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Pc very very slow

Discussion in 'Windows 7' started by daveleonard, Jan 3, 2015.

  1. daveleonard

    daveleonard Registered Members

    Joined:
    Dec 2, 2013
    Messages:
    417
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    Acer Aspire
    CPU:
    See below
    Memory:
    Ditto
    Hard Drive:
    Ditto
    Graphics Card:
    Ditto
    Power Supply:
    Ditto
    I don't know if the problem is with my pc or my service provider Smart. It takes about 15 minutes for me to pull up CHF. It takes about five minutes to pull up Win 7 on CHF and then about three minutes to "start a new thread". I use Smart Bro Wifi for home use open security. It is the same with every site I try to pull up.
    Thanks for the help.
     
  2. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

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    Hello again Dave, we already know your service is a fairly poor and slow one from previous threads, I would be looking at your internet speeds first and if very low numbers get in touch with your service provider.
    What is performance like internally, such as opening and running an installed program?

    Try an Ookla speed test.net from here :-

    http://www.speedtest.net/

    Nev.
     
  3. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
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    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    Yes the test would be how programs open in general on the pc say word processor or any other prgrams you use ie Quicken or other financial software.
    Also can you remind us your cpu, memory and other hardware if you would please.
     
  4. daveleonard

    daveleonard Registered Members

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    417
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    Acer Aspire
    CPU:
    See below
    Memory:
    Ditto
    Hard Drive:
    Ditto
    Graphics Card:
    Ditto
    Power Supply:
    Ditto
    All other programs work fine. I cannot do the speed test as I am too slow to even do the initial server test by ping. So, I guess that answers my question, I'm at the mercy of the provider. I think during the holiday season the priority is given to phone and txt traffic. Smart makes it difficult to contact them. I will attach the system info you asked for but no need to respond as its obvious the provider is the problem thanks.
     

    Attached Files:

  5. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
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    Location:
    Pennsylvania
    Operating System:
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    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    As long as all of your programs are working fine, it definitely seems as if it's your ISP, Dave.
     
  6. Rich M

    Rich M Guest

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    Location:
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    Operating System:
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    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    I agree
     
  7. LongeCrK

    LongeCrK

    Joined:
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    Operating System:
    OS X
    My guess is ISP. I've had a similar issue at the office where my Mac was running extremely slow due to a large amount of wireless connections. Whenever I disconnected, it would return back to its normal speed. :comp_punch:
     
  8. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
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    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Hi Dave
    I can do that for you..... the info was in your last FRST report:

    AV: avast! Antivirus
     
  9. daveleonard

    daveleonard Registered Members

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    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    Acer Aspire
    CPU:
    See below
    Memory:
    Ditto
    Hard Drive:
    Ditto
    Graphics Card:
    Ditto
    Power Supply:
    Ditto
    I think there is more to this. While I can function any of my offline computer functions just fine, there are sites I can no longer visit. For instances: VPN's are no longer available to me like Zero Tunnel, Proxy Button, 24 Tunnel and etc. Yet, every other site on the net is available to me. If it were my ISP only, then I would not be ale to quickly pull up sites like Facebook, Yahoo Mail, Juno Mail, CNN, CHF and etc. So, whenever I try to access a VPN I get the error that the server is not available. Something is blocking me from VPN's.
     
  10. daveleonard

    daveleonard Registered Members

    Joined:
    Dec 2, 2013
    Messages:
    417
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    Acer Aspire
    CPU:
    See below
    Memory:
    Ditto
    Hard Drive:
    Ditto
    Graphics Card:
    Ditto
    Power Supply:
    Ditto
    Things have changed a bit since my first inquiry. Since the holidays are over I am able to contact most sites. So, this leads me to believe that my ISP changes the priority for spectrum from digital to phone and txt during that time. This is something I have always suspected which only complicates my view of what could be going on here. Still, I cannot contact my proxy sites like SSL Proxy, Open Surf, Zero Tunnel and Proxy Button at all even if I wait hours. Someone, like Google, is blocking my ability these sites?
     
  11. kvanderwall

    kvanderwall

    Joined:
    Jan 31, 2015
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    Operating System:
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    Hi Dave,

    If you believe someone is blocking your proxys or whatever it is, it is more than likely to be your ISP. In the past I have had issues with my ISP blocking some hosts so I added a VPN and it works fine for me. Maybe you can give it a try? If you want to let me know and I'll type directions

    Thanks,
    Vanderwall
     

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