removing norton/symantec

I got this computer from a friend and it still has norton/symantec
ever;ywhere on it. the subscription is expired and I don't intend to renew
it, I have gone to add/remove and when i tell the computer to remove it, i
get a message about possibly harming the computer if i continue.
I really don't want it on here.

I have AVG now.

oh and I can't find the AVG file anywhere. I don't know why because i had
no problems with it on my other computer. please help

 

On Fri, 28 Aug 2009 23:03:02 -0700, kittisweetie wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I got this computer from a friend and it still has norton/symantec
> ever;ywhere on it. the subscription is expired and I don't intend to renew
> it, I have gone to add/remove and when i tell the computer to remove it, i
> get a message about possibly harming the computer if i continue.
> I really don't want it on here. <!--colorc--><!--/colorc-->

The Norton Removal Tool uninstalls all Norton
2009/2008/2007/2006/2005/2004/2003 products, Norton 360 and Norton
SystemWorks 12.0 from your computer.

<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I have AVG now.
> oh and I can't find the AVG file anywhere. I don't know why because i had
> no problems with it on my other computer. please help<!--colorc--><!--/colorc-->

AVG Remover

--or--
How to remove AVG Free Antivirus

--or--
Revo Uninstaller


Avira AntiVir® Personal - FREE Antivirus

 

> I got this computer from a friend and it still has norton/symantec<!--coloro:blue--><span style="color:blue <!--/coloro-->
> ever;ywhere on it. the subscription [has] expired...<!--colorc--><!--/colorc-->

Do not pass Go! Format the HDD & do a clean install of Windows. Please
note that a Repair Install (AKA in-place upgrade) will NOT fix this!

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online


Also see:

Steps To Help Prevent Spyware


Rogue Security Software - Microsoft Security:

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



kittisweetie wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I got this computer from a friend and it still has norton/symantec
> ever;ywhere on it. the subscription is expired and I don't intend to
> renew
> it, I have gone to add/remove and when i tell the computer to remove it, i
> get a message about possibly harming the computer if i continue.
> I really don't want it on here.
>
> I have AVG now.
>
> oh and I can't find the AVG file anywhere. I don't know why because i had
> no problems with it on my other computer. please help <!--colorc--><!--/colorc-->

 

PA Bear's advice may seem like malware removal steps, but they are
(ironically?) appropriate. Aside from the possible inference that Norton
= malware, The first thing a person should do with a newly obtained
pre-owned computer is to "make it their's". Who needs someone elses
(possible) problems.

"kittisweetie" <kittisweetie@discussions.microsoft.com> wrote in message
news:1900FD19-F323-427E-B9A5-16E30720BE26@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
>I got this computer from a friend and it still has norton/symantec
> ever;ywhere on it. the subscription is expired and I don't intend to
> renew
> it, I have gone to add/remove and when i tell the computer to remove
> it, i
> get a message about possibly harming the computer if i continue.
> I really don't want it on here.
>
> I have AVG now.
>
> oh and I can't find the AVG file anywhere. I don't know why because i
> had
> no problems with it on my other computer. please help <!--colorc--><!--/colorc-->

 

Removing NAV is feasible, if it's a NIS suite then I generally reach for the
boot CD.

But if it's pre-owned I'd prefer a clean start anyway. Just remember to
note-down the hardware types in Device Manager before formatting, this can
save a lot of time spent hunting for the right drivers.

"FromTheRafters" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> PA Bear's advice may seem like malware removal steps, but they are
> (ironically?) appropriate. <!--colorc--><!--/colorc-->