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Windows Update Error Code: 80070005

Discussion in 'Windows Update' started by Joe Davis, Aug 3, 2007.

  1. MRI GUY

    MRI GUY Guest

    I had the same problem. I went back to see what the last upgrades were when
    it still worked and de-installed one at a time.
    I believe the one that fixed the problem was the security upgrade KB941644
    since it is back on the list of suggested upgrades once the poll for upgrades
    is now working.

    I will NOT re-install this upgrade.



    "Joe Davis" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I'm running Windows Vista Premium and i've been automatically updating since
    > I've gotten the computer in like February and just last week, i get the
    > notification saying windows could not search for updates, so I clicked check
    > for updates and i got the same message with error(s) found code 80070005, I
    > tried some of the suggestions below and none of them worked.
    >
    > PLEASE HELP!!!!!!!!!!!<!--colorc--><!--/colorc-->
     
  2. "gpfullmann@gmail.com" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I,as well as many, many others I'm sure are having these same error
    > messages. I followed the above reply's instructions and was still
    > unsuccessful. First, in safe mode, the command NET STOP WUAUSERV when
    > entered told me that it could not be performed in safe mode. I have
    > tried in both boot sequences and in normal I now recieve a "System
    > Error 5" in the command prompt... I'm not quite sure, but I'm pretty
    > close to losing my mind over trying to figure out a solution... More
    > posts appreciated
    >
    >
    > On Nov 5, 1:56 pm, Sue <S...@discussions.microsoft.com> wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    > > An update for anyone else experiencing this problem. Microsoft's suggested
    > > fix worked for me and Windows Update is now running fine.
    > >
    > > I needed to start in safe mode in order to rename the SoftwareDistribution
    > > folder:
    > >
    > > Microsoft's Solution:
    > > Rename Software Distribution folder:
    > >
    > > 1. Click on 'Start', choose 'Run', type in CMD and click on 'OK'.
    > >
    > > 2. Type NET STOP WUAUSERV and press 'Enter'. (Leave this window open for
    > > later use)
    > >
    > > 3. Open 'My Computer'.
    > >
    > > 4. Find the folder c:WindowsSoftwareDistribution.
    > >
    > > 5. Right mouse click on SoftwareDistribution and choose 'Rename', call the
    > > folder "SDold"
    > >
    > > 6. Return to the black Window that opened in step 1 type NET START WUAUSERV
    > > and click 'Enter'.
    > >
    > > 7. Close all the windows
    > >
    > > 8. Run Windows Update.<!--colorc--><!--/colorc-->
    >
    > <!--colorc--><!--/colorc-->
     
  3. "Joe Davis" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I'm running Windows Vista Premium and i've been automatically updating since
    > I've gotten the computer in like February and just last week, i get the
    > notification saying windows could not search for updates, so I clicked check
    > for updates and i got the same message with error(s) found code 80070005, I
    > tried some of the suggestions below and none of them worked.
    >
    > PLEASE HELP!!!!!!!!!!!<!--colorc--><!--/colorc-->

    I did the microsoft remedy, renaming the software distribution folder, i ahd
    no 0problem doing that ans restarting windows update service, but nothing
    helped, same error and WUPdate can not check for updates, now what
     
  4. TaurArian

    TaurArian Guest

  5. Getting the 80070005 error when attempting windows update - vista ultimate -
    Office 2007

    I did a google search and some results said it was an access denied problem
    and suggested using SubInACL but none of them said if the error number or the
    program was for vista specifically, and SubInACL does not list vista as
    supported. I tried it anyway with no success. One site had a suggestion to
    change some things with Dcomcnfg but nothing there needed changing. I also
    tried to download two different manual install files for the windows update
    installer but both of them failed. I tried to download SP1 manually and
    install it and got the same error(80070005). I followed the link that SP1
    gave me from the error and tried the steps there but they didn't work. I
    tried to download a couple updates to help fix update problems(one released a
    day before SP1) but both said "The update does not apply to your system". I
    checked the windowsupdate.log and the last two KB's that appeared before the
    problem are KB946041 and KB905866. I tried to download and install them but
    got the same message as the other manual downloads. When you click on a
    manual download file it says "searching for updates". Do the manual install
    files still use windows updates to install? Kinda funny how a fix for windows
    update can't install because of the problem that it's trying to fix. Tried
    system restore and that didn’t work. Tried to reset the SoftwareDistribution
    folder and that didn’t work either.

    2008-03-13 10:02:10:762 1180 1408 Handler FATAL: UH: 0x80070005:
    EvaluateApplicability failed in CCbs::EvaluateApplicability
    2008-03-13 10:02:10:762 1180 1408 Agent WARNING: Failed to evaluate
    Installed rule, updateId = {1146F9E6-B059-47AB-A6B5-D62A5CA5F3A4}.100, hr =
    80070005

    These couple lines appear hundreds of times in windowsupdate.log
    I could report the problem in an email but I figured i'd try here first.
    And I might have provided more usfule information on the problem.

    So... any more ideas?
     
  6. Here is perhaps the most definitive (and long-running) conversation about
    that error:

    =================
    Start a free Windows Update support incident request:


    Support for Windows Update:


    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site:


    For enterprise customers, support for security updates is available through
    your usual support contacts.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-Windows (IE, OE, Security, Shell/User)
    AumHa VSOP & Admin; DTS-L.net


    Windows vista update error: 80070005 wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Getting the 80070005 error when attempting windows update - vista
    > ultimate -
    > Office 2007
    >
    > I did a google search and some results said it was an access denied
    > problem
    > and suggested using SubInACL but none of them said if the error number or
    > the program was for vista specifically, and SubInACL does not list vista
    > as
    > supported. I tried it anyway with no success. One site had a suggestion to
    > change some things with Dcomcnfg but nothing there needed changing. I also
    > tried to download two different manual install files for the windows
    > update
    > installer but both of them failed. I tried to download SP1 manually and
    > install it and got the same error(80070005). I followed the link that SP1
    > gave me from the error and tried the steps there but they didn't work. I
    > tried to download a couple updates to help fix update problems(one
    > released
    > a day before SP1) but both said "The update does not apply to your
    > system".
    > I checked the windowsupdate.log and the last two KB's that appeared before
    > the problem are KB946041 and KB905866. I tried to download and install
    > them
    > but got the same message as the other manual downloads. When you click on
    > a
    > manual download file it says "searching for updates". Do the manual
    > install
    > files still use windows updates to install? Kinda funny how a fix for
    > windows update can't install because of the problem that it's trying to
    > fix. Tried system restore and that didn’t work. Tried to reset the
    > SoftwareDistribution folder and that didn’t work either.
    >
    > 2008-03-13 10:02:10:762 1180 1408 Handler FATAL: UH: 0x80070005:
    > EvaluateApplicability failed in CCbs::EvaluateApplicability
    > 2008-03-13 10:02:10:762 1180 1408 Agent WARNING: Failed to evaluate
    > Installed rule, updateId = {1146F9E6-B059-47AB-A6B5-D62A5CA5F3A4}.100, hr
    > =
    > 80070005
    >
    > These couple lines appear hundreds of times in windowsupdate.log
    > I could report the problem in an email but I figured i'd try here first.
    > And I might have provided more usfule information on the problem.
    >
    > So... any more ideas? <!--colorc--><!--/colorc-->
     
  7. Thank you

    Thanks for the fast response but I guess theres no choice but to go with the
    support incident request.
    I don't want to re-install vista though. Maybe there might be a manual
    update I can get and install in the future. Or I could just keep manualy
    installing updates(for ones that do install).

    Also I'm viewing this discussion from the Microsoft discussion groups site
    and that link you posted brings me back to the same discussion and I've read
    all the other posts already.
     
  8. Re: Thank you

    [To keep track of things, it helps immensely if you include all of previous
    message(s) in your replies to the newsgroup. Otherwise, we have no idea to
    whom you're replying. Thank you.]

    Windows vista update error: 80070005 wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Thanks for the fast response but I guess theres no choice but to go with
    > the
    > support incident request.
    > I don't want to re-install vista though. Maybe there might be a manual
    > update I can get and install in the future. Or I could just keep manualy
    > installing updates(for ones that do install).
    >
    > Also I'm viewing this discussion from the Microsoft discussion groups site
    > and that link you posted brings me back to the same discussion and I've
    > read
    > all the other posts already. <!--colorc--><!--/colorc-->
     
  9. "Windows vista update error: 80070005" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Getting the 80070005 error when attempting windows update - vista ultimate -
    > Office 2007
    >
    > I did a google search and some results said it was an access denied problem
    > and suggested using SubInACL but none of them said if the error number or the
    > program was for vista specifically, and SubInACL does not list vista as
    > supported. I tried it anyway with no success. One site had a suggestion to
    > change some things with Dcomcnfg but nothing there needed changing. I also
    > tried to download two different manual install files for the windows update
    > installer but both of them failed. I tried to download SP1 manually and
    > install it and got the same error(80070005). I followed the link that SP1
    > gave me from the error and tried the steps there but they didn't work. I
    > tried to download a couple updates to help fix update problems(one released a
    > day before SP1) but both said "The update does not apply to your system". I
    > checked the windowsupdate.log and the last two KB's that appeared before the
    > problem are KB946041 and KB905866. I tried to download and install them but
    > got the same message as the other manual downloads. When you click on a
    > manual download file it says "searching for updates". Do the manual install
    > files still use windows updates to install? Kinda funny how a fix for windows
    > update can't install because of the problem that it's trying to fix. Tried
    > system restore and that didn’t work. Tried to reset the SoftwareDistribution
    > folder and that didn’t work either.
    >
    > 2008-03-13 10:02:10:762 1180 1408 Handler FATAL: UH: 0x80070005:
    > EvaluateApplicability failed in CCbs::EvaluateApplicability
    > 2008-03-13 10:02:10:762 1180 1408 Agent WARNING: Failed to evaluate
    > Installed rule, updateId = {1146F9E6-B059-47AB-A6B5-D62A5CA5F3A4}.100, hr =
    > 80070005
    >
    > These couple lines appear hundreds of times in windowsupdate.log
    > I could report the problem in an email but I figured i'd try here first.
    > And I might have provided more usfule information on the problem.
    >
    > So... any more ideas?<!--colorc--><!--/colorc-->


    The first time I ran the .bat file for SubInACL.exe that I found at

    , I think the majority of changes failed but I thought it might be normal,
    or the changes required administrator privileges. Instead of just
    double-clicking the .bat file I went to accessories in the start menu and
    right-clicked command prompt to run it as administrator. Then I ran the .bat
    file from the command prompt and most of the changes were successful. I did
    this in the administrator account too but I think running the .bat file from
    the command prompt as administrator is what did it. After a restart I no
    longer got the 80070005 error.

    It took a long time for windows update to finish searching for updates but
    when it was finished there were two updates that needed to be downloaded but
    when I tried to download them I got the error 80246008. I'm assuming this is
    unrelated but who knows. I checked a Microsoft article on this and it said
    to start the BITS service but when attempting to do that I get error 2: The
    system cannot find the file specified. I tried using bitsadmin but several
    commands end with error 0x80080005. The /util /repairservice command tells
    me I can't use it on the version of the operating system. I deleted the two
    qmgr files in the downloader folder too and used the regsvr32 command with
    several files. initpki.dll and msxml.dll told me the specified module was not
    found and qmgr.dll said it was loaded but the entry point DllRegisterServer
    was not found. I'm still searching for a solution to this problem.
     
  10. RE: Windows Update Error Code: 80070005 Compleatly fixed



    "Windows vista update error: 80070005" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > "Windows vista update error: 80070005" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > Getting the 80070005 error when attempting windows update - vista ultimate -
    > > Office 2007
    > >
    > > I did a google search and some results said it was an access denied problem
    > > and suggested using SubInACL but none of them said if the error number or the
    > > program was for vista specifically, and SubInACL does not list vista as
    > > supported. I tried it anyway with no success. One site had a suggestion to
    > > change some things with Dcomcnfg but nothing there needed changing. I also
    > > tried to download two different manual install files for the windows update
    > > installer but both of them failed. I tried to download SP1 manually and
    > > install it and got the same error(80070005). I followed the link that SP1
    > > gave me from the error and tried the steps there but they didn't work. I
    > > tried to download a couple updates to help fix update problems(one released a
    > > day before SP1) but both said "The update does not apply to your system". I
    > > checked the windowsupdate.log and the last two KB's that appeared before the
    > > problem are KB946041 and KB905866. I tried to download and install them but
    > > got the same message as the other manual downloads. When you click on a
    > > manual download file it says "searching for updates". Do the manual install
    > > files still use windows updates to install? Kinda funny how a fix for windows
    > > update can't install because of the problem that it's trying to fix. Tried
    > > system restore and that didn’t work. Tried to reset the SoftwareDistribution
    > > folder and that didn’t work either.
    > >
    > > 2008-03-13 10:02:10:762 1180 1408 Handler FATAL: UH: 0x80070005:
    > > EvaluateApplicability failed in CCbs::EvaluateApplicability
    > > 2008-03-13 10:02:10:762 1180 1408 Agent WARNING: Failed to evaluate
    > > Installed rule, updateId = {1146F9E6-B059-47AB-A6B5-D62A5CA5F3A4}.100, hr =
    > > 80070005
    > >
    > > These couple lines appear hundreds of times in windowsupdate.log
    > > I could report the problem in an email but I figured i'd try here first.
    > > And I might have provided more usfule information on the problem.
    > >
    > > So... any more ideas?<!--colorc--><!--/colorc-->
    >
    >
    > The first time I ran the .bat file for SubInACL.exe that I found at
    >
    > , I think the majority of changes failed but I thought it might be normal,
    > or the changes required administrator privileges. Instead of just
    > double-clicking the .bat file I went to accessories in the start menu and
    > right-clicked command prompt to run it as administrator. Then I ran the .bat
    > file from the command prompt and most of the changes were successful. I did
    > this in the administrator account too but I think running the .bat file from
    > the command prompt as administrator is what did it. After a restart I no
    > longer got the 80070005 error.
    >
    > It took a long time for windows update to finish searching for updates but
    > when it was finished there were two updates that needed to be downloaded but
    > when I tried to download them I got the error 80246008. I'm assuming this is
    > unrelated but who knows. I checked a Microsoft article on this and it said
    > to start the BITS service but when attempting to do that I get error 2: The
    > system cannot find the file specified. I tried using bitsadmin but several
    > commands end with error 0x80080005. The /util /repairservice command tells
    > me I can't use it on the version of the operating system. I deleted the two
    > qmgr files in the downloader folder too and used the regsvr32 command with
    > several files. initpki.dll and msxml.dll told me the specified module was not
    > found and qmgr.dll said it was loaded but the entry point DllRegisterServer
    > was not found. I'm still searching for a solution to this problem.
    > <!--colorc--><!--/colorc-->

    The solution for 80070005 that worked for me is in my previous post in the
    first paragraph.
    For the BITS problem, I found the solution at the following link:


    Replaced good registry data for the bits service for what was on my computer
    and after I restarted, the BITS service was working and Windows Update
    worked. I changed permissions for the registry entries just to be safe.
    Maybe both errors I had were both caused by permissions or at least the same
    problem. Not everyone has had this problem but it has happened several times
    so it must be something specific. Thought I might mention this computer has
    Norton (I think 2003 or something like that) and Microsoft Office Small
    business 2007.
     
  11. Re: Windows Update Error Code: 80070005 Compleatly fixed

    Windows vista update error: 80070005 wrote:<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Getting the 80070005 error when attempting windows update - vista
    >>> ultimate - Office 2007
    >>>
    >>> I did a google search and some results said it was an access denied
    >>> problem and suggested using SubInACL but none of them said if the error
    >>> number or the program was for vista specifically, and SubInACL does not
    >>> list vista as supported. I tried it anyway with no success. One site had
    >>> a suggestion to change some things with Dcomcnfg but nothing there
    >>> needed
    >>> changing. I also tried to download two different manual install files
    >>> for
    >>> the windows update installer but both of them failed. I tried to
    >>> download
    >>> SP1 manually and install it and got the same error(80070005). I
    >>> followed
    >>> the link that SP1 gave me from the error and tried the steps there but
    >>> they didn't work. I tried to download a couple updates to help fix
    >>> update
    >>> problems(one released a day before SP1) but both said "The update does
    >>> not apply to your system". I checked the windowsupdate.log and the last
    >>> two KB's that appeared before the problem are KB946041 and KB905866. I
    >>> tried to download and install them but got the same message as the other
    >>> manual downloads. When you click on a manual download file it says
    >>> "searching for updates". Do the manual install files still use windows
    >>> updates to install? Kinda funny how a fix for windows update can't
    >>> install because of the problem that it's trying to fix. Tried system
    >>> restore and that didn’t work. Tried to reset the SoftwareDistribution
    >>> folder and that didn’t work either.
    >>>
    >>> 2008-03-13 10:02:10:762 1180 1408 Handler FATAL: UH: 0x80070005:
    >>> EvaluateApplicability failed in CCbs::EvaluateApplicability
    >>> 2008-03-13 10:02:10:762 1180 1408 Agent WARNING: Failed to evaluate
    >>> Installed rule, updateId = {1146F9E6-B059-47AB-A6B5-D62A5CA5F3A4}.100,
    >>> hr
    >>> = 80070005
    >>>
    >>> These couple lines appear hundreds of times in windowsupdate.log
    >>> I could report the problem in an email but I figured i'd try here first.
    >>> And I might have provided more usfule information on the problem.
    >>>
    >>> So... any more ideas?<!--colorc--><!--/colorc-->
    >>
    >>
    >> The first time I ran the .bat file for SubInACL.exe that I found at
    >>
    >> , I think the majority of changes failed but I thought it might be
    >> normal,
    >> or the changes required administrator privileges. Instead of just
    >> double-clicking the .bat file I went to accessories in the start menu and
    >> right-clicked command prompt to run it as administrator. Then I ran the
    >> .bat file from the command prompt and most of the changes were
    >> successful.
    >> I did this in the administrator account too but I think running the .bat
    >> file from the command prompt as administrator is what did it. After a
    >> restart I no longer got the 80070005 error.
    >>
    >> It took a long time for windows update to finish searching for updates
    >> but
    >> when it was finished there were two updates that needed to be downloaded
    >> but when I tried to download them I got the error 80246008. I'm assuming
    >> this is unrelated but who knows. I checked a Microsoft article on this
    >> and it said to start the BITS service but when attempting to do that I
    >> get
    >> error 2: The system cannot find the file specified. I tried using
    >> bitsadmin but several commands end with error 0x80080005. The /util
    >> /repairservice command tells me I can't use it on the version of the
    >> operating system. I deleted the two qmgr files in the downloader folder
    >> too and used the regsvr32 command with several files. initpki.dll and
    >> msxml.dll told me the specified module was not found and qmgr.dll said it
    >> was loaded but the entry point DllRegisterServer was not found. I'm
    >> still
    >> searching for a solution to this problem.
    >><!--colorc--><!--/colorc-->
    >
    > The solution for 80070005 that worked for me is in my previous post in the
    > first paragraph.
    > For the BITS problem, I found the solution at the following link:
    >

    >
    > Replaced good registry data for the bits service for what was on my
    > computer
    > and after I restarted, the BITS service was working and Windows Update
    > worked. I changed permissions for the registry entries just to be safe.
    > Maybe both errors I had were both caused by permissions or at least the
    > same
    > problem. Not everyone has had this problem but it has happened several
    > times so it must be something specific. Thought I might mention this
    > computer has Norton (I think 2003 or something like that) and Microsoft
    > Office Small business 2007.<!--colorc--><!--/colorc-->

    Four words in your last paragraph reveal the troublemaker: "this computer
    has Norton"
    --
    ~PA Bear
     
  12. Sorry Itried this but installer says that Windows Update is installed yet

    "TaurArian [MS-MVP]" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Not much for the old "access denied" code - but -
    >
    > Suggestion from MS -
    >
    > Install/reinstall Windows Update Client
    >
    >
    >
    >
    > The above URL is for 64-bit version or the 32-bit version
    >
    >

    >
    > Please see if installing the 3.0 client resolves the problem.
    >
    > No guarantees.
    > --
    > ====================================
    > TaurArian [MS-MVP] 2005-2008 - Australia
    > ====================================
    > How to make a good post:

    > Defending your machine:

    >

    >
    > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    >
    >
    > "Joe Davis" <Joe
    Davis@discussions.microsoft.com> wrote in message
    > news:1AB369B4-7D27-4951-8047-09C861FF5BC1@microsoft.com...
    > | I'm running Windows Vista Premium and i've been automatically updating since
    > | I've gotten the computer in like February and just last week, i get the
    > | notification saying windows could not search for updates, so I clicked check
    > | for updates and i got the same message with error(s) found code 80070005, I
    > | tried some of the suggestions below and none of them worked.
    > |
    > | PLEASE HELP!!!!!!!!!!!
    >
    >
    > <!--colorc--><!--/colorc-->
     
  13. Gman

    Gman Guest

    I found out how to fix this... one word XP thanks be to Vista to show the
    true OS!

    "Joe Davis" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I'm running Windows Vista Premium and i've been automatically updating since
    > I've gotten the computer in like February and just last week, i get the
    > notification saying windows could not search for updates, so I clicked check
    > for updates and i got the same message with error(s) found code 80070005, I
    > tried some of the suggestions below and none of them worked.
    >
    > PLEASE HELP!!!!!!!!!!!<!--colorc--><!--/colorc-->
     

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