Vista constantly rebooting after this week's updates - "Configuring updates stage 3 of 3"

trpldmommy@hotmail.com · Feb 16, 2008

Re: Vista constantly rebooting after this week's updates - "Config

On Feb 16, 8:53 am, John <J...@discussions.microsoft.com> wrote:
> I'm having same issue with my wife's Lenovo 3000 Y410. On hold with MS
> support now. I have theVistaDVD and can boot up from the DVD drive BUTVistadoes not give an option to restore/repair...only install. Which I
> woudl rather not do...
> If I find out any new info for the support people...I'll post it.
>
>
>
> "Matthew McDermott" wrote:
> > Tom,
>
> > I just got off the phone withVistatech support and they "...are still
> > researching the problem." They think the root cause is a "unforseen software
> > conflict".
>
> > I was able to get back to "normal" by using the system restore steps. I did
> > not have to reinstall. (Thank goodness)
>
> > I did try to install the update manually with the KB947172 download and that
> > too caused the same issue.
>
> > So, after a second system restore I turned off the Windows Update for
> > "Cumulative Update for Media Center for WindowsVista(KB947172)".
>
> > If I get a real resolution from PSS I'll post it here.
>
> > HTH,
>
> > --
> > Matthew McDermott, MVP
> > Principal Consultant
> > Catapult Systems, Inc.
>
> > "Tom Walker" wrote:
>
> > > My son (away at university) has just installed this week's Microsoft updates
> > > and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> > > about a year old).
>
> > > It says "Configuring Updates. Stage 3 of 3 0% Complete.
> > > Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> > > on....
>
> > > He has tried to get it into Safe Mode but it won't, just goes back into the
> > > cycle described above.
>
> > > I've searched on Google and come up with only one hit - that described
> > > identical symptoms and was posted in a blog about three hours ago. There
> > > are some references to the same message related to SP1 installation but my
> > > son is just using the standard Microsoft Update service - not gone near SP1.
>
> > > Is anyone else getting this symptom and has anyone any ideas how to get out
> > > of it without wiping the whole machine?
>
> > > Many thanks for any help.
>
> > > Tom Walker- Hide quoted text -
>
> - Show quoted text -

Have you tried uninstalling the recent updates?

JYW · Feb 16, 2008

RE: Vista constantly rebooting after this week's updates - "Config

My wife has a 2 1/2-year old Dell, which has Vista Ultimate (upgraded from
Win XP). I have the DVD, but could not get to the "repair" option as
described in Darell's reply). I may need to re-install the Vista. It really
sucks. My question is whether all my wife's data on the PC will be lost if I
re-install the Vista...Please advise!! I'll need to see whether I need to
take the PC to a shop to do data recovery before the re-installation...I'm
sure if I lost all my wife's data on the PC, I'm doomed...Anyone can help and
give me an answer, I really appreciate...It's really a bad situation getting
into a worse one...
--
JYW

"Matthew McDermott" wrote:

> Tom,
>
> I just got off the phone with Vista tech support and they "...are still
> researching the problem." They think the root cause is a "unforseen software
> conflict".
>
> I was able to get back to "normal" by using the system restore steps. I did
> not have to reinstall. (Thank goodness)
>
> I did try to install the update manually with the KB947172 download and that
> too caused the same issue.
>
> So, after a second system restore I turned off the Windows Update for
> "Cumulative Update for Media Center for Windows Vista (KB947172)".
>
> If I get a real resolution from PSS I'll post it here.
>
>
>
> HTH,
>
> --
> Matthew McDermott, MVP
> Principal Consultant
> Catapult Systems, Inc.
>
>
> "Tom Walker" wrote:
> 
> > My son (away at university) has just installed this week's Microsoft updates
> > and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> > about a year old).
> >
> > It says "Configuring Updates. Stage 3 of 3 0% Complete.
> > Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> > on....
> >
> > He has tried to get it into Safe Mode but it won't, just goes back into the
> > cycle described above.
> >
> > I've searched on Google and come up with only one hit - that described
> > identical symptoms and was posted in a blog about three hours ago. There
> > are some references to the same message related to SP1 installation but my
> > son is just using the standard Microsoft Update service - not gone near SP1.
> >
> > Is anyone else getting this symptom and has anyone any ideas how to get out
> > of it without wiping the whole machine?
> >
> > Many thanks for any help.
> >
> > Tom Walker
> >
> >

jkomoto · Feb 16, 2008

Re: Vista constantly rebooting after this week's updates -"Configuring updates stage 3 of 3"

On Feb 16, 8:15 am, Nokpa <Nokpa.34v...@no-mx.forums.vistaheads.com>
wrote:
> Hi,
> I had the same problem, and I don't have the Vista install disk, but
> pressing repeatedly F8 when the computer is booting up, "Repair your
> computer"(the first one) option shows up. Then, I choose system restore
> and restore to an earlier point. After that, I just followed the steps
> showed in 'Configuring Updates Stage 3 of 3 0% | e1m6'
> () . Now my computer is working fine.
>
> Hope this will also work for you
>
> --
> Nokpa
> Posted viahttp://www.vistaheads.com

YAAA! This is the only solution that actually worked- complete with
enough detail.

THANKS!!

Artsr3 · Feb 16, 2008

RE: Vista constantly rebooting after this week's updates - "Config

The problem does not occur with "Ultimate". I have an HP dv9000 CPO with
Vista Business and I left it on last night running defrg etc, and what a
suprise this morning.....MSFT left the ability to go beyond the last good
restore point out of the the safe boot, why? You now have to use the boot
disk and most computer no longer come with a disk.

art

"Matthew McDermott" wrote:

> Tom,
>
> I just got off the phone with Vista tech support and they "...are still
> researching the problem." They think the root cause is a "unforseen software
> conflict".
>
> I was able to get back to "normal" by using the system restore steps. I did
> not have to reinstall. (Thank goodness)
>
> I did try to install the update manually with the KB947172 download and that
> too caused the same issue.
>
> So, after a second system restore I turned off the Windows Update for
> "Cumulative Update for Media Center for Windows Vista (KB947172)".
>
> If I get a real resolution from PSS I'll post it here.
>
>
>
> HTH,
>
> --
> Matthew McDermott, MVP
> Principal Consultant
> Catapult Systems, Inc.
>
>
> "Tom Walker" wrote:
> 
> > My son (away at university) has just installed this week's Microsoft updates
> > and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> > about a year old).
> >
> > It says "Configuring Updates. Stage 3 of 3 0% Complete.
> > Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> > on....
> >
> > He has tried to get it into Safe Mode but it won't, just goes back into the
> > cycle described above.
> >
> > I've searched on Google and come up with only one hit - that described
> > identical symptoms and was posted in a blog about three hours ago. There
> > are some references to the same message related to SP1 installation but my
> > son is just using the standard Microsoft Update service - not gone near SP1.
> >
> > Is anyone else getting this symptom and has anyone any ideas how to get out
> > of it without wiping the whole machine?
> >
> > Many thanks for any help.
> >
> > Tom Walker
> >
> >

John · Feb 16, 2008

RE: Vista constantly rebooting after this week's updates - "Config

Thanks for the reply Bhodie. But believe it or not, for whatever reason, I
don't know...the Vista version given with the Lenovo laptop does not give the
repair option...I and the MS support person could firgure it out either. I
know exactly were it should be it's not there...I just don't understand...

ANYWAY, I spent over 3 hours on the phone with MS support (several different
people). No luck on resovling the issue.
The only answer they had was to reinstall Windows (and loss personal
setting, programs, and all that)...

Do too the configuration of the Lenovo, it has a 2nd partition. So I have
reinstalled Vista on the 2nd partition in hopes of getting into the 1st
partition and deleting the KB947172 security files. Thus being able to
reboot and do a system restore in the original Vista partition as others have
done.
This part of the "operation" worked. Four files with KB947172 have been
deleted. Unforuately, when restarting using the original Vista partition the
rebooting issue continues...
If anyone has another suggestion, please let me know. I've spent about 7
hours on this today. So I'm done for today. Good luck to all with this
issue.
John

"Bhodie" wrote:

> John,
>
> Once you click on the "install" on the first screen, it will take you to the
> next screen which gives you the repair options..
>
> "John" wrote:
> 
> > I'm having same issue with my wife's Lenovo 3000 Y410. On hold with MS
> > support now. I have the Vista DVD and can boot up from the DVD drive BUT
> > Vista does not give an option to restore/repair...only install. Which I
> > woudl rather not do...
> > If I find out any new info for the support people...I'll post it.
> >
> >
> > "Matthew McDermott" wrote:
> > 
> > > Tom,
> > >
> > > I just got off the phone with Vista tech support and they "...are still
> > > researching the problem." They think the root cause is a "unforseen software
> > > conflict".
> > >
> > > I was able to get back to "normal" by using the system restore steps. I did
> > > not have to reinstall. (Thank goodness)
> > >
> > > I did try to install the update manually with the KB947172 download and that
> > > too caused the same issue.
> > >
> > > So, after a second system restore I turned off the Windows Update for
> > > "Cumulative Update for Media Center for Windows Vista (KB947172)".
> > >
> > > If I get a real resolution from PSS I'll post it here.
> > >
> > >
> > >
> > > HTH,
> > >
> > > --
> > > Matthew McDermott, MVP
> > > Principal Consultant
> > > Catapult Systems, Inc.
> > >
> > >
> > > "Tom Walker" wrote:
> > >
> > > > My son (away at university) has just installed this week's Microsoft updates
> > > > and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> > > > about a year old).
> > > >
> > > > It says "Configuring Updates. Stage 3 of 3 0% Complete.
> > > > Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> > > > on....
> > > >
> > > > He has tried to get it into Safe Mode but it won't, just goes back into the
> > > > cycle described above.
> > > >
> > > > I've searched on Google and come up with only one hit - that described
> > > > identical symptoms and was posted in a blog about three hours ago. There
> > > > are some references to the same message related to SP1 installation but my
> > > > son is just using the standard Microsoft Update service - not gone near SP1.
> > > >
> > > > Is anyone else getting this symptom and has anyone any ideas how to get out
> > > > of it without wiping the whole machine?
> > > >
> > > > Many thanks for any help.
> > > >
> > > > Tom Walker
> > > >
> > > >

flconch@bellsouth.net · Feb 16, 2008

Re: Vista constantly rebooting after this week's updates - "Config

On Feb 16, 1:34 am, Ed Stoddard <EdStodd...@discussions.microsoft.com>
wrote:
> Well, I have 2 computers running Vista, one Vista Home Premium on a 5 year
> old Dell that will NOT complete theupdate, (says 3 of 3 at 0% then reboots)
> which was a securityupdateconcerning the Window Media Center part of Vista.
> On my Vista Ultimate system theupdatetook just fine, so I am able to use
> that computer.
>
> It's somewhat comforting to know that many are havingproblemswith this,
> but now we are all locked out our computers because MS put out a badupdate.
> This is not good.
>
>
>
> "MowGreen [MVP]" wrote:
> > Tom, Kenneth, and Christian ...
> > Are all 3 affected systems Acer laptops ?
>
> > STRONGLY suggest that you all phone this in toMicrosoft'sPSS. Tell
> > them ***specifically*** that this was caused by a Securityupdate.
> > Perhaps it was
>
> >MicrosoftSecurity Bulletin MS08-004 - Important
> > Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)
>
> > that caused this issue. Or it could have been
>
> >MicrosoftSecurity Bulletin MS08-007 - Critical
> > Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
> > Execution (946026)
>
> > There is no-charge support for issues with Security updates:
>
> > > Support
> > > * Customers in the U.S. and Canada can receive technical support fromMicrosoftProduct Support
> > > Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with
> > > security updates.
> > > * International customers can receive support from their localMicrosoftsubsidiaries. There is no
> > > charge for support that is associated with security updates. For more information about how to
> > >contactMicrosoftfor support issues, visit the International Support Web site.
> > >
>
> > Make them troubleshoot just whichupdateis causing the rebooting. After
> > all, it was theirupdate
> > that caused this issue <w>
>
> > MowGreen [MVP 2003-2008]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============- Hide quoted text -
>
> - Show quoted text -

Hi,
I'm locked out of my Dell Inspiron 1505 that runs Vista Home Premium.
Everything was fine and I was reading a news item online when without
ANY warning, my computer just shut down. Then it came on again, with
the dire message - "Installing Update 3 of 3 0% Complete. Do not shut
off your computer." 3 hours of my computer shutting down and
rebooting. I am crazed by this mess. Thanks to all of you who have
offered advice and detailed what you did to try to fix the infernal
problem.

PA Bear [MS MVP] · Feb 17, 2008

Re: Vista constantly rebooting after this week's updates - "Configurin

Have you contacted Microsoft about the problem?

See
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
DTS-L

sharlou wrote:
> I am having the same problem. Microsoft has been of no help whatsover.
>
> "Tom Walker" wrote:
>
>> My son (away at university) has just installed this week's Microsoft
>> updates and now is unable to get his laptop re-started (it's an Acer
>> Aspire 5633 about a year old).
>>
>> It says "Configuring Updates. Stage 3 of 3 0% Complete.
>> Then it says "Shutting Down" and restarts the whole cycle. This goes on
>> and on....
>>
>> He has tried to get it into Safe Mode but it won't, just goes back into
>> the
>> cycle described above.
>>
>> I've searched on Google and come up with only one hit - that described
>> identical symptoms and was posted in a blog about three hours ago. There
>> are some references to the same message related to SP1 installation but
>> my
>> son is just using the standard Microsoft Update service - not gone near
>> SP1.
>>
>> Is anyone else getting this symptom and has anyone any ideas how to get
>> out
>> of it without wiping the whole machine?
>>
>> Many thanks for any help.
>>
>> Tom Walker

Jiang · Feb 17, 2008

RE: Vista constantly rebooting after this week's updates - "Configurin

microsoft.public.windowsupdate

Jiang · Feb 17, 2008

problem fixed for me

I had exactly the same problem. After I read this thread, I realized that
I am not the only one around the world.
I spent sometime today, and finally fixed the problem in a non-technical way.
I think the problem caused by laest update for windows vista media center,
when you install this updates .net optimazor got stopped, and then series
error message appears, then the update fails. If you restart from this point,
you will have this problem.

Soltuion I used:
Boot from DVD, then choose repair windows. after a few screen, you got to a
menu, choose start commnd prompt.
under command prompt, go to your anti-virues software folder(in ny case,
avast), renname all the exe file to something else, I run ren *.exe *.fuk.

restart the PC, boot fromt he DVD. repair windows. This time the DVD will
ask you if you want to restore to the original point, answer YES!

After a few minutes, the process will be done. restart the system. And you
will back to busniess.

My system is DELL D531 + VIsta x64 Ult.(Chinese Simp.)

I am not sure this wil work for you, but it did work for me. Good luck to you!

Jiang

Darrell Gorter[MSFT] · Feb 17, 2008

Re: Vista constantly rebooting after this week's updates - "Configurin

Hello,
Just an update on this thread.
I have gotten five sets of logs that are currently being investigated.
Thanks for the logs I have recieved to date.
If the machine came with Windows Vista Pre-installed try using F8 safe mode
options.
They may have installed the repair scenarios\system restore option onto the
hard disk as a Safe Mode option.
You may be able to do system restore from those scenarios. Your options in
Safe Mode may be different depending on the vendor you got your machine
from.
System Restore is best solution right now.
We are still looking for other workaround other than using System Restore
if your machine doesn't have any restore points available.
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
Reply-To: "PA Bear [MS MVP]" <moc.liamg@PVMraeBAP>
From: "PA Bear [MS MVP]" <PABearMVP@gmail.com>
References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>
<96D925F4-D2E1-4BBB-A469-06F3A21441C4@microsoft.com>
Subject: Re: Vista constantly rebooting after this week's updates -
"Configurin
Date: Sun, 17 Feb 2008 03:05:15 -0500
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Have you contacted Microsoft about the problem?

See
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
DTS-L

sharlou wrote:
> I am having the same problem. Microsoft has been of no help whatsover.
>
> "Tom Walker" wrote:
>
>> My son (away at university) has just installed this week's Microsoft
>> updates and now is unable to get his laptop re-started (it's an Acer
>> Aspire 5633 about a year old).
>>
>> It says "Configuring Updates. Stage 3 of 3 0% Complete.
>> Then it says "Shutting Down" and restarts the whole cycle. This goes on
>> and on....
>>
>> He has tried to get it into Safe Mode but it won't, just goes back into
>> the
>> cycle described above.
>>
>> I've searched on Google and come up with only one hit - that described
>> identical symptoms and was posted in a blog about three hours ago. There
>> are some references to the same message related to SP1 installation but
>> my
>> son is just using the standard Microsoft Update service - not gone near
>> SP1.
>>
>> Is anyone else getting this symptom and has anyone any ideas how to get
>> out
>> of it without wiping the whole machine?
>>
>> Many thanks for any help.
>>
>> Tom Walker

Bhodie · Feb 17, 2008

RE: Vista constantly rebooting after this week's updates - "Config

John,

Do you have any friends with the Vista DVD? You only need to boot with it..
so no serial number involved, etc.. just a thought..

"John" wrote:

> Thanks for the reply Bhodie. But believe it or not, for whatever reason, I
> don't know...the Vista version given with the Lenovo laptop does not give the
> repair option...I and the MS support person could firgure it out either. I
> know exactly were it should be it's not there...I just don't understand...
>
> ANYWAY, I spent over 3 hours on the phone with MS support (several different
> people). No luck on resovling the issue.
> The only answer they had was to reinstall Windows (and loss personal
> setting, programs, and all that)...
>
> Do too the configuration of the Lenovo, it has a 2nd partition. So I have
> reinstalled Vista on the 2nd partition in hopes of getting into the 1st
> partition and deleting the KB947172 security files. Thus being able to
> reboot and do a system restore in the original Vista partition as others have
> done.
> This part of the "operation" worked. Four files with KB947172 have been
> deleted. Unforuately, when restarting using the original Vista partition the
> rebooting issue continues...
> If anyone has another suggestion, please let me know. I've spent about 7
> hours on this today. So I'm done for today. Good luck to all with this
> issue.
> John
>
>
>
> "Bhodie" wrote:
> 
> > John,
> >
> > Once you click on the "install" on the first screen, it will take you to the
> > next screen which gives you the repair options..
> >
> > "John" wrote:
> > 
> > > I'm having same issue with my wife's Lenovo 3000 Y410. On hold with MS
> > > support now. I have the Vista DVD and can boot up from the DVD drive BUT
> > > Vista does not give an option to restore/repair...only install. Which I
> > > woudl rather not do...
> > > If I find out any new info for the support people...I'll post it.
> > >
> > >
> > > "Matthew McDermott" wrote:
> > >
> > > > Tom,
> > > >
> > > > I just got off the phone with Vista tech support and they "...are still
> > > > researching the problem." They think the root cause is a "unforseen software
> > > > conflict".
> > > >
> > > > I was able to get back to "normal" by using the system restore steps. I did
> > > > not have to reinstall. (Thank goodness)
> > > >
> > > > I did try to install the update manually with the KB947172 download and that
> > > > too caused the same issue.
> > > >
> > > > So, after a second system restore I turned off the Windows Update for
> > > > "Cumulative Update for Media Center for Windows Vista (KB947172)".
> > > >
> > > > If I get a real resolution from PSS I'll post it here.
> > > >
> > > >
> > > >
> > > > HTH,
> > > >
> > > > --
> > > > Matthew McDermott, MVP
> > > > Principal Consultant
> > > > Catapult Systems, Inc.
> > > >
> > > >
> > > > "Tom Walker" wrote:
> > > >
> > > > > My son (away at university) has just installed this week's Microsoft updates
> > > > > and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> > > > > about a year old).
> > > > >
> > > > > It says "Configuring Updates. Stage 3 of 3 0% Complete.
> > > > > Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> > > > > on....
> > > > >
> > > > > He has tried to get it into Safe Mode but it won't, just goes back into the
> > > > > cycle described above.
> > > > >
> > > > > I've searched on Google and come up with only one hit - that described
> > > > > identical symptoms and was posted in a blog about three hours ago. There
> > > > > are some references to the same message related to SP1 installation but my
> > > > > son is just using the standard Microsoft Update service - not gone near SP1.
> > > > >
> > > > > Is anyone else getting this symptom and has anyone any ideas how to get out
> > > > > of it without wiping the whole machine?
> > > > >
> > > > > Many thanks for any help.
> > > > >
> > > > > Tom Walker
> > > > >
> > > > >

tio00 · Feb 18, 2008

Just an update on my status and things I've tried:

1. Using f8 doesn't help; safe mode, safe mode with network and safe
mode with command prompt never get past the "configuring updates stage 3
of 3 0%"...

2. As I mentioned in an earlier post I downloaded the update manually
and eventually found c:\windows\system32\wusa.exe which is a commandline
update utility. Unfortunately since I can only get a command prompt when
using a boot cd/vista dvd it doesn't work as the active system is
actually the boot media and not the broken system.

3. I tried modifying the boot instructions, using
c:\windows\system32\bcdedit, thinking that the update instructions were
embedded there somewhere, but that didn't help either.

4. I read somewhere that the updates might be cached somewhere else on
the disk, since changing the names of windows\softwasredistribution and
windows\system32\catroot2 doesn't work. Anyone know more about this?

Not much progress, but like thomas edison said: at least i now know a
"thousand" ways of NOT fixing the continous boot problem...

Hope someone can find a solution...

Thanks

--
tio00
Posted via

Diana · Feb 18, 2008

Re: Vista constantly rebooting after this week's updates - "Config

Hello,

I checked with our setup team and so far they have only seen one case with
this issue.

Resolved by:
1. Located a full edition of the media to test recovery options using the
system restore to go back to a restore point prior to the problem.
940765 How to use System Restore to log on to Windows Vista when you lose
access to an account

2. Once on the machine, check "update history" to see which update(s)
failed to install. Go to microsoft's download center

and manually download and install this update (s).
927532 When you use Windows Update to install an update in Windows Vista,
the update may not appear in the Programs and Features item in Control Panel

3. Once updates have installed and the machine has been rebooted, test
Windows Update again.

NOTE: This particular case had problems with KB937287. Update 937287 is a
prerequisite package (pre req for vista sp1) that contains updates to the
Windows Vista installation software. The installation software is the
component that handles the installation and the removal of software updates,
language packs, optional Windows features, and service packs.

Diana

Diana Smith [MSFT] <diasmith@online.microsoft.com>
PSS Security Team

This posting is provided "AS IS" with no warranties, and confers no rights.

"Kenneth" wrote:

> My computer is not an Acer, its a home made PC I built myself.
> My computer has been up2date since I installed Vista (ultimate), and the
> problem must have come from one of the latest updates, I only remember one of
> the updates in the list before it rebooted, it was the one with the
> "addresses a vulnerability in Windows Vista" text.
>
> "MowGreen [MVP]" wrote:
> 
> > Tom, Kenneth, and Christian ...
> > Are all 3 affected systems Acer laptops ?
> >
> > STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell
> > them ***specifically*** that this was caused by a Security update.
> > Perhaps it was
> >
> > Microsoft Security Bulletin MS08-004 â€“ Important
> > Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)
> >
> > that caused this issue. Or it could have been
> >
> > Microsoft Security Bulletin MS08-007 â€“ Critical
> > Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
> > Execution (946026)
> >
> > There is no-charge support for issues with Security updates:
> > 
> > > Support
> > > â€¢ Customers in the U.S. and Canada can receive technical support from Microsoft Product Support
> > > Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with
> > > security updates.
> > > â€¢ International customers can receive support from their local Microsoft subsidiaries. There is no
> > > charge for support that is associated with security updates. For more information about how to
> > > contact Microsoft for support issues, visit the International Support Web site.
> > > 
> >
> > Make them troubleshoot just which update is causing the rebooting. After
> > all, it was their update
> > that caused this issue <w>
> >
> > MowGreen [MVP 2003-2008]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> >
> >
> > Kenneth wrote:
> > 
> > > Same here, tried all the options from the "safe boot" options. Cant get out
> > > of the cycle. And its also at the stage 3 of 3 im hanging at. Computer was
> > > just fine untill the update ran and did an automated reboot to install the
> > > changes
> > >
> > > "Christian Brockman" wrote:
> > >
> > >
> > >>I am having the exact same problem. I can't even get into Vista to try to
> > >>change directories as has been suggested elsewhere in this forum. I have
> > >>tried booting in safe mode and jumping back to system save point. Neither
> > >>work (as I still get the step 3 of 3 and then another reboot). I really
> > >>don't want to have to reinstall vista. Help please!
> > >>
> > >>Christian Brockman
> > >>
> > >>"Tom Walker" wrote:
> > >>
> > >>
> > >>>My son (away at university) has just installed this week's Microsoft updates
> > >>>and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> > >>>about a year old).
> > >>>
> > >>>It says "Configuring Updates. Stage 3 of 3 0% Complete.
> > >>>Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> > >>>on....
> > >>>
> > >>>He has tried to get it into Safe Mode but it won't, just goes back into the
> > >>>cycle described above.
> > >>>
> > >>>I've searched on Google and come up with only one hit - that described
> > >>>identical symptoms and was posted in a blog about three hours ago. There
> > >>>are some references to the same message related to SP1 installation but my
> > >>>son is just using the standard Microsoft Update service - not gone near SP1.
> > >>>
> > >>>Is anyone else getting this symptom and has anyone any ideas how to get out
> > >>>of it without wiping the whole machine?
> > >>>
> > >>>Many thanks for any help.
> > >>>
> > >>>Tom Walker
> > >>>
> > >>>
> >

tio00 · Feb 18, 2008

Thank you Diana for summarizing these valid steps to resolve the
problem. Based on several post here and elsewhere, this has worked
successfully for many people. Where this procedure fails for many others
is already at step 1, when there are no restore points. I and others
have tried this, but when selecting "System Restore", the system replies
that there are no restore points defined...

What we need is a way to bypass the initial installation attempt in
some way, either by renaming some files and/or folders, changing some
registry entries, etc to get the install to fail and the system to
continue to boot. I've seen suggestions for several things to try, but
none have worked, telling me that these install files/commands are
hidden away in come cache or hidden directory or something. I'd love to
know where...

On the computer I'm trying to fix, I've been able to shrink the main
partition, and have installed XP on a new partition using the free area.
I'm in the process of moving everything over, but I still can't
reconcile myself with the fact that there is nothing to do to get back
into a "perfectly good system" that was working before the KB937287
update attempt.

Again, thank you very much for your fine post Diana, I'm just hoping we
can find a way to fix this, also when there are no restore points...

Diana;686775 Wrote: 
> Hello,
>
> I checked with our setup team and so far they have only seen one case
> with
> this issue.
>
> Resolved by:
> 1. Located a full edition of the media to test recovery options using
> the
> system restore to go back to a restore point prior to the problem.
> 940765 How to use System Restore to log on to Windows Vista when you
> lose
> access to an account
> 'How to use System Restore to log on to Windows Vista when you lose
> access to an account'
> ()
>
> 2. Once on the machine, check "update history" to see which update(s)
> failed to install. Go to microsoft's download center
> 'Microsoft Download Center' ()
> and manually download and install this update (s).
> 927532 When you use Windows Update to install an update in Windows
> Vista,
> the update may not appear in the Programs and Features item in Control
> Panel
> 'When you use Windows Update to install an update in Windows Vista, the
> update may not appear in the Programs and Features item in Control
> Panel' ()
>
>
> 3. Once updates have installed and the machine has been rebooted, test
> Windows Update again.
>
> NOTE: This particular case had problems with KB937287. Update 937287
> is a
> prerequisite package (pre req for vista sp1) that contains updates to
> the
> Windows Vista installation software. The installation software is the
> component that handles the installation and the removal of software
> updates,
> language packs, optional Windows features, and service packs.
>
> Diana
>
> Diana Smith [MSFT] <diasmith@online.microsoft.com>
> PSS Security Team
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>

--
tio00
Posted via

Tom Walker · Feb 18, 2008

Re: Vista constantly rebooting after this week's updates - "Config

Diana

Thank you for these points. As my son's PC denied it had any restore points
when booted from the Vista DVD and we had limited ability to do very much
from the command prompt, we decided it was time to completely re-install.

That's now been done and all the updates installed without problem this
time.

I very much appreciate the exceelent responses supplied by many contributers
in this group - it has been very helpful in getting through this problem.

Tom Walker

"Diana" <Diana@discussions.microsoft.com> wrote in message
news:0B59241C-22E2-4BF7-BD95-4E4938845E88@microsoft.com...
> Hello,
>
> I checked with our setup team and so far they have only seen one case with
> this issue.
>
> Resolved by:
> 1. Located a full edition of the media to test recovery options using
> the
> system restore to go back to a restore point prior to the problem.
> 940765 How to use System Restore to log on to Windows Vista when you lose
> access to an account
>
>
> 2. Once on the machine, check "update history" to see which update(s)
> failed to install. Go to microsoft's download center
>
> and manually download and install this update (s).
> 927532 When you use Windows Update to install an update in Windows Vista,
> the update may not appear in the Programs and Features item in Control
> Panel
>
>
>
> 3. Once updates have installed and the machine has been rebooted, test
> Windows Update again.
>
> NOTE: This particular case had problems with KB937287. Update 937287 is
> a
> prerequisite package (pre req for vista sp1) that contains updates to the
> Windows Vista installation software. The installation software is the
> component that handles the installation and the removal of software
> updates,
> language packs, optional Windows features, and service packs.
>
> Diana
>
> Diana Smith [MSFT] <diasmith@online.microsoft.com>
> PSS Security Team
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "Kenneth" wrote:
>
>> My computer is not an Acer, its a home made PC I built myself.
>> My computer has been up2date since I installed Vista (ultimate), and the
>> problem must have come from one of the latest updates, I only remember
>> one of
>> the updates in the list before it rebooted, it was the one with the
>> "addresses a vulnerability in Windows Vista" text.
>>
>> "MowGreen [MVP]" wrote:
>>
>> > Tom, Kenneth, and Christian ...
>> > Are all 3 affected systems Acer laptops ?
>> >
>> > STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell
>> > them ***specifically*** that this was caused by a Security update.
>> > Perhaps it was
>> >
>> > Microsoft Security Bulletin MS08-004 â€“ Important
>> > Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)
>> >
>> > that caused this issue. Or it could have been
>> >
>> > Microsoft Security Bulletin MS08-007 â€“ Critical
>> > Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
>> > Execution (946026)
>> >
>> > There is no-charge support for issues with Security updates:
>> >
>> > > Support
>> > > â€¢ Customers in the U.S. and Canada can receive technical support from
>> > > Microsoft Product Support
>> > > Services at 1-866-PCSAFETY. There is no charge for support calls that
>> > > are associated with
>> > > security updates.
>> > > â€¢ International customers can receive support from their local
>> > > Microsoft subsidiaries. There is no
>> > > charge for support that is associated with security updates. For more
>> > > information about how to
>> > > contact Microsoft for support issues, visit the International Support
>> > > Web site.
>> > >
>> >
>> > Make them troubleshoot just which update is causing the rebooting.
>> > After
>> > all, it was their update
>> > that caused this issue <w>
>> >
>> > MowGreen [MVP 2003-2008]
>> > ===============
>> > *-343-* FDNY
>> > Never Forgotten
>> > ===============
>> >
>> >
>> >
>> >
>> > Kenneth wrote:
>> >
>> > > Same here, tried all the options from the "safe boot" options. Cant
>> > > get out
>> > > of the cycle. And its also at the stage 3 of 3 im hanging at.
>> > > Computer was
>> > > just fine untill the update ran and did an automated reboot to
>> > > install the
>> > > changes
>> > >
>> > > "Christian Brockman" wrote:
>> > >
>> > >
>> > >>I am having the exact same problem. I can't even get into Vista to
>> > >>try to
>> > >>change directories as has been suggested elsewhere in this forum. I
>> > >>have
>> > >>tried booting in safe mode and jumping back to system save point.
>> > >>Neither
>> > >>work (as I still get the step 3 of 3 and then another reboot). I
>> > >>really
>> > >>don't want to have to reinstall vista. Help please!
>> > >>
>> > >>Christian Brockman
>> > >>
>> > >>"Tom Walker" wrote:
>> > >>
>> > >>
>> > >>>My son (away at university) has just installed this week's Microsoft
>> > >>>updates
>> > >>>and now is unable to get his laptop re-started (it's an Acer Aspire
>> > >>>5633
>> > >>>about a year old).
>> > >>>
>> > >>>It says "Configuring Updates. Stage 3 of 3 0% Complete.
>> > >>>Then it says "Shutting Down" and restarts the whole cycle. This
>> > >>>goes on and
>> > >>>on....
>> > >>>
>> > >>>He has tried to get it into Safe Mode but it won't, just goes back
>> > >>>into the
>> > >>>cycle described above.
>> > >>>
>> > >>>I've searched on Google and come up with only one hit - that
>> > >>>described
>> > >>>identical symptoms and was posted in a blog about three hours ago.
>> > >>>There
>> > >>>are some references to the same message related to SP1 installation
>> > >>>but my
>> > >>>son is just using the standard Microsoft Update service - not gone
>> > >>>near SP1.
>> > >>>
>> > >>>Is anyone else getting this symptom and has anyone any ideas how to
>> > >>>get out
>> > >>>of it without wiping the whole machine?
>> > >>>
>> > >>>Many thanks for any help.
>> > >>>
>> > >>>Tom Walker
>> > >>>
>> > >>>
>> >

John · Feb 18, 2008

Re: Vista constantly rebooting after this week's updates - "Config

Darrell,
I'm one of those unlucky ones with no system restore on the recovery disks
and/or F8 safe mode.
Please post a work around if it looks like there will be one. If not, let
us know if a new install is the only way to fix the issue.
Thanks for your support on this issue.

John

""Darrell Gorter[MSFT]"" wrote:

> Hello,
> Just an update on this thread.
> I have gotten five sets of logs that are currently being investigated.
> Thanks for the logs I have recieved to date.
> If the machine came with Windows Vista Pre-installed try using F8 safe mode
> options.
> They may have installed the repair scenariossystem restore option onto the
> hard disk as a Safe Mode option.
> You may be able to do system restore from those scenarios. Your options in
> Safe Mode may be different depending on the vendor you got your machine
> from.
> System Restore is best solution right now.
> We are still looking for other workaround other than using System Restore
> if your machine doesn't have any restore points available.
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> Reply-To: "PA Bear [MS MVP]" <moc.liamg@PVMraeBAP>
> From: "PA Bear [MS MVP]" <PABearMVP@gmail.com>
> References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>
> <96D925F4-D2E1-4BBB-A469-06F3A21441C4@microsoft.com>
> Subject: Re: Vista constantly rebooting after this week's updates -
> "Configurin
> Date: Sun, 17 Feb 2008 03:05:15 -0500
> Lines: 41
> MIME-Version: 1.0
> Content-Type: text/plain;
> format=flowed;
> charset="Windows-1252";
> reply-type=original
> Content-Transfer-Encoding: 7bit
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
> Message-ID: <ua74wxTcIHA.4684@TK2MSFTNGP06.phx.gbl>
> Newsgroups: microsoft.public.windowsupdate
> NNTP-Posting-Host: 24.115.34.232.res-cmts.tvh.ptd.net 24.115.34.232
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> Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsupdate:42029
> X-Tomcat-NG: microsoft.public.windowsupdate
>
> Have you contacted Microsoft about the problem?
>
> See
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin
> DTS-L
>
> sharlou wrote:
> > I am having the same problem. Microsoft has been of no help whatsover.
> >
> > "Tom Walker" wrote:
> >
> >> My son (away at university) has just installed this week's Microsoft
> >> updates and now is unable to get his laptop re-started (it's an Acer
> >> Aspire 5633 about a year old).
> >>
> >> It says "Configuring Updates. Stage 3 of 3 0% Complete.
> >> Then it says "Shutting Down" and restarts the whole cycle. This goes on
> >> and on....
> >>
> >> He has tried to get it into Safe Mode but it won't, just goes back into
> >> the
> >> cycle described above.
> >>
> >> I've searched on Google and come up with only one hit - that described
> >> identical symptoms and was posted in a blog about three hours ago. There
> >> are some references to the same message related to SP1 installation but
> >> my
> >> son is just using the standard Microsoft Update service - not gone near
> >> SP1.
> >>
> >> Is anyone else getting this symptom and has anyone any ideas how to get
> >> out
> >> of it without wiping the whole machine?
> >>
> >> Many thanks for any help.
> >>
> >> Tom Walker 
>
>

Darrell Gorter[MSFT] · Feb 18, 2008

Re: Vista constantly rebooting after this week's updates - "Config

Hello John,
Trying to find another solution. We have not locked down completely yet on
the other solution.
There have been some posting with other solutions, but there are issues
that need to happen for them to work correctly.
Right now, system restore is the answer.
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
Thread-Topic: Vista constantly rebooting after this week's updates - "Config
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<ua74wxTcIHA.4684@TK2MSFTNGP06.phx.gbl>
<qPSc8odcIHA.6844@TK2MSFTNGHUB02.phx.gbl>
Subject: Re: Vista constantly rebooting after this week's updates - "Config
Date: Mon, 18 Feb 2008 18:25:00 -0800
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X-Tomcat-NG: microsoft.public.windowsupdate

Darrell,
I'm one of those unlucky ones with no system restore on the recovery disks
and/or F8 safe mode.
Please post a work around if it looks like there will be one. If not, let
us know if a new install is the only way to fix the issue.
Thanks for your support on this issue.

John

""Darrell Gorter[MSFT]"" wrote:

> Hello,
> Just an update on this thread.
> I have gotten five sets of logs that are currently being investigated.
> Thanks for the logs I have recieved to date.
> If the machine came with Windows Vista Pre-installed try using F8 safe 
mode 
> options.
> They may have installed the repair scenariossystem restore option onto 
the 
> hard disk as a Safe Mode option.
> You may be able to do system restore from those scenarios. Your options 
in 
> Safe Mode may be different depending on the vendor you got your machine
> from.
> System Restore is best solution right now.
> We are still looking for other workaround other than using System Restore
> if your machine doesn't have any restore points available.
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> Reply-To: "PA Bear [MS MVP]" <moc.liamg@PVMraeBAP>
> From: "PA Bear [MS MVP]" <PABearMVP@gmail.com>
> References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>
> <96D925F4-D2E1-4BBB-A469-06F3A21441C4@microsoft.com>
> Subject: Re: Vista constantly rebooting after this week's updates -
> "Configurin
> Date: Sun, 17 Feb 2008 03:05:15 -0500
> Lines: 41
> MIME-Version: 1.0
> Content-Type: text/plain;
> format=flowed;
> charset="Windows-1252";
> reply-type=original
> Content-Transfer-Encoding: 7bit
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
> Message-ID: <ua74wxTcIHA.4684@TK2MSFTNGP06.phx.gbl>
> Newsgroups: microsoft.public.windowsupdate
> NNTP-Posting-Host: 24.115.34.232.res-cmts.tvh.ptd.net 24.115.34.232
> Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsupdate:42029
> X-Tomcat-NG: microsoft.public.windowsupdate
>
> Have you contacted Microsoft about the problem?
>
> See
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin
> DTS-L
>
> sharlou wrote:
> > I am having the same problem. Microsoft has been of no help whatsover.
> >
> > "Tom Walker" wrote:
> >
> >> My son (away at university) has just installed this week's Microsoft
> >> updates and now is unable to get his laptop re-started (it's an Acer
> >> Aspire 5633 about a year old).
> >>
> >> It says "Configuring Updates. Stage 3 of 3 0% Complete.
> >> Then it says "Shutting Down" and restarts the whole cycle. This goes 
on
> >> and on....
> >>
> >> He has tried to get it into Safe Mode but it won't, just goes back 
into 
> >> the
> >> cycle described above.
> >>
> >> I've searched on Google and come up with only one hit - that described
> >> identical symptoms and was posted in a blog about three hours ago. 
There
> >> are some references to the same message related to SP1 installation 
but 
> >> my
> >> son is just using the standard Microsoft Update service - not gone near
> >> SP1.
> >>
> >> Is anyone else getting this symptom and has anyone any ideas how to 
get 
> >> out
> >> of it without wiping the whole machine?
> >>
> >> Many thanks for any help.
> >>
> >> Tom Walker 
>
>

Christian Brockman · Feb 20, 2008

RE: Vista constantly rebooting after this week's updates - "Config

So I finally got my laptop back online. It a long email thread with
Microsoft Support. I had to system restore to a couple days before this
week's updates. After going through my log files, I discovered that KB937287
had failed. Be careful with this update. Other websites are suggesting
doing a manual download and install. Good luck to you all, I hope all of
your issues have been resolved.

Christian

"Christian Brockman" wrote:

> I am having the exact same problem. I can't even get into Vista to try to
> change directories as has been suggested elsewhere in this forum. I have
> tried booting in safe mode and jumping back to system save point. Neither
> work (as I still get the step 3 of 3 and then another reboot). I really
> don't want to have to reinstall vista. Help please!
>
> Christian Brockman
>
> "Tom Walker" wrote:
> 
> > My son (away at university) has just installed this week's Microsoft updates
> > and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> > about a year old).
> >
> > It says "Configuring Updates. Stage 3 of 3 0% Complete.
> > Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> > on....
> >
> > He has tried to get it into Safe Mode but it won't, just goes back into the
> > cycle described above.
> >
> > I've searched on Google and come up with only one hit - that described
> > identical symptoms and was posted in a blog about three hours ago. There
> > are some references to the same message related to SP1 installation but my
> > son is just using the standard Microsoft Update service - not gone near SP1.
> >
> > Is anyone else getting this symptom and has anyone any ideas how to get out
> > of it without wiping the whole machine?
> >
> > Many thanks for any help.
> >
> > Tom Walker
> >
> >

Michael Neill · Feb 20, 2008

Start from the Vista DVD and open a command prompt, type the following
command:

ren %windir%\winsxs\pending.xml pending.old

Reboot.
Started a little funny - but came up OK.

Michael Neill

--
Michael Neill
Posted via

Darrell Gorter[MSFT] · Feb 21, 2008

Re: Vista constantly rebooting after this week's updates - "Config

Hello,
We have published a knowledgebase article on this issue:

949358 Updates do not install successfully and your computer is continually
restarting when you try to install updates from Windows Update on a Windows
Vista computer.

Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
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Subject: Re: Vista constantly rebooting after this week's updates - "Config
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NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20

Hello John,
Trying to find another solution. We have not locked down completely yet on
the other solution.
There have been some posting with other solutions, but there are issues
that need to happen for them to work correctly.
Right now, system restore is the answer.
Thanks,
Darrell Gorter[MSFT]

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Thread-Topic: Vista constantly rebooting after this week's updates - "Config
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Subject: Re: Vista constantly rebooting after this week's updates - "Config
Date: Mon, 18 Feb 2008 18:25:00 -0800
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Darrell,
I'm one of those unlucky ones with no system restore on the recovery disks
and/or F8 safe mode.
Please post a work around if it looks like there will be one. If not, let
us know if a new install is the only way to fix the issue.
Thanks for your support on this issue.

John

""Darrell Gorter[MSFT]"" wrote:

> Hello,
> Just an update on this thread.
> I have gotten five sets of logs that are currently being investigated.
> Thanks for the logs I have recieved to date.
> If the machine came with Windows Vista Pre-installed try using F8 safe 
mode 
> options.
> They may have installed the repair scenariossystem restore option onto 
the 
> hard disk as a Safe Mode option.
> You may be able to do system restore from those scenarios. Your options 
in 
> Safe Mode may be different depending on the vendor you got your machine
> from.
> System Restore is best solution right now.
> We are still looking for other workaround other than using System Restore
> if your machine doesn't have any restore points available.
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> Reply-To: "PA Bear [MS MVP]" <moc.liamg@PVMraeBAP>
> From: "PA Bear [MS MVP]" <PABearMVP@gmail.com>
> References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>
> <96D925F4-D2E1-4BBB-A469-06F3A21441C4@microsoft.com>
> Subject: Re: Vista constantly rebooting after this week's updates -
> "Configurin
> Date: Sun, 17 Feb 2008 03:05:15 -0500
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> Have you contacted Microsoft about the problem?
>
> See
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin
> DTS-L
>
> sharlou wrote:
> > I am having the same problem. Microsoft has been of no help whatsover.
> >
> > "Tom Walker" wrote:
> >
> >> My son (away at university) has just installed this week's Microsoft
> >> updates and now is unable to get his laptop re-started (it's an Acer
> >> Aspire 5633 about a year old).
> >>
> >> It says "Configuring Updates. Stage 3 of 3 0% Complete.
> >> Then it says "Shutting Down" and restarts the whole cycle. This goes 
on
> >> and on....
> >>
> >> He has tried to get it into Safe Mode but it won't, just goes back 
into 
> >> the
> >> cycle described above.
> >>
> >> I've searched on Google and come up with only one hit - that described
> >> identical symptoms and was posted in a blog about three hours ago. 
There
> >> are some references to the same message related to SP1 installation 
but 
> >> my
> >> son is just using the standard Microsoft Update service - not gone near
> >> SP1.
> >>
> >> Is anyone else getting this symptom and has anyone any ideas how to 
get 
> >> out
> >> of it without wiping the whole machine?
> >>
> >> Many thanks for any help.
> >>
> >> Tom Walker 
>
>

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