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New Updates Failures

Discussion in 'Windows 7' started by bob12a, Jun 26, 2012.

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  1. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    It's a 32 bit System, Bob.

    eeeeeeeeeee.png
     
    DSTM (Dougie), Jun 30, 2012
    #21
  3. bob12a

    bob12a Senior Member

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    understand D but i thought if one looks under the copyright it will show sp1 installed or similar
     
    bob12a, Jun 30, 2012
    #22
  4. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

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    Yes your right Bob, that is where it should say Service Pack 1 if it is installed. At least we know now it isn't as yet.

    So this is the link to the right update here Bob, try this and let's see if you get the same message or if it installs correctly.

    Edited=
    Ignore that link, I just found it is for Windows Media player and not for service pack 1
    Hang on while we find the right one.


    Nev.
     
    Plastic Nev, Jun 30, 2012
    #23
  5. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    Under System > Basic Information, Your system shows SP1 isn't installed. See screenshot comparison.....
     

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    allheart55 (Cindy E), Jun 30, 2012
    #24
  6. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    Hi Bob, Have you tried running the System Update Readiness Tool?

    http://windows.micro...-Readiness-Tool

    Windows 7 32-bit (x86)
    Download
     
    allheart55 (Cindy E), Jun 30, 2012
    #25
  7. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

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    Here is the right address for service pack 1 stand alone installer,

    http://www.microsoft.com/en-us/download/details.aspx?id=5842

    Go down the list to the bottom one as in this screen shot Bob. The one ringed in red, click on the red download button, do not install it straight away, save the file first to a folder and install it from there.

    [​IMG]

    Quoted from Microsoft=

    Note: Do not select 'Run' after clicking the Download button.
    You should save this file to a unique folder in the Windows 7 drive/partition.
    For more information read: Windows 7 - Service Pack 1 – How to install Step by Step
    http://www.pagestart.com/win7sp1sbs02201101.html

    As per this help page here=

    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/trying-to-instal-windows-7-service-pack-1-32-bit/e42799cc-edfa-48e4-a2b2-58b91fc197d9?auth=1

    Nev.
     
    Plastic Nev, Jun 30, 2012
    #26
  8. bob12a

    bob12a Senior Member

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    Hair tearing out time gents
    I DO NOT THATS DO NOTunderstand SAVE FILE TO A UNIQUE FOLDER
    i DO understand not to run it from the download
    I have the red ringed file downloaded
    again thanks all you friends

    think I might try this
    Service Pack 1 Installation files:
    Even though I had a choice of using a SP1 DVD created from the downloadable SP1 .iso file to install SP1, I choose to simply create the DVD from the .iso file and then copy the appropriate SP1 .exe (32 or 64-Bit) from the DVD to a folder on the Windows partition.

    if you like, since the DVD setup can automatically choose the correct (32 or 64-Bit) version to be installed, you can use a DVD drive to install SP1.
     
    bob12a, Jul 1, 2012
    #27
  9. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

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    Hi Bob, sorry if the UNIQUE FOLDER business confused you, it just meant to save it somewhere where you know where it is, to save you searching all over your computer looking for it.

    However first things first, please go back up the thread and download and run that system update readiness tool that Allheart posted a link to, that should correct any faults that could prevent service pack 1 from installing.
     
    Plastic Nev, Jul 1, 2012
    #28
  10. bob12a

    bob12a Senior Member

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    HI Friends
    Saved to a separate spot can find it no problem
    Run the System update readiness tool
    Still what I get
    I never give you an easy one do I sorry
    Bob
     

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    bob12a, Jul 2, 2012
    #29
  11. bob12a

    bob12a Senior Member

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    No luck at least 2 hours this morning again and the answer is the same Please dont waste any more of your time on me
    Thumbnails as I went along.
     

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    bob12a, Jul 2, 2012
    #30
  12. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    Hi Bob,

    I believe Dougie gave you similar instructions to this in Post #6. These instructions will require you to have a Windows 7 DVD
    at your disposal. Insert your Windows 7 DVD and follow the prompts below....

    (NOTE: This method does not require you to be in Safe Mode.)


    In Accessories go to Command Prompt, right click, click run as Administrator. ​
    type in: net stop cryptsvc ​
    Press Enter & wait for service to stop. ​
    type in: CD\ ​
    press Enter. ​
    type in: CD Windows\system32 ​
    press Enter ​
    type in: ren catroot2 catroot3 ​
    press Enter ​
    Reboot ​

    Try and run windows update again. Hopefully SP1 should complete successfully. ​
     
    allheart55 (Cindy E), Jul 4, 2012
    #31
  13. bob12a

    bob12a Senior Member

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    Oh dear talk about hand holding
    I cannot see or cant find

    In Accessories go to Command Prompt, right click, click run as Administrator.​
     
    bob12a, Jul 5, 2012
    #32
  14. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Hi Bob. Allheart55's method is quite simple. Try Again.
    Start > All Programs > Accessories > Command Prompt > Right Click > Run as Administrator.

    Another method to bring up Command prompt is to Click Start, then in the search box write "Command Prompt".
    From the box that appears Left Click on Command Prompt.
     
    DSTM (Dougie), Jul 5, 2012
    #33
  15. bob12a

    bob12a Senior Member

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    thanks all again but no luck
    I must me thick
    Now getting
     

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    bob12a, Jul 5, 2012
    #34
  16. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    There is a space before you write "net stop cryptsvc"
     
    DSTM (Dougie), Jul 5, 2012
    #35
  17. bob12a

    bob12a Senior Member

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    one with one without D makes no difference
     
    bob12a, Jul 5, 2012
    #36
  18. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    I just tried it and it works,Bob.
    This thread is going nowhere, unfortunately. :smile2:
     
    DSTM (Dougie), Jul 5, 2012
    #37
  19. bob12a

    bob12a Senior Member

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    Yes friend you could be right the only thing is I am learning to get around the computer with all the help I am getting.
    in start I cannot see any ACCESSORIES so I have nothing to right click on
    [background=rgb(252, 252, 252)]In Accessories go to Command Prompt, right click, click run as Administrator.[/background]​


    I got to command com using your tip
    [background=rgb(252, 252, 252)]Another method to bring up Command prompt is to Click [/background] Start[background=rgb(252, 252, 252)], then in the search box write[/background] "Command Prompt"[background=rgb(252, 252, 252)].[/background]
    [background=rgb(252, 252, 252)]From the box that appears Left Click on Command Prompt. [/background]
     
    bob12a, Jul 5, 2012
    #38
  20. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    I imagine you are feeling pretty frustrated right now Bob. To make it a little less painful, I've
    attached some screenshots to help.

    Click on Start > All Programs > Accessories. Right click on Command Prompt and select Run as
    Administrator. See Below....
     

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    allheart55 (Cindy E), Jul 5, 2012
    #39
  21. bob12a

    bob12a Senior Member

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    3072 Megabytes Installed Memory Slot 'A0' has 512 MB Slot 'A1' has 512 MB Slot 'A2' has 512 MB Sl
    Hard Drive:
    910.14 Gigabytes Usable Hard Drive Capacity 376.83 Gigabytes Hard Drive Free Space
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    NVIDIA GeForce 6700 XL [Display adapter] Samsung SyncMaster [Monitor] (22.0"vis, s/n HS2P405617, A
    Thanks for the screen shots it shows I am on the right track and its not me who is frustrated I have no idea what it must be doing to you lot.

    your screen shots in #2 I do not have accessories
     
    bob12a, Jul 5, 2012
    #40
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