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Not booting or shuting down properly - Corrupted BIOS or motherboard?!

Discussion in 'BSOD, App Crashes and Hangs' started by User7, Aug 12, 2016.

  1. User7

    User7 Registered Members

    Joined:
    Aug 12, 2016
    Messages:
    13
    Operating System:
    Windows 10
    So I just removed the DVD-drive from the machine and installed Win 8.1 from a USB-stick.
    What I noticed now (also on previous installation attempts), when windows boots the first time it says there is no battery connected (battery symbol in the tray). After a few minutes of working with the new installed windows I hear that sound (something connects e.g. USB-device or when you install a new GPU driver) and the display turns black again. The sound appears a second time and the display stays black. I tried to hit some keys and it responded with some sounds. After a few keystrokes it rebooted and showed me the bs again.

    Maybe it is installing some drivers via the internet which are corrupted?!
    Im starting wondering if it is the GPU driver.

    I checked for an BIOS update but it is up to date and a reinstallation is not possible.
     
  2. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    I knew a reinstall of an OS. wouldn't fix jack..
     
  3. User7

    User7 Registered Members

    Joined:
    Aug 12, 2016
    Messages:
    13
    Operating System:
    Windows 10
    I just connected the machine to a monitor and it displayed windows.
    It seems like the machine doesnt know its own monitor.

    I tryied to shutdown and got a blue screen.
    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    It says it collects error info and restarts then but stands still at 0% since 15 minutes.
     
    Last edited: Aug 16, 2016
  4. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
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    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Hi user7.
    You say the extra monitor displays windows but nothing on your Laptop screen? That could possibly and in a lot of cases, your hinge has damaged the display cable from your screen to motherboard/ Invertor, (micro fine wires) and would have to be checked out by a Computer shop. Could also be a backlight or invertor problem.
    Try this.
    Squeeze the top left corner of your laptop screen with 2 fingers firmly,then
    almost close the lid and look in the gap and see if anything on the screen.
    Tell me if you see anything at all through the gap.
     
  5. User7

    User7 Registered Members

    Joined:
    Aug 12, 2016
    Messages:
    13
    Operating System:
    Windows 10
    Hello DSTM,
    it has to be a driver problem because when I boot into safe mode, the display works.

    I booted now into safe mode and disabled some devices in the device manager. It boots normaly and the display works again.
    It even keept working after enabling the devices again.
    I still see the blue screen (DRIVER_IRQL_NOT_LESS_OR_EQUAL) sometimes on shutting down.
     
  6. Bill

    Bill Registered Members

    Joined:
    Oct 30, 2010
    Messages:
    601
    Location:
    Southeastern US
    Computer Brand or Motherboard:
    Asus P8Z77-V
    CPU:
    Intel i5 3570
    Memory:
    8GB Kingston DDR3 1600
    Hard Drive:
    Plextor SSD SATA 6 128 GB, WD Velociraptor 150g
    Graphics Card:
    eVGA GTX 550 TI
    Power Supply:
    Antec NeoPower 550w
    User 7, are you using Avast or Kaspersky? Many instances of your reported error are related to bad drivers in both of these A/V programs. If you have either installed, try uninstalling and see if the problem persists.
     
  7. User7

    User7 Registered Members

    Joined:
    Aug 12, 2016
    Messages:
    13
    Operating System:
    Windows 10
    Thanks for your answer.
    Like I said I reinstalled the machine already at least 7 times and the problems accure without installing anything.
     
  8. Rustys

    Rustys Super-Moderator Super Moderators

    Joined:
    Feb 29, 2016
    Messages:
    1,498
    Location:
    127.0.0.1
    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    Compaq H3900 (Windows 2002)
    CPU:
    Intel (R) PXA250
    Memory:
    64 MB RAM 48 MB ROM
    Hard Drive:
    Yes
    Graphics Card:
    4 D
    Power Supply:
    Solar
    If it runs properly in safe mode then lets try this.

    Start in safe mode with networking then open a commad prompt
    type net start > c:\safe.txt

    then start normal if you can commad prompt
    type net start > c:\normal.txt

    Then open normal.txt and remove everything that is in safe.txt you will then be left with a list of what starts in normal mode. One of them might be the problem as all the services that start in safe mode we know are working properly.
     
    allheart55 (Cindy E) likes this.
  9. gijoetech1

    gijoetech1 Registered Members

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    Messages:
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    Operating System:
    Windows 10
    if i may suggest to start in safe mode then go to (Device Manager) and disable one driver at a time and reboot. then you will for sure know what driver is giving the DRIVER_IRQL_NOT_LESS_OR_EQUAL error good luck
     
  10. Kenny94

    Kenny94 Registered Members

    Joined:
    Jan 21, 2016
    Messages:
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    Location:
    SC
    Operating System:
    OS X
    Computer Brand or Motherboard:
    iPad Air, HP Chromebook and Compaq laptop with xp
    Is this with the same operating system Win 8.1? This could be the software itself of Microsoft windows. Seven times is a lot something isn't right... I believe the operating system might be the issue here. The one you're trying to install...
     
  11. User7

    User7 Registered Members

    Joined:
    Aug 12, 2016
    Messages:
    13
    Operating System:
    Windows 10
    Ok guys I think were getting close.
    I am pretty sure there is something wrong with the ACPI because the system cannot shutdown.
    When I shutdown Mint or Ubuntu and press ESC while the splashscreen, I see the console and after it says "[ 374.473876] reboot: System halted", the screen freezes and I have to shut it down manualy.

    It seems like it cannot change to state S5 I guess.

    I already tried to install Win 8.0 and 7 and it wouldnt even let me finish the installation. I get a blue screen.

    I just tried to install Windows XP. The process stopped saying there is something wrong with the ACPI!

    I already removed the CMOS-battery to reset the BIOS. It doesnt help.

    Now the question is, what is causing the ACPI-issue and how can I fix it?

    I also should say that the machine isnt recognizing the battery anymore. In windows it says in the tray (I translate it) "The battery cannot be recognized" and in Mint or Ubuntu it doesnt even show the battery logo as it would be a desktop pc.

    Removing the battery and running it connected to the ps is not changing anything.

    Another thing I just noticed is that FN-key + F1 isnt working on windows. normaly it lets the machine go into sleepmode.
     
    Last edited: Aug 19, 2016
  12. Rustys

    Rustys Super-Moderator Super Moderators

    Joined:
    Feb 29, 2016
    Messages:
    1,498
    Location:
    127.0.0.1
    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    Compaq H3900 (Windows 2002)
    CPU:
    Intel (R) PXA250
    Memory:
    64 MB RAM 48 MB ROM
    Hard Drive:
    Yes
    Graphics Card:
    4 D
    Power Supply:
    Solar
    Lets check some UEFI settings.

    Look in you BIOS see if you can find the UEFI Boot Mode?
    Boot into UEFI mode or legacy BIOS-compatibility mode when installing Windows from your USB, DVD, or network location. If you install Windows using the wrong mode, you won't be able to use the features of that firmware mode without reformatting the drive.

    What is CSM Support marked as?
    For backward compatibility, most UEFI implementations also support booting from MBR-partitioned disks, through the Compatibility Support Module (CSM) that provides legacy BIOS compatibility. In that case, booting Linux on UEFI systems is the same as on legacy BIOS-based systems.

    Secure Boot on or off?
    Enabling Secure Boot in Windows 8. Secure Boot is a feature on UEFI-based PCs that helps increase the security of a PC by preventing unauthorized software from running on a PC during the boot sequence. It checks that each piece of software has a valid signature, including the operating system that will be loaded.
     
  13. User7

    User7 Registered Members

    Joined:
    Aug 12, 2016
    Messages:
    13
    Operating System:
    Windows 10
    Im pretty sure the BIOS is corrupted.
    Im trying for hours to downgrade my BIOS but without any success.
    I tried to flash it using WinFlash by Asus and the windows utility by AMI.
    No success.

    I tryied it like described on this site :
    http://smarttechtips.blogspot.de/2012/08/how-to-donwngrade-asus-bios.html

    When I start the command it reads the flash and then says:
    "3 - Error: ROM file size does not match existing BIOS size"

    Then I exported my current BIOS-ROM. And its true.
    Normaly the BIOS files have a size of 6.146 KB (any ersion).
    My current file which I have exported has a size of 6.144 KB.
    I wonder how this can happen?!

    Now I need to find a way to force the BIOS downgrade somehow.

    Any experience or ideas anybody?
     

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