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Re: 800B0100 error on W2K8 server

Discussion in 'Windows Home Server' started by PA Bear [MS MVP], Jul 8, 2009.

  1. PA Bear [MS MVP]

    PA Bear [MS MVP] Guest

    [[Forwarded to Windows Server General & Security via crosspost]]

    Charlie Kaiser wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > W2K8 x64 standard SP1.
    > Unable to change features in server manager; fails with 800B0100 error.
    > Research pointed towards windows update, so I'm posting here.
    > I've rerun WU, and get a repeated failure on KB951847, also with 800B0100.
    > Additional symptoms include nothing listed under installed updates in CP,
    > although there is an update history in WU. I'm running NOD32 AV, and have
    > tried the fixes with AV disabled also.
    >
    > I've downloaded the 947821 util and ran it several times. Same result each
    > time; runs, completes, but the CheckSUR.log still contains this entry:
    >
    > =================================
    > Checking System Update Readiness.
    > Binary Version 6.0.6001.22375
    > Package Version 5.0
    > 2009-07-07 17:50
    >
    > Checking Deployment Packages
    >
    > Checking Package Manifests and catalogs.
    >
    > Checking package watchlist.
    >
    > Checking component watchlist.
    >
    > Checking packages.
    > (f) CBS MUM
    > Missing 0x00000002
    > servicingpackagesPackage_for_KB948610_server_0~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > (f) CBS MUM
    > Missing 0x00000002
    > servicingpackagesPackage_for_KB948610_server~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > (f) CBS MUM
    > Missing 0x00000002
    > servicingpackagesPackage_for_KB948610~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    >
    > Checking component store
    > Summary:
    > Seconds executed: 380
    > Found 3 errors
    > CBS MUM Missing Total Count: 3
    > =================================
    >
    > How can I fix this? It appears to be a common problem with no obvious
    > solutions yet, at least not that I've found.
    >
    > Thanks! <!--colorc--><!--/colorc-->
     
    PA Bear [MS MVP], Jul 8, 2009
    #1
  3. Charlie Kaiser

    Charlie Kaiser Guest

    Re: 800B0100 error on W2K8 server - FIXED

    Hah! I fixed it...

    Not trivial; let's see if I can outline it for anyone else who might have a
    similar problem...

    Environment: W2K8 server sp1 standard
    Problem: cannot change roles or features; get error 800B0100. No updates
    show in 'installed updates'.

    Installed 947821 and ran it. CheckSUR.log pointed to packages related to
    KB948610, with missing components.

    Took the name of the problem files
    servicing\packages\Package_for_KB948610_server_0~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    servicing\packages\Package_for_KB948610_server~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    servicing\packages\Package_for_KB948610~31bf3856ad364e35~amd64~~6.0.6001.2123.mum

    And did a registry search. That lead me to this location:
    \\?\C:\Windows\SoftwareDistribution\Download\2e35ffbb20a4cdee6453a8d49771cfd0\inst\

    I was able to find two of the sets of files there, but all of them. I copied
    the .mum and .cat files to %temp%\servicing\packages, since you can't write
    to c:\windows\servicing\packages, and ran the 947821 tool again. Got better.
    Cleared two of the errors. Still couldn't find the last one. It wasn't
    anywhere on the computer and the downloaded and extracted 948610 didn't have
    it either.

    So I went to another W2K8 machine, found the files there, and copied them to
    the temp location, and reran the tool It completed successfully! Now I can
    add roles/features (all I initially wanted to do was add server backup).

    I'm going to run a backup and then see if windows update will work normally.


    "PA Bear [MS MVP]" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > [[Forwarded to Windows Server General & Security via crosspost]]
    >
    > Charlie Kaiser wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    > > W2K8 x64 standard SP1.
    > > Unable to change features in server manager; fails with 800B0100 error.
    > > Research pointed towards windows update, so I'm posting here.
    > > I've rerun WU, and get a repeated failure on KB951847, also with 800B0100.
    > > Additional symptoms include nothing listed under installed updates in CP,
    > > although there is an update history in WU. I'm running NOD32 AV, and have
    > > tried the fixes with AV disabled also.
    > >
    > > I've downloaded the 947821 util and ran it several times. Same result each
    > > time; runs, completes, but the CheckSUR.log still contains this entry:
    > >
    > > =================================
    > > Checking System Update Readiness.
    > > Binary Version 6.0.6001.22375
    > > Package Version 5.0
    > > 2009-07-07 17:50
    > >
    > > Checking Deployment Packages
    > >
    > > Checking Package Manifests and catalogs.
    > >
    > > Checking package watchlist.
    > >
    > > Checking component watchlist.
    > >
    > > Checking packages.
    > > (f) CBS MUM
    > > Missing 0x00000002
    > > servicingpackagesPackage_for_KB948610_server_0~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > > (f) CBS MUM
    > > Missing 0x00000002
    > > servicingpackagesPackage_for_KB948610_server~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > > (f) CBS MUM
    > > Missing 0x00000002
    > > servicingpackagesPackage_for_KB948610~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > >
    > > Checking component store
    > > Summary:
    > > Seconds executed: 380
    > > Found 3 errors
    > > CBS MUM Missing Total Count: 3
    > > =================================
    > >
    > > How can I fix this? It appears to be a common problem with no obvious
    > > solutions yet, at least not that I've found.
    > >
    > > Thanks! <!--colorc--><!--/colorc-->
    >
    > <!--colorc--><!--/colorc-->
     
    Charlie Kaiser, Jul 10, 2009
    #2
  4. Charlie Kaiser

    Charlie Kaiser Guest

    Re: 800B0100 error on W2K8 server - FIXED

    Hah! I fixed it...

    Not trivial; let's see if I can outline it for anyone else who might have a
    similar problem...

    Environment: W2K8 server sp1 standard
    Problem: cannot change roles or features; get error 800B0100. No updates
    show in 'installed updates'.

    Installed 947821 and ran it. CheckSUR.log pointed to packages related to
    KB948610, with missing components.

    Took the name of the problem files
    servicing\packages\Package_for_KB948610_server_0~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    servicing\packages\Package_for_KB948610_server~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    servicing\packages\Package_for_KB948610~31bf3856ad364e35~amd64~~6.0.6001.2123.mum

    And did a registry search. That lead me to this location:
    \\?\C:\Windows\SoftwareDistribution\Download\2e35ffbb20a4cdee6453a8d49771cfd0\inst\

    I was able to find two of the sets of files there, but all of them. I copied
    the .mum and .cat files to %temp%\servicing\packages, since you can't write
    to c:\windows\servicing\packages, and ran the 947821 tool again. Got better.
    Cleared two of the errors. Still couldn't find the last one. It wasn't
    anywhere on the computer and the downloaded and extracted 948610 didn't have
    it either.

    So I went to another W2K8 machine, found the files there, and copied them to
    the temp location, and reran the tool It completed successfully! Now I can
    add roles/features (all I initially wanted to do was add server backup).

    I'm going to run a backup and then see if windows update will work normally.


    "PA Bear [MS MVP]" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > [[Forwarded to Windows Server General & Security via crosspost]]
    >
    > Charlie Kaiser wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    > > W2K8 x64 standard SP1.
    > > Unable to change features in server manager; fails with 800B0100 error.
    > > Research pointed towards windows update, so I'm posting here.
    > > I've rerun WU, and get a repeated failure on KB951847, also with 800B0100.
    > > Additional symptoms include nothing listed under installed updates in CP,
    > > although there is an update history in WU. I'm running NOD32 AV, and have
    > > tried the fixes with AV disabled also.
    > >
    > > I've downloaded the 947821 util and ran it several times. Same result each
    > > time; runs, completes, but the CheckSUR.log still contains this entry:
    > >
    > > =================================
    > > Checking System Update Readiness.
    > > Binary Version 6.0.6001.22375
    > > Package Version 5.0
    > > 2009-07-07 17:50
    > >
    > > Checking Deployment Packages
    > >
    > > Checking Package Manifests and catalogs.
    > >
    > > Checking package watchlist.
    > >
    > > Checking component watchlist.
    > >
    > > Checking packages.
    > > (f) CBS MUM
    > > Missing 0x00000002
    > > servicingpackagesPackage_for_KB948610_server_0~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > > (f) CBS MUM
    > > Missing 0x00000002
    > > servicingpackagesPackage_for_KB948610_server~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > > (f) CBS MUM
    > > Missing 0x00000002
    > > servicingpackagesPackage_for_KB948610~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > >
    > > Checking component store
    > > Summary:
    > > Seconds executed: 380
    > > Found 3 errors
    > > CBS MUM Missing Total Count: 3
    > > =================================
    > >
    > > How can I fix this? It appears to be a common problem with no obvious
    > > solutions yet, at least not that I've found.
    > >
    > > Thanks! <!--colorc--><!--/colorc-->
    >
    > <!--colorc--><!--/colorc-->
     
    Charlie Kaiser, Jul 10, 2009
    #3
  5. PA Bear [MS MVP]

    PA Bear [MS MVP] Guest

    Re: 800B0100 error on W2K8 server - FIXED

    Or you could simply try deleting the contents of
    C:\Windows\SoftwareDistribution\Download <=this folder.


    Charlie Kaiser wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hah! I fixed it...
    >
    > Not trivial; let's see if I can outline it for anyone else who might have
    > a
    > similar problem...
    >
    > Environment: W2K8 server sp1 standard
    > Problem: cannot change roles or features; get error 800B0100. No updates
    > show in 'installed updates'.
    >
    > Installed 947821 and ran it. CheckSUR.log pointed to packages related to
    > KB948610, with missing components.
    >
    > Took the name of the problem files
    > servicingpackagesPackage_for_KB948610_server_0~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > servicingpackagesPackage_for_KB948610_server~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > servicingpackagesPackage_for_KB948610~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    >
    > And did a registry search. That lead me to this location:
    > \?C:WindowsSoftwareDistributionDownload2e35ffbb20a4cdee6453a8d49771cfd0inst
    >
    > I was able to find two of the sets of files there, but all of them. I
    > copied
    > the .mum and .cat files to %temp%servicingpackages, since you can't
    > write
    > to c:windowsservicingpackages, and ran the 947821 tool again. Got
    > better.
    > Cleared two of the errors. Still couldn't find the last one. It wasn't
    > anywhere on the computer and the downloaded and extracted 948610 didn't
    > have
    > it either.
    >
    > So I went to another W2K8 machine, found the files there, and copied them
    > to
    > the temp location, and reran the tool It completed successfully! Now I can
    > add roles/features (all I initially wanted to do was add server backup).
    >
    > I'm going to run a backup and then see if windows update will work
    > normally.
    >
    >
    > "PA Bear [MS MVP]" wrote:
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >> [[Forwarded to Windows Server General & Security via crosspost]]
    >>
    >> Charlie Kaiser wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> W2K8 x64 standard SP1.
    >>> Unable to change features in server manager; fails with 800B0100 error.
    >>> Research pointed towards windows update, so I'm posting here.
    >>> I've rerun WU, and get a repeated failure on KB951847, also with
    >>> 800B0100.
    >>> Additional symptoms include nothing listed under installed updates in
    >>> CP,
    >>> although there is an update history in WU. I'm running NOD32 AV, and
    >>> have
    >>> tried the fixes with AV disabled also.
    >>>
    >>> I've downloaded the 947821 util and ran it several times. Same result
    >>> each
    >>> time; runs, completes, but the CheckSUR.log still contains this entry:
    >>>
    >>> =================================
    >>> Checking System Update Readiness.
    >>> Binary Version 6.0.6001.22375
    >>> Package Version 5.0
    >>> 2009-07-07 17:50
    >>>
    >>> Checking Deployment Packages
    >>>
    >>> Checking Package Manifests and catalogs.
    >>>
    >>> Checking package watchlist.
    >>>
    >>> Checking component watchlist.
    >>>
    >>> Checking packages.
    >>> (f) CBS MUM
    >>> Missing 0x00000002
    >>> servicingpackagesPackage_for_KB948610_server_0~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    >>> (f) CBS MUM
    >>> Missing 0x00000002
    >>> servicingpackagesPackage_for_KB948610_server~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    >>> (f) CBS MUM
    >>> Missing 0x00000002
    >>> servicingpackagesPackage_for_KB948610~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    >>>
    >>> Checking component store
    >>> Summary:
    >>> Seconds executed: 380
    >>> Found 3 errors
    >>> CBS MUM Missing Total Count: 3
    >>> =================================
    >>>
    >>> How can I fix this? It appears to be a common problem with no obvious
    >>> solutions yet, at least not that I've found.
    >>>
    >>> Thanks! <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
    PA Bear [MS MVP], Jul 10, 2009
    #4
  6. UlFeNaToR

    UlFeNaToR Guest

    Re: 800B0100 error on W2K8 server - FIXED

    Thank you!
    had the same problem with kb 961230 - your solution fixed it for me to.
    Finally I can see my roles and features again + install service pack 2.
    Got the .mum and .cat files from another server - took ownership of the
    packages catalog and copied them in there, and "Voila" - no errors from the
    update tool!

    Thank you again - been looking for a solution for quite a while:)


    "Charlie Kaiser" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hah! I fixed it...
    >
    > Not trivial; let's see if I can outline it for anyone else who might have a
    > similar problem...
    >
    > Environment: W2K8 server sp1 standard
    > Problem: cannot change roles or features; get error 800B0100. No updates
    > show in 'installed updates'.
    >
    > Installed 947821 and ran it. CheckSUR.log pointed to packages related to
    > KB948610, with missing components.
    >
    > Took the name of the problem files
    > servicingpackagesPackage_for_KB948610_server_0~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > servicingpackagesPackage_for_KB948610_server~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > servicingpackagesPackage_for_KB948610~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    >
    > And did a registry search. That lead me to this location:
    > \?C:WindowsSoftwareDistributionDownload2e35ffbb20a4cdee6453a8d49771cfd0inst
    >
    > I was able to find two of the sets of files there, but all of them. I copied
    > the .mum and .cat files to %temp%servicingpackages, since you can't write
    > to c:windowsservicingpackages, and ran the 947821 tool again. Got better.
    > Cleared two of the errors. Still couldn't find the last one. It wasn't
    > anywhere on the computer and the downloaded and extracted 948610 didn't have
    > it either.
    >
    > So I went to another W2K8 machine, found the files there, and copied them to
    > the temp location, and reran the tool It completed successfully! Now I can
    > add roles/features (all I initially wanted to do was add server backup).
    >
    > I'm going to run a backup and then see if windows update will work normally.
    >
    >
    > "PA Bear [MS MVP]" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > [[Forwarded to Windows Server General & Security via crosspost]]
    > >
    > > Charlie Kaiser wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > W2K8 x64 standard SP1.
    > > > Unable to change features in server manager; fails with 800B0100 error.
    > > > Research pointed towards windows update, so I'm posting here.
    > > > I've rerun WU, and get a repeated failure on KB951847, also with 800B0100.
    > > > Additional symptoms include nothing listed under installed updates in CP,
    > > > although there is an update history in WU. I'm running NOD32 AV, and have
    > > > tried the fixes with AV disabled also.
    > > >
    > > > I've downloaded the 947821 util and ran it several times. Same result each
    > > > time; runs, completes, but the CheckSUR.log still contains this entry:
    > > >
    > > > =================================
    > > > Checking System Update Readiness.
    > > > Binary Version 6.0.6001.22375
    > > > Package Version 5.0
    > > > 2009-07-07 17:50
    > > >
    > > > Checking Deployment Packages
    > > >
    > > > Checking Package Manifests and catalogs.
    > > >
    > > > Checking package watchlist.
    > > >
    > > > Checking component watchlist.
    > > >
    > > > Checking packages.
    > > > (f) CBS MUM
    > > > Missing 0x00000002
    > > > servicingpackagesPackage_for_KB948610_server_0~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > > > (f) CBS MUM
    > > > Missing 0x00000002
    > > > servicingpackagesPackage_for_KB948610_server~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > > > (f) CBS MUM
    > > > Missing 0x00000002
    > > > servicingpackagesPackage_for_KB948610~31bf3856ad364e35~amd64~~6.0.6001.2123.mum
    > > >
    > > > Checking component store
    > > > Summary:
    > > > Seconds executed: 380
    > > > Found 3 errors
    > > > CBS MUM Missing Total Count: 3
    > > > =================================
    > > >
    > > > How can I fix this? It appears to be a common problem with no obvious
    > > > solutions yet, at least not that I've found.
    > > >
    > > > Thanks! <!--colorc--><!--/colorc-->
    > >
    > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
    UlFeNaToR, Sep 3, 2009
    #5

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