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Re: Vista SP2 IE 7 cannot launch Internet (URL) shortcuts from mapped network drive

Discussion in 'Windows Security' started by Mltwwlco@noemail.noemail, May 15, 2009.

  1. Thanks for the advice PA Bear, but it appears that that forum is web
    only and is not part of my TechNet Managed Newsgroup support. I'm cross
    posting to Vista.Security for now so I hope Microsoft will answer my
    question there.

    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:O2duFm20JHA.1432@TK2MSFTNGP02.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Try posting here instead:
    >
    >
    > When Vista SP2 is released to Windows Update soon, free installation and
    > compatibility support will be available.
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    >
    Mltwwlco@noemail.noemail wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> I have a drive mapped to a share on the same computer: X: mapped
    >> localhostmyshare local folder C:Amyshare. I have full control of
    >> the
    >> folder C:Amyshare as well as the file share localhostmyshare .
    >> After I
    >> upgraded to Vista SP2, I am no longer able to launch (double click) any
    >> internet shortcuts located on X:. If IE is already open & running, there
    >> is
    >> no error message displayed (no new windows or IE tabs are opened either).
    >> If IE is closed, this error is displayed:
    >>
    >> "Windows Internet Explorer
    >> Cannot find
    >> 'file:///X:/sub%20foldername/folder2/folder3/internetshortcutname.url'.
    >> Make sure the path or Internet address is correct.
    >> OK"
    >>
    >> If I launch the exact same file from the non-shared folder
    >> "C:AMysharesub
    >> foldernamefolder2folder3internetshortcutname.url" IE opens the link
    >> normally. The link properties are not corrupted, the URL field of the
    >> shortcut is valid when accessed via C: or X:
    >>
    >> Environment:
    >> Internet Explorer: 7.0.6002.18005
    >> Vista Ultimate x86 SP2: Version 6.0.6002
    >> Workgroup computer, not a member of a domain
    >>
    >> I assume this is either a bug in Vista SP2 or a new feature that I must
    >> have
    >> missed in the SP2 documentation. Can this behavior be changed so I can
    >> launch shortcuts to URL's from mapped drives again?
    >>
    >> PS Microsoft, KB969393 at needs to
    >> be
    >> updated, please add this info
    >>
    >> 7.00.6002.18005 Internet Explorer 7 for Windows Server 2008 SP2 and for
    >> Windows Vista SP2
    >>
    >> PPS: Vista SP2 RTM 2009-04-30 and was downloaded via MVLS/Technet Plus,
    >> this
    >> is NOT beta code, no beta SP have been installed on this computer.<!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  2. <Mltwwlco@noemail.noemail> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Thanks for the advice PA Bear, but it appears that that forum is web
    >only and is not part of my TechNet Managed Newsgroup support. I'm cross
    >posting to Vista.Security for now so I hope Microsoft will answer my
    >question there.<!--colorc--><!--/colorc-->

    These groups might have MS employees reading them, but the groups are
    peer-to-peer groups, not official MS support groups.
     
  3. These newsgroups are public (Community) newsgroups and are available to all
    comers via a newsreader or web-interface. While MS may monitor some of
    them, we're all volunteers here.

    PS: Until Vista SP2 is released to Windows Update,
    *is*
    available to you (although not via your newsreader...yet) and is a "TechNet
    managed" forum. You can complain there about those forums not being
    available via NNTP.

    Mltwwlco@noemail.noemail wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Thanks for the advice PA Bear, but it appears that that forum is web
    > only and is not part of my TechNet Managed Newsgroup support. I'm cross
    > posting to Vista.Security for now so I hope Microsoft will answer my
    > question there.
    >
    > "PA Bear [MS MVP]" wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> Try posting here instead:
    >>
    >>
    >> When Vista SP2 is released to Windows Update soon, free installation and
    >> compatibility support will be available.
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >>
    Mltwwlco@noemail.noemail wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> I have a drive mapped to a share on the same computer: X: mapped
    >>> localhostmyshare local folder C:Amyshare. I have full control of
    >>> the
    >>> folder C:Amyshare as well as the file share localhostmyshare .
    >>> After I
    >>> upgraded to Vista SP2, I am no longer able to launch (double click) any
    >>> internet shortcuts located on X:. If IE is already open & running,
    >>> there
    >>> is
    >>> no error message displayed (no new windows or IE tabs are opened
    >>> either).
    >>> If IE is closed, this error is displayed:
    >>>
    >>> "Windows Internet Explorer
    >>> Cannot find
    >>> 'file:///X:/sub%20foldername/folder2/folder3/internetshortcutname.url'.
    >>> Make sure the path or Internet address is correct.
    >>> OK"
    >>>
    >>> If I launch the exact same file from the non-shared folder
    >>> "C:AMysharesub
    >>> foldernamefolder2folder3internetshortcutname.url" IE opens the link
    >>> normally. The link properties are not corrupted, the URL field of the
    >>> shortcut is valid when accessed via C: or X:
    >>>
    >>> Environment:
    >>> Internet Explorer: 7.0.6002.18005
    >>> Vista Ultimate x86 SP2: Version 6.0.6002
    >>> Workgroup computer, not a member of a domain
    >>>
    >>> I assume this is either a bug in Vista SP2 or a new feature that I must
    >>> have
    >>> missed in the SP2 documentation. Can this behavior be changed so I can
    >>> launch shortcuts to URL's from mapped drives again?
    >>>
    >>> PS Microsoft, KB969393 at needs
    >>> to
    >>> be
    >>> updated, please add this info
    >>>
    >>> 7.00.6002.18005 Internet Explorer 7 for Windows Server 2008 SP2 and for
    >>> Windows Vista SP2
    >>>
    >>> PPS: Vista SP2 RTM 2009-04-30 and was downloaded via MVLS/Technet Plus,
    >>> this
    >>> is NOT beta code, no beta SP have been installed on this computer. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  4. Vista SP2 has RTW this week, so I would now appreciate a reply from
    Microsoft on this issue.

    <Mltwwlco@noemail.noemail> wrote in message
    news:usfsunY1JHA.1092@TK2MSFTNGP06.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Thanks for the advice PA Bear, but it appears that that forum is web
    > only and is not part of my TechNet Managed Newsgroup support. I'm cross
    > posting to Vista.Security for now so I hope Microsoft will answer my
    > question there.
    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    > news:O2duFm20JHA.1432@TK2MSFTNGP02.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> Try posting here instead:
    >>
    >>
    >> When Vista SP2 is released to Windows Update soon, free installation and
    >> compatibility support will be available.
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >>
    Mltwwlco@noemail.noemail wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> I have a drive mapped to a share on the same computer: X: mapped
    >>> localhostmyshare local folder C:Amyshare. I have full control of
    >>> the
    >>> folder C:Amyshare as well as the file share localhostmyshare .
    >>> After I
    >>> upgraded to Vista SP2, I am no longer able to launch (double click) any
    >>> internet shortcuts located on X:. If IE is already open & running,
    >>> there is
    >>> no error message displayed (no new windows or IE tabs are opened
    >>> either).
    >>> If IE is closed, this error is displayed:
    >>>
    >>> "Windows Internet Explorer
    >>> Cannot find
    >>> 'file:///X:/sub%20foldername/folder2/folder3/internetshortcutname.url'.
    >>> Make sure the path or Internet address is correct.
    >>> OK"
    >>>
    >>> If I launch the exact same file from the non-shared folder
    >>> "C:AMysharesub
    >>> foldernamefolder2folder3internetshortcutname.url" IE opens the link
    >>> normally. The link properties are not corrupted, the URL field of the
    >>> shortcut is valid when accessed via C: or X:
    >>>
    >>> Environment:
    >>> Internet Explorer: 7.0.6002.18005
    >>> Vista Ultimate x86 SP2: Version 6.0.6002
    >>> Workgroup computer, not a member of a domain
    >>>
    >>> I assume this is either a bug in Vista SP2 or a new feature that I must
    >>> have
    >>> missed in the SP2 documentation. Can this behavior be changed so I can
    >>> launch shortcuts to URL's from mapped drives again?
    >>>
    >>> PS Microsoft, KB969393 at needs
    >>> to be
    >>> updated, please add this info
    >>>
    >>> 7.00.6002.18005 Internet Explorer 7 for Windows Server 2008 SP2 and for
    >>> Windows Vista SP2
    >>>
    >>> PPS: Vista SP2 RTM 2009-04-30 and was downloaded via MVLS/Technet Plus,
    >>> this
    >>> is NOT beta code, no beta SP have been installed on this computer.<!--colorc--><!--/colorc-->
    >><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  5. Hi,

    Thank you for your post.

    Regarding the Internet Explorer issue, could you please disable UAC to test
    the issue? If the issue was resolved after disabling UAC, the problem is a
    known bug on IE7. Our engineers are working on it and it should be fixed in
    future.

    There are three workarounds:

    1. Disable Internet Explorer Protected Mode.
    2. Add the \\server and all of the domain names for each of the defined
    shortcuts to the Trusted site.
    3. Install IE8.

    Regarding the KB969393, I will send your reminder to our internal team.
    Thank you for your feedback.

    Hope it helps.

    Best regards,

    Robinson Zhang
    Microsoft Online Support
     
  6. Hi,

    Do you have any concern about my last reply? If so, please do not hesitate
    to let me know.

    Thanks.

    Best regards,

    Robinson Zhang
    Microsoft Online Support
     
  7. I was waiting to see if the June IE update would solve this issue,
    applying MS09-019 did not solve the problem. The other suggestion,
    disabling UAC did allow me to open the Internet shortcuts from the mapped
    drive. UAC is required so I have re-enabled it for my daily usage.

    As for the three work-arounds:

    1. I do not want to loose the security benefits of IE Protected Mode
    2. Adding file://127.0.0.1 to the Local intranet zone did not solve the
    issue; adding file:\\localhost is not allowed IE prevents this and states it
    is an invalid wildcard sequence, adding file:\\localhost\myshare is also not
    allowed. Changing localhost to the actual COMPUTERNAME does allow the
    addition to the Intranet zone file://computername/myshare, but this still
    does not allow the shortcuts to be opened. Moving the addition from the
    Intranet zone to the Trusted sites zone did not resolve the issue.
    3. IE 8 is not an upgrade option at this time.

    Please provide me more information about the pending hotfix for this known
    bug, my assumption that it would be fixed as part of the IE security
    patching was not correct this month and I do require a solution in the near
    future.

    Lastly, thank you for updating KB969393.

    ""Robinson Zhang [MSFT]"" <v-robzha@online.microsoft.com> wrote in message
    news:uuehnqA4JHA.1380@TK2MSFTNGHUB02.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hi,
    >
    > Thank you for your post.
    >
    > Regarding the Internet Explorer issue, could you please disable UAC to
    > test
    > the issue? If the issue was resolved after disabling UAC, the problem is a
    > known bug on IE7. Our engineers are working on it and it should be fixed
    > in
    > future.
    >
    > There are three workarounds:
    >
    > 1. Disable Internet Explorer Protected Mode.
    > 2. Add the \server and all of the domain names for each of the defined
    > shortcuts to the Trusted site.
    > 3. Install IE8.
    >
    > Regarding the KB969393, I will send your reminder to our internal team.
    > Thank you for your feedback.
    >
    > Hope it helps.
    >
    > Best regards,
    >
    > Robinson Zhang
    > Microsoft Online Support
    ><!--colorc--><!--/colorc-->

    ===== Original posting microsoft.public.internetexplorer.security Tuesday,
    May 12, 2009 16:03
    I have a drive mapped to a share on the same computer: X: mapped
    \\localhost\myshare local folder C:\A\myshare. I have full control of the
    folder C:\A\myshare as well as the file share \\localhost\myshare . After I
    upgraded to Vista SP2, I am no longer able to launch (double click) any
    internet shortcuts located on X:. If IE is already open & running, there is
    no error message displayed (no new windows or IE tabs are opened either).
    If IE is closed, this error is displayed:

    "Windows Internet Explorer
    Cannot find
    'file:///X:/sub%20foldername/folder2/folder3/internetshortcutname.url'.
    Make sure the path or Internet address is correct.
    OK"

    If I launch the exact same file from the non-shared folder "C:\A\Myshare\sub
    foldername\folder2\folder3\internetshortcutname.url" IE opens the link
    normally. The link properties are not corrupted, the URL field of the
    shortcut is valid when accessed via C: or X:

    Environment:
    Internet Explorer: 7.0.6002.18005
    Vista Ultimate x86 SP2: Version 6.0.6002
    Workgroup computer, not a member of a domain

    I assume this is either a bug in Vista SP2 or a new feature that I must have
    missed in the SP2 documentation. Can this behavior be changed so I can
    launch shortcuts to URL's from mapped drives again?

    PS Microsoft, KB969393 at needs to be
    updated, please add this info

    7.00.6002.18005 Internet Explorer 7 for Windows Server 2008 SP2 and for
    Windows Vista SP2

    PPS: Vista SP2 RTM 2009-04-30 and was downloaded via MVLS/Technet Plus, this
    is NOT beta code, no beta SP have been installed on this computer.
     
  8. Hi,

    Thank you for your latest detail information.

    I understand that the workaround 1&3 are not accepted and workaround 2
    cannot resolve the problem. In addition, the problem still persists after
    applying MS09-019.

    Given the current situation, I have involved my colleagues on the issue. If
    I get any response from them, I will let you know ASAP.

    Thank you for your understanding.

    Best regards,

    Robinson Zhang
    Microsoft Online Support
     
  9. Hi,

    This is Robinson again.

    After discussing with my colleagues, they suggest submitting a CSS case. A
    formal IE hotfix request will need to be filed through CSS. And the IE
    escalation engineers are experts on IE and may have additional workaround
    suggestions for current problem.

    To obtain the phone numbers for specific technology request please take a
    look at the web site listed below:



    If you are outside the US please see
    for
    regional support phone numbers.

    Also, if anything is unclear, please do not hesitate to let me know and I
    will be happy to help.

    Thanks.

    Best regards,

    Robinson Zhang
    Microsoft Online Support
     
  10. Hi,

    I would appreciate it if you could drop me a note to let me know if you
    have any questions or concerns with the information I provided. If so,
    please feel free to let me know. I am happy to be of assistance. [​IMG]

    Thanks!

    Best regards,

    Robinson Zhang
    Microsoft Online Support
     

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