Re: KD911895 Update will not install

QED: Do you use a Microsoft wireless pointing device or keyboard on a
Windows-based computer and was the screen saver not working?



ThnkMn wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I renamed c:windowssystemdriverswdf01000.sys
> Then I opened explorer and selected Windows Update from the Tools menu.
> It installed fine. <!--colorc--><!--/colorc-->

 

Hi and thankyou for your posting i have been trying to install this update
for days and failing, after reading hear and reading your solution i have
finally managed to install the update many thanks.

"Harry Johnston [MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> For future reference,
>
> Jonathan tells me that Microsoft online support were (eventually) able to
> resolve his problem, by removing wdf01000.sys from the drivers folder. At this
> point the update installed successfully via WU.
>
> Harry.
>
> jonathan wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > I'm sorry this reply took so long--the site has been down. There is no
> > apparent way to attach screen shots to this reply.
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >>> Could you clarify what you mean by "copy/move utility"? If you're not sure >>howbest to describe it, you can attach a screenshot.<!--colorc--><!--/colorc-->
> >
> > TERACOPY 2.01
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >>> Right-click on the file and select Properties, and tell me what it says under
> >>> "Type of file". <!--colorc--><!--/colorc-->
> >
> > CAB FILE
> >
> > My Wireless Optical Mouse 2000 is not on the list of problem devices in
> >
> > "Article ID: 911895 - Last Review: November 29, 2007 - Revision: 11.4
> > The screen saver does not work when you use a Microsoft wireless pointing
> > device on a Windows Vista-based computer"
> >
> > and I have a WindowsXP Home SP3 based computer, but the software for the
> > mouse is Intellipoint 6.1 which is on the list. Since I have had no problems
> > using the mouse or any of the problem issues I have found linked to this
> > download at this time it seems clear I should not try to install it.
> >
> > Thanks for your help in leading me to this realization.<!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->