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Server 2003 Stops Sharing

Discussion in 'Windows Home Server' started by Carlo Baldini, Sep 26, 2009.

  1. Carlo Baldini

    Carlo Baldini Guest

    We've got a 2k3 server that functions as our file server. 1-2 times a day it
    stops sharing anything, and must be rebooted. We lose access to all shared
    drives, including administrative shares. In addition, we can't remotely
    manage the server or connect to the registry remotely. I AM able to see the
    shares via \\localhost, but not from any other machine on the network. The
    only thing we can do to fix it is RDP in and reboot.

    I have tried restarting the 'server' service to correct the problem, but it
    refuses to stop. There are NO unusual events in any of the event logs.

    Any ideas would be GREATLY appreciated, I'm pulling my hair out!
     
    Carlo Baldini, Sep 26, 2009
    #1
  3. Robert Wolfe

    Robert Wolfe Guest

    Carlo Baldini wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > We've got a 2k3 server that functions as our file server. 1-2 times a day it
    > stops sharing anything, and must be rebooted. We lose access to all shared
    > drives, including administrative shares. In addition, we can't remotely
    > manage the server or connect to the registry remotely. I AM able to see the
    > shares via \localhost, but not from any other machine on the network. The
    > only thing we can do to fix it is RDP in and reboot.
    >
    > I have tried restarting the 'server' service to correct the problem, but it
    > refuses to stop. There are NO unusual events in any of the event logs.
    >
    > Any ideas would be GREATLY appreciated, I'm pulling my hair out!<!--colorc--><!--/colorc-->

    Well, it would be nice to have some log excerpts from around the time
    the sharing "fails" so that we can see what happens (then again, yes, I
    know error logs don't help that often).
     
    Robert Wolfe, Sep 26, 2009
    #2
  4. Meinolf Weber [MVP-DS]

    Meinolf Weber [MVP-DS] Guest

    Hello Carlo,

    Most of the time when i heard a reboot solves connection problems it belongs
    to DNS configuration, so please post an unedited ipconfig /all from the server
    and a problem machine, so we can exclude this.

    Best regards

    Meinolf Weber
    Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    no rights.
    ** Please do NOT email, only reply to Newsgroups
    ** HELP us help YOU!!!

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > We've got a 2k3 server that functions as our file server. 1-2 times a
    > day it stops sharing anything, and must be rebooted. We lose access
    > to all shared drives, including administrative shares. In addition,
    > we can't remotely manage the server or connect to the registry
    > remotely. I AM able to see the shares via \localhost, but not from
    > any other machine on the network. The only thing we can do to fix it
    > is RDP in and reboot.
    >
    > I have tried restarting the 'server' service to correct the problem,
    > but it refuses to stop. There are NO unusual events in any of the
    > event logs.
    >
    > Any ideas would be GREATLY appreciated, I'm pulling my hair out!
    > <!--colorc--><!--/colorc-->
     
    Meinolf Weber [MVP-DS], Sep 27, 2009
    #3
  5. Carlo Baldini

    Carlo Baldini Guest

    Here is ipconfig from the fileserver:

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ki2k3fileserv01
    Primary Dns Suffix . . . . . . . : domain.com
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : domain.com

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel® PRO/100+ PCI Adapter
    Physical Address. . . . . . . . . : 00-90-27-23-29-70
    DHCP Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 172.17.0.57
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 172.17.0.1
    DNS Servers . . . . . . . . . . . : 172.17.0.10
    172.17.0.14
    Primary WINS Server . . . . . . . : 172.17.0.10
    Secondary WINS Server . . . . . . : 172.17.0.14

    And from another machine:

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ki2kexg002
    Primary Dns Suffix . . . . . . . : domain.com
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : domain.com

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : HP NC7782 Gigabit Server Adapter
    Physical Address. . . . . . . . . : 00-12-79-D6-E8-B9
    DHCP Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 172.17.0.13
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 172.17.0.1
    DNS Servers . . . . . . . . . . . : 172.17.0.14
    172.17.0.10
    Primary WINS Server . . . . . . . : 172.17.0.14

    I did change the domain name, but their actual domain name is a .COM
    domain...not my doing.

    What is interesting is that the server at 172.17.0.14 is not a DNS server or
    a WINS server. I don't know if it used to be, but it isn't now, and I
    probably need to fix that. They didn't begin to have this issue until a
    couple of weeks ago, and nothing to my knowledge was changed with any IP or
    server role configuration. Also, when the issue occurs, I don't have any
    trouble pinging the server via the server name. Could it still be a DNS or
    WINS issue?


    "Meinolf Weber [MVP-DS]" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hello Carlo,
    >
    > Most of the time when i heard a reboot solves connection problems it belongs
    > to DNS configuration, so please post an unedited ipconfig /all from the server
    > and a problem machine, so we can exclude this.
    >
    > Best regards
    >
    > Meinolf Weber
    > Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    > no rights.
    > ** Please do NOT email, only reply to Newsgroups
    > ** HELP us help YOU!!!
    >
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > We've got a 2k3 server that functions as our file server. 1-2 times a
    > > day it stops sharing anything, and must be rebooted. We lose access
    > > to all shared drives, including administrative shares. In addition,
    > > we can't remotely manage the server or connect to the registry
    > > remotely. I AM able to see the shares via localhost, but not from
    > > any other machine on the network. The only thing we can do to fix it
    > > is RDP in and reboot.
    > >
    > > I have tried restarting the 'server' service to correct the problem,
    > > but it refuses to stop. There are NO unusual events in any of the
    > > event logs.
    > >
    > > Any ideas would be GREATLY appreciated, I'm pulling my hair out!
    > > <!--colorc--><!--/colorc-->
    >
    >
    > <!--colorc--><!--/colorc-->
     
    Carlo Baldini, Sep 27, 2009
    #4
  6. Ace Fekay [MCT]

    Ace Fekay [MCT] Guest

    "Carlo Baldini" <CarloBaldini@discussions.microsoft.com> wrote in message
    news:312C6D1E-3780-4948-86E4-445AEBF6D4D7@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Here is ipconfig from the fileserver:
    >
    > Windows IP Configuration
    >
    > Host Name . . . . . . . . . . . . : ki2k3fileserv01
    > Primary Dns Suffix . . . . . . . : domain.com
    > Node Type . . . . . . . . . . . . : Hybrid
    > IP Routing Enabled. . . . . . . . : No
    > WINS Proxy Enabled. . . . . . . . : No
    > DNS Suffix Search List. . . . . . : domain.com
    >
    > Ethernet adapter Local Area Connection:
    >
    > Connection-specific DNS Suffix . :
    > Description . . . . . . . . . . . : Intel® PRO/100+ PCI Adapter
    > Physical Address. . . . . . . . . : 00-90-27-23-29-70
    > DHCP Enabled. . . . . . . . . . . : No
    > IP Address. . . . . . . . . . . . : 172.17.0.57
    > Subnet Mask . . . . . . . . . . . : 255.255.255.0
    > Default Gateway . . . . . . . . . : 172.17.0.1
    > DNS Servers . . . . . . . . . . . : 172.17.0.10
    > 172.17.0.14
    > Primary WINS Server . . . . . . . : 172.17.0.10
    > Secondary WINS Server . . . . . . : 172.17.0.14
    >
    > And from another machine:
    >
    > Windows IP Configuration
    >
    > Host Name . . . . . . . . . . . . : ki2kexg002
    > Primary Dns Suffix . . . . . . . : domain.com
    > Node Type . . . . . . . . . . . . : Hybrid
    > IP Routing Enabled. . . . . . . . : No
    > WINS Proxy Enabled. . . . . . . . : No
    > DNS Suffix Search List. . . . . . : domain.com
    >
    > Ethernet adapter Local Area Connection:
    >
    > Connection-specific DNS Suffix . :
    > Description . . . . . . . . . . . : HP NC7782 Gigabit Server Adapter
    > Physical Address. . . . . . . . . : 00-12-79-D6-E8-B9
    > DHCP Enabled. . . . . . . . . . . : No
    > IP Address. . . . . . . . . . . . : 172.17.0.13
    > Subnet Mask . . . . . . . . . . . : 255.255.255.0
    > Default Gateway . . . . . . . . . : 172.17.0.1
    > DNS Servers . . . . . . . . . . . : 172.17.0.14
    > 172.17.0.10
    > Primary WINS Server . . . . . . . : 172.17.0.14
    >
    > I did change the domain name, but their actual domain name is a .COM
    > domain...not my doing.
    >
    > What is interesting is that the server at 172.17.0.14 is not a DNS server
    > or
    > a WINS server. I don't know if it used to be, but it isn't now, and I
    > probably need to fix that. They didn't begin to have this issue until a
    > couple of weeks ago, and nothing to my knowledge was changed with any IP
    > or
    > server role configuration. Also, when the issue occurs, I don't have any
    > trouble pinging the server via the server name. Could it still be a DNS
    > or
    > WINS issue?
    >
    ><!--colorc--><!--/colorc-->

    Curious, how did you "change" the domain name? Did you perform a domain
    rename procedure, or simply changed the Primary DNS Suffix in Computer
    properties?

    Does that name in the Primary DNS Suffix posted in the ipconfigs, match the
    AD DNS domain name?

    Also, if a WINS server IP address, or DNS address for that matter, is
    provided in the ip configuration, but the server isn't really a DNS or WINS
    server, then it has to be removed, otherwise your machine will be querying a
    non-existent machine.

    Can you also post an ipconfig /all from your DC, please?


    --
    Ace

    This posting is provided "AS-IS" with no warranties or guarantees and
    confers no rights.

    Please reply back to the newsgroup or forum for collaboration benefit among
    responding engineers, and to help others benefit from your resolution.

    Ace Fekay, MCT, MCTS 2008, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA
    Messaging
    Microsoft Certified Trainer

    For urgent issues, please contact Microsoft PSS directly. Please check
    for regional support phone numbers.
     
    Ace Fekay [MCT], Sep 27, 2009
    #5
  7. Meinolf Weber [MVP-DS]

    Meinolf Weber [MVP-DS] Guest

    Hello Carlo,

    Please remove the x.x.x.14 from the DNS/WINS list if this doesn't have that
    server roles. Also post an unedited ipconfig /all from the x.x.x.10 server.
    The rest of the output looks ok.

    Best regards

    Meinolf Weber
    Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    no rights.
    ** Please do NOT email, only reply to Newsgroups
    ** HELP us help YOU!!!

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Here is ipconfig from the fileserver:
    >
    > Windows IP Configuration
    >
    > Host Name . . . . . . . . . . . . : ki2k3fileserv01
    > Primary Dns Suffix . . . . . . . : domain.com
    > Node Type . . . . . . . . . . . . : Hybrid
    > IP Routing Enabled. . . . . . . . : No
    > WINS Proxy Enabled. . . . . . . . : No
    > DNS Suffix Search List. . . . . . : domain.com
    > Ethernet adapter Local Area Connection:
    >
    > Connection-specific DNS Suffix . :
    > Description . . . . . . . . . . . : Intel® PRO/100+ PCI Adapter
    > Physical Address. . . . . . . . . : 00-90-27-23-29-70
    > DHCP Enabled. . . . . . . . . . . : No
    > IP Address. . . . . . . . . . . . : 172.17.0.57
    > Subnet Mask . . . . . . . . . . . : 255.255.255.0
    > Default Gateway . . . . . . . . . : 172.17.0.1
    > DNS Servers . . . . . . . . . . . : 172.17.0.10
    > 172.17.0.14
    > Primary WINS Server . . . . . . . : 172.17.0.10
    > Secondary WINS Server . . . . . . : 172.17.0.14
    > And from another machine:
    >
    > Windows IP Configuration
    >
    > Host Name . . . . . . . . . . . . : ki2kexg002
    > Primary Dns Suffix . . . . . . . : domain.com
    > Node Type . . . . . . . . . . . . : Hybrid
    > IP Routing Enabled. . . . . . . . : No
    > WINS Proxy Enabled. . . . . . . . : No
    > DNS Suffix Search List. . . . . . : domain.com
    > Ethernet adapter Local Area Connection:
    >
    > Connection-specific DNS Suffix . :
    > Description . . . . . . . . . . . : HP NC7782 Gigabit Server
    > Adapter
    > Physical Address. . . . . . . . . : 00-12-79-D6-E8-B9
    > DHCP Enabled. . . . . . . . . . . : No
    > IP Address. . . . . . . . . . . . : 172.17.0.13
    > Subnet Mask . . . . . . . . . . . : 255.255.255.0
    > Default Gateway . . . . . . . . . : 172.17.0.1
    > DNS Servers . . . . . . . . . . . : 172.17.0.14
    > 172.17.0.10
    > Primary WINS Server . . . . . . . : 172.17.0.14
    > I did change the domain name, but their actual domain name is a .COM
    > domain...not my doing.
    >
    > What is interesting is that the server at 172.17.0.14 is not a DNS
    > server or a WINS server. I don't know if it used to be, but it isn't
    > now, and I probably need to fix that. They didn't begin to have this
    > issue until a couple of weeks ago, and nothing to my knowledge was
    > changed with any IP or server role configuration. Also, when the
    > issue occurs, I don't have any trouble pinging the server via the
    > server name. Could it still be a DNS or WINS issue?
    >
    > "Meinolf Weber [MVP-DS]" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >> Hello Carlo,
    >>
    >> Most of the time when i heard a reboot solves connection problems it
    >> belongs to DNS configuration, so please post an unedited ipconfig
    >> /all from the server and a problem machine, so we can exclude this.
    >>
    >> Best regards
    >>
    >> Meinolf Weber
    >> Disclaimer: This posting is provided "AS IS" with no warranties, and
    >> confers
    >> no rights.
    >> ** Please do NOT email, only reply to Newsgroups
    >> ** HELP us help YOU!!!     <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> We've got a 2k3 server that functions as our file server. 1-2 times
    >>> a day it stops sharing anything, and must be rebooted. We lose
    >>> access to all shared drives, including administrative shares. In
    >>> addition, we can't remotely manage the server or connect to the
    >>> registry remotely. I AM able to see the shares via localhost, but
    >>> not from any other machine on the network. The only thing we can do
    >>> to fix it is RDP in and reboot.
    >>>
    >>> I have tried restarting the 'server' service to correct the problem,
    >>> but it refuses to stop. There are NO unusual events in any of the
    >>> event logs.
    >>>
    >>> Any ideas would be GREATLY appreciated, I'm pulling my hair out!
    >>> <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
    Meinolf Weber [MVP-DS], Sep 27, 2009
    #6

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