Windows server 2003 is down 10% of the time

Hello,
I have a server of my own. Unfortunatlly 20% of the time, the server is
down even though my connection to internet always up.

I check the event log but cannot see anything odd...
OS:Windows server 2003

Is there any tool to detect why the server is down most of the time?

I can post the event viewer errors that I can find suspeicious if
needed.

The server is the machine I am daily working on and doing daily tasks
like edit with MS-WORD, developing using VS2008, using Internet Explorer
to view pages.

On my daily tasks checking the internet connectivity, and always
connect and have access to the net.

When I get email message to my inbox, that the web server is down, I
connect to the website that hosted on the webserver, locally, and
everything function well..
Eventhough I know that the server is down because I get sometimes
queries from users that the website is down.


Thank you.


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megetron
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In news:megetron.3qc13a@DoNotSpam.com,
megetron <megetron.3qc13a@DoNotSpam.com>, posted the following:
> Hello,
> I have a server of my own. Unfortunatlly 20% of the time, the server
> is down even though my connection to internet always up.
>
> I check the event log but cannot see anything odd...
> OS:Windows server 2003
>
> Is there any tool to detect why the server is down most of the time?
>
> I can post the event viewer errors that I can find suspeicious if
> needed.
>
> The server is the machine I am daily working on and doing daily tasks
> like edit with MS-WORD, developing using VS2008, using Internet
> Explorer to view pages.
>
> On my daily tasks checking the internet connectivity, and always
> connect and have access to the net.
>
> When I get email message to my inbox, that the web server is down, I
> connect to the website that hosted on the webserver, locally, and
> everything function well..
> Eventhough I know that the server is down because I get sometimes
> queries from users that the website is down.
>
>
> Thank you.

Based on what you said:
> When I get email message to my inbox, that the web server is down, I
> connect to the website that hosted on the webserver, locally, and
> everything function well..

I assume you are hosting a website that the public can connect to. If this
is the case, the server is really not down, rather that users on the
internet cannot access the website. Therefore it probably means that the ISP
line is down.

The best way to test that is when you receive a downed message, try to
connect to it from an outside location, and not from the inside, to confirm
access to the site is not available.

If you confirm this is the case, I would suggest to call your ISP.


--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSA Messaging, MCT
Microsoft Certified Trainer
aceman@mvps.RemoveThisPart.org

For urgent issues, you may want to contact Microsoft PSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

 

'Ace Fekay [Microsoft Certified Trainer Wrote:
> ;4349516']In news:megetron.3qc13a@DoNotSpam.com,
> megetron <megetron.3qc13a@DoNotSpam.com>, posted the
> following:
> I assume you are hosting a website that the public can connect to.
>
Yes.

'Ace Fekay [Microsoft Certified Trainer Wrote:
> ;4349516']In news:megetron.3qc13a@DoNotSpam.com,
> megetron <megetron.3qc13a@DoNotSpam.com>, posted the
> following:
>
> The best way to test that is when you receive a downed message, try to
> connect to it from an outside location, and not from the inside, to
> confirm
> access to the site is not available.
>
> If you confirm this is the case, I would suggest to call your ISP.
>

I tried doing so, but the problem is that the server is not available
from specific locations.

to check this, I register another new service that sen emails when the
webserver is not available for users. this server send a message from
the same location (one client), and I get 100% UPtime.

The service that do change the locations such italy, argentina and do,
send lots of mails indicate that the server is down.

Do you still think it is an ISP problem?


--
megetron
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In news:megetron.3qc9fb@DoNotSpam.com,
megetron <megetron.3qc9fb@DoNotSpam.com>, posted the following:
>
> I tried doing so, but the problem is that the server is not available
> from specific locations.
>
> to check this, I register another new service that sen emails when the
> webserver is not available for users. this server send a message from
> the same location (one client), and I get 100% UPtime.
>
> The service that do change the locations such italy, argentina and do,
> send lots of mails indicate that the server is down.
>
> Do you still think it is an ISP problem?

You mean it is available to some people in the world, and not others, and
the website is always up? Maybe their location is blocking or their line is
affected, so I don';t see that as your ISP's problem. If it is that
intermittent and affects only specific parts of the world, that is a
difficult one to diagnose. I would suggest to create an alternate website
copying your current website to it but host it with a different ISP. This
way if your website goes down, ask them to visit the other one, and if they
can visit the other one, then it may point to an issue on your line, but not
necessarily the ISP.

Ace