Still asking to update..

Yesterday I updated my Windows XP Pro SP3 with all the new 20 or more
updates but after restart Windows Update is still asking to install 2
updates already downloaded and installed right, that is:

Microsoft Visual Studio 2005, Service Pack 1 (KB947738)

Microsoft Visual Studio 2005, (KB937061)

Why?

Massimo

 

Maelmoro wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Yesterday I updated my Windows XP Pro SP3 with all the new 20 or more
> updates but after restart Windows Update is still asking to install 2
> updates already downloaded and installed right, that is:
>
> Microsoft Visual Studio 2005, Service Pack 1 (KB947738)
>
> Microsoft Visual Studio 2005, (KB937061)<!--colorc--><!--/colorc-->

Are you certain these updates were already installed?

I recommend you install them again, and see whether the problem goes away.

Harry.

 

> Are you certain these updates were already installed?

Sure, on Sunday I installed 20 or more updates including these 2, restarted
system and noted Windows Update asked to install these 2 again. I
re-installed them with success and after I restarted the system Windows
Update asked to intall them again!
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I recommend you install them again, and see whether the problem goes away.<!--colorc--><!--/colorc-->

The following should be the last part of my log.

Any suggest?

Massimo


2009-10-05 19:06:06:156 1540 1230 Agent Checking for
updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at

2009-10-05 19:06:06:156 1540 1230 Misc Validating
signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2009-10-05 19:06:06:156 1540 1230 Misc Microsoft
signed: Yes
2009-10-05 19:06:06:984 1540 1230 Misc Validating
signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2009-10-05 19:06:06:984 1540 1230 Misc Microsoft
signed: Yes
2009-10-05 19:06:06:984 1540 1230 Misc Validating
signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2009-10-05 19:06:07:000 1540 1230 Misc Microsoft
signed: Yes
2009-10-05 19:06:07:031 5260 3d8 DtaStor Update service
properties: service registered with AU is
{7971F918-A847-4430-9279-4A52D1EFE18D}
2009-10-05 19:06:13:500 1540 1230 Misc Validating
signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D
\muv3muredir.cab:
2009-10-05 19:06:13:500 1540 1230 Misc Microsoft
signed: Yes
2009-10-05 19:06:13:656 1540 1230 Misc Validating
signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D
\muv3muredir.cab:
2009-10-05 19:06:13:656 1540 1230 Misc Microsoft
signed: Yes
2009-10-05 19:06:13:656 1540 1230 PT +++++++++++
PT: Synchronizing server updates +++++++++++
2009-10-05 19:06:13:656 1540 1230 PT + ServiceId
= {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =

2009-10-05 19:06:21:171 1540 1230 Misc Validating
signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D
\muv3muredir.cab:
2009-10-05 19:06:21:171 1540 1230 Misc Microsoft
signed: Yes
2009-10-05 19:06:21:312 1540 1230 Misc Validating
signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D
\muv3muredir.cab:
2009-10-05 19:06:21:328 1540 1230 Misc Microsoft
signed: Yes
2009-10-05 19:06:21:328 1540 1230 PT +++++++++++
PT: Synchronizing extended update info +++++++++++
2009-10-05 19:06:21:328 1540 1230 PT + ServiceId
= {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =

2009-10-05 19:06:38:656 1540 1230 Agent * Added
update {B8B51067-3721-4503-86FC-B13982EBFBC4}.101 to search result
2009-10-05 19:06:38:656 1540 1230 Agent * Added
update {808F2582-9438-492D-960F-12C7D184C043}.104 to search result
2009-10-05 19:06:38:656 1540 1230 Agent * Found 2
updates and 58 categories in search; evaluated appl. rules of 1381 out
of 2242 deployed entities
2009-10-05 19:06:38:859 1540 1230 Agent *********
2009-10-05 19:06:38:859 1540 1230 Agent ** END **
Agent: Finding updates [CallerId = MicrosoftUpdate]
2009-10-05 19:06:38:859 1540 1230 Agent *************
2009-10-05 19:06:38:890 5036 b70 COMAPI >>-- RESUMED
-- COMAPI: Search [ClientId = MicrosoftUpdate]
2009-10-05 19:06:38:890 5036 b70 COMAPI - Updates
found = 2
2009-10-05 19:06:38:890 5036 b70 COMAPI ---------
2009-10-05 19:06:38:890 5036 b70 COMAPI -- END --
COMAPI: Search [ClientId = MicrosoftUpdate]
2009-10-05 19:06:38:890 5036 b70 COMAPI -------------
2009-10-05 19:06:38:890 5036 1338 COMAPI -------------
2009-10-05 19:06:38:890 5036 1338 COMAPI -- START --
COMAPI: Search [ClientId = MicrosoftUpdate]
2009-10-05 19:06:38:890 5036 1338 COMAPI ---------
2009-10-05 19:06:38:906 1540 1230 Agent *************
2009-10-05 19:06:38:906 5036 1338 COMAPI <<-- SUBMITTED
-- COMAPI: Search [ClientId = MicrosoftUpdate]
2009-10-05 19:06:38:906 1540 1230 Agent ** START **
Agent: Finding updates [CallerId = MicrosoftUpdate]
2009-10-05 19:06:38:906 1540 1230 Agent *********
2009-10-05 19:06:38:906 1540 1230 Agent * Online =
No; Ignore download priority = No
2009-10-05 19:06:38:906 1540 1230 Agent * Criteria =
"IsInstalled = 0 and IsHidden = 1"
2009-10-05 19:06:38:906 1540 1230 Agent * ServiceID
= {7971F918-A847-4430-9279-4A52D1EFE18D}
2009-10-05 19:06:38:906 1540 1230 Agent * Search
Scope = {Machine}
2009-10-05 19:06:44:375 1540 1230 Agent * Added
update {50DB9656-93F2-4FAA-9EC4-14D8603A060D}.109 to search result
2009-10-05 19:06:44:375 1540 1230 Agent * Added
update {7CAF9A6B-563F-4840-A073-373DECD1285D}.100 to search result
2009-10-05 19:06:44:375 1540 1230 Agent * Added
update {1761C27E-AF29-413D-BE16-5EADEDBD6DA2}.101 to search result
2009-10-05 19:06:44:375 1540 1230 Agent * Found 3
updates and 58 categories in search; evaluated appl. rules of 151 out
of 2242 deployed entities
2009-10-05 19:06:44:562 1540 1230 Agent *********
2009-10-05 19:06:44:562 1540 1230 Agent ** END **
Agent: Finding updates [CallerId = MicrosoftUpdate]
2009-10-05 19:06:44:562 1540 1230 Agent *************
2009-10-05 19:06:44:578 1540 1230 Report REPORT EVENT:
{2FA9B6FF-5FB8-4CF7-A6BA-FD642DC4B09F} 2009-10-05 19:06:38:859+0200 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0
MicrosoftUpdate Success Software Synchronization Windows Update Client
successfully detected 2 updates.
2009-10-05 19:06:44:578 5036 b70 COMAPI >>-- RESUMED
-- COMAPI: Search [ClientId = MicrosoftUpdate]
2009-10-05 19:06:44:593 5036 b70 COMAPI - Updates
found = 3
2009-10-05 19:06:44:593 5036 b70 COMAPI ---------
2009-10-05 19:06:44:593 5036 b70 COMAPI -- END --
COMAPI: Search [ClientId = MicrosoftUpdate]
2009-10-05 19:06:44:593 5036 b70 COMAPI -------------

 

OK,

This knowledge base article provides the file versions for update KB947738.
Please compare them to the files on your system:

<http://support.microsoft.com/kb/947738>



This security bulletin provide the file versions for update KB937061:

<http://www.microsoft.com/technet/security/bulletin/ms07-052.mspx>



In the bulletin you'll need to look under "Security Update Deployment", "Visual
Studio 2005", "File Information".

This will tell us whether the updates are really installed or not. Once we know
that we'll have a better idea of where the problem might lie.

Harry.

Maelmoro wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
>> Are you certain these updates were already installed?<!--colorc--><!--/colorc-->
>
> Sure, on Sunday I installed 20 or more updates including these 2, restarted
> system and noted Windows Update asked to install these 2 again. I
> re-installed them with success and after I restarted the system Windows
> Update asked to intall them again!
> <!--coloro:green--><span style="color:green <!--/coloro-->
>> I recommend you install them again, and see whether the problem goes away.<!--colorc--><!--/colorc-->
>
> The following should be the last part of my log.
>
> Any suggest?
>
> Massimo<!--colorc--><!--/colorc-->

 

> In the bulletin you'll need to look under "Security Update Deployment",
"Visual<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Studio 2005", "File Information".
>
> This will tell us whether the updates are really installed or not. Once<!--colorc--><!--/colorc-->
we know<!--coloro:blue--><span style="color:blue <!--/coloro-->
> that we'll have a better idea of where the problem might lie.<!--colorc--><!--/colorc-->

That's right, I'll check. However the articles says these updates were
released in 2008 while my Windows Update only alerted me of them in these
days (2009!). And I always install any new update, so I can't explain why..

Massimo

 

>In the bulletin you'll need to look under "Security Update Deployment", "Visual <!--coloro:blue--><span style="color:blue <!--/coloro-->
>Studio 2005", "File Information".<!--colorc--><!--/colorc-->

[Microsoft.Reportviewer.Webforms.dll]

It should be:
version: 8.0.50727.1843
date: 04-Jul-2008 06:53
size: 540,672

Mine is:
version: 8.0.50727.762
size: 528 Kb
date: 2006-12-02 06:15

The other file:

[ReportViewerLP.exe]

I can't find on my PC! (why?)
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>This will tell us whether the updates are really installed or not. Once we know
>that we'll have a better idea of where the problem might lie.<!--colorc--><!--/colorc-->

What does this mean?

Thank you,

Massimo

 

And so?

Massimo

 

OK,

KB947738 definitely isn't installed then.

I suggest that you try installing it manually. First download the update, you
can start with the KB article link I gave you in my last post. Then run it and
see what happens. (Reboot the computer first.)

If the update won't run, or appears to run but doesn't actually update
Microsoft.Reportviewer.Webforms.dll to the right version, could you please
launch Visual Studio 2005. Go to the Help menu and select About Microsoft
Visual Studio. Next to a listbox that is titled "Installed Products" there is a
pushbutton "Copy Info"; press this, then paste the information into your reply.

Harry.

Maelmoro wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
>> In the bulletin you'll need to look under "Security Update Deployment", "Visual
>> Studio 2005", "File Information".<!--colorc--><!--/colorc-->
>
> [Microsoft.Reportviewer.Webforms.dll]
>
> It should be:
> version: 8.0.50727.1843
> date: 04-Jul-2008 06:53
> size: 540,672
>
> Mine is:
> version: 8.0.50727.762
> size: 528 Kb
> date: 2006-12-02 06:15
>
> The other file:
>
> [ReportViewerLP.exe]
>
> I can't find on my PC! (why?)
> <!--coloro:green--><span style="color:green <!--/coloro-->
>> This will tell us whether the updates are really installed or not. Once we know
>> that we'll have a better idea of where the problem might lie.<!--colorc--><!--/colorc-->
>
> What does this mean?
>
> Thank you,
>
> Massimo<!--colorc--><!--/colorc-->

 

>I suggest that you try installing it manually. First download the update, you <!--coloro:blue--><span style="color:blue <!--/coloro-->
>can start with the KB article link I gave you in my last post. Then run it and
>see what happens. (Reboot the computer first.)<!--colorc--><!--/colorc-->

Just downloaded KB937061 and installed but even if it ended with
success I can see both the same updates on Windows Updates! (

Massimo

 

Maelmoro wrote:<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
>> I suggest that you try installing it manually. First download the update, you
>> can start with the KB article link I gave you in my last post. Then run it and
>> see what happens. (Reboot the computer first.)<!--colorc--><!--/colorc-->
>
> Just downloaded KB937061 and installed but even if it ended with
> success I can see both the same updates on Windows Updates! (<!--colorc--><!--/colorc-->

Please try KB947738, since that's the one you checked the file details for.
After the install, check Microsoft.Reportviewer.Webforms.dll again to see
whether or not it has been upgraded.

Also I still need the "about microsoft visual studio" details.

Harry.

 

>Please try KB947738, since that's the one you checked the file details for.

I can't install the file downloaded from here:



because during start of installation it remains blocked at a certain
time, I don't know why, maybe installation has yet to be start.. so I
downloaded these:




and installed without problems (one asked to restart system).

Anyway, Win Update askes to me again to install them! (
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>After the install, check Microsoft.Reportviewer.Webforms.dll again to see
>whether or not it has been upgraded.<!--colorc--><!--/colorc-->

Now I can find this file, under C:\Programmi\Microsoft Visual Studio
8\ReportViewer. Have I to send it to you?
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>Also I still need the "about microsoft visual studio" details.<!--colorc--><!--/colorc-->

It says:

Microsoft Visual Studio 2005
Version 8.0.50727.762 (SP.050727-7600)
2005 Microsoft Corporation
....
Microsoft .NET Framework
Version 2.0.50727 SP2
2005 Microsoft Corporation
....

Massimo

 

Maelmoro wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
>> Please try KB947738, since that's the one you checked the file details for. <!--colorc--><!--/colorc-->
>
> I can't install the file downloaded from here:
>
>
>
> because during start of installation it remains blocked at a certain
> time, I don't know why, maybe installation has yet to be start.. so I
> downloaded these:
>
>
> <!--colorc--><!--/colorc-->

Which is to say, KB937061 and KB938464.
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> and installed without problems (one asked to restart system).
>
> Anyway, Win Update askes to me again to install them! (<!--colorc--><!--/colorc-->

Which specific updates does Win Update now ask you to install? KB937061 and
KB947738 as you originally specified, or is KB938464 in the list as well?

Note that KB938464 and KB947738 are different updates. You cannot substitute
one for the other.
<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
>> After the install, check Microsoft.Reportviewer.Webforms.dll again to see
>> whether or not it has been upgraded.<!--colorc--><!--/colorc-->
>
> Now I can find this file, under CrogrammiMicrosoft Visual Studio
> 8ReportViewer. Have I to send it to you?<!--colorc--><!--/colorc-->

No, I certainly don't need you to send me any files.

Since you couldn't install the relevant update, there isn't really any point at
looking at the version information again either.
<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
>> Also I still need the "about microsoft visual studio" details.<!--colorc--><!--/colorc-->
>
> It says:
>
> Microsoft Visual Studio 2005
> Version 8.0.50727.762 (SP.050727-7600)
> 2005 Microsoft Corporation
> ...
> Microsoft .NET Framework
> Version 2.0.50727 SP2
> 2005 Microsoft Corporation
> ...<!--colorc--><!--/colorc-->

That's not the information I need. Please press the "Copy Info" button on the
About Microsoft Visual Studio dialog box, and then paste into your reply. It
should be at least a full page of text.

It looks as if the underlying problem is your inability to install KB947738. I
note you downloaded the Italian language version of the update; do you have the
Italian language version of Visual Studio 2005?

Harry.

 

Oops,

While the download page you link to is in Italian, the update itself is
international, so this isn't the problem no matter which version of Visual
Studio you have.

Please go to

C:\windows\temp\VS80sp1-KB947738-X86-INTL

and send me a copy of any .log files in this folder by using this web page:

<http://www.waikato.ac.nz/cgi-bin/deadletter>



Use harry@waikato.ac.nz as my email address.

Harry.


Harry Johnston [MVP] wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Maelmoro wrote:
> <!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Please try KB947738, since that's the one you checked the file
>>> details for. <!--colorc--><!--/colorc-->
>>
>> I can't install the file downloaded from here:
>>
>>
>>
>>
>> because during start of installation it remains blocked at a certain
>> time, I don't know why, maybe installation has yet to be start.. so I
>> downloaded these:
>>
>>
>>
>>
>><!--colorc--><!--/colorc-->
>
> Which is to say, KB937061 and KB938464.
> <!--coloro:green--><span style="color:green <!--/coloro-->
>> and installed without problems (one asked to restart system).
>>
>> Anyway, Win Update askes to me again to install them! (<!--colorc--><!--/colorc-->
>
> Which specific updates does Win Update now ask you to install? KB937061
> and KB947738 as you originally specified, or is KB938464 in the list as
> well?
>
> Note that KB938464 and KB947738 are different updates. You cannot
> substitute one for the other.
> <!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> After the install, check Microsoft.Reportviewer.Webforms.dll again to
>>> see whether or not it has been upgraded.<!--colorc--><!--/colorc-->
>>
>> Now I can find this file, under CrogrammiMicrosoft Visual Studio
>> 8ReportViewer. Have I to send it to you?<!--colorc--><!--/colorc-->
>
> No, I certainly don't need you to send me any files.
>
> Since you couldn't install the relevant update, there isn't really any
> point at looking at the version information again either.
> <!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Also I still need the "about microsoft visual studio" details.<!--colorc--><!--/colorc-->
>>
>> It says:
>>
>> Microsoft Visual Studio 2005
>> Version 8.0.50727.762 (SP.050727-7600)
>> 2005 Microsoft Corporation
>> ...
>> Microsoft .NET Framework
>> Version 2.0.50727 SP2
>> 2005 Microsoft Corporation
>> ...<!--colorc--><!--/colorc-->
>
> That's not the information I need. Please press the "Copy Info" button
> on the About Microsoft Visual Studio dialog box, and then paste into
> your reply. It should be at least a full page of text.
>
> It looks as if the underlying problem is your inability to install
> KB947738. I note you downloaded the Italian language version of the
> update; do you have the Italian language version of Visual Studio 2005?
>
> Harry.<!--colorc--><!--/colorc-->

 

>That's not the information I need. Please press the "Copy Info" button on the <!--coloro:blue--><span style="color:blue <!--/coloro-->
>About Microsoft Visual Studio dialog box, and then paste into your reply. It
>should be at least a full page of text.<!--colorc--><!--/colorc-->

Microsoft Visual Studio 2005
Version 8.0.50727.762 (SP.050727-7600)
Microsoft .NET Framework
Version 2.0.50727 SP2

Installed Edition: Professional

Microsoft Visual Basic 2005 77626-009-1325996-48721
Microsoft Visual Basic 2005

Microsoft Visual C# 2005 77626-009-1325996-48721
Microsoft Visual C# 2005

Microsoft Visual C++ 2005 77626-009-1325996-48721
Microsoft Visual C++ 2005

Microsoft Visual J# 2005 77626-009-1325996-48721
Microsoft Visual J# 2005

Microsoft Visual Web Developer 2005 77626-009-1325996-48721
Microsoft Visual Web Developer 2005

Microsoft Web Application Projects 2005 77626-009-1325996-48721
Microsoft Web Application Projects 2005
Version 8.0.50727.762

Crystal Reports AAC60-G0CSA4B-V7000AY
Crystal Reports for Visual Studio 2005


EventToaster 1.0
PowerToy demonstrating how to respond to IDE events from a package.

IndexedFind 1.0
Finds strings in files using Microsoft Indexing Service.

Microsoft Visual Studio 2005 Professional Edition - ENU Service Pack 1
(KB926601)
This service pack is for Microsoft Visual Studio 2005 Professional
Edition - ENU.
If you later install a more recent service pack, this service pack
will be uninstalled automatically.
For more information, visit

PowerToysMaster 1.0
Provides the Power Toys submenu.

Security Update for Microsoft Visual Studio 2005 Professional Edition
- ENU (KB937061)
This Security Update is for Microsoft Visual Studio 2005 Professional
Edition - ENU.
If you later install a more recent service pack, this Security Update
will be uninstalled automatically.
For more information, visit

Security Update for Microsoft Visual Studio 2005 Professional Edition
- ENU (KB947738)
This Security Update is for Microsoft Visual Studio 2005 Professional
Edition - ENU.
If you later install a more recent service pack, this Security Update
will be uninstalled automatically.
For more information, visit

Security Update for Microsoft Visual Studio 2005 Professional Edition
- ENU (KB971023)
This Security Update is for Microsoft Visual Studio 2005 Professional
Edition - ENU.
If you later install a more recent service pack, this Security Update
will be uninstalled automatically.
For more information, visit

Security Update for Microsoft Visual Studio 2005 Professional Edition
- ENU (KB971090)
This Security Update is for Microsoft Visual Studio 2005 Professional
Edition - ENU.
If you later install a more recent service pack, this Security Update
will be uninstalled automatically.
For more information, visit

Security Update for Microsoft Visual Studio 2005 Professional Edition
- ENU (KB973673)
This Security Update is for Microsoft Visual Studio 2005 Professional
Edition - ENU.
If you later install a more recent service pack, this Security Update
will be uninstalled automatically.
For more information, visit

SourceOutliner 1.0
Creates a tool window that provides an outline view of a source code
file.

SuperDiff 1.0
Implements the WinDiff engine in a Visual Studio tool window.

VcCodeSnippets 1.0
Provides basic code snippet functionality while editing C++ code.

<!--coloro:blue--><span style="color:blue <!--/coloro-->
>It looks as if the underlying problem is your inability to install KB947738. I
>note you downloaded the Italian language version of the update; do you have the
>Italian language version of Visual Studio 2005?<!--colorc--><!--/colorc-->

Visual Studio 2005 is in English, while my OS in Italian.

Massimo

 

>Which specific updates does Win Update now ask you to install? KB937061 and <!--coloro:blue--><span style="color:blue <!--/coloro-->
>KB947738 as you originally specified, or is KB938464 in the list as well?<!--colorc--><!--/colorc-->

Windows Update asks to install always the same 2:

Aggiornamento della protezione per Microsoft Visual Studio 2005
Service Pack 1 (KB971023)

Aggiornamento per la protezione di Microsoft Visual Studio 2005
(KB937061)

Massimo

 

>While the download page you link to is in Italian, the update itself is <!--coloro:blue--><span style="color:blue <!--/coloro-->
>international, so this isn't the problem no matter which version of Visual
>Studio you have.
>
>Please go to
>
>C:windowstempVS80sp1-KB947738-X86-INTL
>
>and send me a copy of any .log files in this folder by using this web page:<!--colorc--><!--/colorc-->

Should be C:\windows\temp\VS80sp1-KB947738-X86-INTL a folder? I can't
find, really I can't..

Massimo

 

Maelmoro wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
>> Please go to
>>
>> C:windowstempVS80sp1-KB947738-X86-INTL
>>
>> and send me a copy of any .log files in this folder by using this web page:<!--colorc--><!--/colorc-->
>
> Should be C:windowstempVS80sp1-KB947738-X86-INTL a folder? I can't
> find, really I can't..<!--colorc--><!--/colorc-->

I've just checked and it turns out that if the update is run manually (rather
than installed by Windows Update) this folder winds up in the user's temp folder.

This is usually

c:\Documents and Settings\{username}\Local Settings\TEMP

However, KB947738 has been superseded by the just released KB971023, so we
should start again anyway:

Download KB971023:

<http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=e186aeed-e9d7-4a02-84b3-bbed116ca060>



Empty out the TEMP folder specified above.

Run KB971023. Does it appear to run successfully? If not, what is the exact
error message?

Make a copy of the folder VS80sp1-KB971023-X86-INTL which should be in the TEMP
folder.

If the update produced an error message, stop here and email me a copy of the
log files from the above folder. If it didn't, keep going.

Reboot the machine.

Try Microsoft Update again; is KB971023 still offered?

If it isn't being offered, stop here.

If it is still being offered, check the files listed in the KB article against
the ones on your system:

<http://support.microsoft.com/?kbid=971023>



Let me know how the files compare, and also email me the log files from the
above folder.

Harry.

 

>Download KB971023:<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
><http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=e186aeed-e9d7-4a02-84b3-bbed116ca060>
>
>
>
>Empty out the TEMP folder specified above.
>
>Run KB971023. Does it appear to run successfully? If not, what is the exact
>error message?
>
>Make a copy of the folder VS80sp1-KB971023-X86-INTL which should be in the TEMP
>folder.
>
>If the update produced an error message, stop here and email me a copy of the
>log files from the above folder. If it didn't, keep going.
>
>Reboot the machine.
>
>Try Microsoft Update again; is KB971023 still offered?
>
>If it isn't being offered, stop here.
>
>If it is still being offered,<!--colorc--><!--/colorc-->

Even if the installation of VS80sp1-KB971023-X86-INTL went right,
after reboot Windows Update alerted me about to install:

- KB971023
- KB937061
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> check the files listed in the KB article against
>the ones on your system:
>
><http://support.microsoft.com/?kbid=971023>
>
>
>
>Let me know how the files compare, and also email me the log files from the
>above folder.<!--colorc--><!--/colorc-->


[Microsoft.ReportViewer.WebForms.dll]

Article file is: 8.0.50727.4401, file size: 540,672, date: 14-Sep-2009
04:24

Mine is: 8.0.50727.762, file size: 540,672, date: creation 2009-10-15,
23:52, modify 2009-10-15, 23:52, last access 2009-10-15, 23:52 (all
these dates are in Italian format)


[Microsoft.ReportViewer.WebForms.resources.dll]

I can't find it on my PC.


[ReportViewerLP.exe]

Article file is: 2.0.50727.4401, file size: 518,488, date: 16-Sep-2009
10:01

Mine is: 2.0.50727.42, file size: 1,921,224, date: creation
2009-10-16, 00:02, modify 2005-09-23, 08:31, last access 2009-10-16,
00:02 (all these dates are in Italian format)


Massimo

 

OK,

The creation and modification timestamps on the files on your machine are very
odd. The three timestamps shouldn't all be the same; could you doublecheck this?

What file system is being used? It isn't FAT, is it?

I suggest you try deleting those two files - Microsoft.ReportViewer.WebForms.dll
and ReportViewerLP.exe - but make sure you take a copy of them first!

Once the files are deleted, run the KB971023 installer again. The files should
be recreated; what are the version numbers and timestamps now?

Harry.

Maelmoro wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
>> Download KB971023:
>>
>> <http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=e186aeed-e9d7-4a02-84b3-bbed116ca060>
>>
>>
>>
>> Empty out the TEMP folder specified above.
>>
>> Run KB971023. Does it appear to run successfully? If not, what is the exact
>> error message?
>>
>> Make a copy of the folder VS80sp1-KB971023-X86-INTL which should be in the TEMP
>> folder.
>>
>> If the update produced an error message, stop here and email me a copy of the
>> log files from the above folder. If it didn't, keep going.
>>
>> Reboot the machine.
>>
>> Try Microsoft Update again; is KB971023 still offered?
>>
>> If it isn't being offered, stop here.
>>
>> If it is still being offered,<!--colorc--><!--/colorc-->
>
> Even if the installation of VS80sp1-KB971023-X86-INTL went right,
> after reboot Windows Update alerted me about to install:
>
> - KB971023
> - KB937061
> <!--coloro:green--><span style="color:green <!--/coloro-->
>> check the files listed in the KB article against
>> the ones on your system:
>>
>> <http://support.microsoft.com/?kbid=971023>
>>
>>
>>
>> Let me know how the files compare, and also email me the log files from the
>> above folder.<!--colorc--><!--/colorc-->
>
>
> [Microsoft.ReportViewer.WebForms.dll]
>
> Article file is: 8.0.50727.4401, file size: 540,672, date: 14-Sep-2009
> 04:24
>
> Mine is: 8.0.50727.762, file size: 540,672, date: creation 2009-10-15,
> 23:52, modify 2009-10-15, 23:52, last access 2009-10-15, 23:52 (all
> these dates are in Italian format)
>
>
> [Microsoft.ReportViewer.WebForms.resources.dll]
>
> I can't find it on my PC.
>
>
> [ReportViewerLP.exe]
>
> Article file is: 2.0.50727.4401, file size: 518,488, date: 16-Sep-2009
> 10:01
>
> Mine is: 2.0.50727.42, file size: 1,921,224, date: creation
> 2009-10-16, 00:02, modify 2005-09-23, 08:31, last access 2009-10-16,
> 00:02 (all these dates are in Italian format)
>
>
> Massimo<!--colorc--><!--/colorc-->

 

>The creation and modification timestamps on the files on your machine are very <!--coloro:blue--><span style="color:blue <!--/coloro-->
>odd. The three timestamps shouldn't all be the same; could you doublecheck this?
>
>What file system is being used? It isn't FAT, is it?<!--colorc--><!--/colorc-->

NTFS, from what I see on the properties of the root folder of my main
unit (C.
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>I suggest you try deleting those two files - Microsoft.ReportViewer.WebForms.dll
>and ReportViewerLP.exe - but make sure you take a copy of them first!
>
>Once the files are deleted, run the KB971023 installer again. The files should
>be recreated; what are the version numbers and timestamps now?<!--colorc--><!--/colorc-->

Now:

[Microsoft.ReportViewer.WebForms.dll]

Article file is: 8.0.50727.4401, file size: 540,672, date: 14-Sep-2009
04:24

Mine now is: 8.0.0.0, file size: 540,672, date: creation 2009-09-14,
04:53, modify 2009-09-14, 04:53, last access 2009-10-17, 00:51 (all
these dates are in Italian format)


[Microsoft.ReportViewer.WebForms.resources.dll]

I can't find it on my PC as last time.


[ReportViewerLP.exe]


I can't find it on my PC, I don't know why.


Massimo