Windows Server 2003 Security Update Removal

I am trying to remove security update Exchange2003-KB931832. I went to remove
the update and I received an error saying this update was not installed
properly or already remove, do you want to remove it from the add-remove
programs list. I removed it from the list. However I wanted to reinstall the
patch so that I could uninstall it properly. However after installing the
patch it does not show up in the add-remove programs list. (And yes "Show
Updates" is selected) I have restarted the server and installed the update
multiple times and it won't show. Is there anyway of manually removing that
patch that does not involve the add-removes program?

 

[Forwarded to Server Security & Exchange Misc via crosspost]

Are you running Exchange Server 2003, Exchange Server 2003 Service Pack 1,
Exchange Server 2003 Service Pack 2, or Exchange Server 2003 Service Pack 3?
Enterprise or Standard?

Why do you want to remove KB931832?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Vincent wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I am trying to remove security update Exchange2003-KB931832. I went to
> remove the update and I received an error saying this update was not
> installed properly or already remove, do you want to remove it from the
> add-remove programs list. I removed it from the list. However I wanted to
> reinstall the patch so that I could uninstall it properly. However after
> installing the patch it does not show up in the add-remove programs list.
> (And yes "Show Updates" is selected) I have restarted the server and
> installed the update multiple times and it won't show. Is there anyway of
> manually removing that patch that does not involve the add-removes
> program? <!--colorc--><!--/colorc-->

 

Vincent,

This may help:

Windows Installer CleanUp Utility


--
Brock Hensley


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:ug6vsnvBKHA.4432@TK2MSFTNGP05.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> [Forwarded to Server Security & Exchange Misc via crosspost]
>
> Are you running Exchange Server 2003, Exchange Server 2003 Service Pack 1,
> Exchange Server 2003 Service Pack 2, or Exchange Server 2003 Service Pack
> 3? Enterprise or Standard?
>
> Why do you want to remove KB931832?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Vincent wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
>> I am trying to remove security update Exchange2003-KB931832. I went to
>> remove the update and I received an error saying this update was not
>> installed properly or already remove, do you want to remove it from the
>> add-remove programs list. I removed it from the list. However I wanted to
>> reinstall the patch so that I could uninstall it properly. However after
>> installing the patch it does not show up in the add-remove programs list.
>> (And yes "Show Updates" is selected) I have restarted the server and
>> installed the update multiple times and it won't show. Is there anyway of
>> manually removing that patch that does not involve the add-removes
>> program?<!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->

 

Sorry, I should have included that information. It's an SBS 2003 Server
running Exchange 2003 Standard SP2. My Backup Exec 10d backups started
failing last week and I found several references to people saying that
particular update causing the issue I'm having. Backup Exec says Access is
Denied when trying to backup the Information Store.

"PA Bear [MS MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> [Forwarded to Server Security & Exchange Misc via crosspost]
>
> Are you running Exchange Server 2003, Exchange Server 2003 Service Pack 1,
> Exchange Server 2003 Service Pack 2, or Exchange Server 2003 Service Pack 3?
> Enterprise or Standard?
>
> Why do you want to remove KB931832?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Vincent wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > I am trying to remove security update Exchange2003-KB931832. I went to
> > remove the update and I received an error saying this update was not
> > installed properly or already remove, do you want to remove it from the
> > add-remove programs list. I removed it from the list. However I wanted to
> > reinstall the patch so that I could uninstall it properly. However after
> > installing the patch it does not show up in the add-remove programs list.
> > (And yes "Show Updates" is selected) I have restarted the server and
> > installed the update multiple times and it won't show. Is there anyway of
> > manually removing that patch that does not involve the add-removes
> > program? <!--colorc--><!--/colorc-->
>
> <!--colorc--><!--/colorc-->

 

I installed and ran the cleanup utility. However it does not display any of
the exchange updates.

"Brock Hensley" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Vincent,
>
> This may help:
>
> Windows Installer CleanUp Utility
>
>
> --
> Brock Hensley
>
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:ug6vsnvBKHA.4432@TK2MSFTNGP05.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
> > [Forwarded to Server Security & Exchange Misc via crosspost]
> >
> > Are you running Exchange Server 2003, Exchange Server 2003 Service Pack 1,
> > Exchange Server 2003 Service Pack 2, or Exchange Server 2003 Service Pack
> > 3? Enterprise or Standard?
> >
> > Why do you want to remove KB931832?
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Client - since 2002
> >
> >
> > Vincent wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> I am trying to remove security update Exchange2003-KB931832. I went to
> >> remove the update and I received an error saying this update was not
> >> installed properly or already remove, do you want to remove it from the
> >> add-remove programs list. I removed it from the list. However I wanted to
> >> reinstall the patch so that I could uninstall it properly. However after
> >> installing the patch it does not show up in the add-remove programs list.
> >> (And yes "Show Updates" is selected) I have restarted the server and
> >> installed the update multiple times and it won't show. Is there anyway of
> >> manually removing that patch that does not involve the add-removes
> >> program?<!--colorc--><!--/colorc-->
> > <!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->

 

I ran a script to find the timeline for all updates installed and these are
the latest updates installed.
04/28/2009 09:55 AM 24,311 KB959426.log
05/07/2009 11:05 AM 4,421 KB961143.log
06/16/2009 09:22 AM 5,939 KB969898.log
07/16/2009 07:11 AM 24,855 KB931832.log
The last one, KB931832 is the one I'm trying to remove and it doesn't show
up in Add/Remove Programs or the Installer Cleanup Utility.

"Vincent" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I installed and ran the cleanup utility. However it does not display any of
> the exchange updates.
>
> "Brock Hensley" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Vincent,
> >
> > This may help:
> >
> > Windows Installer CleanUp Utility
> >
> >
> > --
> > Brock Hensley
> >
> >
> > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> > news:ug6vsnvBKHA.4432@TK2MSFTNGP05.phx.gbl...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > [Forwarded to Server Security & Exchange Misc via crosspost]
> > >
> > > Are you running Exchange Server 2003, Exchange Server 2003 Service Pack 1,
> > > Exchange Server 2003 Service Pack 2, or Exchange Server 2003 Service Pack
> > > 3? Enterprise or Standard?
> > >
> > > Why do you want to remove KB931832?
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-IE, Mail, Security, Windows Client - since 2002
> > >
> > >
> > > Vincent wrote:
> > >> I am trying to remove security update Exchange2003-KB931832. I went to
> > >> remove the update and I received an error saying this update was not
> > >> installed properly or already remove, do you want to remove it from the
> > >> add-remove programs list. I removed it from the list. However I wanted to
> > >> reinstall the patch so that I could uninstall it properly. However after
> > >> installing the patch it does not show up in the add-remove programs list.
> > >> (And yes "Show Updates" is selected) I have restarted the server and
> > >> installed the update multiple times and it won't show. Is there anyway of
> > >> manually removing that patch that does not involve the add-removes
> > >> program?
> > > <!--colorc--><!--/colorc-->
> > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

<QP>
Removal Information:

....System administrators can use the Spuninst.exe utility to remove this
security update. The Spuninst.exe utility is located in the
%Windir%\$ExchUninstall931832$\Spuninst folder.
</QP>
Source: General Information | Security Update Deployment | Microsoft
Exchange Server 2003 Service Pack 1 and Microsoft Exchange Server 2003
Service Pack 2 section of



Vincent wrote:
<paste><!--coloro:blue--><span style="color:blue <!--/coloro-->
> I ran a script to find the timeline for all updates installed and these
> are
> the latest updates installed.
> 04/28/2009 09:55 AM 24,311 KB959426.log
> 05/07/2009 11:05 AM 4,421 KB961143.log
> 06/16/2009 09:22 AM 5,939 KB969898.log
> 07/16/2009 07:11 AM 24,855 KB931832.log
> The last one, KB931832 is the one I'm trying to remove and it doesn't show
> up in Add/Remove Programs or the Installer Cleanup Utility.<!--colorc--><!--/colorc-->
</paste><!--coloro:blue--><span style="color:blue <!--/coloro-->
> Sorry, I should have included that information. It's an SBS 2003 Server
> running Exchange 2003 Standard SP2. My Backup Exec 10d backups started
> failing last week and I found several references to people saying that
> particular update causing the issue I'm having. Backup Exec says Access is
> Denied when trying to backup the Information Store.
>
> "PA Bear [MS MVP]" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> [Forwarded to Server Security & Exchange Misc via crosspost]
>>
>> Are you running Exchange Server 2003, Exchange Server 2003 Service Pack
>> 1,
>> Exchange Server 2003 Service Pack 2, or Exchange Server 2003 Service Pack
>> 3? Enterprise or Standard?
>>
>> Why do you want to remove KB931832?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> Vincent wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> I am trying to remove security update Exchange2003-KB931832. I went to
>>> remove the update and I received an error saying this update was not
>>> installed properly or already remove, do you want to remove it from the
>>> add-remove programs list. I removed it from the list. However I wanted
>>> to
>>> reinstall the patch so that I could uninstall it properly. However after
>>> installing the patch it does not show up in the add-remove programs
>>> list.
>>> (And yes "Show Updates" is selected) I have restarted the server and
>>> installed the update multiple times and it won't show. Is there anyway
>>> of
>>> manually removing that patch that does not involve the add-removes
>>> program? <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->