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"the Rpc Server Is Unavailable"

Discussion in 'Windows 7' started by WillTroll, Sep 16, 2012.

  1. WillTroll

    WillTroll Registered Members

    Joined:
    Aug 18, 2011
    Messages:
    48
    Location:
    NY
    Operating System:
    Windows 8
    Alright, so my Mom has a COMPAQ laptop that she uses for her normal stuff, checking email, weather, solitaire, the little things. But my nephew and nieces often come over and use it.

    Well, she tried to sign herself in (Her account is password protected) and what'll happen is she'll type it correctly, it'll say Welcome, and then a few seconds later say "The RPC Server is unavailable", shortly after it will actually reboot her system and bring her back to the sign in stage.

    Shes running Windows 7 Home Premium. Does anyone know a fix for this problem?
     
    WillTroll, Sep 16, 2012
    #1
  3. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,620
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    Click on the Start Orb and type Serv into the search box. Click on Services in the resulting search list. Find the RPC Endpoint Mapper (see attachment).
    If the Startup Type is not Automatic, double click on the entry and change it to Automatic. If the Startup Type is Automatic but the Status is not
    started, right click and select start.
     

    Attached Files:

    • rpc.png
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    allheart55 (Cindy E), Sep 16, 2012
    #2
  4. WillTroll

    WillTroll Registered Members

    Joined:
    Aug 18, 2011
    Messages:
    48
    Location:
    NY
    Operating System:
    Windows 8
    Yeah, thats the problem. I cant actually log in. We sign in, but before it loads the desktop it gives this error and reboots.
     
    WillTroll, Sep 18, 2012
    #3
  5. Dalo Harkin

    Dalo Harkin Registered Members

    Joined:
    Apr 24, 2009
    Messages:
    1,820
    Location:
    Stockport near Manchester
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    ASUS - are there any others worth buying?
    CPU:
    Q6600 at 4.0Ghz per core (Watercooled)
    Memory:
    OCZ PC8500 4x1GB sticks
    Hard Drive:
    Samsung - all the way
    Graphics Card:
    XFX 260GTX rev 1
    Power Supply:
    Seasonic 600Watt
    Continually press F8 after the splash screen on a Compaq to get into safe mode and do it from there
    If you still cant get in let us know, might be worth running a scan of whatever security software you use while in safe mode to see if it detects anything
     
    Dalo Harkin, Sep 19, 2012
    #4

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