When I shut down

Tried to sort it myself time to ask for help.
Of late when I go to shutdown bottom left screen I get a shield which I know is pointing out I have updates (installs updates then shuts down computer).
This happens every time I go to shutdownThanks
Bob

 

Hi Bob. What have you done so far to fix what you see as an issue?

Why you keep getting this is because Windows can't install this update for whatever reason.
Find the update causing this problem and hide the update.
Then all should be back to normal shut down.

 

Have not done anything Doug I was living with it.
It is 5 updates every time will look into it now you told me.

 

Is this any help.
Thanks for help

 

Hi Bob. This is from Microsoft.

http://support.microsoft.com/kb/2530477

 

Thanks Dougie seems clear after using fix it you sent.

 

This problem has returned I found this yesterday does it make any sense to you.
was NOT addressed to me but was on microsoft help page.
Kind regards Bob.



According to your description you receive the following error message 80004005 when performing the updates from Windows Update.

In that case I suggest you perform the steps below:

Click the Start menu and type cmd.


Click with right-click cmd and select "Run as administrator".


Inside the Command Prompt, type the following commands:


net stop bits


net stop wuauserv


net stop cryptsvc


net stop TrustedInstaller



Access the folder C: \ Windows \ SoftwareDistribution and rename to SoftwareDistribution.old


In the Command Prompt, type the commands again:


net start bits


net start wuauserv


net start cryptsvc


net start TrustedInstaller



Make sure that updates are performed.


Run the tool to reset Windows Update components:


http://support.microsoft.com/



If it persists, continue with the steps below:


Start downloading the tool:


Preparation Tool Windows Update.

http://support.microsoft.com/





Perform updates.

 

Please reply thanks all
Bob

 

Hi Bob. Do what Microsoft suggests. All.

 

Hi Dougie

Thanks will have a go. Hope you are safe still from fires.
Bob

 

I consider this issue solved as we haven't had any feed back in nearly a week.
Why do you ask for help, Bob if you don't intend to keep us updated promptly?
We have to go back and keep reading the thread.
That's not fair on the techies trying to resolve your issue.

 

Sorry about that Dougie and the techies. I am still getting no where and thats with trying to solve the problem with out continually bothering you all.
The latest information I have found is that I dont have sp1 installed for windows 7 I also cant work out how to install sp1.
Thanks
Bob

 

Windows7 SPI is included in your Windows updates, BOB.
Here's how to install from Windows Update.

1. Make sure your computer is connected to the Internet.
   
   
2. Click the Start button , click All Programs, and then click Windows Update.
3. In the left pane, click Check for updates.
   
   
4. If any important updates are found, click the link to view available updates. In the list of updates, select Service Pack for Microsoft Windows (KB976932), and then click OK.
   
   
5. Click Install updates. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
   
   
6. Follow the instructions on your screen.
   
   
7. After the installation is complete, log on to your computer at the Windows logon prompt. You might see a notification indicating whether the update was successful.
   
   
8. If you disabled your antivirus software, enable it again.
   

 

Followed your instruction Dougie.
here is a screen shot of the results
Thanks

 

Is there a troubleshoot option to explain why SP1 Failed to install?

Check this link out to see if SP1 is already installed.

http://www.elmajdal.net/Win7/How_To_Check_If_Service_Pack_One_For_Windows_7_Is_Installed_Or_Not.aspx

 

Hi Bob. You have 60 posts here on Windows Updates and SP1.
http://computerhelpforums.net/threads/new-updates-failures.31746/
I suggest you read up carefully again.

 

Hi Dougie and all who tried to help me with this problem thank you all very much.
I read through the link again as you suggested Dougie for the best part of to day.
I have now decided not to bother you all anymore on this problem I will live with it. Please ask Barry to close this post
Kindest regards
Bob

 

I will close the thread for you, Bob.