windows server doamin same as web domain

Hi,

We've setup a new website for a customer, but their previous website
was hosted on their own windows server. what's happening now is that
anyone trying to get to the new website by typing in
http://www.websitename.com in IE from a domain client within their
organisation just gets the page cannot be found error.
But it works fine from any connected pc outside their organisation, ie
my home pc for example.
I think what's happening is that anything typed in the address bar with
their 'organisations name.com ' isn't getting to the outside world, but
is getting filtered in some way by the domain server, which has the same
.com name.
Anybody have any ideas or pointers as to where to look to resolve this
issue, without performing major heart surgery on their server?


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pcguru <pcguru.3swmfb@DoNotSpam.com> wrote:
> Hi,
>
> We've setup a new website for a customer, but their previous website
> was hosted on their own windows server. what's happening now is that
> anyone trying to get to the new website by typing in
> http://www.websitename.com in IE from a domain client within their
> organisation just gets the page cannot be found error.
> But it works fine from any connected pc outside their organisation, ie
> my home pc for example.
> I think what's happening is that anything typed in the address bar
> with their 'organisations name.com ' isn't getting to the outside
> world, but is getting filtered in some way by the domain server,
> which has the same com name.
> Anybody have any ideas or pointers as to where to look to resolve this
> issue, without performing major heart surgery on their server?

If their internal domain name (in AD) is the same as their public domain
name, this is a common issue. You will need to create a host record (A or
address record) called WWW, and specify the public IP address used by the
external hosting company. Not a big deal to do.

 

Re: problem with windows server domain same as web domain


Thanks for the tip, I figure I have to do that in iis somewhere, sorry
to be a pain, but were not experts in this, can you give me some
directions, never really played with iis before.

the external ip address we have, just need to know how to create this
record.

Mny many thanks in advance.


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Re: problem with windows server domain same as web domain


Had a little dig on google and solved it, many thanks, it was how you
said.


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Re: problem with windows server domain same as web domain

pcguru <pcguru.3sxxnc@DoNotSpam.com> wrote:
> Had a little dig on google and solved it, many thanks, it was how you
> said.

Glad you found it.