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PC crashing at start up and during use

Discussion in 'Windows 7' started by Gerry7371, Oct 23, 2017.

  1. Tony D

    Tony D Administrator Administrator

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    If Computer is on your desktop, open it. Look for the (C:) drive.

    If Computer is not on your desktop, look for it in the Start menu.
     
  2. Gerry7371

    Gerry7371 Registered Members

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    There is 599GB free of 698GB. Crap -there's all kinds a room on this thing.
    Dont understand why it wont run!!
     
  3. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    My bet, the Power supply is shot.
    7-10yrs old and they were sold with cheapie PSU's
     
  4. Gerry7371

    Gerry7371 Registered Members

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    So your suggestion is to replace power supply? Easy to do?
     
  5. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Hi Gerry.
    We need to check your Power supply readings.
    We need the 12v rail reading, 5v rail reading, and 3.3v rail readings in your BIOS under "HW Monitor".
    Are you familiar how to navigate your Bios?
    If not, can you find a friend who can help you?

    My guess your PSU is not maintaining wattage under load.
     
  6. Gerry7371

    Gerry7371 Registered Members

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    Looked up how to get to it and here's the results
    CPU Temp - 23 (PECI mode)
    System temp - 34 C / 93 F
    Fan Speed - 1008 RPM
    CPU core 1.216 (fluctuates to 1.206)
    3.30V -3.376V
    5.00V - 4.972V
    12.0 v - 11.904v
     
  7. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Those numbers, while not perfect are acceptable.
    Still no way of telling if the wattage is maintained under load.
    If you can afford, I would replace with a 500 watt 80+ certified PSU.
    As far as running CHKDSK, sometimes I have run CHKDSK up to three times, before the segments are repaired.
    I would run CHKDSK a couple more times from Command Prompt.
    Worth a try.IMO.
    Can you disconnect all USB attachments to this computer (Printer etc) except Keyboard and mouse, and see if you still get BSOD.
     
    Rustys likes this.
  8. Tony D

    Tony D Administrator Administrator

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    Rustys and DSTM (Dougie) like this.
  9. Gerry7371

    Gerry7371 Registered Members

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    Already have who crashed downloaded. Trying to use Cmd prompt and get - access denied as you do not have sufficient privileges. You have to invoke this utility running in a elevated mode.
    what the hell is that? I am the administrator. Where do I run this if not from this?
    Who crashed wont run btw.
     
  10. Gerry7371

    Gerry7371 Registered Members

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    Do Office/outlook or Google run off of RAM memory or off the hard drive? Thinking I may need more memory as it doesn't make sense to me that Google and Outlook wont run nor my security software but Chrome will - less you can explain that to me. Also, I can run chkdsk but if I put in /F, tells me cant run it due to volume being used by another program I believe -or something like that.
    Haven't been able to get my programs back that I've lost even tho Ive run the chkdsk. That's why Im thinking memory.
    THoughts?
     
  11. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Try one stick of Ram at a time, and try in each slot, and see if it boots, Gerry.
    If it doesn't boot off one of the Ram sticks, then toss that stick.
     
  12. Rustys

    Rustys Registered Members

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    Computer Brand or Motherboard:
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    Memory:
    64 MB RAM 48 MB ROM
    Hard Drive:
    Yes
    Graphics Card:
    4 D
    Power Supply:
    Solar
    This is the message you are talking about correct.
    [​IMG]

    You need to click Y for yes so it will run on next boot. Let it run completely and do not interrupt it in any way you could damage the drive. Once Windows reboots then follow the following steps to retrieve the information.

    Lets try running a Check Disk on it and see what the results are.

    Here is one way that you can pull the log to view it. You can also COPY and PASTE the contents from the CHKDSKResults.txt file into a post.

    1. Press the Windows + R keys to open the Run dialog, type powershell.exe, and press Enter.

    2. In PowerShell, copy and paste the command below, and press Enter.

    get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

    3. CHKDSKResults.txt file will be created on your desktop, that is the log file of your chkdsk scan results from Event Viewer.
     
    DSTM (Dougie) likes this.

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