Security Update KB971486 is trying to install over and over

Are you sure you are leaving a space between exe --- /overwriteoem?

Go to Start > Run and type:

C:\WindowsXP-KB971486-x86-ENU.exe /overwriteoem


"nowurtalkin" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> heck...i have had this same issue since the updates came out & i installed.
> it took me several days of searching until i found my way here to see this
> thread of folks w/same issue & was happy about seeing that, but unfortunately
> this "fix" is not working for me, but i'm running into a snag w/the
> instructs, as given, so maybe that's the reason it isn't working. i.e., i
> can't complete #3:
>
> <<3. Click Start->Run, type: "C:WindowsXP-KB971486-x86-ENU.exe
> /overwriteoem"
> (without quotations) and then press Enter to install the update.
>
> There is a space between "C:WindowsXP-KB971486-x86-ENU.exe" and
> "/overwriteoem”.
>
> when i hit "enter", i get an error & i cannot install via that method,
> however, if i opt for "search", in the "start/run" box, i can then install
> the saved update that i had saved on my desktop, and everything appears to
> work as it should, same as all the other original attempts to install this
> update, but in the end, the result is the same: it's not really or properly
> installed & i can't get rid of the (downloaded) ms icon in the tray. this
> sucks.........
> After this, restart the computer and then try to visit the Windows Update
> site to check if the Update KB971486 is still listed.>>
>
>
> "2harts4ever" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Hi,
> >
> > For the record I am using a Compaq Presario AMD Athlon™ 64 Processor
> > 3300+, 2411MHz/1.93
> > GBs RAM, running Windows Xp Home, SP3., with IE8.
> >
> > This morning I downloaded and installed all the monthly Security Updates
> > released
> > from Microsoft.
> >
> > About an hour later I noticed I had another update notification in my
> > taskbar so
> > I installed it too. Then I discovered it was one I had already downloaded
> > and installed
> > (KB971486) earlier in the morning.
> >
> > Even now, about six hours later, I still have a notification in my taskbar
> > that I
> > have an Update ready to install and it is still the same one I have already
> > installed
> > twice today.
> >
> > I tried submitting this same question to the Microsoft Windows XP (General)
> > forum this morning
> > but when checking the site about 30 minutes ago I discovered my question
> > hadn't
> > even been posted and I noticed there were no other posts for today either
> > which is
> > strange in itself.
> >
> > Regardless, is any one else experiencing this problem or have any idea what
> > is the
> > problem?
> >
> > Thanks and regards,
> >
> > 2harts4ever
> > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

2harts4ever wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Are you sure you are leaving a space between exe --- /overwriteoem?
>
> Go to Start > Run and type:
>
> C:WindowsXP-KB971486-x86-ENU.exe /overwriteoem <!--colorc--><!--/colorc-->

That's not going to work, because he saved the file on his desktop, not on the
root of the C drive.

Harry.
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
>
> "nowurtalkin" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
>> heck...i have had this same issue since the updates came out & i installed.
>> it took me several days of searching until i found my way here to see this
>> thread of folks w/same issue & was happy about seeing that, but unfortunately
>> this "fix" is not working for me, but i'm running into a snag w/the
>> instructs, as given, so maybe that's the reason it isn't working. i.e., i
>> can't complete #3:
>>
>> <<3. Click Start->Run, type: "C:WindowsXP-KB971486-x86-ENU.exe
>> /overwriteoem"
>> (without quotations) and then press Enter to install the update.
>>
>> There is a space between "C:WindowsXP-KB971486-x86-ENU.exe" and
>> "/overwriteoem”.
>>
>> when i hit "enter", i get an error & i cannot install via that method,
>> however, if i opt for "search", in the "start/run" box, i can then install
>> the saved update that i had saved on my desktop, and everything appears to
>> work as it should, same as all the other original attempts to install this
>> update, but in the end, the result is the same: it's not really or properly
>> installed & i can't get rid of the (downloaded) ms icon in the tray. this
>> sucks.........
>> After this, restart the computer and then try to visit the Windows Update
>> site to check if the Update KB971486 is still listed.>>
>>
>>
>> "2harts4ever" wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Hi,
>>>
>>> For the record I am using a Compaq Presario AMD Athlon™ 64 Processor
>>> 3300+, 2411MHz/1.93
>>> GBs RAM, running Windows Xp Home, SP3., with IE8.
>>>
>>> This morning I downloaded and installed all the monthly Security Updates
>>> released
>>> from Microsoft.
>>>
>>> About an hour later I noticed I had another update notification in my
>>> taskbar so
>>> I installed it too. Then I discovered it was one I had already downloaded
>>> and installed
>>> (KB971486) earlier in the morning.
>>>
>>> Even now, about six hours later, I still have a notification in my taskbar
>>> that I
>>> have an Update ready to install and it is still the same one I have already
>>> installed
>>> twice today.
>>>
>>> I tried submitting this same question to the Microsoft Windows XP (General)
>>> forum this morning
>>> but when checking the site about 30 minutes ago I discovered my question
>>> hadn't
>>> even been posted and I noticed there were no other posts for today either
>>> which is
>>> strange in itself.
>>>
>>> Regardless, is any one else experiencing this problem or have any idea what
>>> is the
>>> problem?
>>>
>>> Thanks and regards,
>>>
>>> 2harts4ever
>>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

nowurtalkin wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> however, if i opt for "search", in the "start/run" box, i can then install
> the saved update that i had saved on my desktop, and everything appears to
> work as it should, same as all the other original attempts to install this
> update, but in the end, the result is the same: it's not really or properly
> installed<!--colorc--><!--/colorc-->

Have you tried installing it in Safe Mode?

Have you tried disabling your anti-virus software before installing?

Harry.

<!--coloro:blue--><span style="color:blue <!--/coloro-->
> heck...i have had this same issue since the updates came out & i installed.
> it took me several days of searching until i found my way here to see this
> thread of folks w/same issue & was happy about seeing that, but unfortunately
> this "fix" is not working for me, but i'm running into a snag w/the
> instructs, as given, so maybe that's the reason it isn't working. i.e., i
> can't complete #3:
>
> <<3. Click Start->Run, type: "C:WindowsXP-KB971486-x86-ENU.exe
> /overwriteoem"
> (without quotations) and then press Enter to install the update.
>
> There is a space between "C:WindowsXP-KB971486-x86-ENU.exe" and
> "/overwriteoem”.
>
> when i hit "enter", i get an error & i cannot install via that method,
> however, if i opt for "search", in the "start/run" box, i can then install
> the saved update that i had saved on my desktop, and everything appears to
> work as it should, same as all the other original attempts to install this
> update, but in the end, the result is the same: it's not really or properly
> installed & i can't get rid of the (downloaded) ms icon in the tray. this
> sucks.........
> After this, restart the computer and then try to visit the Windows Update
> site to check if the Update KB971486 is still listed.>>
>
>
> "2harts4ever" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
>> Hi,
>>
>> For the record I am using a Compaq Presario AMD Athlon™ 64 Processor
>> 3300+, 2411MHz/1.93
>> GBs RAM, running Windows Xp Home, SP3., with IE8.
>>
>> This morning I downloaded and installed all the monthly Security Updates
>> released
>> from Microsoft.
>>
>> About an hour later I noticed I had another update notification in my
>> taskbar so
>> I installed it too. Then I discovered it was one I had already downloaded
>> and installed
>> (KB971486) earlier in the morning.
>>
>> Even now, about six hours later, I still have a notification in my taskbar
>> that I
>> have an Update ready to install and it is still the same one I have already
>> installed
>> twice today.
>>
>> I tried submitting this same question to the Microsoft Windows XP (General)
>> forum this morning
>> but when checking the site about 30 minutes ago I discovered my question
>> hadn't
>> even been posted and I noticed there were no other posts for today either
>> which is
>> strange in itself.
>>
>> Regardless, is any one else experiencing this problem or have any idea what
>> is the
>> problem?
>>
>> Thanks and regards,
>>
>> 2harts4ever
>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Fix for the repeated offering of KB971468 in Windows XP


What's happening is that the kernel files are being interpreted as OEM
drivers, Harry. From an OP's KB971486.log:

69.340: c:\windows\system32\ntoskrnl.exe is in the list of oem
drivers...skipping copy!
80.656: c:\windows\system32\ntkrnlpa.exe is in the list of oem
drivers...skipping copy!

The update's files are then never copied to the Windows directory and no
restart prompt is given.

" The workaround is:

1) IF KB971468 is listed in Add/Remove Programs in the Control Panel,
then uninstall it and restart the system. If it is NOT listed, go to step 2

2) Manually download the update from the Microsoft Download Center and
save it.
Recommend it be saved directly to the root drive (the drive where
Windows is installed to, usually C:\):

Security Update for Windows XP (KB971486) x86 - 32 bit


Security Update for Windows XP x64 Edition (KB971486)


3) Once the download completes close all open programs and browsers
4) Install KB971486 by clicking Start > Run > Browse
Click the My Computer icon in the left frame
Click on the root drive in the right frame (in this case it's C:\),
Click the Open button

Click once on WindowsXP-KB971486-x86-ENU.exe to highlight it, click Open
Add the /o switch to overwrite the OEM infs

C:\WindowsXP-KB971486-x86-ENU.exe /o

Note that there's a space between the e and the /

Then click OK and the update will install.
When it's finished installing there should be a restart prompt.
Do so and the update will not be repeatedly offered. "

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



Harry Johnston [MVP] wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> nowurtalkin wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > however, if i opt for "search", in the "start/run" box, i can then <!--colorc--><!--/colorc-->
> install<!--coloro:green--><span style="color:green <!--/coloro-->
> > the saved update that i had saved on my desktop, and everything <!--colorc--><!--/colorc-->
> appears to<!--coloro:green--><span style="color:green <!--/coloro-->
> > work as it should, same as all the other original attempts to install <!--colorc--><!--/colorc-->
> this<!--coloro:green--><span style="color:green <!--/coloro-->
> > update, but in the end, the result is the same: it's not really or <!--colorc--><!--/colorc-->
> properly<!--coloro:green--><span style="color:green <!--/coloro-->
> > installed<!--colorc--><!--/colorc-->
>
> Have you tried installing it in Safe Mode?
>
> Have you tried disabling your anti-virus software before installing?
>
> Harry.
>
> <!--coloro:green--><span style="color:green <!--/coloro-->
>> heck...i have had this same issue since the updates came out & i
>> installed. it took me several days of searching until i found my way
>> here to see this thread of folks w/same issue & was happy about seeing
>> that, but unfortunately this "fix" is not working for me, but i'm
>> running into a snag w/the instructs, as given, so maybe that's the
>> reason it isn't working. i.e., i can't complete #3:
>> <<3. Click Start->Run, type: "C:WindowsXP-KB971486-x86-ENU.exe
>> /overwriteoem" (without quotations) and then press Enter to install
>> the update.
>>
>> There is a space between "C:WindowsXP-KB971486-x86-ENU.exe" and
>> "/overwriteoem”.
>>
>> when i hit "enter", i get an error & i cannot install via that method,
>> however, if i opt for "search", in the "start/run" box, i can then
>> install the saved update that i had saved on my desktop, and
>> everything appears to work as it should, same as all the other
>> original attempts to install this update, but in the end, the result
>> is the same: it's not really or properly installed & i can't get rid
>> of the (downloaded) ms icon in the tray. this sucks.........
>> After this, restart the computer and then try to visit the Windows
>> Update site to check if the Update KB971486 is still listed.>>
>>
>> "2harts4ever" wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Hi,
>>>
>>> For the record I am using a Compaq Presario AMD Athlon™ 64
>>> Processor 3300+, 2411MHz/1.93 GBs RAM, running Windows Xp Home, SP3.,
>>> with IE8.
>>>
>>> This morning I downloaded and installed all the monthly Security
>>> Updates released from Microsoft.
>>> About an hour later I noticed I had another update notification in my
>>> taskbar so I installed it too. Then I discovered it was one I had
>>> already downloaded and installed (KB971486) earlier in the morning.
>>>
>>> Even now, about six hours later, I still have a notification in my
>>> taskbar that I have an Update ready to install and it is still the
>>> same one I have already installed twice today.
>>>
>>> I tried submitting this same question to the Microsoft Windows XP
>>> (General) forum this morning but when checking the site about 30
>>> minutes ago I discovered my question hadn't even been posted and I
>>> noticed there were no other posts for today either which is strange
>>> in itself.
>>>
>>> Regardless, is any one else experiencing this problem or have any
>>> idea what is the problem?
>>>
>>> Thanks and regards,
>>>
>>> 2harts4ever
>>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

yes, i'm sure..in fact i thought it easier & more accurate to simply
copy/paste in, the address & i rechecked it & retried it many times, so it
definitely doesn't work for me, however.......the original issue (repeating
update) has now finally (after nearly a week of hammerin on it) resolved. i'm
not sure what finally did it, but i'm pretty sure that whatever was the true
root cause (ms?) resolved itself. i think it really sucks on their part
(guilty or not..) w/so many obvious people suffering the issue, that ms (as
far as i know) has naught to say.
thanx for your response.

"2harts4ever" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Are you sure you are leaving a space between exe --- /overwriteoem?
>
> Go to Start > Run and type:
>
> C:WindowsXP-KB971486-x86-ENU.exe /overwriteoem
>
>
> "nowurtalkin" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > heck...i have had this same issue since the updates came out & i installed.
> > it took me several days of searching until i found my way here to see this
> > thread of folks w/same issue & was happy about seeing that, but unfortunately
> > this "fix" is not working for me, but i'm running into a snag w/the
> > instructs, as given, so maybe that's the reason it isn't working. i.e., i
> > can't complete #3:
> >
> > <<3. Click Start->Run, type: "C:WindowsXP-KB971486-x86-ENU.exe
> > /overwriteoem"
> > (without quotations) and then press Enter to install the update.
> >
> > There is a space between "C:WindowsXP-KB971486-x86-ENU.exe" and
> > "/overwriteoem”.
> >
> > when i hit "enter", i get an error & i cannot install via that method,
> > however, if i opt for "search", in the "start/run" box, i can then install
> > the saved update that i had saved on my desktop, and everything appears to
> > work as it should, same as all the other original attempts to install this
> > update, but in the end, the result is the same: it's not really or properly
> > installed & i can't get rid of the (downloaded) ms icon in the tray. this
> > sucks.........
> > After this, restart the computer and then try to visit the Windows Update
> > site to check if the Update KB971486 is still listed.>>
> >
> >
> > "2harts4ever" wrote:
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > Hi,
> > >
> > > For the record I am using a Compaq Presario AMD Athlon™ 64 Processor
> > > 3300+, 2411MHz/1.93
> > > GBs RAM, running Windows Xp Home, SP3., with IE8.
> > >
> > > This morning I downloaded and installed all the monthly Security Updates
> > > released
> > > from Microsoft.
> > >
> > > About an hour later I noticed I had another update notification in my
> > > taskbar so
> > > I installed it too. Then I discovered it was one I had already downloaded
> > > and installed
> > > (KB971486) earlier in the morning.
> > >
> > > Even now, about six hours later, I still have a notification in my taskbar
> > > that I
> > > have an Update ready to install and it is still the same one I have already
> > > installed
> > > twice today.
> > >
> > > I tried submitting this same question to the Microsoft Windows XP (General)
> > > forum this morning
> > > but when checking the site about 30 minutes ago I discovered my question
> > > hadn't
> > > even been posted and I noticed there were no other posts for today either
> > > which is
> > > strange in itself.
> > >
> > > Regardless, is any one else experiencing this problem or have any idea what
> > > is the
> > > problem?
> > >
> > > Thanks and regards,
> > >
> > > 2harts4ever
> > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

2harts4ever,

incidently, if u happen to be interested in the exact error that was
generated (with the "C:\WindowsXP-KB971486-x86-ENU.exe /overwriteoem"), let
me know & i'll see if i can still duplicate it, to at least copy/paste the
text of it, for you.

"nowurtalkin" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> yes, i'm sure..in fact i thought it easier & more accurate to simply
> copy/paste in, the address & i rechecked it & retried it many times, so it
> definitely doesn't work for me, however.......the original issue (repeating
> update) has now finally (after nearly a week of hammerin on it) resolved. i'm
> not sure what finally did it, but i'm pretty sure that whatever was the true
> root cause (ms?) resolved itself. i think it really sucks on their part
> (guilty or not..) w/so many obvious people suffering the issue, that ms (as
> far as i know) has naught to say.
> thanx for your response.
>
> "2harts4ever" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Are you sure you are leaving a space between exe --- /overwriteoem?
> >
> > Go to Start > Run and type:
> >
> > C:WindowsXP-KB971486-x86-ENU.exe /overwriteoem
> >
> >
> > "nowurtalkin" wrote:
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > heck...i have had this same issue since the updates came out & i installed.
> > > it took me several days of searching until i found my way here to see this
> > > thread of folks w/same issue & was happy about seeing that, but unfortunately
> > > this "fix" is not working for me, but i'm running into a snag w/the
> > > instructs, as given, so maybe that's the reason it isn't working. i.e., i
> > > can't complete #3:
> > >
> > > <<3. Click Start->Run, type: "C:WindowsXP-KB971486-x86-ENU.exe
> > > /overwriteoem"
> > > (without quotations) and then press Enter to install the update.
> > >
> > > There is a space between "C:WindowsXP-KB971486-x86-ENU.exe" and
> > > "/overwriteoem”.
> > >
> > > when i hit "enter", i get an error & i cannot install via that method,
> > > however, if i opt for "search", in the "start/run" box, i can then install
> > > the saved update that i had saved on my desktop, and everything appears to
> > > work as it should, same as all the other original attempts to install this
> > > update, but in the end, the result is the same: it's not really or properly
> > > installed & i can't get rid of the (downloaded) ms icon in the tray. this
> > > sucks.........
> > > After this, restart the computer and then try to visit the Windows Update
> > > site to check if the Update KB971486 is still listed.>>
> > >
> > >
> > > "2harts4ever" wrote:
> > >
> > > > Hi,
> > > >
> > > > For the record I am using a Compaq Presario AMD Athlon™ 64 Processor
> > > > 3300+, 2411MHz/1.93
> > > > GBs RAM, running Windows Xp Home, SP3., with IE8.
> > > >
> > > > This morning I downloaded and installed all the monthly Security Updates
> > > > released
> > > > from Microsoft.
> > > >
> > > > About an hour later I noticed I had another update notification in my
> > > > taskbar so
> > > > I installed it too. Then I discovered it was one I had already downloaded
> > > > and installed
> > > > (KB971486) earlier in the morning.
> > > >
> > > > Even now, about six hours later, I still have a notification in my taskbar
> > > > that I
> > > > have an Update ready to install and it is still the same one I have already
> > > > installed
> > > > twice today.
> > > >
> > > > I tried submitting this same question to the Microsoft Windows XP (General)
> > > > forum this morning
> > > > but when checking the site about 30 minutes ago I discovered my question
> > > > hadn't
> > > > even been posted and I noticed there were no other posts for today either
> > > > which is
> > > > strange in itself.
> > > >
> > > > Regardless, is any one else experiencing this problem or have any idea what
> > > > is the
> > > > problem?
> > > >
> > > > Thanks and regards,
> > > >
> > > > 2harts4ever
> > > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Not necessary ... just glad you are back to normal now.

"nowurtalkin" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 2harts4ever,
>
> incidently, if u happen to be interested in the exact error that was
> generated (with the "C:WindowsXP-KB971486-x86-ENU.exe /overwriteoem"), let
> me know & i'll see if i can still duplicate it, to at least copy/paste the
> text of it, for you.
>
> "nowurtalkin" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > yes, i'm sure..in fact i thought it easier & more accurate to simply
> > copy/paste in, the address & i rechecked it & retried it many times, so it
> > definitely doesn't work for me, however.......the original issue (repeating
> > update) has now finally (after nearly a week of hammerin on it) resolved. i'm
> > not sure what finally did it, but i'm pretty sure that whatever was the true
> > root cause (ms?) resolved itself. i think it really sucks on their part
> > (guilty or not..) w/so many obvious people suffering the issue, that ms (as
> > far as i know) has naught to say.
> > thanx for your response.
> >
> > "2harts4ever" wrote:
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > Are you sure you are leaving a space between exe --- /overwriteoem?
> > >
> > > Go to Start > Run and type:
> > >
> > > C:WindowsXP-KB971486-x86-ENU.exe /overwriteoem
> > >
> > >
> > > "nowurtalkin" wrote:
> > >
> > > > heck...i have had this same issue since the updates came out & i installed.
> > > > it took me several days of searching until i found my way here to see this
> > > > thread of folks w/same issue & was happy about seeing that, but unfortunately
> > > > this "fix" is not working for me, but i'm running into a snag w/the
> > > > instructs, as given, so maybe that's the reason it isn't working. i.e., i
> > > > can't complete #3:
> > > >
> > > > <<3. Click Start->Run, type: "C:WindowsXP-KB971486-x86-ENU.exe
> > > > /overwriteoem"
> > > > (without quotations) and then press Enter to install the update.
> > > >
> > > > There is a space between "C:WindowsXP-KB971486-x86-ENU.exe" and
> > > > "/overwriteoem”.
> > > >
> > > > when i hit "enter", i get an error & i cannot install via that method,
> > > > however, if i opt for "search", in the "start/run" box, i can then install
> > > > the saved update that i had saved on my desktop, and everything appears to
> > > > work as it should, same as all the other original attempts to install this
> > > > update, but in the end, the result is the same: it's not really or properly
> > > > installed & i can't get rid of the (downloaded) ms icon in the tray. this
> > > > sucks.........
> > > > After this, restart the computer and then try to visit the Windows Update
> > > > site to check if the Update KB971486 is still listed.>>
> > > >
> > > >
> > > > "2harts4ever" wrote:
> > > >
> > > > > Hi,
> > > > >
> > > > > For the record I am using a Compaq Presario AMD Athlon™ 64 Processor
> > > > > 3300+, 2411MHz/1.93
> > > > > GBs RAM, running Windows Xp Home, SP3., with IE8.
> > > > >
> > > > > This morning I downloaded and installed all the monthly Security Updates
> > > > > released
> > > > > from Microsoft.
> > > > >
> > > > > About an hour later I noticed I had another update notification in my
> > > > > taskbar so
> > > > > I installed it too. Then I discovered it was one I had already downloaded
> > > > > and installed
> > > > > (KB971486) earlier in the morning.
> > > > >
> > > > > Even now, about six hours later, I still have a notification in my taskbar
> > > > > that I
> > > > > have an Update ready to install and it is still the same one I have already
> > > > > installed
> > > > > twice today.
> > > > >
> > > > > I tried submitting this same question to the Microsoft Windows XP (General)
> > > > > forum this morning
> > > > > but when checking the site about 30 minutes ago I discovered my question
> > > > > hadn't
> > > > > even been posted and I noticed there were no other posts for today either
> > > > > which is
> > > > > strange in itself.
> > > > >
> > > > > Regardless, is any one else experiencing this problem or have any idea what
> > > > > is the
> > > > > problem?
> > > > >
> > > > > Thanks and regards,
> > > > >
> > > > > 2harts4ever
> > > > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

CORRECTION: the update in question is *KB971486*.
That's what I get for watching a baseball game while trying to write a
blog post.
Me = ditz


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



MowGreen wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Fix for the repeated offering of KB971468 in Windows XP
>
>
> What's happening is that the kernel files are being interpreted as OEM
> drivers, Harry. From an OP's KB971486.log:
>
> 69.340: c:windowssystem32ntoskrnl.exe is in the list of oem
> drivers...skipping copy!
> 80.656: c:windowssystem32ntkrnlpa.exe is in the list of oem
> drivers...skipping copy!
>
> The update's files are then never copied to the Windows directory and no
> restart prompt is given.
>
> " The workaround is:
>
> 1) IF KB971468 is listed in Add/Remove Programs in the Control Panel,
> then uninstall it and restart the system. If it is NOT listed, go to step 2
>
> 2) Manually download the update from the Microsoft Download Center and
> save it.
> Recommend it be saved directly to the root drive (the drive where
> Windows is installed to, usually C:
>
> Security Update for Windows XP (KB971486) x86 - 32 bit
>
>
>
> Security Update for Windows XP x64 Edition (KB971486)
>
>
>
> 3) Once the download completes close all open programs and browsers
> 4) Install KB971486 by clicking Start > Run > Browse
> Click the My Computer icon in the left frame
> Click on the root drive in the right frame (in this case it's C,
> Click the Open button
>
> Click once on WindowsXP-KB971486-x86-ENU.exe to highlight it, click Open
> Add the /o switch to overwrite the OEM infs
>
> C:WindowsXP-KB971486-x86-ENU.exe /o
>
> Note that there's a space between the e and the /
>
> Then click OK and the update will install.
> When it's finished installing there should be a restart prompt.
> Do so and the update will not be repeatedly offered. "
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>
>
>
> Harry Johnston [MVP] wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
>> nowurtalkin wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>> > however, if i opt for "search", in the "start/run" box, i can then <!--colorc--><!--/colorc-->
>> install<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>> > the saved update that i had saved on my desktop, and everything <!--colorc--><!--/colorc-->
>> appears to<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>> > work as it should, same as all the other original attempts to <!--colorc--><!--/colorc-->
>> install this<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>> > update, but in the end, the result is the same: it's not really or <!--colorc--><!--/colorc-->
>> properly<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>> > installed<!--colorc--><!--/colorc-->
>>
>> Have you tried installing it in Safe Mode?
>>
>> Have you tried disabling your anti-virus software before installing?
>>
>> Harry.
>>
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> heck...i have had this same issue since the updates came out & i
>>> installed. it took me several days of searching until i found my way
>>> here to see this thread of folks w/same issue & was happy about
>>> seeing that, but unfortunately this "fix" is not working for me, but
>>> i'm running into a snag w/the instructs, as given, so maybe that's
>>> the reason it isn't working. i.e., i can't complete #3:
>>> <<3. Click Start->Run, type: "C:WindowsXP-KB971486-x86-ENU.exe
>>> /overwriteoem" (without quotations) and then press Enter to install
>>> the update.
>>>
>>> There is a space between "C:WindowsXP-KB971486-x86-ENU.exe" and
>>> "/overwriteoem”.
>>>
>>> when i hit "enter", i get an error & i cannot install via that
>>> method, however, if i opt for "search", in the "start/run" box, i can
>>> then install the saved update that i had saved on my desktop, and
>>> everything appears to work as it should, same as all the other
>>> original attempts to install this update, but in the end, the result
>>> is the same: it's not really or properly installed & i can't get rid
>>> of the (downloaded) ms icon in the tray. this sucks.........
>>> After this, restart the computer and then try to visit the Windows
>>> Update site to check if the Update KB971486 is still listed.>>
>>>
>>> "2harts4ever" wrote:
>>>
>>>> Hi,
>>>>
>>>> For the record I am using a Compaq Presario AMD Athlon™ 64
>>>> Processor 3300+, 2411MHz/1.93 GBs RAM, running Windows Xp Home,
>>>> SP3., with IE8.
>>>>
>>>> This morning I downloaded and installed all the monthly Security
>>>> Updates released from Microsoft. About an hour later I noticed I had
>>>> another update notification in my taskbar so I installed it too.
>>>> Then I discovered it was one I had already downloaded and installed
>>>> (KB971486) earlier in the morning.
>>>>
>>>> Even now, about six hours later, I still have a notification in my
>>>> taskbar that I have an Update ready to install and it is still the
>>>> same one I have already installed twice today.
>>>>
>>>> I tried submitting this same question to the Microsoft Windows XP
>>>> (General) forum this morning but when checking the site about 30
>>>> minutes ago I discovered my question hadn't even been posted and I
>>>> noticed there were no other posts for today either which is strange
>>>> in itself.
>>>>
>>>> Regardless, is any one else experiencing this problem or have any
>>>> idea what is the problem?
>>>>
>>>> Thanks and regards,
>>>>
>>>> 2harts4ever
>>>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->