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[Solved] WD external hard drive problem

Discussion in 'External and Flash Drives' started by Tony Loly, Nov 13, 2019.

  1. Seth Anthony

    Seth Anthony Registered Members

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    The 32 GB "F" is the Windows installation partition. Windows will take about 5 GB of that, and the rest is your files. Since this partition has a lot of Windows files, you don't want to choose "all files" when you choose what files to search for, or you're going to get a ton of Windows files in the recovery list. Instead, do your first scan for pictures, then save the recovered files, then run a second scan for videos. Remember to choose the deep scan option.
     
  2. Tony Loly

    Tony Loly Registered Members

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    Thanks, worked perfectly & recovered many more pics & video. They look OK.
     
  3. Seth Anthony

    Seth Anthony Registered Members

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    Ok good.

    When you have all the recovered data in the 2 recovered folders. Copy and paste each folder in the G partition on the external drive. By doing so, you'll have a copy of your stuff on 2 separate drives.

    Note- A backup drive should be disconnected from the computer when not in use.
     
  4. Tony Loly

    Tony Loly Registered Members

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    Thanks so much Seth. Will do this in the morning.
    I did think I would have to do something with the WD external hard drive before copying to it, was it not corrupted in some way?
     
  5. Seth Anthony

    Seth Anthony Registered Members

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    No, you don't have to do anything to it before copying.
     
  6. Tony Loly

    Tony Loly Registered Members

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    Ok, thanks Seth. One question before I proceed. Before all this happened I had just a C drive & perhaps a D, cannot remember for sure, plus, when plugged in & the password entered, my WD external which was then F. Now I have C, D, E ( CD drive ( I don't have one ) 0 bytes WD unlocker ), ESD-USB ( F ) ( now with only 31gb, used to be a tb ) and G which is massive.
    So what has happened? Which is my external drive? Will it still be password protected? Do I need all these?
    I just want to get it tidy again & as close as poss to the way it was.
     
  7. Seth Anthony

    Seth Anthony Registered Members

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    Remove the WD drive, restart the computer, and post a new disk management screenshot.

    Also post the model number of the computer.
     
  8. Tony Loly

    Tony Loly Registered Members

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    Here you go...……...

    Model is HP ENVY 27 AiO PC - b206na
     

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  9. Seth Anthony

    Seth Anthony Registered Members

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    Nice. Those HP AIO computers are awesome and beautiful computers.

    It has 2 hard drives built in. The C drive is Disk 1 and it's a solid state drive that contains Windows 10. The D drive is Disk 2 and it's a spin type (mechanical) drive.

    Shut down the computer, plug in the WD and post one more disk management screen shot.
     
  10. Tony Loly

    Tony Loly Registered Members

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    Have taken two shots incase it helps, first is before password & after is when opened...……..……….
     

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  11. Seth Anthony

    Seth Anthony Registered Members

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    That's all fine.

    You need to copy and paste your 2 recovered folders into the G drive.
     
  12. Tony Loly

    Tony Loly Registered Members

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    OK doing it. Looks like it will take some time, will get back to you later.
    Thanks.
     
  13. Tony Loly

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    All done, looks ok.
     
  14. Seth Anthony

    Seth Anthony Registered Members

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    Ok. Any other questions?
     
  15. Tony Loly

    Tony Loly Registered Members

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    Just clarification really on the points in my post #66.
    You have explained drives C & D, E seems to be just for my WD unlocker, G is now the external drive.
    This leaves F ( ESD-USB ( F ) ) What is it? Do I need it? Can I delete it?
     
  16. Seth Anthony

    Seth Anthony Registered Members

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    It's the partition that you accidentally saved the Windows 10 installer to. You can "delete" it if you want. If you do, the parition will still be there (but the data isn't readable via Windows) and show as unallocated space. You could then merge the F and G partitions, but there is no need to, and there is a risk of data a loss in doing so.

    Regarding the other questions:

    Your computer has 2 physical and separate hard drives (Disks) built in. They are:

    1) Disk 0. This is a SSD (Solid State Drive) that contains your Windows installation that runs your computer. Note that it has a C partition and 2 other partitions that are needed for Windows to run correctly. Partitions are "virtual" sections on the Disk, but it is all on the same disk.

    2) Disk 1. This is a data drive (D). It's meant for storage of your personal files.
     
    allheart55 (Cindy E) likes this.
  17. Tony Loly

    Tony Loly Registered Members

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    Thanks Seth you have been tremendously helpful & I am so grateful.
    Will try & leave you in peace now.
    All I have to do now is separate about 10,000 pics & videos back into recognisable folders...………..will keep me busy till Christmas !
     
    allheart55 (Cindy E) likes this.
  18. Seth Anthony

    Seth Anthony Registered Members

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    Ya, you'll be busy for a while :)
     

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