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Re: KD911895 Update will not install

Discussion in 'Windows Update' started by Gerry, Jul 5, 2009.

  1. QED: Do you use a Microsoft wireless pointing device or keyboard on a
    Windows-based computer and was the screen saver not working?



    ThnkMn wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I renamed c:windowssystemdriverswdf01000.sys
    > Then I opened explorer and selected Windows Update from the Tools menu.
    > It installed fine. <!--colorc--><!--/colorc-->
     
  2. sparkly

    sparkly Guest

    Hi and thankyou for your posting i have been trying to install this update
    for days and failing, after reading hear and reading your solution i have
    finally managed to install the update many thanks.

    "Harry Johnston [MVP]" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > For future reference,
    >
    > Jonathan tells me that Microsoft online support were (eventually) able to
    > resolve his problem, by removing wdf01000.sys from the drivers folder. At this
    > point the update installed successfully via WU.
    >
    > Harry.
    >
    > jonathan wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    > > I'm sorry this reply took so long--the site has been down. There is no
    > > apparent way to attach screen shots to this reply.
    > > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > >>> Could you clarify what you mean by "copy/move utility"? If you're not sure >>howbest to describe it, you can attach a screenshot.<!--colorc--><!--/colorc-->
    > >
    > > TERACOPY 2.01
    > > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > >>> Right-click on the file and select Properties, and tell me what it says under
    > >>> "Type of file". <!--colorc--><!--/colorc-->
    > >
    > > CAB FILE
    > >
    > > My Wireless Optical Mouse 2000 is not on the list of problem devices in
    > >
    > > "Article ID: 911895 - Last Review: November 29, 2007 - Revision: 11.4
    > > The screen saver does not work when you use a Microsoft wireless pointing
    > > device on a Windows Vista-based computer"
    > >
    > > and I have a WindowsXP Home SP3 based computer, but the software for the
    > > mouse is Intellipoint 6.1 which is on the list. Since I have had no problems
    > > using the mouse or any of the problem issues I have found linked to this
    > > download at this time it seems clear I should not try to install it.
    > >
    > > Thanks for your help in leading me to this realization.<!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     

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