Video Hardware Error!

Hello!

I have a serious problem with my computer. Everytime I play a game for a while my graphic card suddenly stops working and the computer crashes!

This is not becouse of bad computer, I have a brand new computer and no lag what so ever, only problem is the video hardware error

SPECS:
Intel i5 3570k (factory turbo, no oc)
12gb ram Kingston hyperx 1600
AMD Radeon HD 7850, sapphire 975hz OC version
Gigabyte Z77-DS3H (bios vers F3)
OCZ Fatality 750W power supply
Kingston SSD HyperX 120gb harddrive

WHO CRASHED REPORT
On Tue 3.7.2012 14:20:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\WD-20120703-1720.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x8768)
Bugcheck code: 0x117 (0xFFFFFA8009F124E0, 0xFFFFF88006A86768, 0x0, 0x0)
Error: VIDEO_TDR_TIMEOUT_DETECTED
file path: C:\Windows\system32\drivers\atikmpag.sysproduct: AMD drivercompany: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport DriverBug check description: This indicates that the
[size=3]display driver failed to respond in a timely fashion. A third party driver [/size]
[font=Verdana][size=3]was identified as the probable root cause of this system error. It is suggested [/size] [/font]
[color=#3C3B3B][font=Verdana][size=3]you look for an update for the following driver: atikmpag.sys (AMD multi-vendor [/size] [/font][/color][font=Verdana]
[color=#3C3B3B][font=Verdana][size=3]Miniport Driver, Advanced Micro Devices, Inc.). Google query: atikmpag.sys Advanced Micro Devices, Inc. [/size] [/font][/color][font=Verdana]
[color=#3C3B3B][font=Verdana][size=3]VIDEO_TDR_TIMEOUT_DETECTED [/size] [/font][/color][font=Verdana]


[color=#3C3B3B][font=Verdana][size=3]4 crash dumps have been found [/size] [/font][/color][font=Verdana]
[color=#3C3B3B][font=Verdana][size=3]and analyzed. A third party driver has been identified to be causing system [/size] [/font][/color][font=Verdana]
[color=#3C3B3B][font=Verdana][size=3]crashes on your computer. It is strongly suggested that you check for updates [/size] [/font][/color][font=Verdana]
[color=#3C3B3B][font=Verdana][size=3]for these drivers on their company websites. Click on the links below to search [/size] [/font][/color][font=Verdana]
[color=#3C3B3B][font=Verdana][size=3]with Google for updates for these drivers: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro [/size] [/font][/color][font=Verdana]
[color=#3C3B3B][font=Verdana][size=3]Devices, Inc.) [/size] [/font][/color][font=Verdana]


[color=#3C3B3B][font=Verdana][size=3]The problem is NOT overheating! [/size] [/font][/color][font=Verdana]
[color=#3C3B3B][font=Verdana][size=3]latest DRIVERS are installed! [/size] [/font][/color][font=Verdana]

[color=#3C3B3B][font=Verdana][size=3]PLEASE HELP![/size] [/font][/color][font=Verdana]

[color=#3C3B3B][font=Verdana][size=3]Attached PCHF Details![/size] [/font][/color][font=Verdana][/font][/font][/font][/font][/font][/font][/font][/font][/font][/font][/font][/font][/font]

 

If you want to post your logs or other details copy and paste the results directly on the post. We cannot allow .zip files unless they come from a staff member or someone who we know well. Please do not take that personally as it is not a reflection on you. We simply have no way of knowing and that is tantamount to opening an email attachment from an unknown source. The attachment has been deleted. Sorry!

 

Code:

*******************************************************************************
*																			 *
*					    Bugcheck Analysis								    *
*																			 *
*******************************************************************************
VIDEO_TDR_TIMEOUT_DETECTED (117)
The display driver failed to respond in timely fashion.
(This code can never be used for real bugcheck).
Arguments:
Arg1: fffffa800c1892d0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88006a2e768, The pointer into responsible device driver module (e.g owner tag).
Arg3: 0000000000000000, The secondary driver specific bucketing key.
Arg4: 0000000000000000, Optional internal context dependent data.
Debugging Details:
------------------

FAULTING_IP:
atikmpag+8768
fffff880`06a2e768 ??			  ???
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_TIMEOUT
TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b

BUGCHECK_STR:  0x117
PROCESS_NAME:  System
CURRENT_IRQL:  0
STACK_TEXT: 
fffff880`03ee04f0 fffff880`06c6d5f7 : fffffa80`0c1892d0 fffff880`06cb9ec4 fffffa80`0c1892d0 fffff880`06c3b807 : watchdog!WdDbgReportRecreate+0xa3
fffff880`03ee0a10 fffff880`06c6e2bc : fffff8a0`0c47c270 fffff8a0`0c47c270 00000000`00000080 fffffa80`0c1892d0 : dxgkrnl!TdrUpdateDbgReport+0xcb
fffff880`03ee0a60 fffff880`06c426b3 : 00000000`00000001 fffffa80`0ae3e000 00000000`00000000 fffff880`06d111cc : dxgkrnl!TdrCollectDbgInfoStage2+0x220
fffff880`03ee0a90 fffff880`06c6ee0f : 00000000`00000000 fffff800`00b96080 fffffa80`0c1892d0 fffff880`06d3ddc0 : dxgkrnl!DXGADAPTER::Reset+0xef
fffff880`03ee0b40 fffff880`06d3dec1 : fffffa80`09aa5430 00000000`00000080 00000000`00000000 fffffa80`0ae3d010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`03ee0bc0 fffff800`0336ae6a : 00000000`fffffc32 fffffa80`0ac428b0 fffffa80`0970d040 fffffa80`0ac428b0 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`03ee0c00 fffff800`030c4ec6 : fffff800`03246e80 fffffa80`0ac428b0 fffff800`03254cc0 00000008`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03ee0c40 00000000`00000000 : fffff880`03ee1000 fffff880`03edb000 fffff880`0dc53d70 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb
FOLLOWUP_IP:
atikmpag+8768
fffff880`06a2e768 ??			  ???
SYMBOL_NAME:  atikmpag+8768
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME:  atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4f7e4294
FAILURE_BUCKET_ID:  X64_0x117_IMAGE_atikmpag.sys
BUCKET_ID:  X64_0x117_IMAGE_atikmpag.sys
Followup: MachineOwner
---------

here might be some useful link to other of my forum posts and failed attempts to solve this issue of mine
http://www.tomshardware.co.uk/forum/372125-15-video-hardware-error
http://www.pchelpforum.com/xf/threads/video-hardware-error.139397/

 

I notice you had uninstalled & reinstalled the drivers a number of times, was this always the latest drivers currently available (12.8 WHQL or 12.9 Beta)?

I had a similar problem a couple of months ago where the 12.6 drivers were fine and the 12.7 drivers would always crash as yours are doing, I would try going back through a few driver releases, try 12.6 to start with and see if you still get the problem (don't worry if it says Vista 64bit in the link, that's where the Win 7 archive links to) - http://support.amd.c...iw_vista64.aspx