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Windows update mess

Discussion in 'Windows Security' started by Annie Woughman, Aug 15, 2009.

  1. I couldn't find a newsgroup that was English Windows updates, so since most
    updates involve security issues I guess I will vent here. This is the
    second time in about two months that my Vista Home Premium 32 bit desktop
    computer has been stuck in Update hell. It was perfectly fine all day
    yesterday and then when I started it this morning, it went to the green and
    blue screen "Configuring Updates State 3 of 3 0% complete Do not turn off
    your computer" and then it restarts, only to return to that exact same
    screen. After watching it do that at least six times I finally turned it
    off. It took me about 14 more tries to get to start in a "safe" or "repair"
    mode which it is in now, still being "repaired." That was two hours ago.
    When this happened last time it was at the exact same point with the 3 of 3
    screen. It seems that the only solution to this would be to turn off
    automatice updates and check for them and install them when my computer is
    not coming out of a cold start. Has anyone else had this problem and does
    anyone have a better solution to avoid this than turning off automatice
    updates?
     
  2. Jim

    Jim Guest

    On Sat, 15 Aug 2009 12:42:23 -0700, "Annie Woughman"
    <anniewoughman@hotmail.com> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    >I couldn't find a newsgroup that was English Windows updates, so since most
    >updates involve security issues I guess I will vent here. This is the
    >second time in about two months that my Vista Home Premium 32 bit desktop
    >computer has been stuck in Update hell. It was perfectly fine all day
    >yesterday and then when I started it this morning, it went to the green and
    >blue screen "Configuring Updates State 3 of 3 0% complete Do not turn off
    >your computer" and then it restarts, only to return to that exact same
    >screen. After watching it do that at least six times I finally turned it
    >off. It took me about 14 more tries to get to start in a "safe" or "repair"
    >mode which it is in now, still being "repaired." That was two hours ago.
    >When this happened last time it was at the exact same point with the 3 of 3
    >screen. It seems that the only solution to this would be to turn off
    >automatice updates and check for them and install them when my computer is
    >not coming out of a cold start. Has anyone else had this problem and does
    >anyone have a better solution to avoid this than turning off automatice
    >updates? <!--colorc--><!--/colorc-->

    Updates came out Tuesday . ( Usually ) .
     
  3. Bill Daggett

    Bill Daggett Guest

    "Annie Woughman" <anniewoughman@hotmail.com> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >I couldn't find a newsgroup that was English Windows updates, <!--colorc--><!--/colorc-->

    I'll crosspost this to microsoft.public.windowsupdate (it's English)
    to get you started.

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >so since most
    >updates involve security issues I guess I will vent here. This is the
    >second time in about two months that my Vista Home Premium 32 bit desktop
    >computer has been stuck in Update hell. It was perfectly fine all day
    >yesterday and then when I started it this morning, it went to the green and
    >blue screen "Configuring Updates State 3 of 3 0% complete Do not turn off
    >your computer" and then it restarts, only to return to that exact same
    >screen. After watching it do that at least six times I finally turned it
    >off. It took me about 14 more tries to get to start in a "safe" or "repair"
    >mode which it is in now, still being "repaired." That was two hours ago.
    >When this happened last time it was at the exact same point with the 3 of 3
    >screen. It seems that the only solution to this would be to turn off
    >automatice updates and check for them and install them when my computer is
    >not coming out of a cold start. Has anyone else had this problem and does
    >anyone have a better solution to avoid this than turning off automatice
    >updates? <!--colorc--><!--/colorc-->
     
  4. "Bill Daggett" <Daggett@wmunny.invalid> wrote in message
    news:ic8e85lde1m2k38jh30qfs9c36048td9t0@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > "Annie Woughman" <anniewoughman@hotmail.com> wrote:
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >>I couldn't find a newsgroup that was English Windows updates,<!--colorc--><!--/colorc-->
    >
    > I'll crosspost this to microsoft.public.windowsupdate (it's English)
    > to get you started.
    >
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >>so since most
    >>updates involve security issues I guess I will vent here. This is the
    >>second time in about two months that my Vista Home Premium 32 bit desktop
    >>computer has been stuck in Update hell. It was perfectly fine all day
    >>yesterday and then when I started it this morning, it went to the green
    >>and
    >>blue screen "Configuring Updates State 3 of 3 0% complete Do not turn off
    >>your computer" and then it restarts, only to return to that exact same
    >>screen. After watching it do that at least six times I finally turned it
    >>off. It took me about 14 more tries to get to start in a "safe" or
    >>"repair"
    >>mode which it is in now, still being "repaired." That was two hours ago.
    >>When this happened last time it was at the exact same point with the 3 of
    >>3
    >>screen. It seems that the only solution to this would be to turn off
    >>automatice updates and check for them and install them when my computer is
    >>not coming out of a cold start. Has anyone else had this problem and does
    >>anyone have a better solution to avoid this than turning off automatice
    >>updates?<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

    Thank you. It took some searching to find this group. I was looking for
    windows.update. The dot changes spot in the alphabetical arrangement.
    ANYWAY--my machine is still running in repair mode. It is a good thing this
    isn't my only computer--it has been down all day trying to clean up the mess
    caused by the stupid update. I would like some advice on how to avoid
    further disasters with these updates.
     
  5. Are you currently running Vista, Vista SP1, or Vista SP2, Annie? If Vista
    SP1, did the computer come with Vista SP1 preinstalled?

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on this
    machine (e.g., a free-trial version that came preinstalled when you bought
    it)?

    Moving on...

    Description of the Windows Vista and Windows Server 2008 installation
    software feature update released April 28, 2009:


    Has KB955430 been installed yet?

    Have you tried Method 3 in
    ?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > "Annie Woughman" <anniewoughman@hotmail.com> wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> ...This is the
    >> second time in about two months that my Vista Home Premium 32 bit desktop
    >> computer has been stuck in Update hell. It was perfectly fine all day
    >> yesterday and then when I started it this morning, it went to the green
    >> and
    >> blue screen "Configuring Updates State 3 of 3 0% complete Do not turn off
    >> your computer" and then it restarts, only to return to that exact same
    >> screen. After watching it do that at least six times I finally turned it
    >> off. It took me about 14 more tries to get to start in a "safe" or
    >> "repair" mode which it is in now, still being "repaired." That was two
    >> hours ago. When this happened last time it was at the exact same point
    >> with the 3 of 3 screen. It seems that the only solution to this would be
    >> to turn off automatice updates and check for them and install them when
    >> my
    >> computer is not coming out of a cold start. Has anyone else had this
    >> problem and does anyone have a better solution to avoid this than turning
    >> off automatice updates? <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  6. "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:e7a%238EgHKHA.1340@TK2MSFTNGP05.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Are you currently running Vista, Vista SP1, or Vista SP2, Annie? If Vista
    > SP1, did the computer come with Vista SP1 preinstalled?<!--colorc--><!--/colorc-->

    Since I have spent the last 12 hours reinstalling everything on this
    computer, it took me a while to get back to this. I have had easier
    recoveries from a virus infestation that this stinking update. So, it looks
    like I just have Vista, no SP's,--when I view the basic information about my
    computer--it simply says Vista Home Premium. I am just totally appalled
    that MS would release something that had so much damage potential.
    Basically that update rendered my computer worthless--it could not break
    free of the "loop" it was thrown into once that update was downloaded. If
    there are KB articles written about this particular problem, I know I am not
    alone. I consider myself fairly computer literate for an amature--I was
    able to do a recovery and reinstall my system but I resent that it was
    necessary. What about the poor newbies that end up having to take their
    machines to a repair shop to get it fixed? The two articles that I printed
    out explaining this particular problem and the "fix" don't look anything to
    be attempted by greenies either. I haven't had time to study them--I've
    been a little busy. At this point I have my machine set so it cannot
    automatically download any updates without my OK.

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than
    > Defender)? What third-party firewall (if any)?<!--colorc--><!--/colorc-->

    F-Secure anti-virus with a firewall plus a linksys wireless router
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Has a(another) Norton or McAfee application ever been installed on this
    > machine (e.g., a free-trial version that came preinstalled when you bought
    > it)?<!--colorc--><!--/colorc-->

    Norton--it was the first thing to go before I installed anything else. (this
    time too)
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Moving on...
    >
    > Description of the Windows Vista and Windows Server 2008 installation
    > software feature update released April 28, 2009:
    >
    >
    > Has KB955430 been installed yet?<!--colorc--><!--/colorc-->

    At this point I have no way of knowing if it was installed before, but it
    isn't on there now.<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Have you tried Method 3 in
    ?<!--colorc--><!--/colorc-->

    Haven't had the chance--I have the article printed out, but once my computer
    was "in the loop" it was a little late for that. Oh, and BTW, this article
    is dated October 2008. I have kept my computer updated religiously, why
    haven't I run into this sooner? I did have a similar event a while back
    with the same stall message, but it came out of it and finished the update.

    Anyway, at this point I am thoroughly sick of staring at this screen and
    totally outraged at MS for dropping bombs like that one on my computer.
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >

    >
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >> "Annie Woughman" <anniewoughman@hotmail.com> wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> ...This is the
    >>> second time in about two months that my Vista Home Premium 32 bit
    >>> desktop
    >>> computer has been stuck in Update hell. It was perfectly fine all day
    >>> yesterday and then when I started it this morning, it went to the green
    >>> and
    >>> blue screen "Configuring Updates State 3 of 3 0% complete Do not turn
    >>> off
    >>> your computer" and then it restarts, only to return to that exact same
    >>> screen. After watching it do that at least six times I finally turned
    >>> it
    >>> off. It took me about 14 more tries to get to start in a "safe" or
    >>> "repair" mode which it is in now, still being "repaired." That was two
    >>> hours ago. When this happened last time it was at the exact same point
    >>> with the 3 of 3 screen. It seems that the only solution to this would
    >>> be
    >>> to turn off automatice updates and check for them and install them when
    >>> my
    >>> computer is not coming out of a cold start. Has anyone else had this
    >>> problem and does anyone have a better solution to avoid this than
    >>> turning
    >>> off automatice updates?<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  7. > I have spent the last 12 hours reinstalling everything on this<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > computer<!--colorc--><!--/colorc-->

    Did you reinstall Windows, too? Did you do a Repair Install (AKA an
    In-place Upgrade) or did you format & do a clean install?
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I have had easier recoveries from a virus infestation<!--colorc--><!--/colorc-->

    You've had "a virus infestation"? How did you "recover" from it?

    Was the F-Secure suite installed when the computer got infested? Is it
    installed now and is your subscription current now?
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Norton...was the first thing to go before I installed anything else. (this
    > time too)<!--colorc--><!--/colorc-->

    Had you ever run the Norton Removal Tool? Have you run the removal tool
    since you "reinstalled everything"?

    If you've just reinstalled Vista, KB955430 won't be installed.
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > KB949358 is dated October 2008.<!--colorc--><!--/colorc-->

    Well, it's primarily for computers running Vista (no Service Packs) and we
    didn't know if you were running Vista, Vista SP1, or Vista SP2. And even if
    Vista SP1 was installed, Method 3 might've been the fix for that
    "Configuring Updates State 3 of 3 0% complete" error anyway.
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Anyway, at this point I am thoroughly sick of staring at this screen and
    > totally outraged at MS for dropping bombs like that one on my computer.<!--colorc--><!--/colorc-->

    I have a hunch that your "virus infestation" was the culprit, Annie, not the
    updates.


    Annie Woughman wrote:<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> Are you currently running Vista, Vista SP1, or Vista SP2, Annie? If
    >> Vista
    >> SP1, did the computer come with Vista SP1 preinstalled?<!--colorc--><!--/colorc-->
    >
    > Since I have spent the last 12 hours reinstalling everything on this
    > computer, it took me a while to get back to this. I have had easier
    > recoveries from a virus infestation that this stinking update. So, it
    > looks
    > like I just have Vista, no SP's,--when I view the basic information about
    > my
    > computer--it simply says Vista Home Premium. I am just totally appalled
    > that MS would release something that had so much damage potential.
    > Basically that update rendered my computer worthless--it could not break
    > free of the "loop" it was thrown into once that update was downloaded. If
    > there are KB articles written about this particular problem, I know I am
    > not
    > alone. I consider myself fairly computer literate for an amature--I was
    > able to do a recovery and reinstall my system but I resent that it was
    > necessary. What about the poor newbies that end up having to take their
    > machines to a repair shop to get it fixed? The two articles that I
    > printed
    > out explaining this particular problem and the "fix" don't look anything
    > to
    > be attempted by greenies either. I haven't had time to study them--I've
    > been a little busy. At this point I have my machine set so it cannot
    > automatically download any updates without my OK.
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)?<!--colorc--><!--/colorc-->
    >
    > F-Secure anti-virus with a firewall plus a linksys wireless router
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >> Has a(another) Norton or McAfee application ever been installed on this
    >> machine (e.g., a free-trial version that came preinstalled when you
    >> bought
    >> it)?<!--colorc--><!--/colorc-->
    >
    > Norton--it was the first thing to go before I installed anything else.
    > (this
    > time too)
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >> Moving on...
    >>
    >> Description of the Windows Vista and Windows Server 2008 installation
    >> software feature update released April 28, 2009:
    >>
    >>
    >> Has KB955430 been installed yet?<!--colorc--><!--/colorc-->
    >
    > At this point I have no way of knowing if it was installed before, but it
    > isn't on there now.<!--coloro:green--><span style="color:green <!--/coloro-->
    >>
    >> Have you tried Method 3 in
    ?<!--colorc--><!--/colorc-->
    >
    > Haven't had the chance--I have the article printed out, but once my
    > computer
    > was "in the loop" it was a little late for that. Oh, and BTW, this
    > article
    > is dated October 2008. I have kept my computer updated religiously, why
    > haven't I run into this sooner? I did have a similar event a while back
    > with the same stall message, but it came out of it and finished the
    > update.
    >
    > Anyway, at this point I am thoroughly sick of staring at this screen and
    > totally outraged at MS for dropping bombs like that one on my computer.
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> "Annie Woughman" <anniewoughman@hotmail.com> wrote:
    >>>> ...This is the
    >>>> second time in about two months that my Vista Home Premium 32 bit
    >>>> desktop
    >>>> computer has been stuck in Update hell. It was perfectly fine all day
    >>>> yesterday and then when I started it this morning, it went to the green
    >>>> and
    >>>> blue screen "Configuring Updates State 3 of 3 0% complete Do not turn
    >>>> off
    >>>> your computer" and then it restarts, only to return to that exact same
    >>>> screen. After watching it do that at least six times I finally turned
    >>>> it
    >>>> off. It took me about 14 more tries to get to start in a "safe" or
    >>>> "repair" mode which it is in now, still being "repaired." That was two
    >>>> hours ago. When this happened last time it was at the exact same point
    >>>> with the 3 of 3 screen. It seems that the only solution to this would
    >>>> be
    >>>> to turn off automatice updates and check for them and install them when
    >>>> my
    >>>> computer is not coming out of a cold start. Has anyone else had this
    >>>> problem and does anyone have a better solution to avoid this than
    >>>> turning
    >>>> off automatice updates? <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  8. "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:u7wJ4MwHKHA.4316@TK2MSFTNGP04.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> I have spent the last 12 hours reinstalling everything on this
    >> computer<!--colorc--><!--/colorc-->
    >
    > Did you reinstall Windows, too? Did you do a Repair Install (AKA an
    > In-place Upgrade) or did you format & do a clean install?<!--colorc--><!--/colorc-->

    I had to use the recovery disk and reformat and reinstall, so yes I had to
    reinstall Windows. None of the repair options were working.
    <!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> I have had easier recoveries from a virus infestation<!--colorc--><!--/colorc-->
    >
    > You've had "a virus infestation"? How did you "recover" from it?<!--colorc--><!--/colorc-->

    Yes, but not on this computer--an XP model. My 12 year old clicked yes on
    the Anti-virus 2008 thing. I had to do a complete reformat and
    reinstallation. (We have three desktops, two of which are XP and one is a
    Vista as well as three laptops--all of which run Vista 64 bit.)<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Was the F-Secure suite installed when the computer got infested? Is it
    > installed now and is your subscription current now?<!--colorc--><!--/colorc-->

    Nope, that machine had AVG Free on it, but it can't help too much when
    someone gives the virus "permision" to install itelf. I have F-Secure on my
    Vista machine and yes it is (and was) current and my 12 yo isn't allowed
    anywhere near it.
    <!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> Norton...was the first thing to go before I installed anything else.
    >> (this
    >> time too)<!--colorc--><!--/colorc-->
    >
    > Had you ever run the Norton Removal Tool? Have you run the removal tool
    > since you "reinstalled everything"?<!--colorc--><!--/colorc-->

    Never heard of it. Just went in and promptly uninstalled it before adding
    anything.
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > If you've just reinstalled Vista, KB955430 won't be installed.<!--colorc--><!--/colorc-->

    However, I did install KB937287 last night by the download method mentioned
    in the stuff I printed out. That particular update must have been there
    before my little disaster with the other update because I wasn't able to
    re-install IE 8 until I had done so and IE 8 had been running on my machine
    for several weeks. So, I still don't know exactly which update trashed my
    machine.
    <!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> KB949358 is dated October 2008.<!--colorc--><!--/colorc-->
    >
    > Well, it's primarily for computers running Vista (no Service Packs) and we
    > didn't know if you were running Vista, Vista SP1, or Vista SP2. And even
    > if Vista SP1 was installed, Method 3 might've been the fix for that
    > "Configuring Updates State 3 of 3 0% complete" error anyway.
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >> Anyway, at this point I am thoroughly sick of staring at this screen and
    >> totally outraged at MS for dropping bombs like that one on my computer.<!--colorc--><!--/colorc-->
    >
    > I have a hunch that your "virus infestation" was the culprit, Annie, not
    > the updates.<!--colorc--><!--/colorc-->

    No, it wasn't--like I said--different machines. I just used the virus
    infestation as an example of some of the things I have dealt with over the
    years as a PC user. All of my computer experience has been "self-taught" on
    our home network since we got our first Packard Bell back in the 90's. My
    whole rant was based on the fact that one of the worst disasters I've ever
    dealt with was caused by the very institution that is supposed to be helping
    the whole PC experience be a better one--Microsoft. And, I definitely am
    not here to bash MS, I love their products and I love these newsgroups--I
    have used them over the years to learn how to do stuff (Like "Carolyn's 34
    steps to set up a network" back in the days of wired networking). I am just
    concerned that there is such a potential hazard being downloaded as an
    update and causing users so much grief. I'm just thankful this happened at
    a time when I didn't have a big project going that couldn't wait on a
    two-day computer fix.<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Annie Woughman wrote:<!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Are you currently running Vista, Vista SP1, or Vista SP2, Annie? If
    >>> Vista
    >>> SP1, did the computer come with Vista SP1 preinstalled?<!--colorc--><!--/colorc-->
    >>
    >> Since I have spent the last 12 hours reinstalling everything on this
    >> computer, it took me a while to get back to this. I have had easier
    >> recoveries from a virus infestation that this stinking update. So, it
    >> looks
    >> like I just have Vista, no SP's,--when I view the basic information about
    >> my
    >> computer--it simply says Vista Home Premium. I am just totally appalled
    >> that MS would release something that had so much damage potential.
    >> Basically that update rendered my computer worthless--it could not break
    >> free of the "loop" it was thrown into once that update was downloaded.
    >> If
    >> there are KB articles written about this particular problem, I know I am
    >> not
    >> alone. I consider myself fairly computer literate for an amature--I was
    >> able to do a recovery and reinstall my system but I resent that it was
    >> necessary. What about the poor newbies that end up having to take their
    >> machines to a repair shop to get it fixed? The two articles that I
    >> printed
    >> out explaining this particular problem and the "fix" don't look anything
    >> to
    >> be attempted by greenies either. I haven't had time to study them--I've
    >> been a little busy. At this point I have my machine set so it cannot
    >> automatically download any updates without my OK.
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> What anti-virus application or security suite is installed and is your
    >>> subscription current? What anti-spyware applications (other than
    >>> Defender)? What third-party firewall (if any)?<!--colorc--><!--/colorc-->
    >>
    >> F-Secure anti-virus with a firewall plus a linksys wireless router
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Has a(another) Norton or McAfee application ever been installed on this
    >>> machine (e.g., a free-trial version that came preinstalled when you
    >>> bought
    >>> it)?<!--colorc--><!--/colorc-->
    >>
    >> Norton--it was the first thing to go before I installed anything else.
    >> (this
    >> time too)
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Moving on...
    >>>
    >>> Description of the Windows Vista and Windows Server 2008 installation
    >>> software feature update released April 28, 2009:
    >>>
    >>>
    >>> Has KB955430 been installed yet?<!--colorc--><!--/colorc-->
    >>
    >> At this point I have no way of knowing if it was installed before, but it
    >> isn't on there now.<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>>
    >>> Have you tried Method 3 in
    ?<!--colorc--><!--/colorc-->
    >>
    >> Haven't had the chance--I have the article printed out, but once my
    >> computer
    >> was "in the loop" it was a little late for that. Oh, and BTW, this
    >> article
    >> is dated October 2008. I have kept my computer updated religiously, why
    >> haven't I run into this sooner? I did have a similar event a while back
    >> with the same stall message, but it came out of it and finished the
    >> update.
    >>
    >> Anyway, at this point I am thoroughly sick of staring at this screen and
    >> totally outraged at MS for dropping bombs like that one on my computer.
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>>> "Annie Woughman" <anniewoughman@hotmail.com> wrote:
    >>>>> ...This is the
    >>>>> second time in about two months that my Vista Home Premium 32 bit
    >>>>> desktop
    >>>>> computer has been stuck in Update hell. It was perfectly fine all day
    >>>>> yesterday and then when I started it this morning, it went to the
    >>>>> green
    >>>>> and
    >>>>> blue screen "Configuring Updates State 3 of 3 0% complete Do not turn
    >>>>> off
    >>>>> your computer" and then it restarts, only to return to that exact same
    >>>>> screen. After watching it do that at least six times I finally turned
    >>>>> it
    >>>>> off. It took me about 14 more tries to get to start in a "safe" or
    >>>>> "repair" mode which it is in now, still being "repaired." That was
    >>>>> two
    >>>>> hours ago. When this happened last time it was at the exact same point
    >>>>> with the 3 of 3 screen. It seems that the only solution to this would
    >>>>> be
    >>>>> to turn off automatice updates and check for them and install them
    >>>>> when
    >>>>> my
    >>>>> computer is not coming out of a cold start. Has anyone else had this
    >>>>> problem and does anyone have a better solution to avoid this than
    >>>>> turning
    >>>>> off automatice updates?<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  9. Robert Miles

    Robert Miles Guest

    Are you aware that many antivirus programs don't even try
    to check for spyware, even though spyware can cause
    about the same problems as viruses? In case you need
    a separate antispyware program, here are the three I
    currently use on one of my computers (free versions):

    Spybot - Search & Destroy


    Windows Defender


    Malwarebytes


    If you need the Norton Removal Tool to finish the rather
    inadequate uninstall procedure for a Norton antivirus
    program, see here:

    Download and run the Norton Removal Tool


    However, I've seen on the microsoft.public.windows.vista.mail
    newsgroup that the 2009 version of Norton Internet Security
    is probably finally free of the problems that slowly corrupted
    the Windows Mail database for earlier Norton versions, so I'm
    currently trying it on my other two computers. It includes
    spyware detection. I don't have much information yet about
    whether this version is free of the other problems with Norton
    antivirus programs, but I haven't seen such a problem yet.

    Robert Miles

    "Annie Woughman" <anniewoughman@hotmail.com> wrote in message
    news:5A8C3E66-C4EF-48CD-9FBA-016E9B44C955@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    > news:u7wJ4MwHKHA.4316@TK2MSFTNGP04.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> I have spent the last 12 hours reinstalling everything on this
    >>> computer<!--colorc--><!--/colorc-->
    >>
    >> Did you reinstall Windows, too? Did you do a Repair Install (AKA an
    >> In-place Upgrade) or did you format & do a clean install?<!--colorc--><!--/colorc-->
    >
    > I had to use the recovery disk and reformat and reinstall, so yes I had to
    > reinstall Windows. None of the repair options were working.
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> I have had easier recoveries from a virus infestation<!--colorc--><!--/colorc-->
    >>
    >> You've had "a virus infestation"? How did you "recover" from it?<!--colorc--><!--/colorc-->
    >
    > Yes, but not on this computer--an XP model. My 12 year old clicked yes on
    > the Anti-virus 2008 thing. I had to do a complete reformat and
    > reinstallation. (We have three desktops, two of which are XP and one is a
    > Vista as well as three laptops--all of which run Vista 64 bit.)<!--coloro:green--><span style="color:green <!--/coloro-->
    >>
    >> Was the F-Secure suite installed when the computer got infested? Is it
    >> installed now and is your subscription current now?<!--colorc--><!--/colorc-->
    >
    > Nope, that machine had AVG Free on it, but it can't help too much when
    > someone gives the virus "permision" to install itelf. I have F-Secure on
    > my Vista machine and yes it is (and was) current and my 12 yo isn't
    > allowed anywhere near it.
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Norton...was the first thing to go before I installed anything else.
    >>> (this
    >>> time too)<!--colorc--><!--/colorc-->
    >>
    >> Had you ever run the Norton Removal Tool? Have you run the removal tool
    >> since you "reinstalled everything"?<!--colorc--><!--/colorc-->
    >
    > Never heard of it. Just went in and promptly uninstalled it before adding
    > anything.
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >> If you've just reinstalled Vista, KB955430 won't be installed.<!--colorc--><!--/colorc-->
    >
    > However, I did install KB937287 last night by the download method
    > mentioned in the stuff I printed out. That particular update must have
    > been there before my little disaster with the other update because I
    > wasn't able to re-install IE 8 until I had done so and IE 8 had been
    > running on my machine for several weeks. So, I still don't know exactly
    > which update trashed my machine.
    ><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> KB949358 is dated October 2008.<!--colorc--><!--/colorc-->
    >>
    >> Well, it's primarily for computers running Vista (no Service Packs) and
    >> we didn't know if you were running Vista, Vista SP1, or Vista SP2. And
    >> even if Vista SP1 was installed, Method 3 might've been the fix for that
    >> "Configuring Updates State 3 of 3 0% complete" error anyway.
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Anyway, at this point I am thoroughly sick of staring at this screen and
    >>> totally outraged at MS for dropping bombs like that one on my computer.<!--colorc--><!--/colorc-->
    >>
    >> I have a hunch that your "virus infestation" was the culprit, Annie, not
    >> the updates.<!--colorc--><!--/colorc-->
    >
    > No, it wasn't--like I said--different machines. I just used the virus
    > infestation as an example of some of the things I have dealt with over the
    > years as a PC user. All of my computer experience has been "self-taught"
    > on our home network since we got our first Packard Bell back in the 90's.
    > My whole rant was based on the fact that one of the worst disasters I've
    > ever dealt with was caused by the very institution that is supposed to be
    > helping the whole PC experience be a better one--Microsoft. And, I
    > definitely am not here to bash MS, I love their products and I love these
    > newsgroups--I have used them over the years to learn how to do stuff (Like
    > "Carolyn's 34 steps to set up a network" back in the days of wired
    > networking). I am just concerned that there is such a potential hazard
    > being downloaded as an update and causing users so much grief. I'm just
    > thankful this happened at a time when I didn't have a big project going
    > that couldn't wait on a two-day computer fix.<!--coloro:green--><span style="color:green <!--/coloro-->
    >>
    >> Annie Woughman wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>>> Are you currently running Vista, Vista SP1, or Vista SP2, Annie? If
    >>>> Vista
    >>>> SP1, did the computer come with Vista SP1 preinstalled?
    >>>
    >>> Since I have spent the last 12 hours reinstalling everything on this
    >>> computer, it took me a while to get back to this. I have had easier
    >>> recoveries from a virus infestation that this stinking update. So, it
    >>> looks
    >>> like I just have Vista, no SP's,--when I view the basic information
    >>> about my
    >>> computer--it simply says Vista Home Premium. I am just totally appalled
    >>> that MS would release something that had so much damage potential.
    >>> Basically that update rendered my computer worthless--it could not break
    >>> free of the "loop" it was thrown into once that update was downloaded.
    >>> If
    >>> there are KB articles written about this particular problem, I know I am
    >>> not
    >>> alone. I consider myself fairly computer literate for an amature--I was
    >>> able to do a recovery and reinstall my system but I resent that it was
    >>> necessary. What about the poor newbies that end up having to take their
    >>> machines to a repair shop to get it fixed? The two articles that I
    >>> printed
    >>> out explaining this particular problem and the "fix" don't look anything
    >>> to
    >>> be attempted by greenies either. I haven't had time to study them--I've
    >>> been a little busy. At this point I have my machine set so it cannot
    >>> automatically download any updates without my OK.
    >>>
    >>>> What anti-virus application or security suite is installed and is your
    >>>> subscription current? What anti-spyware applications (other than
    >>>> Defender)? What third-party firewall (if any)?
    >>>
    >>> F-Secure anti-virus with a firewall plus a linksys wireless router
    >>>
    >>>> Has a(another) Norton or McAfee application ever been installed on this
    >>>> machine (e.g., a free-trial version that came preinstalled when you
    >>>> bought
    >>>> it)?
    >>>
    >>> Norton--it was the first thing to go before I installed anything else.
    >>> (this
    >>> time too)
    >>>
    >>>> Moving on...
    >>>>
    >>>> Description of the Windows Vista and Windows Server 2008 installation
    >>>> software feature update released April 28, 2009:
    >>>>

    >>>>
    >>>> Has KB955430 been installed yet?
    >>>
    >>> At this point I have no way of knowing if it was installed before, but
    >>> it
    >>> isn't on there now.
    >>>>
    >>>> Have you tried Method 3 in
    ?
    >>>
    >>> Haven't had the chance--I have the article printed out, but once my
    >>> computer
    >>> was "in the loop" it was a little late for that. Oh, and BTW, this
    >>> article
    >>> is dated October 2008. I have kept my computer updated religiously, why
    >>> haven't I run into this sooner? I did have a similar event a while back
    >>> with the same stall message, but it came out of it and finished the
    >>> update.
    >>>
    >>> Anyway, at this point I am thoroughly sick of staring at this screen and
    >>> totally outraged at MS for dropping bombs like that one on my computer.
    >>>
    >>>>> "Annie Woughman" <anniewoughman@hotmail.com> wrote:
    >>>>>> ...This is the
    >>>>>> second time in about two months that my Vista Home Premium 32 bit
    >>>>>> desktop
    >>>>>> computer has been stuck in Update hell. It was perfectly fine all
    >>>>>> day
    >>>>>> yesterday and then when I started it this morning, it went to the
    >>>>>> green
    >>>>>> and
    >>>>>> blue screen "Configuring Updates State 3 of 3 0% complete Do not turn
    >>>>>> off
    >>>>>> your computer" and then it restarts, only to return to that exact
    >>>>>> same
    >>>>>> screen. After watching it do that at least six times I finally
    >>>>>> turned
    >>>>>> it
    >>>>>> off. It took me about 14 more tries to get to start in a "safe" or
    >>>>>> "repair" mode which it is in now, still being "repaired." That was
    >>>>>> two
    >>>>>> hours ago. When this happened last time it was at the exact same
    >>>>>> point
    >>>>>> with the 3 of 3 screen. It seems that the only solution to this
    >>>>>> would
    >>>>>> be
    >>>>>> to turn off automatice updates and check for them and install them
    >>>>>> when
    >>>>>> my
    >>>>>> computer is not coming out of a cold start. Has anyone else had this
    >>>>>> problem and does anyone have a better solution to avoid this than
    >>>>>> turning
    >>>>>> off automatice updates?<!--colorc--><!--/colorc-->
    >><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     

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