>> Experiencing problems with windows update - it continues to want to
>>>>>>> install
>>>>>>> the latest security update (KB9544).
>>>>>> Are you referring to KB954430? If so, it's not a security update.
>>>>>>
>>>>>> Are you getting any error messages when you attempt to install
>>>>>> KB955430
>>>>>> and/or KB947821?
>>>>>>
>>>>>> Did Vista SP1 come preinstalled on your computer when you bought it?
>>>>>>
>>>>>> What anti-virus application or security suite is installed and is
>>>>>> your
>>>>>> subscription current? What anti-spyware applications (other than
>>>>>> Defender)? What third-party firewall (if any)?
>>>>>>
>>>>>> Has a Norton or McAfee application ever been installed on this
>>>>>> machine
>>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>>> it)?
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>
>>>>>>
>>>>>>
>>>>>> sofla wrote:
>>>>>>> IE version 8
>>>>>>> Vista SP1
>>>>>>> Experiencing problems with windows update - it continues to want to
>>>>>>> install
>>>>>>> the latest security update (KB9544). I had 5 copies "successfully
>>>>>>> installed"
>>>>>>> though none of them showed up in the "Review Update" history.
>>>>>>> I re-booted several times with no remedy to the problem. I also
>>>>>>> tried
>>>>>>> the remedies in the knowledge base article. I ran my anti-virus,
>>>>>>> anti-malware, etc. programs.
>>>>>>> Finally I did a system restore to eliminate the installs.
>>>>>>> The Windows Updater icon still appears & wants me to install this
>>>>>>> update. Any suggestions other than asking it to ignore the update?
>>>>>>> Not sure if it's relevant but I also never got the update notice
>>>>>>> for
>>>>>>> sp2, &
>>>>>>> when I tred to install KB947821, thinking it might help, it hangs on
>>>>>>> installation. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Re: Windows update repeatedly successfully installs security updat

On Oct 2, 6:05 pm, sofla <so...@discussions.microsoft.com> wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Thank you Harry for your advice. I searched for the download & came across
> this article "http://support.microsoft.com/default.aspx/kb/954430" which had
> a section describing my situation & referred me to
> "http://support.microsoft.com/kb/941729/".
> Even though it was for XP-based computers I thought I'd give it a try &
> Voila! it worked.
>
> I would not have gone searching again without your reminder to try
> downloading directly from the Download Center - I had started to do that
> earlier & then got distracted & forgot to re-visit this alternative.
>
> Anyway it looks like the fix (at least for me) was the 941729 reference. It
> may help others who are having similar problems.
>
> I appreciate your clarification about the WU viewing the sytem files rather
> than the update history, it helped me understand the continual reinstall
> request.
> And lastly, thank you for your professionalism. Both you & ENCEL were quite
> helpful.
>
>
>
> "Harry Johnston [MVP]" wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > sofla wrote:<!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > 1. To ENCEL - there is no way to uninstall a program when it is not
> > > recognized.  As I stated before, the program looked like it was successfully
> > > installed but when viewing the update history it was not registered as
> > > installed. This is why Windows Update keeps wanting to install the same
> > > program over & over.<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro-->
> > Windows Update doesn't use the update history; it looks directly at the system
> > files to determine which updates are needed.  In the vast majority of cases if
> > WU says an update is needed it really is.<!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro-->
> > Have you tried downloading the update from the Microsoft Download Center and
> > installing it in Safe Mode?<!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro-->
> >    Harry.<!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > 2. PA Bear - Yes I meant KB 955430. It is listed as a "Security Update for
> > > Microsoft XML Core Services 4.0 Service Pack 2" which is why I called it a
> > > security update.
> > > 3. There are no error messages. Everything indicates that it has been
> > > successfully installed, yet it is not visible as an installed component & the
> > > Windows Updater continues to want to install it again.
> > > 4. No, Visat SP1 wa not preloaded I updated to it when it became available,
> > > no problems with the install.
> > > 5. Yes my subscription is current & I have all the latest
> > > versions/definitions/updates of all the programs I run. My main app is Norton
> > > 360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have been run as
> > > Full Scans in Safe Mode recently.
> > > 6. My computer came with NIS 2007 initially but have since updated to N360
> > > when subscription expired.<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > "PA Bear [MSMVP]" wrote:<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > >> Thanks for beginning your own, new thread!<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > >>> Experiencing problems with windows update - it continues to want to
> > >>> install
> > >>> the latest security update (KB9544).
> > >> Are you referring toKB954430?  If so, it's not a security update.<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > >> Are you getting any error messages when you attempt to install KB955430
> > >> and/or KB947821?<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > >> Did Vista SP1 come preinstalled on your computer when you bought it?<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > >> What anti-virus application or security suite is installed and is your
> > >> subscription current?  What anti-spyware applications (other than Defender)?
> > >> What third-party firewall (if any)?<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > >> Has a Norton or McAfee application ever been installed on this machine
> > >> (e.g., a free-trial version that came preinstalled when you bought it)?
> > >> --
> > >> ~Robear Dyer (PA Bear)
> > >> MSMVP-IE, Mail, Security, Windows Client - since 2002
> > >><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > >> sofla wrote:
> > >>> IE version 8
> > >>> Vista SP1
> > >>> Experiencing problems with windows update - it continues to want to
> > >>> install
> > >>> the latest security update (KB9544). I had 5 copies "successfully
> > >>> installed"
> > >>> though none of them showed up in the "Review Update" history.
> > >>> I re-booted several times with no remedy to the problem. I also tried the
> > >>> remedies in the knowledge base article. I ran my anti-virus, anti-malware,
> > >>> etc. programs.
> > >>> Finally I did a system restore to eliminate the installs.
> > >>> The Windows Updater icon still appears & wants me to install this update.
> > >>> Any suggestions other than asking it to ignore the update?
> > >>> Not sure if it's relevant but  I also never got the update notice for sp2,
> > >>> &
> > >>> when I tred to install KB947821, thinking it might help, it hangs on
> > >>> installation.- Hide quoted text -<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
>
> - Show quoted text -<!--colorc--><!--/colorc-->

the 941729 reference worked for me. This 'update' ran 312 times from
12/2008 to 10/2009. Thanks Microsoft