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not connected

Discussion in 'Browser Issues' started by doodlelover, Jan 20, 2014.

  1. doodlelover

    doodlelover

    Joined:
    Jan 20, 2014
    Messages:
    3
    Operating System:
    Windows 7
    I am running windows 7. when I turn on my computer, it automatically connects me to the rv park wifi. when I click on my chrome, it says "web page cannot be displayed." it looks like I am on the net, but I can't do anything. I have tried a system restore and checked all the wi fi where I know where to go. any help as to what I need to do to get on the internet would be appreciated. thank you
     
    doodlelover, Jan 20, 2014
    #1
  3. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    Had you removed any Malware recently by any chance? Did anything change when it started failing to work and does IE connect and move where Chrome does not?
    Are you using the same wifi to type this post on another pc or did you go somewhere else to do this? At this address there is a MIcrosoft "fixit" to reset your tcp ip connection so try it please:
    http://support.microsoft.com/kb/299357
     
    Rich M, Jan 20, 2014
    #2
  4. doodlelover

    doodlelover

    Joined:
    Jan 20, 2014
    Messages:
    3
    Operating System:
    Windows 7
    yes, same wifi, different computer. it is my friend up the street that is having this issue and I told him I would try to get help for him. will ask about the malware. I will give him the "fixit" web site and let you know if it worked. thanks for your help..
     
    doodlelover, Jan 20, 2014
    #3
  5. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    That's great and also lets find out if this is a new development, new pc or something that happened to an existing pc and if so what was he doing before this happened and everything worked....
     
    Rich M, Jan 20, 2014
    #4
  6. doodlelover

    doodlelover

    Joined:
    Jan 20, 2014
    Messages:
    3
    Operating System:
    Windows 7
    I just had a thought if he cant get on the internet, how will he get to this web site.......sorry really need help thinking this through....
    he will be coming here tomorrow and we will try to figure it out.
     
    doodlelover, Jan 22, 2014
    #5

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